Cisco Linksys SPA3102 User manual

Model No.
Voice Gateway with Router
SPA3102
Voice User Guide

Voice Gateway with Router
Copyright and Trademarks
Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems,
Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights
reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.
How to Use this Guide
Your guide to the Voice Gateway with Router has been designed to make understanding networking with the
Voice Gateway easier than ever. Look for the following items when reading this guide:
In addition to these symbols, there are definitions for technical terms that are presented like this:
Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like
this:
Figure numbers and descriptions can also be found in the “List of Figures” section.
This exclamation point means there is a caution or warning and is
something that could damage your property or the Voice Gateway.
This question mark provides you with a reminder about something you
might need to do while using the Voice Gateway.
This checkmark means there is a note of interest and is something you
should pay special attention to while using the Voice Gateway.
word: definition.
Figure 0-1: Sample Figure Description
SPA3102-UG-60330NC JL
WARNING: This product contains chemicals, including lead, known to the State of California to cause
cancer, and birth defects or other reproductive harm. Wash hands after handling.

Voice Gateway with Router

Voice Gateway with Router
Table of Contents
Chapter 1: Introduction 1
Welcome 1
What’s in this Guide? 2
Chapter 2: Networking Basics 5
An Introduction to Local Area Networks 5
The Use of IP Addresses 5
Chapter 3: Getting to Know the Voice Gateway 7
The Back Panel 7
The Front Panel 8
Chapter 4: Getting Started 9
Before You Begin 9
Connecting the Voice Gateway 9
Configuring the Voice Gateway 11
Chapter 5: Using the Interactive Voice Response Menu 13
Overview 13
Accessing the Interactive Voice Response Menu 13
Using the Interactive Voice Response Menu 14
Entering a Password 19
Configuring the Settings for Your Internet Phone Service 20
Chapter 6: Using the Web-based Utility 21
Overview 21
How to Access the Web-based Utility 22
The Router Tab 23
The Voice Tab 32

Voice Gateway with Router
Appendix A: Troubleshooting 49
Common Problems and Solutions 49
Frequently Asked Questions 60
Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter 65
Windows 98 or Me Instructions 65
Windows 2000 or XP Instructions 66
For the Voice Gateway’s Web-based Utility 66
Appendix C: Windows Help 67
Appendix D: Glossary 69
Appendix E: Specifications 73
Appendix F: Warranty Information 79
Appendix G: Regulatory Information 81
Appendix H: Contact Information 89
Internet Telephony Service Provider (ITSP) 89
Linksys 89

Voice Gateway with Router
List of Figures
Figure 3-1: Back Panel 7
Figure 3-2: Front Panel 8
Figure 4-1: Connect to the Telephone Wall Jack 9
Figure 4-2: Connect a Telephone 9
Figure 4-3: Connect a PC 10
Figure 4-4: Connect to the Modem 10
Figure 4-5: Connect Power 10
Figure 4-6: Login Screen 11
Figure 4-7: Router - WAN Setup Screen 11
Figure 4-8: MAC Clone Settings 11
Figure 4-9: Static IP Settings 12
Figure 4-10: PPPoE Settings 12
Figure 6-1: Login Screen 22
Figure 6-2: Router - Status Screen 23
Figure 6-3: Router - WAN Setup Screen 25
Figure 6-4: Static IP Settings 25
Figure 6-5: PPPoE Settings 25
Figure 6-6: Router - LAN Setup Screen 28
Figure 6-7: Router - Application Screen 30
Figure 6-8: Voice - Info Screen 32
Figure 6-9: Line 1 Status 33
Figure 6-10: PSTN Line Status 35
Figure 6-11: Voice - System Screen 39

Voice Gateway with Router
Figure 6-12: Voice - User 1 Screen 40
Figure 6-13: Speed Dial and Supplementary Service Settings 42
Figure 6-14: Distinctive Ring and Ring Settings 43
Figure 6-15: Voice - PSTN User Screen 45
Figure 6-16: PSTN-To-VoIP Speed Dial Settings 46
Figure 6-17: PSTN Ring Thru Line 1 Distinctive Ring Settings 47
Figure 6-18: PSTN Ring Thru Line 1 Ring Settings 48
Figure B-1: IP Configuration Screen 65
Figure B-2: MAC/Adapter Address 65
Figure B-3: MAC/Physical Address 66
Figure B-4: MAC Address Cloning 66

Voice Gateway with Router
1
Chapter 1: Introduction
Welcome
Chapter 1: Introduction
Welcome
Thank you for choosing the Voice Gateway with Router. This Voice Gateway will allow your computers to share a
high-speed Internet connection as well as resources, including files and printers. Plus, the Voice Gateway can
bridge traditional phone service, also known as Public Switched Telephone Network (PSTN) service, with Internet
phone service, also known as Voice over Internet Protocol (VoIP). And after you have set up your Internet phone
service, you will be able to make phone or fax calls using the Internet.
How does the Voice Gateway do all of this? By connecting your computers and peripherals, including phones or
fax machines, to the Voice Gateway and connecting the Voice Gateway to your cable or DSL modem, then the
Voice Gateway can direct and control communications for your network.
But what does all of this mean?
Networks are useful tools for sharing Internet access and computer resources. Multiple computers can share
Internet access, so you don’t need more than one high-speed Internet connection. With Internet phone service,
your Internet access can now be shared by your phones or fax machines as well. You will be able to make phone
calls using the account you set up with your Internet Telephony Service Provider (ITSP), even while you’re surfing
the Internet. Plus, you can access one printer from different computers and access data located on another
computer’s hard drive. Networks are even used for playing multiplayer video games. So, networks not only are
useful in homes and offices, but also can be fun.
PCs on a wired network create a LAN, or Local Area Network. They are connected with Ethernet cables, which is
why the network is called “wired”.
ethernet: an IEEE standard network
protocol that specifies how data is
placed on and retrieved from a common
transmission medium.
lan (local area network): the computers
and networking products that make up
the network in your home or office.
network: a series of computers or
devices connected for the purpose of data
sharing, storage, and/or transmission
between users.

Voice Gateway with Router
2Chapter 1: Introduction
What’s in this Guide?
To create your network, install and set up the Voice Gateway. To guide you through the process, use the
instructions in the Quick Installation or this User Guide to help you. These instructions should be all you need to
get the most out of the Voice Gateway.
What’s in this Guide?
This guide covers the basic steps for setting up a network with the Voice Gateway. After going through
“Chapter 3: Getting to Know the Voice Gateway,” most users will only need to use the following chapters:
• Chapter 4: Getting Started
This chapter instructs you on how to connect and set up the Voice Gateway.
• Chapter 6: Using the Web-based Utility
This chapter explains how to configure the Voice Gateway using your web browser and the Voice Gateway’s
Web-based Utility. You will configure the Voice Gateway using the settings provided by your ISP.
When you’re finished with the basic steps, then you are ready to connect to the Internet.
You also have other chapters available for reference:
• Chapter 1: Introduction
This chapter describes the Voice Gateway’s applications and this User Guide.
• Chapter 2: Networking Basics
This chapter briefly explains how a network functions.
• Chapter 5: Using the Interactive Voice Response Menu
This chapter explains how to configure the Voice Gateway’s network settings when you use its Interactive
Voice Response Menu.