Cochlear Nucleus Kanso 2 User manual

Kanso®2SoundProcessor
User Guide
CP1150

II KANSO 2 SOUND PROCESSOR USER GUIDE
About this guide
This guide is intended for cochlear implant recipients and
their carers who use the Cochlear™Kanso®2 Sound
Processor (model number: CP1150).
The processor works with your implant to transfer sound
to your ear. The Kanso 2 contains a processing unit,
microphones, coil, magnet and internal battery.
You can control your processor by using the Nucleus®
Smart App (‘app’) or a Cochlear CR310 Remote Control
(‘remote’). For more information on using the app or
remote please refer to their user guides.
NOTES
•See the Cautions and Warnings sections for safety advice
relating to the use of the Kanso 2 Sound Processor, accessories
and components.
• Please also refer to your Important Information document for
essential advice that applies to Cochlear implant systems.
Symbols used in this guide
NOTE
Important information or advice.
TIP
Time-saving hint.
CAUTION (no harm)
Special care to be taken to ensure safety and effectiveness.
Could cause damage to equipment.
WARNING (harmful)
Potential safety hazards and serious adverse reactions.
Could cause harm to person.

KANSO 2 SOUND PROCESSOR USER GUIDE 1
ABOUT
1 Microphone ports
2 Indicator light
3 Cochlear logo
4 Cover
Kanso®2 Sound Processor
Back
Front
1
2
4
3
1 Magnet
2 Socket cover
1
2

2 KANSO 2 SOUND PROCESSOR USER GUIDE
Contents
Power
Charge your processor . . . . . . . . . . . . . . . . . . . . 5
Use
Pair with remote devices . . . . . . . . . . . . . . . . . . . 6
Nucleus Smart App . . . . . . . . . . . . . . . . . . . . . . 7
Control options . . . . . . . . . . . . . . . . . . . . . . . . 7
Tapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turn on and off . . . . . . . . . . . . . . . . . . . . . . . . 9
Change program . . . . . . . . . . . . . . . . . . . . . . . 12
Change volume and sensitivity . . . . . . . . . . . . . . . 13
Stream audio . . . . . . . . . . . . . . . . . . . . . . . . 14
Wear
Wear your processor . . . . . . . . . . . . . . . . . . . . 16
Attach a SoftWear pad . . . . . . . . . . . . . . . . . . . 20
Use the Socket Cover . . . . . . . . . . . . . . . . . . . . 22
Attach a Safety Line . . . . . . . . . . . . . . . . . . . . . 23
Wear the headband . . . . . . . . . . . . . . . . . . . . . 29
Change the magnet . . . . . . . . . . . . . . . . . . . . . 34
Sport and exercise . . . . . . . . . . . . . . . . . . . . . . 36
Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Care
Regular care . . . . . . . . . . . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Change the microphone cover . . . . . . . . . . . . . . . 42
Water, sand and dirt . . . . . . . . . . . . . . . . . . . . 44

KANSO 2 SOUND PROCESSOR USER GUIDE 3
Lights and Beeps
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Beeps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Troubleshoot . . . . . . . . . . . . 52
Cautions . . . . . . . . . . . . . . . . 58
Warnings
For parents and carers. . . . . . . . . . . . . . . . . . . . 60
Processors and parts . . . . . . . . . . . . . . . . . . . . 61
Medical treatments . . . . . . . . . . . . . . . . . . . . . 64
Specifications . . . . . . . . . . . . . . 68
Other information . . . . . . . . .72

4 KANSO 2 SOUND PROCESSOR USER GUIDE
Notes

KANSO 2 SOUND PROCESSOR USER GUIDE 5
POWER
Charge your processor
Your processor has an internal battery that needs regular
charging.
Please charge your sound processor as soon as you
receive it.
To recharge your processor’s internal battery you can:
• place it in the Home Charger or
• attach it to the Portable Charger.
Refer to the Chargers User Guide for details.
WARNING
To charge your processor:
• Use Cochlear equipment only.
• Do not use non-Cochlear equipment.

6 KANSO 2 SOUND PROCESSOR USER GUIDE
Pair with remote devices
Before using your processor with a compatible Apple®or
Android™device, or the Cochlear Remote Control, you
need to pair your processor with the remote device.
Please refer to the app or remote user guides for details.
WARNING
Consider security when connecting your sound processor to
devices such as smartphones or tablets. Only connect to
devices that are protected, e.g. password or PIN access control.
Do not connect to devices that have had their operating
system altered.
Made for iPhone
Your Kanso 2 Sound Processor is a Made for iPhone®/
iPod®/ iPad®hearing device. This allows you to use the
control and audio streaming functions of compatible Apple
devices.
If you wear a sound processor on one ear and a compatible
hearing aid on the other, you can control them both and
stream audio to both using a compatible Apple device.
Your clinician can check compatibility and set this up for
you.
Android
Your Kanso 2 Sound Processor is compatible with the
ASHA (Audio Streaming for Hearing Aid) protocol. This
allows you to use the audio streaming functions of
compatible Android devices.

