Christie CounterAct UR10 Assembly instructions

Christie CounterAct UR10
Installation and Setup Guide
020-123456-01

Christie CounterAct UR10 Installation and Setup Guide 2
020-123456-01 Rev. 1 (06-2023)
Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
NOTICES
COPYRIGHT AND TRADEMARKS
Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in this
document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may vary
depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications are based on
information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties
of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the
performance or use of this material. Canadian manufacturing facility is ISO 9001 and 14001 certified.
For the most current technical documentation and office contact information, visit www.christiedigital.com.
WARRANTY
Products are warranted under Christie’s standard limited warranty, the details of which are available at https://www.christiedigital.com/help-center/warranties/
or by contacting your Christie dealer or Christie.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your product. Failure to perform maintenance as required, and in
accordance with the maintenance schedule specified by Christie, will void the warranty.
REGULATORY (if applicable)
The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at the user’s own expense. Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
CAN ICES-3 (A) / NMB-3 (A)
이기기는 업무용(A급)으로 전자파적합등록을 한기기이오니 판매자 또는 사용자는 이점을 주의하시기 바라며, 가정 외의 지역에서 사용하는 것을 목적으로
합니다.
ENVIRONMENTAL
The product is designed and manufactured with high-quality materials and components that can be recycled and reused. This symbol means that
electrical and electronic equipment, at their end-of-life, should be disposed of separately from regular waste. Please dispose of the product appropriately and
according to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to
conserve the environment we live in!

Content
Christie CounterAct UR10 Installation and Setup Guide 3
020-123456-01 Rev. 1 (06-2023)
Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
Content
Introduction......................................................................................................................................5
Model names ................................................................................................................................... 5
Product documentation ..................................................................................................................... 5
Related documentation.................................................................................................................. 5
Important safeguards ....................................................................................................................... 5
Installation safety and warning guidelines........................................................................................ 5
Patented Care222 UV lamp safety precautions.................................................................................. 6
Product labels .................................................................................................................................. 7
General hazards ........................................................................................................................... 7
Mandatory action .......................................................................................................................... 8
Electrical labels............................................................................................................................. 8
Additional safety labels.................................................................................................................. 8
Christie CounterAct overview ............................................................................................................. 9
Key features.................................................................................................................................... 9
List of components ........................................................................................................................... 9
Technical support ............................................................................................................................. 9
Installation and setup .....................................................................................................................11
Site requirements .......................................................................................................................... 11
Required tools ............................................................................................................................... 11
Optional accessories ....................................................................................................................... 12
Getting to know your device ............................................................................................................ 12
Product Installation ........................................................................................................................ 13
App installation .................................................................................... Error! Bookmark not defined.
Parts and module replacement .............................................................. Error! Bookmark not defined.
Maintenance prerequisites..................................................................... Error! Bookmark not defined.
Index of parts and modules ................................................................... Error! Bookmark not defined.
Replacement ....................................................................................... Error! Bookmark not defined.
Regulatory ......................................................................................................................................15
Safety........................................................................................................................................... 15
Electro-magnetic compatibility ......................................................................................................... 15
Emissions .................................................................................................................................. 15
Immunity .................................................................................................................................. 15
Environmental ............................................................................................................................... 15

Content
Christie CounterAct UR10 Installation and Setup Guide 4
020-123456-01 Rev. 1 (06-2023)
Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
Radio frequency (RF) wireless communication ................................................................................... 16

Christie CounterAct UR10 Installation and Setup Guide 5
020-123456-01 Rev. 1 (06-2023)
Copyright © 2021 Christie Digital Systems USA, Inc. All rights reserved.
Introduction
This manual is intended for professional UV installers. Read, follow, and save these instructions
The illustrations in this document are for representation only and may not depict your
lamp model exactly.
Only Christie qualified technicians who are knowledgeable about the hazards associated with optical radiation, high-
voltage are authorized to assemble, install, and service the Christie CounterAct UR10.
For complete Christie CounterAct UR10 product documentation and technical support, go to www.christiedigital.com.
Model names
Christie CounterAct UR10 consists of the following models:
•Christie CounterAct UR10-B
•Christie CounterAct UR10-W
Product documentation
For installation, setup, and user information, see the product documentation available on the Christie website. Read all
instructions before using or servicing this product.
1. Access the documentation from the Chrsitie website:
•Go to this URL: https://christiedigital.com/ur10
2. On the product page, select the model and switch to the Downloads tab.
Related documentation
Additional information on this product is available in the following documents.
With the exception of lamp replacements, this product is not serviceable in the field and
must be sent back to Christie if servicing is required.
•CounterAct UR10 User Guide (P/N: 020-103456-XX)
•CounterAct UR10 Product Safety Guide (P/N: 020-103455-XX)
Important safeguards
To prevent personal injury and to protect the device from damage, read and follow these safety precautions.
Installation safety and warning guidelines
Read all safety and warning guidelines before installing or operating the device.

