Clarity AlertMaster AL11 User manual

AL11USERGUIDE–DraftRev2
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USERGUIDE
AlertMasterAL11
HomeAlertSystem
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Clarity,aDivisionofPlantronics,Inc.
4289BonnyOaksDrive,Chattanooga,TN37406
Tel:800‐426‐3738Fax:800‐325‐8871
E‐mail:[email protected]Website:www.clarityproducts.com
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©2010Clarity,aDivisionofPlantronics,Inc.Allrightsreserved.AlertMaster,ClarityandAL11are
trademarksorregisteredtrademarksofPlantronics,Inc.
Rev.A(04‐10)

AL11USERGUIDE–DraftRev2
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CONTENTS
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(TOBELEFTEMPTYUNTILFINALVERSIONISCREATED;THISPAGE
SHOWSTHETABLEOFCONTENTS)

AL11USERGUIDE–DraftRev2
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IMPORTANTSAFETYINSTRUCTIONS
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WhenusingyourClarityAL11 ,basicsafety  precautionsshouldalways befollowedtoreducetheriskoffire,electric
shockandpersonsincludingthe
following: 
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1.Readandunderstand
allinstructions. 
2.Followallwarnings
andinstructions markedonthe product. 
3.Donotusethisproductnearabathtub,washbasin,kitchensinkorlaundrytub,inawetbasement,near
a
swimmingpoolor anywhereelsethereiswater.
4.Avoidusingatelephone(otherthanacordless
type)duringastorm. Theremaybearemoteriskof
electricalshock
fromlightning. 
5.Donotuseatelephonetoreportagasleakinthevicinityoftheleak.
6.Unplugthisproduct  fromthewalloutlets beforecleaning.Donotuseliquidcleanersoraerosolcleanerson
theproduct.Usea
dampclothforcleaning. 
7.Placethisproductonastablesurface.Seriousdamage
and/orinjurymay  resultiftheproduct falls. 
8.Donotcovertheslotsandopeningsonthis
product.Thisproduct shouldneverbeplacednearorovera
radiatororheatregister.This
productshouldnotbe placedinabuilt‐in installationunless  properventilationis 
provided. 
9.Operatethisproductusingtheelectricalvoltageasstatedonthebaseunitorthe
owner’smanual.Ifyou 
arenotsureofthevoltageinyourhome,
consultyourdealeror localpowercompany.
10.Donotplaceanythingonthepower
cord.Installthe  productwhereno onewillsteportriponthecord.
11.Donotoverloadwall
outletsorextension cordsasthiscanincreasetheriskoffireorelectricalshock.
12.Neverpushanyobjectsthroughthe
slotsintheproduct. Theycantouchdangerousvoltage pointsorshortout 
partsthatcould resultinariskoffireorelectricalshock. Neverspillliquidof anykindonthe product. 
13.Toreducetheriskofelectricalshock,donottakethisproductapart.Openingorremovingcoversmay
exposeyoutodangerousvoltagesorother
risks.Incorrect reassemblycancauseelectricshockwhenthe
applianceis
subsequentlyused. 
14.Unplugthisproduct
fromthewalloutlets andreferservicingto themanufacturer  underthefollowing  conditions: 
A.Whenthepower
supplycordorplug isfrayedordamaged.
B.Ifliquidhasbeen
spilledintotheproduct.
C.Iftheproducthasbeenexposedtorainorwater.
D.Iftheproductdoesnotoperate
normallyby  followingthe operating instructions.Adjust  onlythosecontrols thatare
coveredbytheoperating
instructions.  Improperadjustment mayrequire extensiveworkbyaqualifiedtechnicianto
restorethetelephonetonormaloperation.
E.Iftheproducthasbeendroppedorthecasehasbeendamaged.
F.Iftheproduct exhibitsadistinct  changein  performance. 
15.Neverinstalltelephone wiringduringa lightningstorm. 
16.Neverinstalltelephonejacksinwetlocationsunlessthejackisspecificallydesignedforwetlocations.
17.Nevertouchuninsulated telephonewiresor  terminalsunlessthe telephonelinehas  beendisconnectedat the
networkinterface.
18.Usecautionwhen installingormodifying telephonelines.
19.Useonlythepowercordandbatteries
indicatedinthis manual.Donotdisposeofbatteriesinafire.
Theymayexplode.Checkwithlocalcodesforpossiblespecial
disposalinstructions

