Fanvil i18S User manual

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SIP Video Intercom i18S
USER
MANUAL
V1.0
Wall mounting Flush mounting
www.fanvil.com

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Document
VER Firmware VER Explanation Time
V1.0 2.1.1.3390 Initial issue 20180208
V1.1 2.1.1.3445 Change some description 20180514

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Safety Notices
1. Please use the specified power adapter. If you need to use the power adapter provided by
other manufacturers under special circumstances, please make sure that the voltage and
current provided is in accordance with the requirements of this product, meanwhile, please
use the safety certificated products, otherwise may cause fire or get an electric shock.
2. When using this product, please do not damage the power cord either by forcefully twist it,
stretch pull, banding or put it under heavy pressure or between items, otherwise it may cause
damage to the power cord, lead to fire or get an electric shock.
3. Before using, please confirm that the temperature and environment is humidity suitable for
the product to work. (Move the product from air conditioning room to natural temperature,
which may cause this product surface or internal components produce condense water
vapor, please open power use it after waiting for this product is natural drying).
4. Please do not let non-technical staff to remove or repair. Improper repair may cause electric
shock, fire, malfunction, etc. It will lead to injury accident or cause damage to your product.
5. Do not use fingers, pins, wire, other metal objects or foreign body into the vents and gaps. It
may cause current through the metal or foreign body, which may even cause electric shock
or injury accident. If any foreign body or objection falls into the product please stop using.
6. Please do not discard the packing bags or store in places where children could reach, if
children trap his head with it, may cause nose and mouth blocked, and even lead to
suffocation.
7. Please use this product with normal usage and operating, in bad posture for a long time to
use this product may affect your health.
8. Please read the above safety notices before installing or using this phone. They are crucial
for the safe and reliable operation of the device.

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Table of Content
A. Product introduction..........................................................................................................................................6
1. Appearance of the product.......................................................................................................................6
2. Description .................................................................................................................................................6
B. Start Using...........................................................................................................................................................7
1. Confirm the connection ............................................................................................................................7
1) Power port.............................................................................................................................................7
2) Power, Security functions Input, Security functions Output port...................................................7
3) Wiring instructions...............................................................................................................................7
2. Quick Setting..............................................................................................................................................8
C. Basic operation...................................................................................................................................................8
1. Answer a call..............................................................................................................................................8
2. Call...............................................................................................................................................................9
3. End Call.......................................................................................................................................................9
D. Page settings ......................................................................................................................................................9
1. Browser configuration ..............................................................................................................................9
2. Password Configuration...........................................................................................................................9
3. Configuration via WEB............................................................................................................................10
(1) System................................................................................................................................................10
a) Information ....................................................................................................................................10
b) Account..........................................................................................................................................11
c) Configurations ...............................................................................................................................12
d) Upgrade.........................................................................................................................................12
e) Auto Provision ...............................................................................................................................13
f) FDMS .............................................................................................................................................13
g)Tools...............................................................................................................................................16
(2) network...............................................................................................................................................17
a) Basic..............................................................................................................................................17
b) VPN...............................................................................................................................................19
(3) Line .....................................................................................................................................................20
a) SIP.................................................................................................................................................20
b) Basic Settings................................................................................................................................25
(4) Intercom settings ..............................................................................................................................26
a) Features........................................................................................................................................26
b) Audio .............................................................................................................................................27
c) Video..............................................................................................................................................29
d) MCAST..........................................................................................................................................32
e) Action URL....................................................................................................................................35

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f) Time/Date.......................................................................................................................................36
(5) Security settings ...............................................................................................................................37
(6) Function Key......................................................................................................................................39
E. Appendix............................................................................................................................................................41
1. Technical parameters..........................................................................................................................41
2. Basic functions.....................................................................................................................................42
3. Schematic diagram ..............................................................................................................................42
4. The broadcast terminal configuration notice....................................................................................43