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Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
This product must be operated in an environment that meets the operating range specification. Use only the
attachments and/or accessories recommended by Christie. Use of others may result in the risk of fire, shock,
excessive UV exposure, or personal injury.
CounterAct UR10 is a regulated pesticide device. The United States Environmental Protection Agency (EPA) regulates
pesticide devices under the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA). EPA Establishment Numbers
are noted on the label.
Any references to disinfection and disinfecting are referring generally to the reduction of pathogenic bioburden and are
not intended to refer to any specific definition of the term as may be used for other purposes by the U.S. Food and
Drug Administration or the U.S. Environmental Protection Agency.
The CounterAct UR10 device can produce small amounts of ozone during regular operation. When designing the
system, local regulations must be reviewed to ensure system compliance given the volume of the space,
characteristics of ventilation, access, and other factors.
The device may be used when humans are present but it is not intended to be used on humans, to treat human
disease, or otherwise be used as a medical device. Do not use the device for other than the intended use.
Danger! If not avoided, the following could result in death or serious injury.
•Always power down and disengage all power sources to the product prior to servicing.
•Make sure the ceiling is capable to bear the weight of the lamp.
•Do not touch product with wet hand.
•Ensure the voltage given on the rating label or in the instruction manual complies with the power
supply.
•Christie CounterAct UR10 products with patented Care222 technology are not for use as or for
medical devices.
Caution! If not avoided, the following could result in minor or moderate injury.
•UV RADIATION HAZARD! This equipment is designed for use with germicidal lamps or UV sources
and must be installed in compliance with competent technical directions and manufacturer's site
planning recommendations to prevent the user's eyes and bare skin from exposure to harmful UV
or optical radiation. Recommendations include the relative location of each UV-generating device,
the minimum distances between the devices and other objects or surfaces, and protection from
line-of-sight exposure to UV radiation in occupied spaces located above the equipment mounting
area (for example, upper floor balconies, open staircases, and so on).
•Check the product after unpacking for damage. Do not install damaged product
•UV-C OR OPTICAL RADIATION HAZARD! UV-C emitted from this product, avoid eye and skin
exposure to the light source.
•Mercury is included, if a lamp breaks, ventilate the room for more than 20 mins and then remove
the part with wearing gloves.
Patented Care222 UV lamp safety precautions
Caution! If not avoided, the following could result in minor or moderate injury.
•PERSONAL INJURY HAZARD! Eye damage may result from directly viewing the light produced by
the lamp in this product. Always turn off the lamp before performing maintenance or service.
•UV-C emitted from this product, avoid eye and skin exposure to the light source.
•Use protective eye wear and gloves when handling the lamp module.
•Mercury is included, if a lamp breaks, ventilate the room for more than 20 mins and then remove
the part with wearing gloves.
•Keep the children or pets away from the UV-C module.

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Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
•Only qualified Christie technicians are authorized to disassemble or replace the UV-C module.
Product labels
Learn about the labels that may be used on the product. Labels on your product may be yellow or
black and white.
General hazards
Hazard warnings also apply to accessories once they are installed in a Christie product that is
connected to power.
Fire and Shock Hazard
To prevent fire or shock hazards, do not expose this product to rain or moisture.
Do not alter the power plug, overload the power outlet, or use it with extension cords.
Do not remove the product enclosure.
Only Christie qualified technicians are authorized to service the product.
Electrical Hazard
Do not remove the product enclosure.
Only Christie qualified technicians are authorized to service the product.
Electric shock hazard. To avoid personal injury, disconnect all power sources before performing
maintenance or service.
Voltage, Hand Shock, Electrocution Electric Shock, or Burn. To avoid personal injury, disconnect all power
sources before performing maintenance or service.
Warning! If not avoided, the following could result in death or serious injury.
Risk of falling objects, make sure the ceiling is capable to bear 3 times as the weight of the
product.
Avoid direct exposure to the light source
Indicates possible optical radiation emitted from the product.
Bright light hazard. To avoid personal injury, do not look directly at the light source.

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Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
Indoor use only
Caution! If not avoided, the following could result in minor or moderate injury.
Mandatory action
Consult the user guide.
Unplug before opening.
Wear a full face shield.
Always wear gloves before servicing
Do not touch the device with wet hands
Wear a safety helmet before servicing
Electrical labels
Indicates the presence of a protective earth ground.
Additional safety labels
Avoid direct exposure to the light source
Indicates possible optical radiation emitted from the product.
Indoor use only

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Copyright © 2020 Christie Digital Systems USA, Inc. All rights reserved.
Christie CounterAct overview
Christie CounterAct UR10 is a commercial UV disinfection fixture containing Ushio Inc.’s patented Care222®
lamps that emit far-UVC 222nm light, shown to significantly reduce surface pathogens in occupied and
unoccupied indoor spaces. Care222® is based on far-UVC germicidal technology that may also be used
around people and it is the only product with a proprietary filter that prevents longer UVC wavelengths
from being emitted.
The Christie CounterAct fixtures are installed in the ceiling throughout a space. The light spreads out
in a fixed cone size. Therefore as the ceiling height increases or decreases the output power must be
adjusted up or down respectively.
Key features
Understand the important features of Christie CounterAct UR10.
•Ushio Care222® B1 lamp module
•Flexible power input options
•iOS/Android control APP
•Rotatable mouting bracket for incline ceiling installation
•Flexible power input options
•Embedded body-sensing radar, safety guaranteed.
•Modular UV-C design, easy to replace components.
List of components
Verify all components were received with the product.
•Christie CounterAct UR10 lamp
•Spanner
•Security Rope
•Mounting bracket
•Bolts
Technical support
Technical support for Christie Cinema products is available at:
•[email protected]
•[phone]
•Christie Professional Services: [phone] or [email protected]
Technical support for Christie Enterprise products is available at:
•North and South America: [phone] or [email protected]

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•Europe, Middle East, and Africa: [phone] or [e-mail]
•Asia Pacific (support[email protected]):
•Australia: [phone]
•China: [phone]
•India: [phone]
•Japan: 81-3-3599-7481
•Singapore: [phone]
•South Korea: [phone]
•Christie Professional Services: [phone] or [email protected]