AL11USERGUIDE–DraftRev2
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ADDITIONALSAFETYNOTESFORCANADIANUSERS
ThefollowingitemsareincludedaspartoftheCS‐03Requirements.Thestandardconnectingarrangementfor
theequipmentisCA11A.ThisproductmeetstheapplicableIndustryCanadatechnicalspecifications.
NOTE:TheCanadianDepartmentofCommunicationslabelidentifiescertifiedequipment.Thiscertification
meansthattheequipmentmeetscertaintelecommunicationsnetworkprotectiveoperationalandsafety
requirements.TheDepartmentdoesnotguaranteethattheequipmentwilloperatetotheuser’ssatisfaction.
Beforeinstallingthisequipment,usersshouldensurethatitispermissibletobeconnectedtothefacilitiesof
thelocaltelecommunicationscompany.Theequipmentmustalsobeinstalledusinganacceptablemethodof
connection.Insomecases,thecompany’sinsidewiringassociatedwithasinglelineindividualservicemaybe
extendedbymeansofacertifiedconnectorassembly(telephoneextensioncord).Thecustomershouldbe
awarethatcompliancewiththeaboveconditionsmaynotpreventdegradationofserviceinsomesituations.
RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenancefacilitydesignatedby
thesupplier.Anyrepairsoralterationsmadebytheusertothisequipment,orequipmentmalfunctions,may
givethetelecommunicationscompanycausetorequesttheuserdisconnecttheequipment.
Usersshouldensurefortheirownprotectionthattheelectricalgroundconnectionsofthepowerutility,
telephonelinesandinternalmetallicwaterpipesystem,ifpresent,areconnectedtogether.
 Thisprecaution
maybeparticularly
 importantinruralareas. 

Warning :Usersshouldnot attempttomakesuchconnectionsthemselves,butshouldcontactthe
appropriateelectricinspectionauthority,orelectrician,as
 appropriate.TheRingerEquivalentNumberisan
indicationofthemaximumnumberofterminalsallowedtobeconnectedtoatelephoneinterface.The

terminationonaninterfacemayconsistofanycombinationofdevicessubjectonlytothe  requirementthat
thesumoftheRingerEquivalentNumberofallthedevicesnotexceedfive.
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SAVETHESEINSTRUCTIONS

AL11USERGUIDE–DraftRev2
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INTRODUCTION
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Thankyouforselectingthe
excitingnew AL11fromClarity.Ithasbeendesignedtomeetthehighestquality
standardstoprovideyouwithyearsofconvenientandtrouble‐freeservice.
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Pleasereadtheseoperatinginstructionsthoroughlybeforeusingyournotificationsystem.Keepthismanualfor
futurereference.
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Youmustsaveyoursalesreceiptasproofofpurchaseintheeventthatyouneedwarrantyservice.
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IfyouhaveanyquestionsaboutyourAL11,pleasecallyourauthorizeddealerorourCustomerService
Departmentat800‐426‐3738.
E‐mail:[email protected]
Website:www.clarityproducts.com

