Clear-Com HelixNet 2.1 User manual

2.1
IKB-12P Industrial KB Station
User Guide
Document Reference PN: 399G167 Rev: 1 1/13/16
Clear-Com HelixNet Industrial KB Station User Guide

2
HelixNet Industrial KB Station User Guide
Part Number: 399G111 Revision: A
Legal Disclaimers
Copyright © 2016 HME Clear-Com Ltd.
All rights reserved.
Clear-Com, the Clear-Com logo, and HelixNet are registered trademarks of HM Electronics, Inc.
The software described in this document is furnished under a license agreement and may be
used only in accordance with the terms of the agreement.
The product described in this document is distributed under licenses restricting its use, copying,
distribution, and decompilation/reverse engineering. No part of this document may be
reproduced in any form by any means without prior written authorization of Clear-Com, an HME
Company.
This product is covered by U.S. Patent Nos. 8,311,085 and 8,553,865 and by European Patent
No. 2 176 987 B1.
Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,
Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-
Com’s corporate website:
www.clearcom.com
Clear-Com Contacts
Americas and Asia-Pacific Headquarters
California, United States
Tel: [phone]
Email: [e-mail]
Europe, Middle East, and Africa Headquarters
Cambridge, United Kingdom
Tel: [phone]
Email: [e-mail]
Canada Office
Quebec , Canada
Tel: [phone]
China Office
Beijing Representative Office
Beijing, P.R.China
Tel: [phone]
Contents

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HelixNet Industrial KB Station User Guide
1Important safety instructions........................................................................5
1.1 Safety symbols ................................................................................................6
1.2 Further information ..........................................................................................6
2Introduction....................................................................................................7
3Panels and Interfaces....................................................................................8
3.1 Industrial KB Station front panel.......................................................................8
3.2 Industrial KB Station rear panel .....................................................................10
3.3 KB Station handset........................................................................................12
4Installing the Industrial KB Station.............................................................13
4.1 System overview............................................................................................13
4.2 Mounting the Industrial KB Station.................................................................14
4.3 Connecting the Industrial KB Station..............................................................14
4.4 Installing the Industrial KB Station .................................................................14
4.5 Adding extra call buttons to the Industrial KB Station.....................................15
5Configuring the Industrial KB Station........................................................17
5.1 Using the menus............................................................................................17
5.2 Configuration settings....................................................................................18
5.3 Configuring the Audio settings.......................................................................18
5.4 Station Settings .............................................................................................21
5.5 Profiles ..........................................................................................................22
5.6 Networking.....................................................................................................22
5.7 Administration................................................................................................24
5.8 Diagnostics....................................................................................................25
6Using the Industrial KB Station ..................................................................26
6.1 Using the handset (HS-6) ..............................................................................26
7Using the Configuration Editor...................................................................27
7.1 Introduction....................................................................................................27
7.2 Accessing the Configuration Editor................................................................28
7.3 User Stations screen .....................................................................................28
7.4 Station Details screen....................................................................................29
7.5 Profiles screen...............................................................................................30
7.6 Profile Editing screen.....................................................................................31
7.7 Change Password screen..............................................................................33

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HelixNet Industrial KB Station User Guide
8Specifications ..............................................................................................34
8.1 Industrial KB Station (IKB-12P)......................................................................34
9Menu maps...................................................................................................36
10 Compliance..................................................................................................40

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HelixNet Industrial KB Station User Guide
1 Important safety instructions
It is important to note the following safety information.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water, unless it is mounted in an approved enclosure.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
Unless the apparatus is mounted in an approved enclosure, unplug it during lightning
storms.
Unplug the apparatus when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-cord supply or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
Warning: To reduce the risk of fire or electric shock, do not expose this product to rain or
moisture unless it is mounted in an approved enclosure.