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A.Product introduction
i18S Voice Access is a digital network door phone. Its core part adopts mature VoIP
solution (Broadcom chip), which can perform stably and reliably, it is hands-free, adopting
digital full-duplex mode. The voice is loud and clear. It has a series of advantages, such as
generous appearance, comfortable keypad and low power consumption, etc. i31S is easy
to install. It is solid and durable.
1. Appearance of the product
Single button Dual button
2. Description
Picture Description Function
DSS Key LED
Network error: Blink with 2s
Network running: Off
Registration failed: Blink with 6s
Registration succeeded: On

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B.Start Using
Before you start to use the equipment, please make the following installation:
1. Confirm the connection
Please confirm the power cord, network cable, electric lock control line connected and the
boot-up is normal. (Check the network state of light)


Power port

Power, Security functions Input, Security functions Output port
Power supply ways: 12v/DC or PoE.
CN7
1234567
+12V VSS NC COM NO S_IN S_OUT
12V 1A/DC Security functions Output
port Security functions Input port

Wiring instructions
zNO: Normally Open Contact.
zCOM: Common Contact.
zNC: Normally Close Contact.
WAN port
Input port
Input port
Emergency key
Infrared sensor
Switch
or
or
Vibration sensor
Door magnetic switch
Output port
Output port
Alarm light
Electric lock
or

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2. Quick Setting
The product provides completed functions and parameter settings. To understand all
meaning of parameters well, it is better for users to have knowledge of network and SIP
protocol. In order to let users, enjoy the high-quality voice service and low-cost advantage
immediately, here we list some basic but compulsory setting options in this section. Users
can use it without understanding such complicated knowledge of SIP protocols.
In prior to this step, please make sure your broadband Internet online can work normally
and complete the connection of the network hardware. The product default factory setting of
network mode is STATIC IP. Before the entering of Web setting, pls connec the PC to the
same LAN network with i18S or set the network segment of PC's Static IP address in the
same segment of i18S.
¾The default IP address is static IP address: 192.168.1.128. User can also use the
software"iDoorPhoneNetworkScanner.exe" to find the IP address of the device.
(download address http://download.fanvil.com/tool/iDoorPhoneNetworkScanner.exe)
¾Note: Waiting for 30s to run the device when it is power on.
¾Login to the WEB to configure the device
¾Configure the service account, user name, server registered address and other parameters
on the web page of SIP.
¾Set DSS key in the Webpage (Intercom -> function key).
¾Set function parameters in the Webpage (Safeguarding).
C.Basic operation
1. Answer a call
By default, the incoming call will be answered automatically without any ringing. User MAY
want to hear ring before answer the incoming call. This could be configured under EGS
setting -> Features -> Basic Settings ->Auto Answer timeout. This parameter is the ringing
time. Auto answered could be disabled under EGS setting -> Features -> Basic settings ->
Enable auto Answer.

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2. Call
Configure shortcut key as hot key then setup a number. The configured number will be
called when user press the shortcut key.
3. End Call
Enable the DSS key to hang up the call.
D.Page settings
1. Browser configuration
When the device and your computer are successfully connected to the network, enter
the IP address of the device on the browser as http://xxx.xxx.xxx.xxx/, Then you can see the
login interface of the web page management.
Input the user name and password. Then click the [logon] button to enter the settings
screen.
After configuring the equipment, remember to click SAVE under the Maintenance tab. If
this is not done, the equipment will lose the modifications when it has been rebooted.
2. Password Configuration
There are two levels of access: root level and general level. A user with root level
access can browse and set all configuration parameters. While a user with general level can
set all configuration parameters except server parameters for SIP
zDefault user with general level:
Username: guest
Password: guest

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zDefault user with root level:
Username: admin
Password: admin
3. Configuration via WEB
(1)System
a) Information
Information
Field Name Explanation
System
Information Display equipment model, hardware version, software version, uptime, Last uptime and MEMinfo.
Network Shows the configuration information for WAN port, including connection mode of
WAN port (Static, DHCP, PPPoE), MAC address, IP address of WAN port.
SIP Accounts Shows the phone numbers and registration status for the 2 SIP LINES.

