Climax Hybrid-Panel Series User manual

Hybrid Security Alarm System
User Manual
Dec 16, 2020

Table of Contents
1. INTRODUCTION_________________________________________________________________________ 1
1.1 SYSTEM SPECIFICATIONS _____________________________________________________________ 2
2. PANEL INFORMATION ___________________________________________________________________ 4
2.1. IDENTIFYING THE PARTS ______________________________________________________________ 4
2.2. POWER SUPPLY____________________________________________________________________ 9
3. GETTING STARTED_____________________________________________________________________ 10
3.1. SELECTING MOUNTING LOCATION _____________________________________________________ 10
3.2. MOUNTING ______________________________________________________________________ 11
3.3. HARDWARE INSTALLATION ___________________________________________________________ 15
3.4. SOFTWARE INSTALLATION ___________________________________________________________ 25
4. CONNECTION TO PANEL WEBPAGE ______________________________________________________ 28
5. DEVICE MANAGEMENT_________________________________________________________________ 29
5.1. LEARNING _______________________________________________________________________ 29
5.2. ADD RF DEVICE __________________________________________________________________ 36
5.3. LEARN RULE _____________________________________________________________________ 37
5.4. WALK TEST______________________________________________________________________ 39
5.5. EXCLUSION ______________________________________________________________________ 40
5.6. SHUTTER CONTROL TOOL ___________________________________________________________ 41
5.7. PSS CONTROL ___________________________________________________________________ 42
5.8. UPIC CONTROL __________________________________________________________________ 43
5.9. SURVEILLANCE ___________________________________________________________________ 44
5.10. GROUP CONTROL ________________________________________________________________ 45
5.11. SOUND/SIREN SETTING ____________________________________________________________ 46
5.12. WIRED ZONES PROGRAMMING _______________________________________________________ 50
6. SYSTEM SETTINGS _____________________________________________________________________ 55
6.1. PANEL CONDITION _________________________________________________________________ 55
6.2. PANEL SETTINGS__________________________________________________________________ 58
6.3. PIN CODE_______________________________________________________________________ 62
7. NETWORK SETTINGS ___________________________________________________________________ 63
7.1. GSM___________________________________________________________________________ 63
7.2. NETWORK _______________________________________________________________________ 66
7.3. WIRELESS_______________________________________________________________________ 67
7.4. UPNP __________________________________________________________________________ 68

8. SYSTEM SETTINGS _____________________________________________________________________ 69
8.1. ADMINISTRATOR SETTING ___________________________________________________________ 69
8.2. HOME AUTOMATION________________________________________________________________ 70
8.3. SCENE _________________________________________________________________________ 75
8.4. REPORTING______________________________________________________________________ 77
8.5. CODE SETTINGS __________________________________________________________________ 80
8.6. SMTP SETTING___________________________________________________________________ 82
8.7. MEDIA UPLOAD ___________________________________________________________________ 83
8.8. POLLING ________________________________________________________________________ 84
8.9. XMPP__________________________________________________________________________ 85
8.10. DATE &TIME____________________________________________________________________ 86
8.11. DYNAMIC DNS __________________________________________________________________ 87
8.12. TEST IP________________________________________________________________________ 88
8.13 FIRMWARE UPGRADE ______________________________________________________________ 89
8.14. RF FIRMWARE UPGRADE ___________________________________________________________ 90
8.15. IO MCU FIRMWARE UPGRADE _______________________________________________________ 91
8.16. FACTORY RESET _________________________________________________________________ 92
8.17. BACKUP &RESTORE ______________________________________________________________ 93
8.18. SYSTEM LOG____________________________________________________________________ 94
9. EVENT & HISTORY _____________________________________________________________________ 95
9.1. CAPTURED EVENTS ________________________________________________________________ 95
9.2. REPORTED EVENTS ________________________________________________________________ 96
9.3. EVENT LOG ______________________________________________________________________ 97
9.4. DEVICE HISTORY __________________________________________________________________ 98
10. APPENDIX _____________________________________________________________________________ 99
10.1. FAULT EVENT DESCRIPTION _________________________________________________________ 99
10.2. CONTROL PANEL MODE AND RESPONSE TABLE _________________________________________ 100
10.3. CROSS ZONE VERIFICATION ________________________________________________________ 102
10.4. FIRE VERIFICATION ______________________________________________________________ 103
10.5. CONTACT-ID PROTOCOL &FORMAT __________________________________________________ 104
10.6. EVENT CODE___________________________________________________________________ 105