KANSO 2 SOUND PROCESSOR USER GUIDE 7
USE
Nucleus Smart App
With a compatible Apple or Android device, you can use
the Nucleus Smart App to control and monitor your sound
processor. Please refer to your app user guide for details.
Control options
The table below compares the three ways you can control
your sound processor.
NOTE
Some functions are only available if enabled by your clinician.
FUNCTION TAP
PROCESSOR
REMOTE
CONTROL
NUCLEUS
SMART APP
Turn ON/OFF X
Program X X
Volume X X
Sensitivity X X
Audio Source X X
Master Volume
Limit
X
Bass / Treble X
ForwardFocus X

8 KANSO 2 SOUND PROCESSOR USER GUIDE
Tapping
You can tap on your processor to turn the processor on
and off.
How to tap
• Tap on the Cochlear logo.
• Use quick, firm taps – don’t press.
TIP
You can tap your processor while it is on or off your implant.
CONTROL NUMBER OF TAPS
Turn ON Double-tap – 2 taps
Turn OFF Triple-tap – 3 taps

KANSO 2 SOUND PROCESSOR USER GUIDE 9
USE
‘Turn off’ – next page ...
Turn on and off
Turn on
To turn your processor on:
• Auto-on –place processor on your head
(if enabled by your clinician)
or
• Double-tap (2 taps – quick and firm).
As the processor turns on, the light flashes green.

10 KANSO 2 SOUND PROCESSOR USER GUIDE
Turn off
To turn your processor off:
• Auto-off – remove it from your head and wait
two minutes (if enabled by your clinician)
or
• Triple-tap (3 taps – quick and firm).
As the processor turns off, the light changes to
steady orange.

KANSO 2 SOUND PROCESSOR USER GUIDE 11
USE
INDICATOR LIGHTS WHAT IT MEANS
Green flashes
Turning on processor.
The number of flashes indicates the
number of the current program.
...
Quick green flashes
Processor flashes while receiving
sound from microphones
(Child mode only).
...
Orange flashes
Processor is off the implant.
Long flash of orange
Processor is turning off.

12 KANSO 2 SOUND PROCESSOR USER GUIDE
Change program
You can select different programs to change how your
processor deals with sound, for example in noisy or quiet
places.
To switch between programs, use your app or remote.
Please refer to your app or remote user guide for details.
NOTE
You need to pair your sound processor with your app or remote
first. Refer to their user guides for details.
As the program changes, the light flashes green.
INDICATOR LIGHT WHAT IT MEANS
Green flashes
Changing the program.
The number of flashes indicates the
number of the selected program.
NOTES
• Your clinician will set up 1, 2, 3 or 4 programs.
• If your clinician has enabled SCAN, your sound processor can
automatically select the best program for you.

KANSO 2 SOUND PROCESSOR USER GUIDE 13
USE
Change volume and sensitivity
If set up by your clinician, you can control volume or
sensitivity levels (if available) using your app or remote.
Please refer to your app or remote user guide for details.
NOTE
You need to pair your sound processor with your app or remote
first. Refer to their user guides for details.

14 KANSO 2 SOUND PROCESSOR USER GUIDE
Stream audio
Your processor can stream sound from external audio
sources.
Wireless accessories
Cochlear True Wireless™Accessories can wirelessly stream
sound to your processor:
• The Mini Microphone or TV Streamer are controlled
from your processor
• You use the Phone Clip controls for phone calls.
The Mini Microphone 2+ has extra connectivity options
including a built-in Telecoil to provide audio from an
induction loop system.
NOTES
• You first need to pair your wireless accessories with your sound
processor. Please refer to accessory user guides for details.
• Use your app or remote to select the Mini Microphone and TV
Streamer. Please refer to the app and remote user guides for
details.

KANSO 2 SOUND PROCESSOR USER GUIDE 15
To switch between audio sources, use your app or remote.
Please refer to your app or remote user guide for details.
NOTE
You need to pair your sound processor with your app or remote
first. Refer to their user guides for details.
As the audio source changes, the light flashes blue.
USE

16 KANSO 2 SOUND PROCESSOR USER GUIDE
Wear your processor
Place the processor on your implant with the:
• Cochlear logo, light and microphone ports facing up
• straight edge facing down.
CAUTION
Make sure you position your processor correctly to get the best
performance, and so it does not fall off the implant.

KANSO 2 SOUND PROCESSOR USER GUIDE 17
WEAR
INDICATOR LIGHTS WHAT IT MEANS
Flash of orange every second
Processor is off your head
(or connected to the wrong implant).
People with two implants
Ask your clinician to give you coloured stickers (red for
right, blue for left) to make identifying left and right
processors easier.
CAUTION
If you have two implants, you must use the correct processor for
each implant.

18 KANSO 2 SOUND PROCESSOR USER GUIDE
People with CI600 Series implants
If you have a CI600 Series implant, avoid sliding your
processor sideways onto your implant. This could cause
the processor magnet to misalign with your implant.
Always place the processor down onto your implant.
To place the processor on your head:
1. Hold the processor slightly above the implant location on
your head.
2. Rotate the processor slightly in both directions (clockwise
and anti-clockwise).
3. When you feel a strong pull, place the processor on
the implant.
4. Rotate the processor so that the microphones are
facing up.