AL11USERGUIDE–DraftRev2
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FEATURESIDENTIFICATION
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INSTALLATION
DonotputanyoftheAlertMastercomponentsonornexttometalsurfaces,computers,televisions,
microwavesorotherareaswithelectricalequipmentthatcancauseinterferencetothewirelesssystem.
Theantennashouldbefullyextended(inverticalposition)withoutinterference.
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AL11USERGUIDE–DraftRev2
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DoorbellBattery
Thedoorbelltransmitteroperatesonone“23A”sizebattery(included).Itnormallylasts8‐16monthsand
canbetestedbywatchingtheredpowerindicatorlightilluminatewhenthedoorbellbuttonispressed.If
thepowerindicatorisfaintoroff,replacethebattery.
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AL11USERGUIDE–DraftRev2
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OPERATIONS
WhentheAlertMasterAL11isactivated,thelampflashesfortwominutes,oruntilthe RESET buttonis
pressed.Thelampflashesinthesepatterns:
1.Phone
Thephoneindicatorlightilluminateswhenthephonerings.The lampwillflashfortwo seconds,offfor
four
 secondsandrepeat.

2.Door
Thedoorindicatorlight illuminateswhenthe doorbellbuttonis pressed. Thelampwill flashfortwo
seconds,
offfortwosecondsand repeat.Thisfunctionisalsoactivatedwhenasignalisreceived
fromtheoptionalDoor
Announcer(ModelAM‐DX).
Pressthe RESET buttontostopthelampflashing .

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3.LampControl
PressthecenterLAMPCONTROLbuttontoturntheAlertMasterAL11’slamponandoff.Inorderforthecontrolto
work,ensurethatthelampisturnedonpriortopluggingthelampjackintothebackoftheAL11.
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CHANNELSETTINGS
TheAlertMasterAL11usesradiosignalstocommunicatebetweentheconsoleunitandallofits
accessories.Fortheaccessories(Doorbell,DoorAnnouncer)toactivatethebaseunit,theyallhavetobe
onthesame“channel.”A“DIPswitch”isusedforchannelselection.
Yoursystemandalltheaccessorieshavebeenpresetinthefactorytoastandardchannelsetting.Under
normaloperatingconditions,noadjustmentisnecessary.
Ifyoursystemencountersinterference andrepeatedlyactivatesitselffornoobviousreason,itmaybetriggered
byasystemnearbyinyourneighborhood.
IftheinterferencefromanotherAlertMasterNotificationSystemor otherwirelesssourceispresent,change
channelswitchsettingsonall
components.

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1.UnplugACcordandlocateDIPswitchesonthebackoftheAL11baseunit.Liftrubbercovertoaccess
theswitch.
2.OpenthebatterycompartmentofthedoorbelltoaccessDIPswitches.
3.Changetheswitchpositionofeachswitchonbothunitsusingaballpointpentoslidetheswitchesto
differentsettings.Allsettingsneedtobeidenticalforthesystemtowork.
4.Unplugandchangetheswitchsettingsoneachofyourotheraccessories(RemoteReceiver,Door
Announcer,etc.)tomatchthenewchannelsettingoftheAL11baseunitanddoorbell.
5.Replacecoversand returnaccessoriesto theirproperplace.
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AL11USERGUIDE–DraftRev2
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TROUBLESHOOTING
Incaseofdifficulty,reviewthe“SymptomandRemedy”listbelow.MakesurenopartoftheAlertMaster
systemisonornearmetalsurfacesorelectricalequipment.Shouldthedifficultypersist,contactClarityor
yourauthorizeddealerforassistance.
WARNING! DONOTopentheunit.Youmaybeexposedto hazardoushighvoltageelectricity.
SymptomCauseandRemedy
LAMP CONTROL buttondoesn’twork Lampisnotturnedonpriortopluggingitinto
AlertMaster.Replacebulbifnecessary.
Phonerings,lampdoesnotflashCheckallphonelineconnections.Makesure
youcanturnthelamponoroffwiththelamp
controlbuttonontheAL11console.
Doorbelldoesn’tworkDeadbattery.Depressdoorbellbutton;the
redindicatorlightshouldlightup.Replace
batteryifnecessary.
TheDIPswitchesmaybeincorrectlyset.See
sectionon“ChannelSetting.”
Itmaybeoutofrange.Makesuredoorbellis
withinrangeof80feetoftheAL11baseunit.
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AL11USERGUIDE–DraftRev2
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OPTIONALACCESSORIES
TheAlertMasterAL11isdesignedtoworkwithoptionalwirelessremotereceiversandtransmitters,eachsold
separately.
A.AlertMasterRemoteReceiverAL12
Flashesaconnectedlamptonotifyyouwhereverthereceiverisplaced,suchasthekitchen,living room,
garage,bathroom,etc.,upto80feet
fromtheAlertMasterModelAL11baseconsole. 
B.AlertMasterPersonalSignalerAM‐PX