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b) Account
On this page, user can add or remove users depending on their needs and can modify
existing user permission.
Account
Field Name Explanation
Change Web Authentication Password
You Can modify the login password to the account
Add New User
You can add new user
User Accounts
Show the existing user information

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c) Configurations
Configurations
Field Name Explanation
Export
Configurations Save the equipment configuration to a txt or xml file. Please Right click on the choice and then choose “Save Link As.”
Import
Configurations Browse to the config file, and press Update to load it to the equipment.
Reset to factory
defaults This will reset factory default settings and remove all configuration information.
d) Upgrade
Upgrade
Field Name Explanation
Software upgrade
Browse to the firmware, and press Update to load it to the equipment.

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e) Auto Provision
Auto Provision
Field Name Explanation
Common Settings
Current
Configuration
Version
Show the current config file’s version. If the version of configuration
downloaded is higher than this, the configuration will be upgraded. If the
endpoints confirm the configuration by the Digest method, the
configuration will not be upgraded unless it differs from the current
configuration
General
Configuration
Version
Show the common config file’s version. If the configuration downloaded
and this configuration is the same, the auto provision will stop. If the
endpoints confirm the configuration by the Digest method, the

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configuration will not be upgraded unless it differs from the current
configuration.
CPE Serial
Number Serial number of the equipment
Authentication
Name Username for configuration server. Used for FTP/HTTP/HTTPS. If this is blank the phone will use anonymous
Authentication
Password Password for configuration server. Used for FTP/HTTP/HTTPS.
Configuration File
Encryption Key Encryption key for the configuration file
General
Configuration File
Encryption Key Encryption key for common configuration file
Save Auto
Provision
Information
Save the auto provision username and password in the phone until the
server url changes
DHCP Option
Option Value The equipment supports configuration from Option 43, Option 66, or a
Custom DHCP option. It may also be disabled.
Custom Option
Value Custom option number. Must be from 128 to 254.
SIP Plug and Play (PnP)
Enable SIP PnP
If this is enabled, the equipment will send SIP SUBSCRIBE messages to a
multicast address when it boots up.Any SIP server understand that
message will reply with a SIP NOTIFY message containing the Auto
Provisioning Server URL where the phones can request their configuration.
Server Address PnP Server Address
Server Port PnP Server Port
Transportation
Protocol PnP Transfer protocol – UDP or TCP
Update Interval Interval time for querying PnP server. Default is 1 hour.
Static Provisioning Server
Server Address Set FTP/TFTP/HTTP server IP address for auto update. The address can
be an IP address or Domain name with subdirectory.
Configuration File
Name Specify configuration file name. The equipment will use its MAC ID as the config file name if this is blank.
Protocol Type Specify the Protocol type FTP, TFTP or HTTP.
Update Interval Specify the update interval time. Default is 1 hour.
Update Mode 1. Disable – no update
2. Update after reboot – update only after reboot.

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3. Update at time interval – update at periodic update interval
TR069
Enable TR069 Enable/Disable TR069 configuration
ACS Server Type Select Common or CTCACS Server Type.
ACS Server URL ACS Server URL.
ACS User User name for ACS.
ACS Password ACS Password.
TR069 Auto Login Enable/Disable TR069 Auto Login.
INFORM Sending
Period Time between transmissions of “Inform” is 3600 seconds.
f) FDMS
FDMS Settings
Enable FDMS Enable/Disable FDMS configuration
FDMS Interval The time to send sip Subscribe information to the FDMS server on a regular
basis. Unit is in second.
Doorphone Info Settings
Community Name The name of the community where the device is installed
Building Number The name of the building where the equipment is installed
Room Number The name of the room where the equipment is installed