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HelixNet Industrial KB Station User Guide
1.1 Safety symbols
Familiarize yourself with the safety symbols in Figure 1: Safety symbols. These symbols are
displayed on the apparatus and warn you of the potential danger of electric shock if the
system is used improperly.
Figure 1-1: Safety symbols
Note: Important. For compliance notices, see 9 Compliance.
1.2 Further information
For the latest information about HelixNet Partyline, including software updates, see:
http://www.clearcom.com/product/helixnet.
For information about Clear-Com accessories, including headsets and gooseneck
microphones, see http://www.clearcom.com/product/accessories.
For legal and contact information, see Page 2 of this guide.

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HelixNet Industrial KB Station User Guide
2 Introduction
This guide is intended to help you install, configure, and use the HelixNet®Industrial KB
Station (IKB-12P).
The HelixNet Industrial KB Station is an easy-to-use intercom station that connects to a
single partyline and enables users to send and receive audio. A HelixNet Main Station (HMS-
4X) connect to and controls up to 64 Industrial KB Stations, and each station is individually
configured and controlled using a menu driven display and a browser-based software
configuration tool. The unit can be wall mounted or placed in a dedicated desk top unit.
The user station is easily expanded to include up to 40 call buttons. Each call button is
assigned a profile which determines the button’s functionality.

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HelixNet Industrial KB Station User Guide
3 Panels and Interfaces
3.1 Industrial KB Station front panel
Figure 3-1 Industrial KB Station front panel

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HelixNet Industrial KB Station User Guide
Key to Industrial KB Station front panel
Feature
Description
A
Handset. The handset contains a Push-To-Talk (PTT) button.
B
OLED display screen. An OLED display that shows three horizontal lines of
text. In normal operating mode the display shows:
The User Name
The audio volume
The profile name. For information about profiles, see 5.5 Profiles.
In Menu mode, the display shows the menu driven configuration options.
If the display is in Menu mode, the display screen times out of Menu mode and
reverts to normal operating mode.
For more information about Menu mode, see 5.1 Using the menus.
C
Audio level rotary control/menu navigation. To increase the volume to the
handset loudspeaker / headphones, turn clockwise (up to 360°). To decrease
the volume, turn counter-clockwise (up to 360°).
D
Customisable call key labels.
E
Handset socket (4-pin XLR–M)
Pin
Function
1
Mic ground
2
Mic positive
3
Earphone ground
4
Earphone positive
Table 3-1 : Headset socket pin out
F
12 station call keys.
G
Audio alert buzzer
Table 3-2 Key to Industrial KB Station front panel

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HelixNet Industrial KB Station User Guide
3.2 Industrial KB Station rear panel
Figure 3-2 Industrial KB Station rear panel
For information on expanding the unit to include more call buttons, see 4.4 Installing the
Industrial KB Station
You can install the Industrial KB Station in a network which has a DHCP server which
automatically assigns IP addresses, or in a network where you manually assign IP addresses.
It is recommended to use a DHCP server if possible.
3.2.1 DHCP enabled networks
To install the Industrial KB Station in a network with a DHCP server:
1) Ensure that there is a HelixNet Main Station (HMS-4X) in your network and that the
Main Station is set to DHCP enabled. From the Main Station menu, select
Networking > Preferences > DHCP > Enabled. See the HelixNet Partyline User
Guide for more information.
Note: Enabled is the default Main Station DHCP setting.
Phoenix
connectors
for panel
expansion
Ethernet
connector