Wearthis
lightweight receiveronyourbeltanywherearoundyourhousewithinan80‐footradiusfromthe
AlertMasterModelAL11.
C.AlertMasterPersonalTactileSignaler AM‐PXB
Similarto ModelAM‐PX. Thispersonal receiveris  designedto  meettheneedsofthedeaf‐ blind.Atouchswitchallows
eachalertingsourcetobe identifiedbytactile  indication. 
D.  AlertMaster DoorAnnouncerAM‐DX
AttachtheDoor Announcernext  toyourexisting  doorchimeor  intercom.Itwill activatethedoorfunctionoftheAlertMaster
Model
AL11upto80feet  away. 
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AL11USERGUIDE–DraftRev2
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REGULATORYCOMPLIANCE
ImportantInformationforCustomers
PART68OFFCCRULESINFORMATION
ThisAL11NotificationSystemcomplieswithPart68oftheFCCrulesandtherequirementsadoptedby
theACTA.Onthebottomofthisequipmentisalabelthatcontains,amongotherinformation,aproduct
identifierintheformatUS:AAAEQ##TXXXX.Ifrequested,thisnumbermustbeprovidedtothe
telephonecompany.

Aplugandjackusedtoconnectthisequipmenttothepremiseswiringandtelephonenetworkmust
complywiththeapplicableFCCPart68rulesandrequirementsadoptedbytheACTA.Acompliant
telephonecordandmodularplug,RJ11USOC,isprovidedwiththisproduct.Itisdesignedtobe
connectedtoacompatiblemodularjackthatisalsocompliant.Seeinstallationinstructionsfordetails.

TheRENisusedtodeterminethenumberofdevicesthatmaybeconnectedtoatelephoneline.
ExcessiveRENsonatelephonelinemayresultinthedevicesnotringinginresponsetoanincomingcall.
Inmostbutnotallareas,thesumofRENsshouldnotexceedfive(5.0).Tobecertainofthenumberof
devicesthatmaybeconnectedtoaline,asdeterminedbythetotalRENs,contactthelocaltelephone
company.ForproductsapprovedafterJuly23,2001,theRENforthisproductispartoftheproduct
identifierthathastheformatUS:AAAEQ##TXXXX.Thedigitsrepresentedby##aretheRENwithouta
decimalpoint(e.g.,03isaRENof0.3).Forearlierproducts,theRENisseparatelyshownonthelabel.

Ifthistelephoneequipmentcausesharmtothetelephonenetwork,thetelephonecompanywillnotify
youinadvancethattemporarydiscontinuanceofservicemayberequired.Butifadvancenoticeisn’t
practical,thetelephonecompanywillnotifythecustomerassoonaspossible.Also,youwillbeadvised
ofyourrighttofileacomplaintwiththeFCCifyoubelieveitisnecessary.

Thetelephonecompanymaymakechangesinitsfacilities,equipment,operationsorproceduresthat
couldaffecttheoperationoftheequipment.Ifthishappensthetelephonecompanywillprovide
advancenoticeinorderforyoutomakenecessarymodificationstomaintainuninterruptedservice.

