Cisco GR10-HW User manual

Package Contents
The Cisco Meraki GR10-HW package contains the following:
GR10-HW Cloud-Managed Access Point
Mount plate
Mount Kit
oWall screws, wall screw anchors, and security screws

Understanding the GR10-HW
Your Meraki GR10-HW has the following features:
The mount plate has the following features:

Security Features
The GR10-HW features multiple options for physically securing the access point after
installation:
1. Security screw –The accessory kit includes screws that can be used to secure the
access point to the mount cradle. Engaging the security screw prevents accidental
dislodging and theft.

Ethernet Ports
The GR10-HW features a Gigabit Ethernet RJ45 port that accepts 802.3at and 802.3af power
(labeled “Eth0, PoE”). This port should be used for uplink to your WAN connection.
Power Source Options
The GR10-HW access point can be powered using either the Meraki AC Adapter, PoE Injector
(both sold separately), or a third-party PoE switch.
Factory Reset Button
If the button is pressed and held for at least five seconds and then released, the GR10-HW
will reboot and be restored to its original factory settings by deleting all configuration
information stored on the unit.
LED Indicators and Run Dark Mode
Your GR10-HW is equipped with a multi-color LED light on the front of the unit to convey
information about system functionality and performance:
Orange - AP is booting (permanent Orange suggests hardware issue)
Rainbow - AP is initializing/scanning
Blinking Blue - AP is upgrading
Green - AP in Gateway mode with no clients
Blue - AP in Gateway mode with clients
Blinking Orange - AP can't find uplink
The GR10-HW may be operated in “Run Dark” mode for additional security and to reduce the
visibility of the access point. In this mode, the LED will not be illuminated. This mode may be
enabled through Meraki dashboard.
Pre-Install Preparation
You should complete the following steps before going on-site to perform an installation.
Configure Your Network in Dashboard
The following is a brief overview only of the steps required to add an GR10-HW to your
network. For detailed instructions about creating, configuring and managing Meraki wireless
networks, refer to the online documentation (documentation.meraki.com).
1. Login to http://dashboard.meraki.com. If this is your first time, create a new account.

2. Find the network to which you plan to add your APs or create a new network.
3. Add your APs to your network. You will need your Meraki order number (found on
your invoice) or the serial number of each AP, which looks like Qxxx-xxxx-xxxx, and is
found on the bottom of the unit. You will also need your Enterprise license key,
which you should have received via email.
4. Go to the map / floor plan view and place each AP on the map by clicking and
dragging it to the location where you plan to mount it.
Check and Upgrade Firmware
To ensure your GR10-HW performs optimally immediately following installation, it is
recommended that you facilitate a firmware upgrade prior to mounting your GR10-HW.
1. Attach your GR10-HW to power and a wired Internet connection. See the "Power the
GR10-HW" section for details.
2. The GR10-HW will turn on and the LED will glow solid orange. If the unit does not
require a firmware upgrade, the LED will turn either green (no clients associated) or
blue (clients associated) within thirty seconds.
* If the unit requires an upgrade, the LED will begin blinking orange until the upgrade is
complete, at which point the LED will turn solid green or blue. You should allow at least a
few minutes for the firmware upgrade to complete, depending on the speed of your
internet connection.
Check and Configure Firewall Settings
If a firewall is in place, it must allow outgoing connections on particular ports to particular IP
addresses. The most current list of outbound ports and IP addresses for your particular
organization can be found here.
Assigning IP Addresses to GR10-HWs
All gateway GR10-HWs (GR10-HWs with Ethernet connections to the LAN) must be assigned
routable IP addresses. These IP addresses can be dynamically assigned via DHCP or statically
assigned.
Dynamic Assignment
When using DHCP, the DHCP server should be configured to assign a static IP address for
each MAC address belonging to a Meraki AP. Other features of the wireless network, such as
802.1X authentication, may rely on the property that the APs have static IP addresses.
Static Assignment

Static IPs are assigned using the local web server on each AP. The following procedure
describes how to set the static IP:
1. Using a client machine (e.g., a laptop), connect to the AP wirelessly (by associating to
any SSID broadcast by the AP) or over a wired connection.
2. If using a wired connection, connect the client machine to the GR10-HW either
through a PoE switch or a PoE Injector. If using a PoE switch, plug an Ethernet cable
into the GR10-HW’s Ethernet jack, and the other end into a PoE switch. Then connect
the client machine over Ethernet cable to the PoE switch. If using a PoE Injector,
connect the GR10-HW to the “PoE” port of the Injector, and the client machine to the
“LAN” port.
3. Using a web browser on the client machine, access the AP’s built-in web server by
browsing to http://my.meraki.com. Alternatively, browse to http://10.128.128.128.
4. Click on the “Uplink Configuration” tab. Log in. The default login is the serial number
(e.g. Qxxx-xxxx-xxxx), with no password (e.g., Q2DD-551C-ZYW3).
5. Configure the static IP address, net mask, gateway IP address and DNS servers that
this AP will use on its wired connection.
6. If necessary, reconnect the AP to the LAN.
Static IP via DHCP Reservations
Instead of associating to each Meraki AP individually to configure static IP addresses, an
administrator can assign static IP addresses on the upstream DHCP server. Through “DHCP
reservations,” IP addresses are “reserved” for the MAC addresses of the Meraki APs. Please
consult the documentation for the DHCP server to configure DHCP reservations.
Collect Tools
You will need the following tools to perform an installation:

Collect Additional Hardware for Installation
You will need the following hardware to perform an installation:
Installation Instructions
Choose Your Mounting Location
A good mounting location is important to getting the best performance out of your GR10-
HW access point. Keep the following in mind:
1. The device should have unobstructed line of sight to most coverage areas. For
example, if installing in an office filled with workspaces divided by mid-height cubicle
walls, installing on the ceiling or high on a wall would be ideal.
2. Power over Ethernet supports a maximum cable length of 300 ft (100 m).

3. If being used in a mesh deployment, the GR10-HW should have line of sight to at least
two other Meraki devices. A Cisco Partner can help ensure that your AP placement is
ideal.
Mount the GR10-HW
Attach the GR10-HW to the Mount Cradle
The GR10-HW attaches to the mount cradle with two tabs on the cradle that insert into the
GR10-HW, and is secured to the cradle using one screw.
To attach the GR10-HW to the mount cradle properly, line up the top edge of the AP with the
top tab of the mount cradle. Since the cradle is already mounted to the wall, guide the GR10-
HW towards the top tab and insert the top tab into the GR10-HW’s slot.
Then adjust the GR10-HW to guide the GR10-HW’s bottom slot into the cradle’s bottom
tab until it clicks into place. Once in place, the GR10-HW should be secured to the cradle by
using one of the included screws in the cradle’s bottom tab.

Power the GR10-HW
If mounting to an electrical junction box, feed the Ethernet cable through the cable access
hole in the mount cradle. If mounting to a wall or ceiling, the Ethernet cable will feed from
behind the GR10-HW. The "Power Source Options" section of this document lists the
different powering options and their unique characteristics.
Mount the GR10-HW
Attach the GR10-HW to the Mount Cradle
(This section applies to wall and/or solid ceiling, drop ceiling or electrical junction box mount
where you have already installed the mount cradle.)
The GR10-HW attaches to the mount cradle with two tabs on the cradle that insert into the
GR10-HW, and is secured to the cradle using one screw.
To attach the GR10-HW to the mount cradle properly, line up the top edge of the AP with the
top tab of the mount cradle. Since the cradle is already mounted to the wall, guide the GR10-
HW towards the top tab and insert the top tab into the GR10-HW’s slot.

Then adjust the GR10-HW to guide the GR10-HW’s bottom slot into the cradle’s bottom
tab until it clicks into place. Once in place, the GR10-HW should be secured to the cradle by
using one of the included screws in the cradle’s bottom tab.
To release the GR10-HW from the mount cradle, first remove the security screw that secures
the GR10-HW to the cradle’s bottom tab. While holding the GR10-HW with one hand, press
the cradle’s bottom tab upwards, releasing the GR10-HW from the bottom of the cradle.
Then remove the GR10-HW from the cradle’s top tab.
Desk or Shelf Mount
The GR10-HW can be placed on a desk or shelf resting on the non-scratch rubber feet. The
mount cradle is not necessary for a desk or shelf installation.
Secure the GR10-HW
Depending on your mounting environment, you may want to secure the GR10-HW to its
mount location. Your GR10-HW can be secured in several ways. If the GR10-HW has been
installed using the mount cradle, it should be secured via security screw (Torx security
screws are included) and/or Kensington lock. If the mount cradle was not used, the GR10-HW
can still be secured using a Kensington lock.
Power the GR10-HW
If mounting to an electrical junction box, feed the Ethernet cable through the cable access
hole in the mount cradle. If mounting to a wall or ceiling, the Ethernet cable will feed from
behind the GR10-HW. The "Power Source Options" section of this document lists the
different powering options and their unique characteristics.
Verify Device Functionality and Test Network Coverage
1. Check LEDs
a. The Power LED should be solid green (or blue, if clients are connected). If it is
flashing blue, the firmware is automatically upgrading and the LED should turn
green when the upgrade is completed (normally within a few minutes). See
the "LED Indicators" section for more details. .
b. Note: Your GR10-HW must have an active route to the Internet to check and
upgrade its firmware.
2. Verify access point connectivity