1
1. Introduction
The Hybrid Security Gateway is an IP-based multi-functional RF, Z-Wave, and/or ZigBee smart
home security gateway with LTE and Wi-Fi capability, plus 320 hardwired and wireless sensor
zone options, providing comprehensive solutions, including remote management, home security,
live visual monitoring, home automation, environmental emergency monitoring, and energy
management and being designed to bring all-round convenience, comfort and safety.
System Feature
Ethernet / Wi-Fi / Cellular connection: Wi-Fi connection provides backup to Ethernet to
extend system flexibility.
Multiple Communication Paths: The Hybrid Security Gateway has built-in RF, Z-Wave,
and/or ZigBee modules.
The Hybrid-Panel Series include the following models:
Name
Reporting Path
Modules
Hybrid-Panel-1-LA
IP/GPRS Reporting
IP Gateway supporting Sealed Lead-Acid
(SLA) rechargeable battery pack
Hybrid-Panel-1-NH
IP/GPRS Reporting
IP Gateway supporting NiMH
rechargeable battery pack
Hybrid-Panel-1B-NH-23/
45*
IP/GPRS Reporting
IP Gateway with built-in 2300mAh or
4500mah NiMH rechargeable battery
pack
Hybrid-Panel-3
IP/GPRS Reporting
IP Gateway supporting NiMH
rechargeable battery pack and hardwired
expansion board
Hybrid-Panel-3B-23/45-
12/24/36/48*
IP/GPRS Reporting
IP Gateway with built-in 2300mAh or
4500mah NiMH rechargeable battery
pack and can support 12, 24, 36, or 48
additional hardwired zone expansion
board
*23 = 2300mAh NiMH rechargeable battery pack; 45 = 4500mAh NiMH rechargeable battery pack

2
1.1 System Specifications
Functions
Number of areas
8
Number of on-board wired
zones
16 on-board zones, expandable to up to 641zones in total
Number of total wired and
wireless zones
40 per area, 320 in total
Zone expansion module
12, 24, 36, and 48 wired zone expansion module available
Number of wired keypads
(KP-35-COMBO)
4 (via RS-485 connection)
Number of users
40 per area, 320 in total
Wired input
NO/NC
Single end-of-line (SEOL)
Double end-of-line (DEOL)
EOL resistance configuration (in ohms): 1K, 2.2K, 3.74K,
4.7K, 5.6K, 6.8K, 8.2K, 10K
(32 pieces of 5.6K resistors are included in shipment)
Ethernet interface
RJ-45 connection
Electrical
External AC/DC adaptor
12VDC/2A
Power supply2
(1) 16 ~ 18VAC, 40VA, 50/60Hz
(2) 100-230VAC, 50/60Hz
(3) 12VDC/2A
Total current consumption of
hardwired zones, auxiliary
output, & KP-35-COMBO
12V/400mA(max.)
PGM output3
12V/400mA(max.)
Bell output
12V/400mA (max.)
Backup battery4options
(1) 12V/7A Sealed LeadAcid Battery (can be expanded up to
2 pieces)
1
When connecting to an additional Zone Expansion Module (For Hybrid-Panel-3/3B)
2
Only one of these three options can be adopted at one time.
3
PGM output + Bell output = 400mA max.
4
When purchasing the NiMH rechargeable battery pack from other supplier, only use the battery with
corresponding 5.5A/2A PTC resettable fuse included for safety.

3
(2) 12V/4A Sealed LeadAcid Battery (can be expanded up to
2 pieces)
(3) 7.2V 4500mAh NiMH rechargeable battery pack
PTC resettable fuse included; operation current: 5.5A
(4) 7.2V 2300mAh NiMH rechargeable battery pack
PTC resettable fuse included; operation current: 2A
Battery duration
(1) 12V/7A SLA: 36 hours
(2) 12V/4A SLA: 21 hours
(3) 4500mAh NiMH: 33 hours
(4) 2300mAh NiMH: 17 hours
Wireless
LTE Frequency
EU: B1 (2100 MHz) / B3 (1800 MHz) / B5 (850 MHz) / B7
(2600 MHz) / B8 (900 MHz) / B20 (800 MHz)
US: B2 (1900 MHz) / B4 (1700 MHz) / B12 (700 MHz)
3G Frequency
EU: B1 (2100 MHz) / B5 (850 MHz) / B8 (900 MHz)
US: B2 (1900 MHz) / B4 (1700 MHz) / B5 (850 MHz)
RF Frequency
F1 868 MHz/ F1 433 MHz
RF encryption
Private Encryption Method
RF protocol
Climax
ZigBee protocol
ZigBee Pro HA 1.2, 2.4GHz
Z-Wave protocol
Z-Wave 500 series module
868.40 MHz (EU) / 908.40 MHz (US)
Wi-Fi
802.11 b/g/n, 2.4GHz
DECT Module
Reserved
Physical Properties
Operating temperature
-10°C to 45°C (14°F to 113°F)
Operating humidity
85% relative humidity @23°C (non-condensing)
Dimensions
268 mm x 320 mm x 80 mm