Iftroubleisexperiencedwiththistelephoneequipment,forrepairorwarrantyinformation,please
contactClarity,800‐426‐3738.Iftheequipmentiscausingharmtothetelephonenetwork,the
telephonecompanymayrequestthatyoudisconnecttheequipmentuntiltheproblemisresolved.

Thistelephoneequipmentisnotintendedtoberepairedanditcontainsnorepairableparts.Opening
theequipmentoranyattempttoperformrepairswillvoidthewarranty.Forserviceorrepairs,call
800‐426‐3738.

Connectiontopartylineserviceissubjecttostatetariffs.Contactthestatepublicutilitycommission,
publicservicecommissionorcorporationcommissionforinformation.
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AL11USERGUIDE–DraftRev2
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Ifyourhomehasspeciallywiredalarmequipmentconnectedtothetelephoneline,ensurethe
installationofthistelephoneequipmentdoesnotdisableyouralarmequipment.Ifyouhavequestions
aboutwhatwilldisablealarmequipment,consultyourtelephonecompanyoraqualifiedinstaller.

Thistelephoneequipmentishearingaidcompatible.

Customer‐OwnedCoin/CreditCardPhones

Tocomplywithstatetariffs,thetelephonecompanymustbegivennotificationpriortoconnection.In
somestates,thestatepublicutilitycommission,publicservicecommissionorcorporationcommission
mustgivepriorapprovalofconnection.

PART15OFFCCRULESINFORMATION

Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:
(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
received,includinginterferencethatmaycauseundesiredoperation.

YourAL11NotificationSystemhasbeentestedandfoundtocomplywiththelimitsofaClassBdigital
device,pursuanttoPart15ofFCCrules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinresidentialinstallation.

Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedin
accordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,
thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation;ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningthe
equipmentoffandon,youareencouragedtotrytocorrecttheinterferencebyoneofthefollowing
measures:

1.Whereitcanbedonesafely,reorientthereceivingtelevisionorradioantenna.
2.Totheextentpossible,relocatethetelevision,radioorotherreceiverwithrespecttothetelephone
equipment.(Thisincreasestheseparationbetweenthetelephoneequipmentandthereceiver.)
3.Connectthetelephoneequipmentintoanoutletonacircuitdifferencefromthattowhichthe
television,radio,orotherreceiverisconnected.
4.Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

WARNING:Changesormodificationsnotexpresslyapprovedbythemanufacturerresponsiblefor
compliancecouldvoidtheuser’sauthoritytooperatetheequipment.

INDUSTRYCANADATECHNICALSPECIFICATIONS

ThisproductmeetstheapplicableIndustryCanadatechnicalspecifications.

Beforeinstallingthisequipment,usersshouldensurethatitispermissibletobeconnectedtothe
facilitiesofthelocaltelecommunicationscompany.Theequipmentmustalsobeinstalledusingan
acceptablemethodofconnection.Insomecases,thecompany’sinsidewiringassociatedwithasingle
lineindividualservicemaybeextendedbymeansofacertifiedconnectorassembly(telephone

AL11USERGUIDE–DraftRev2
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extensioncord).Thecustomershouldbeawarethatcompliancewiththeaboveconditionsmaynot
preventdegradationofserviceinsomesituations.

RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenancefacility
designatedbythesupplier.Anyrepairsoralterationsmadebytheusertothisequipment,orequipment
malfunctions,maygivethetelecommunicationscompanycausetorequesttheusertodisconnectthe
equipment.

Usersshouldensurefortheirownprotectionthattheelectricalgroundconnectionsofthepowerutility,
telephonelinesandinternalmetallicwaterpipesystem,ifpresent,areconnectedtogether.This
precautionmaybeparticularlyimportantinruralareas.

WARNING:Usersshouldnotattempttomakesuchconnectionsthemselves,butshouldcontactthe
appropriateelectricinspectionauthority,orelectrician,asappropriate.

TheRingerEquivalenceNumberisanindicationofthemaximumnumberofterminalsallowedtobe
connectedtoatelephoneinterface.Theterminationonaninterfacemayconsistofanycombination
ofdevicessubjectonlytotherequirementthatthesumoftheRingerEquivalenceNumbersofallthe
devicesdoesnotexceedfive.

[Theterm“IC:”beforethecertification/registrationnumberonlysignifiesthattheIndustryCanada
technicalspecificationsweremet.]
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AL11USERGUIDE–DraftRev2
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WARRANTYINFORMATION

ThiswarrantyappliesonlytoCLARITYproductsthatarepurchasedandusedintheUnitedStates,
CanadaorUnitedKingdom.

CLARITYwarrantstheALERTMASTERAL11againstanydefectinmaterialsorworkmanshipfortheperiod
ofoneyearfromthedateofpurchase.

IfyourCLARITYproductisdefectiveandreturnedwithin30daysofthedateofpurchase,your
authorizedClaritydealerwillreplaceitatnocharge.

Ifreturnedafter30daysbutwithinoneyearfromthedateofpurchase,wewillrepairorreplaceitatno
charge.IntherepairofyourAlertMasterAL11,wemayuseneworreconditionedreplacementparts.If
weelecttoreplaceyourAL11,wemayreplaceitwithaneworreconditionedproductofthesameor
similardesign.Repairorreplacementwillbewarrantedforeither90daysortheremainingtimeonthe
originalwarrantyperiod,whicheverislonger.

Impliedwarranties,includingthoseoffitnessforaparticularpurposeandmerchantability(anunwritten
warrantythattheproductisfitforordinaryuse),arelimitedtooneyearfromdateofpurchase.Wewill
notpayforlossoftime,inconvenience,lossofuseofyourAlertMasterAL11,orpropertydamage
causedbyyourAlertMasterAL11oritsfailuretowork,oranyotherincidentalorconsequential
damages.Somestatesdonotallowlimitationsonhowlonganimpliedwarrantylastsortheexclusionof
incidentalorconsequentialdamages,sotheaboveexclusionsorlimitationsmaynotapplytoyou.

TogetwarrantyserviceforyourAlertMasterAL11,youmustprovideproofofthepurchasedate.Within
30daysofthedateofpurchase,returnyourAlertMasterAL11totheplacewhereyoupurchaseditfor
immediatereplacement.After30days,callCLARITYat800426‐3738or800‐772‐2887TTY/TDDforthe
authorizedservicecenternearestyou.Youmustprepayallshippingcosts.Wesuggestyousavethe
originalpackagingmaterialsintheeventyouneedtoshiptheAlertMasterAL11.Whenshippingfor
warrantyrepair,includeyourname,address,phonenumber,proofofdateofpurchase,anda
descriptionoftheproblem.Afterrepairingtheproduct,wewillshipitbacktoyouatnocostwithinthe
UnitedStates.
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Thiswarrantydoesnotcoverdefectsresultingfromaccidents,damagewhileintransittoourservice
location,alterations,unauthorizedrepair,failuretofollowinstructions,misuse,useoutsidetheUnited
States,Canada,orUnitedKingdom,fire,flood,andactsofGod.Nordowewarranttheproducttobe
compatiblewithanyparticulartelephoneequipment,partyline,keytelephonesystemsormore
sophisticatedswitchingsystems.IfyourAlertMasterAL11isnotcoveredbythiswarranty,callusat800‐
426‐3738,800‐772‐2889TTY/TDDforadviceastowhetherwewillrepairyourAlertMasterAL11and
otherrepairinformation.Therepairedpartsshallbewarrantedfor90days.
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AL11USERGUIDE–DraftRev2
18|Page
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CLARITY,aDivisionofPlantronics
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4289BonnyOaksDrive•Chattanooga,TN37406
Tel:800‐426‐3738•Fax:800‐325‐8871
E‐mail:[email protected]•Website:www.clarityproducts.com
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PRINTEDINCHINA
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