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g) Tools
Syslog provide a client/server mechanism for the log messages which is recorded by the
system. The Syslog server receives the messages from clients and classifies them based on
priority and type. Then these messages will be written into a log by rules which the
administrator has configured.
There are 8 levels of debug information.
Level 0: emergency; System is unusable. This is the highest debug info level.
Level 1: alert;Action must be taken immediately.
Level 2: critical; System is probably working incorrectly.
Level 3: error; System may work incorrectly.
Level 4: warning; System may work correctly but needs attention.
Level 5: notice; It is the normal but significant condition.
Level 6: Informational; It is the normal daily messages.
Level 7: debug; Debug messages normally used by system designer. This level can only
be displayed via telnet.
Tools
Field Name Explanation
Syslog
Enable Enable or disable system log.

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Syslog
Server
Address System log server IP address.
Server Port System log server port.
APP Log
Level Set the level of APP log.
SIP Log Level Set the level of SIP log.
Network Packets Capture
Capture a packet stream from the equipment. This is normally used to troubleshoot problems.
Reboot Phone
Some configuration modifications require a reboot to become effective. Clicking the Reboot
button will lead to reboot immediately.
Note: Be sure to save the configuration before rebooting.
(2)network
a) Basic
Field Name Explanation
Network Status
IP The current IP address of the equipment

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Subnet mask The current Subnet Mask
Default
gateway The current Gateway IP address
MAC The MAC address of the equipment
MAC
Timestamp Get the MAC address of time.
Settings
Select the appropriate network mode. The equipment supports three network modes:
Static IP Network parameters must be entered manually and will not change. All
parameters are provided by the ISP.
DHCP Network parameters are provided automatically by a DHCP server.
PPPoE Account and Password must be input manually. These are provided by your
ISP.
If Static IP is chosen, the screen below will appear. Enter values provided by the ISP.
DNS Server
Configured by Select the Configured mode of the DNS Server.
Primary DNS
Server Enter the server address of the Primary DNS.
Secondary
DNS Server Enter the server address of the Secondary DNS.
Click the APPLY button after entering the new settings. The equipment will save the new settings
and apply them. If a new IP address was entered for the equipment, it must be used to login to
the phone after clicking the APPLY button.
Service Port Settings
Web Server
Type Specify Web Server Type – HTTP or HTTPS
HTTP Port
Port for web browser access. Default value is 80. Change this from the default
to enhance security. Setting this port to 0 will disable HTTP access.
Example: The IP address is 192.168.1.70 and the port value is 8090, The
accessing address is http://192.168.1.70:8090.
HTTPS Port Port for HTTPS access. An https authentication certification must be downloaded into the equipment before using https.
Default value is 443. Change this from the default to enhance security.
Note:
1) Any changes made on this page require a reboot to become active.
2) It is suggested that the make the values bigger than 1024 if users change the port to HTTPS.
Values less than 1024 are reserved.

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3) If the HTTP port is set to 0, HTTP service will be disabled.
b) VPN
The device supports remote connection via VPN. It supports both Layer 2 Tunneling Protocol
(L2TP) and Open VPN protocol. This allows users securely connect from public network to
local network remotely.

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Field Name Explanation
VPN IPAddress Shows the current VPN IP address.
VPN Mode
Enable VPN Enable/Disable VPN.
L2TP Select Layer 2 Tunneling Protocol
OpenVPN Select OpenVPN Protocol. (Only one protocol may be activated. After the selection is made, the configuration should be saved and the phone be
rebooted.)
Layer 2 Tunneling Protocol (L2TP)
L2TP Server
Address Set VPN L2TP Server IP address.
Authentication
Name Set User Name access to VPN L2TP Server.
Authentication
Password Set Password access to VPN L2TP Server.
Open VPN Files
Upload or delete Open VPN Certification Files
(3)Line
a) SIP
Configure a SIP server on this page.