4
2. Panel Information
2.1. Identifying the parts
Top Cover (front view)
Top View

5
Top Cover (internal view)

6
Back Cover (internal view)

7
1 Cover Fixing Screw
2 LED 1 - Area 1 (Green/Red)
Full Arm mode - Red lighting up
Home/1/2/3 mode - Red flashing
Learning mode - Green lighting up
Walk Test mode - Green flashing
3 LED 2 - Area 2 (Green/Red)
Full Arm mode - Red lighting up
Home/1/2/3 mode - Red flashing
Learning mode - Green lighting up
Walk Test mode - Green flashing
4 LED 3 - Status (Orange/Red)
System Fault - Orange lighting up
Alarm Trigger –Red flashing
Aarm in Memory –Red lighting up
5 Removable Protective Cover x 4 (at top and bottom of the back cover)
Removable cover to reveal or hide cable wiring hole.
6 Room for Backup Battery
(For Hybrid-Panel-3): room for installing NiMH rechargeable battery pack.
(For Hybrid-Panel-3B): with built-in 7.2V 2300mAh or 4500mAh NiMH rechargeable battery
pack depending on capacity purchased.
7 U-shaped Grommet x 4
To be used to replace the Removable Protective Cover to enhance wiring and cord
management flexibility. Ensure to save the Protective Cover removed for future use.
8 Tube Fuse (included in shipment for Hybrid-Panel-1-LA )
250Vac 2A fuse for circuit protection.
9 Velcro Tape x 4 (loop side)
To be applied on the battery pack for easy battery installation and connection.
10 In-line Tube Fuse Holder
11 Mounting Holes x 4
12 Wiring Clip x 4
13 LED Board Connector
14 EGND Terminal
Please refer to 3.3 Hardware Installation for detail.
15 J24 Jumper Switch
Please refer to 3.3 Hardware Installation for detail.
16 Keypad Terminal
Up to 4 hardwired KP-35-Combo can be connected in parallel. Please refer to 3.3
Hardware Installation for detail.
17 Bell Terminal
Connect to a wired bell box. Please refer to 3.3 Hardware Installation for detail.

8
18 PGM Port
To be used as a voltage output port or a dry contact relay output depending on J24 jumper
settings. Please refer to 3.3 Hardware Installation for detail.
19 SLA Backup Connection Battery Terminal (not hot swappable)
Connect to SLA battery pack, up to two battery packs can be connected.
20 Alternative Hole for Wiring Management x 2
21 Built-in Power Unit (Input: 16 ~ 18VAC 40VA, Output: 12VDC/2A)
Please refer to 3.3 Hardware Installation for detail.
Don’t use Built-in Power Unit and DC-Jack together.
Ensure to turn off all power supplies including AC power adaptor, Built-in Power
Unit, and SLA/NiMH Battery before connecting or removing cables or wires.
22 Wire Saddle
To be used for securing power cables.
23 NiMH Battery Connector
Connect to 7.2V 4500mAh or 2300mAh NiMH rechargeable battery pack.
24 Battery Switch
Switch to ―ON‖ for the battery to be charged when AC power is connected and serve as a
backup power source whenAC power is missing.
25 Built-in Power Unit Connector
26 DC Jack
Connect to 12VDC 2Apower supply. Don’t use Built-in Power Unit and DC-Jack together.
27 Zone Terminal & 12V Auxiliary Voltage Output Terminal & GND Terminal
Zone 1-16 Hardwired Input Zones, supporting up to 400mA for all hardwired zones,
auxiliary output and KP-35-COMBO. Please refer to 3.3 Hardware Installation for detail.
28 4G-LTE External Antenna Terminal
29 Learn Button
To be used for local learning or local reset.
30 Tamper Switch
To protect the Control Panel against disallowed case opening or removal.
31 USB Port (optional)
When connecting a USB dongle into the port, it is suggested to use a USB extension cable.
There is no USB Port for the panel if it is built in 4G and Wi-Fi.
32 Micro-SIM Card Socket (not hot swappable)
33 Ethernet Port
34 Room for Backup Battery
(For Hybrid-Panel-1-LA): room for installing 12V 7A or 12V 4ASLAbattery pack to serve as
a backup power source. Note: ensure to replace the battery pack within 5 years from the
date of manufacture, please refer to NFPA-72, 2002 Edition for detail.
(For Hybrid-Panel-1-NH): room for installing NiMH rechargeable battery pack to serve as a
backup power source.
(For Hybrid-Panel-1B-NH): with built-in 7.2V 2300mAh or 4500mAh NiMH rechargeable