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HelixNet Industrial KB Station User Guide
2) From a Web browser, enter the address of the Main Station.
3) From the Configuration Editor tool, configure a new profile for the Industrial KB
Station. See 7.6 Profile Editing screen.
4) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear
of the Industrial KB Station (see 3.2 Industrial KB Station rear panel) to a Power
over Ethernet (PoE) switch.
5) If your network contains only one HelixNet Main Station, the Industrial KB Station
automatically pairs with the Main Station.
If there is more than one Main Station, press and hold the rotary control on the front
of the KB Station for four seconds, and then select Networking > Pair to Station >
By Name, and select the name of the required Main Station. See 5.6.1Selecting a
HelixNet Main Station controller.
6) From the KB Station menu, select Profiles, and select the profile that you created in
step 3. See 5.5 Profiles.
3.2.2 Static IP addressed networks
To install the Industrial KB Station using static IP addressing:
1) Ensure that there is a HelixNet Main Station (HMS-4X) in your network.
2) From a Web browser, enter the address of the Main Station.
3) From the Configuration Editor tool, configure a new profile for the Industrial KB
Station. See 7.6 Profile Editing screen.
4) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear
of the Industrial KB Station (see 3.2 Industrial KB Station rear panel) to a Power
over Ethernet (PoE) switch.
5) Press and hold the rotary control on the front panel of the KB Station for four
seconds, and then select Networking > Preferences > DHCP > Disable. See 5.6.2
Selecting network preferences.
6) From Networking > Preferences, set the IP Address, Gateway and Subnet mask to
the required settings. See 5.6.2 Selecting network preferences.
7) You must now reboot the Industrial KB Station. Select Administration > Reboot >
Reboot Now.
8) If your network contains only one HelixNet Main Station, the Industrial KB Station
automatically pairs with the Main Station.
If there is more than one Main Station, press and hold the rotary control on the front
of the KB Station for four seconds, and then select Networking > Pair to Station >

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HelixNet Industrial KB Station User Guide
By Name, and select the name of the required Main Station. See 5.6.1Selecting a
HelixNet Main Station controller.
9) From the KB Station menu, select Profiles, and select the profile that you created in
step 3. See 5.5 Profiles.
Adding extra call buttons to the Industrial KB Station.
3.3 KB Station handset
Figure 3-3 KB Station handset HS-6 with PTT
Push-To-Talk
(PTT) button

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HelixNet Industrial KB Station User Guide
4 Installing the Industrial KB Station
This chapter describes how to install your Industrial KB Station.
Do not plug any non-approved equipment into HelixNet Partyline.
HelixNet Partyline operates at different voltage levels than analog two-wire
partyline systems. Do not plug any analog two-wire partyline equipment into
the HelixNet partyline ports, as this may cause damage.
For more safety instructions, see 1 Important safety instructions.
4.1 System overview
Up to 64 user stations are controlled by a HelixNet Main Station using a browser-based
Configuration Editor. The Main Station connects to the Industrial KB Stations over LAN and
each KB Station is powered remotely using PoE (Power over Ethernet). An example of an
intercom system using HelixNet Industrial KB Stations is shown below.
Figure 4-1 HelixNet Industrial KB Station overview

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HelixNet Industrial KB Station User Guide
4.2 Mounting the Industrial KB Station
The Industrial KB Station can be:
Mounted in an enclosure for desktop use
Mounted inside a wall box.
There are four mounting holes located at each corner of the unit that enable you to fix the unit
to your existing desktop or wall-hanging enclosures.
4.3 Connecting the Industrial KB Station
There is no power switch, button or key on the Industrial KB Station. Power is supplied over
Ethernet.
1) Ensure that the desktop or wall-hanging enclosure is connected to the LAN.
2) Ensure that a handset is connected to the handset connector.
3) To ensure that the unit is functioning correctly, initiate a test call. You can do this:
a) Using the browser-based Configuration Editor. See 7.4.4 Making a test call
to a station.
b) From the station by simultaneously pressing call key 1 (top left) and call key
12 (bottom right).
4.4 Installing the Industrial KB Station
You can install the Industrial KB Station in a network which has a DHCP server which
automatically assigns IP addresses, or in a network where you manually assign IP addresses.
It is recommended to use a DHCP server if possible.
4.4.1 DHCP enabled networks
To install the Industrial KB Station in a network with a DHCP server:
4) Ensure that there is a HelixNet Main Station (HMS-4X) in your network and that the
Main Station is set to DHCP enabled. From the Main Station menu, select
Networking > Preferences > DHCP > Enabled. See the HelixNet Partyline User
Guide for more information.
Note: Enabled is the default Main Station DHCP setting.
5) From a Web browser, enter the address of the Main Station.
6) From the Configuration Editor tool, configure a new profile for the Industrial KB
Station. See 7.6 Profile Editing screen.
7) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear
of the Industrial KB Station (see 3.2 Industrial KB Station rear panel) to a Power
over Ethernet (PoE) switch.

