Cochlear Nucleus Kanso 2 User manual

Kanso®2SoundProcessor
User Guide
CP1150

II KANSO 2 SOUND PROCESSOR USER GUIDE
About this guide
This guide is intended for cochlear implant recipients and
their carers who use the Cochlear™Kanso®2 Sound
Processor (model number: CP1150).
The processor works with your implant to transfer sound
to your ear. The Kanso 2 contains a processing unit,
microphones, coil, magnet and internal battery.
You can control your processor by using the Nucleus®
Smart App (‘app’) or a Cochlear CR310 Remote Control
(‘remote’). For more information on using the app or
remote please refer to their user guides.
NOTES
•See the Cautions and Warnings sections for safety advice
relating to the use of the Kanso 2 Sound Processor, accessories
and components.
• Please also refer to your Important Information document for
essential advice that applies to Cochlear implant systems.
Symbols used in this guide
NOTE
Important information or advice.
TIP
Time-saving hint.
CAUTION (no harm)
Special care to be taken to ensure safety and effectiveness.
Could cause damage to equipment.
WARNING (harmful)
Potential safety hazards and serious adverse reactions.
Could cause harm to person.

KANSO 2 SOUND PROCESSOR USER GUIDE 1
ABOUT
1 Microphone ports
2 Indicator light
3 Cochlear logo
4 Cover
Kanso®2 Sound Processor
Back
Front
1
2
4
3
1 Magnet
2 Socket cover
1
2

2 KANSO 2 SOUND PROCESSOR USER GUIDE
Contents
Power
Charge your processor . . . . . . . . . . . . . . . . . . . . 5
Use
Pair with remote devices . . . . . . . . . . . . . . . . . . . 6
Nucleus Smart App . . . . . . . . . . . . . . . . . . . . . . 7
Control options . . . . . . . . . . . . . . . . . . . . . . . . 7
Tapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turn on and off . . . . . . . . . . . . . . . . . . . . . . . . 9
Change program . . . . . . . . . . . . . . . . . . . . . . . 12
Change volume and sensitivity . . . . . . . . . . . . . . . 13
Stream audio . . . . . . . . . . . . . . . . . . . . . . . . 14
Wear
Wear your processor . . . . . . . . . . . . . . . . . . . . 16
Attach a SoftWear pad . . . . . . . . . . . . . . . . . . . 20
Use the Socket Cover . . . . . . . . . . . . . . . . . . . . 22
Attach a Safety Line . . . . . . . . . . . . . . . . . . . . . 23
Wear the headband . . . . . . . . . . . . . . . . . . . . . 29
Change the magnet . . . . . . . . . . . . . . . . . . . . . 34
Sport and exercise . . . . . . . . . . . . . . . . . . . . . . 36
Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Care
Regular care . . . . . . . . . . . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Change the microphone cover . . . . . . . . . . . . . . . 42
Water, sand and dirt . . . . . . . . . . . . . . . . . . . . 44

KANSO 2 SOUND PROCESSOR USER GUIDE 3
Lights and Beeps
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Troubleshoot . . . . . . . . . . . . 52
Cautions . . . . . . . . . . . . . . . . 58
Warnings
For parents and carers. . . . . . . . . . . . . . . . . . . . 60
Processors and parts . . . . . . . . . . . . . . . . . . . . 61
Medical treatments . . . . . . . . . . . . . . . . . . . . . 64
Specifications . . . . . . . . . . . . . . 68
Other information . . . . . . . . .72

4 KANSO 2 SOUND PROCESSOR USER GUIDE
Notes

KANSO 2 SOUND PROCESSOR USER GUIDE 5
POWER
Charge your processor
Your processor has an internal battery that needs regular
charging.
Please charge your sound processor as soon as you
receive it.
To recharge your processor’s internal battery you can:
• place it in the Home Charger or
• attach it to the Portable Charger.
Refer to the Chargers User Guide for details.
WARNING
To charge your processor:
• Use Cochlear equipment only.
• Do not use non-Cochlear equipment.

6 KANSO 2 SOUND PROCESSOR USER GUIDE
Pair with remote devices
Before using your processor with a compatible Apple®or
Android™device, or the Cochlear Remote Control, you
need to pair your processor with the remote device.
Please refer to the app or remote user guides for details.
WARNING
Consider security when connecting your sound processor to
devices such as smartphones or tablets. Only connect to
devices that are protected, e.g. password or PIN access control.
Do not connect to devices that have had their operating
system altered.
Made for iPhone
Your Kanso 2 Sound Processor is a Made for iPhone®/
iPod®/ iPad®hearing device. This allows you to use the
control and audio streaming functions of compatible Apple
devices.
If you wear a sound processor on one ear and a compatible
hearing aid on the other, you can control them both and
stream audio to both using a compatible Apple device.
Your clinician can check compatibility and set this up for
you.
Android
Your Kanso 2 Sound Processor is compatible with the
ASHA (Audio Streaming for Hearing Aid) protocol. This
allows you to use the audio streaming functions of
compatible Android devices.

KANSO 2 SOUND PROCESSOR USER GUIDE 7
USE
Nucleus Smart App
With a compatible Apple or Android device, you can use
the Nucleus Smart App to control and monitor your sound
processor. Please refer to your app user guide for details.
Control options
The table below compares the three ways you can control
your sound processor.
NOTE
Some functions are only available if enabled by your clinician.
FUNCTION TAP
PROCESSOR
REMOTE
CONTROL
NUCLEUS
SMART APP
Turn ON/OFF X
Program X X
Volume X X
Sensitivity X X
Audio Source X X
Master Volume
Limit
X
Bass / Treble X
ForwardFocus X

8 KANSO 2 SOUND PROCESSOR USER GUIDE
Tapping
You can tap on your processor to turn the processor on
and off.
How to tap
• Tap on the Cochlear logo.
• Use quick, firm taps – don’t press.
TIP
You can tap your processor while it is on or off your implant.
CONTROL NUMBER OF TAPS
Turn ON Double-tap – 2 taps
Turn OFF Triple-tap – 3 taps