9
battery pack depending on capacity purchased to serve as a backup power source.
35 Room for Zone Expansion Module (12, 24, 36, or 48 zone, not hot swappable)
(For Hybrid-Panel-3/3B): with built-in module adding up to 48 hardwired zones
36 Connector for Expansion Board
2.2. Power Supply
AC Power Adapter
Plug the AC power adapter into the Control Panel’s DC jack and connect to the mains
power. Make sure that you use an adapter with the appropriate AC voltage rating to prevent
component damage. An AC-DC 12V/2A switching power adapter is generally used to
power the standard version of the Control Panel.
Built-in Power Unit
Alternatively, you can use the built-in power unit to connect to the mains power. AC module
built-in power unit or Open Frame built-in power unit is installed. Please refer to Using the
built-in Power Unit in 3.3 Hardware Installation for more details.
Please note:
Don’t use the adaptor and the Built-in Power Unit at the same time.
Ensure to turn off all power supplies including AC power adaptor, Built-in Power
Unit, and SLA/NiMH Battery before connecting or removing cables or wires.
Rechargeable Battery
In addition to the adapter, a rechargeable battery can be installed inside the Control Panel
to serve as a backup in case of a power failure.
Battery options include 12V SLAbattery pack or 7.2V NiMH battery pack.
During normal operation, the AC power adapter is used to supply power to the Control
Panel and at the same time recharge the battery.
If the battery switch is set as OFF, the battery will not be charged when AC power is
connected and nor will it serve as a backup power source when AC power is missing. You
need to switch the battery to ON for it to be charged when AC power is connected and
serve as a backup power source when AC power is missing.

10
3. Getting Started
Read this section of the manual to learn how to set up your Control Panel.
3.1. Selecting Mounting Location
The Control Panel is designed to be wall mounted and protected against unauthorized case
opening or removal from its mounting surface, follow guidelines below when planning installation
location:
The Control Panel requires the mains power and Ethernet connection.
If a Cellular Module is used, ensure that there is good cellular coverage (Advisable to have
a level of at least 4 out of 5).
The Control Panel needs to have access to the routing of cables for the system to connect
with wired devices.
A central location between all the devices is often the best place, making wiring to
expanders or devices easier, and preferably a place that is hidden from outside view.
Avoid mounting the Control Panel in a damp location, close to a heat source, or near large
metal objects, which may affect wireless radio strength.
The Control Panel should be protected by sensors so that no intruder can reach the Control
Panel without first activating a sensor.
When using ZigBee/Z-Wave routers to improve ZigBee/Z-Wave network coverage,
remember to use only ZigBee/Z-Wave Router with backup batteries for security sensors. If
you use a Router without backup battery for security sensors, the Router will be powered
down in case of AC failure, and your security sensors will lose connection with the
ZigBee/Z-Wave network.

11
3.2. Mounting
Before installation or any maintenance work, make sure the power supply has
been disconnected, and the battery switch has been slid to OFF position.
Step 1. Use a flat-head screwdriver to loosen the cover fixing screw to open the top cover.
Step 2. Use the 4 mounting holes as a template to mark and drill holes appropriately.
Step 3. Use the provided wall plugs for plaster/brick installation. Make sure the wall plugs are
flush with the wall.
Step 4. Screw the Control Panel onto the wall. Make sure the Tamper Switch is fully
depressed against the wall.
Step 5. Take out Velcro tape(s) from the package. Please note: The number of Velcro tape(s)
required may vary depending on your battery type and capacity.