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HelixNet Industrial KB Station User Guide
8) If your network contains only one HelixNet Main Station, the Industrial KB Station
automatically pairs with the Main Station.
If there is more than one Main Station, press and hold the rotary control on the front
of the KB Station for four seconds, and then select Networking > Pair to Station >
By Name, and select the name of the required Main Station. See 5.6.1Selecting a
HelixNet Main Station controller.
9) From the KB Station menu, select Profiles, and select the profile that you created in
step 3. See 5.5 Profiles.
4.4.2 Static IP addressed networks
To install the Industrial KB Station using static IP addressing:
10) Ensure that there is a HelixNet Main Station (HMS-4X) in your network.
11) From a Web browser, enter the address of the Main Station.
12) From the Configuration Editor tool, configure a new profile for the Industrial KB
Station. See 7.6 Profile Editing screen.
13) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear
of the Industrial KB Station (see 3.2 Industrial KB Station rear panel) to a Power
over Ethernet (PoE) switch.
14) Press and hold the rotary control on the front panel of the KB Station for four
seconds, and then select Networking > Preferences > DHCP > Disable. See 5.6.2
Selecting network preferences.
15) From Networking > Preferences, set the IP Address, Gateway and Subnet mask to
the required settings. See 5.6.2 Selecting network preferences.
16) You must now reboot the Industrial KB Station. Select Administration > Reboot >
Reboot Now.
17) If your network contains only one HelixNet Main Station, the Industrial KB Station
automatically pairs with the Main Station.
If there is more than one Main Station, press and hold the rotary control on the front
of the KB Station for four seconds, and then select Networking > Pair to Station >
By Name, and select the name of the required Main Station. See 5.6.1Selecting a
HelixNet Main Station controller.
18) From the KB Station menu, select Profiles, and select the profile that you created in
step 3. See 5.5 Profiles.
4.5 Adding extra call buttons to the Industrial KB Station
You can add extra call buttons to the unit up to a total of 40. To do this:

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HelixNet Industrial KB Station User Guide
1) Access the two phoenix expansion connectors located on the back panel of the
Industrial KB Station.
2) Make the necessary connection as follows. For each extra call button connect the
coresponding switch connection (SW #) to GND.
SW 13 to
SW 26
SW 27 to
SW 40
GND
GND

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HelixNet Industrial KB Station User Guide
5 Configuring the Industrial KB Station
This chapter describes how to configure the settings and manage the Speaker Station using
the display screen configuration menus. There are four menu levels.
Note: You can only use the configuration menus if they are unlocked. To lock or unlock a Station’s
menu, see 7.3 User Stations .
Note: For information about using the PC-based Configuration Editor, see 7 Using the
Configuration Editor.
This chapter contains the following sections:
Using the menus
Configuration settings
Configuring the Audio settings
Station Settings
Station Settings
Networking
Administration
Diagnostics
5.1 Using the menus
To place the Industrial KB Station in Menu mode, press the Audio level rotary
control/menu navigation key for approximately four seconds, see 3.1 Industrial KB Station
front panel.
To exit Menu mode, press the Menu navigation rotary control for approximately four seconds.
Note: Menu mode automatically exits if there is no activity on the front panel keys or rotary controls
for five seconds or longer. If this happens, the display screen returns to its normal operating
configuration.
5.1.1 Selecting menu options
Use the menu displays as follows:
To navigate up or down the list of menu options, turn the rotary control clockwise or
counter-clockwise respectively.
To select a menu option, or to open a list of submenu options, briefly press the rotary
control.
To return to the previous menu screen, press the rotary control for approximately 0.5
seconds.
Note: When the Industrial KB Station is in normal operating mode, the rotary control adjusts the
audio volume of the handset. The volume level appears on the display.