12
Step 6. Peel the release film of the tape. Apply it to your battery pack and press firmly for 30
seconds to ensure good contact. Please avoid applying the tape on uneven surface or
re-apply it.
<NOTE>
The images below illustrate where users should apply the Velcro tape(s) for different
battery type and capacity.
For Hybrid-Panel-1-LA: apply the Velcro tapes to the back of the battery pack for
long-term attachment
For Hybrid-Panel-1-NH & Hybrid-Panel-1B-NH: ensure the battery connector plug is on
the top LEFT-HAND side of the battery pack when the Velcro tape(s) is applied for
battery connection flexibility.
For Hybrid-Panel-3 & Hybrid-Panel-3B: ensure the battery connector plug is on the
bottom RIGHT-HAND side of the battery pack when the Velcro tape(s) is applied for
battery connection flexibility.
Hybrid-Panel-3 & Hybrid-Panel-3B can support an additional expansion board. To
install the expansion board, insert the cable attached to the expansion board into the
connector as the picture below.

13
Step 7. Complete wiring following the instructions in later section 3.3. Hardware Installation.
Step 8. Arrange all wires along the wire clips and then route the wires to the two cable holes
on top. Use cable ties (not included ) to thread through the wire clips and secure the
wires. Use the U-shaped grommets around the cable holes to manage wires.

14
Step 9. Close the cover and tighten the cover fixing screw.

15
3.3. Hardware Installation
CAUTION: Before servicing, make sure the AC power has been disconnected, and
the battery switch has been slid to OFF position.
Step 1. For configuration and operation of the Control Panel via Ethernet, connect an
Ethernet cable to RJ-45 port.
Step 2. (Optional) Insert a Micro-SIM card with the gold (metal) side facing down, as
example shown below. Before inserting the SIM card, please make sure the pin
code is deactivated and SMS messages are removed first.
<NOTE>
Please make sure to insert a SIM card with data plan.
If the SIM Card is changed or removed, please power off the panel then power on again.
If the SIM Care is changed or removed while the Control Panel is still on, please reset
GSM on the local webpage after the SIM card is re-inserted. To reset GSM, please refer
to 7.1. GSM.
Step 3. Complete wiring for Zone 1-16 terminals, GND terminals, AUX power terminals, PGM
terminals, Bell terminals, Keypad terminals, and/or Zone Expansion Module terminals.
(Please see the following sections for details.)
Step 4. Connect the battery pack to the PCB board.
Step 5. Connect to the mains power using the 12V 2A adapter or the built-in power unit. DO
NOT use both power supplies at the same time.
Step 6. (Optional, for NiMH battery) Attach NiMH rechargeable battery pack to the battery
connector.
Step 7. (Optional, for SLAbattery) Take out the in-line tube fuse holder from the package.
Place the tube fuse inside the holder and screw it.
Step 8. (Optional, for SLA battery) Attach black cable drawn from SLA battery terminal to black
battery connector. Attach white cable drawn from SLA battery terminal to red battery
connector.
Step 9. Slide the battery switch to ON position.

16
Zone Wiring (Zone 1 -16)
The 16 zones can be wired to supervise NC (normally close) or NO (normally open)
devices. Connect hardwired devices into any Zone terminal.
Wire gauge: Minimum 20 AWG, maximum 18 AWG. Do not use shielded wire.
The hardwired zones support Single-End-of-Line (SEOL) or Double-End-of-Line (DEOL)
loop configuration, with a value from 1K, 2.2K, 3.74K, 4.7K, 5.6K, 6.8K, 8.2K, 10K ohms.
Please install the resistor(s) at the end of each zone loop far away from the Control Panel.
The Panel will detect if the circuit is secure, open, or short.
For an NC loop, please have an EOL resistor in series with the loop.
For an NO loop, please have an EOL resister in parallel (across) the loop. Please refer to
the following diagrams for wiring examples.
There is no EOL resistor in loop 1 and loop 2.
NO/NC Wiring
1.
2.
Single-End-of-Line Resistor Wiring
3.
4.

17
5.
6.
Double-End-of-Line Resistor Wiring
7.
8.
AUX Power Wiring
The Control Panel can provide a maximum of 12V 400mA current for hardwired zones,
auxiliary output and KP-35-COMBO.
Min/Max operating voltages for devices/detectors is 11.4VDC -13VDC.
Please note that the total current should not exceed 400mA, otherwise, an additional
power supply is required.