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HelixNet Industrial KB Station User Guide
5.2 Configuration settings
The following menu levels appear in Menu mode:
Audio Settings –use this menu to configure audio volume and quality.
Station Settings –use this menu to configure the station display brightness and
screensaver settings.
Profiles –use this menu to select a profile.
Networking –use this menu to configure the station’s IP settings and to pair to
another station.
Administration –use this menu to reboot the station or to restore the system
defaults.
Diagnostics –use this menu to gain troubleshooting or diagnostic information.
Note: For a complete list of menu options, see 9 Menu maps.
5.3 Configuring the Audio settings
5.3.1 Audio settings for the headset
To configure the audio settings for the headset:
1) In Menu mode, select Audio Settings and then Headset.
Adjusting the level of sidetone on the headset
Sidetone allows you to hear your handset output audio through the handset earpiece.
1) In the third menu, select Sidetone Gain.
2) In the fourth menu, select one of the following:
0dB
- 6dB
- 12dB (default)
- 18dB
3) To enable (confirm) the selected setting, press the rotary control.
Limiting the audio level delivered to the headphones (or to disable headphone
limiting)
1) In the third menu, select Headphone Limit.
2) In the fourth menu, select one of the following:
Off

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HelixNet Industrial KB Station User Guide
+6dB
0dB (default)
- 6dB
3) To confirm the selected setting, press the rotary control.
Note: When Headphone Limit is set to anything but Off, a LIM indication will be
shown on the leftmost display.
Adjusting the headphone gain
1) In the third menu, select Headphone Gain.
2) In the fourth menu, select one of the following:
+12dB
+9dB
+6dB
+3dB
0dB (default)
- 6dB
3) To confirm the selected setting, press the rotary control.
Setting (or disabling) sidetone tracking on the headset
1) In the third menu, select Sidetone Control.
2) In the fourth menu, select one of the following:
Tracking - The sidetone volume will follow (track) the Main volume level.
Non-Tracking - The sidetone volume is set to maximum.
Disabled - Sidetone is disabled.
Note: The default is Tracking.
3) To confirm the selected setting, press the rotary control.
Selecting the type of microphone on the headset
1) In the third menu, select HS Mic Type.
Note: HS = Headset.
2) In the fourth menu, select either of the following types of microphone:
Electret (-15dB)

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HelixNet Industrial KB Station User Guide
Dynamic (0dB) (default)
Dynamic (-10 dB)
3) To confirm the selected setting, press the rotary control.
5.3.2 Audio settings for the microphone
To configure the audio settings for the microphone:
1) In Menu mode, select Audio Settings and then Microphone.
Selecting the Headroom
2) From the third menu, select Headroom.
3) From the fourth menu, select one of the following:
Normal (default)
High - Reduces the analog input gain and increases the digital gain
accordingly. That reduces digital clipping at the A/D converter but
increases the noise floor. This setting is intended for use in
environments with very high background noise.
4) To confirm the selected setting, press the rotary control.
Enabling or disabling the Contour Filter
The Contour filter is a Clear-Com algorithm enhancing speech intelligibility, especially when
whispering or talking at a low volume.
1) From the third menu, select Contour Filter
2) From the fourth menu, select one of the following:
Enabled
Disabled
Note: The default is Enabled.
3) To confirm the selected setting, press the rotary control.
5.3.3 Enabling or disabling the buzzer alert
You can configure the Industrial KB Station to sound a warning buzzer when there is incoming
audio.
To configure the buzzer:
1) In Menu mode, select Audio Settings and then Buzzer.
2) From the fourth menu, select one of the following: