Comfort Glow GLD2470R User manual

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VENT-FREE
GAS LOG SET
MODEL # GLD2470R
GLD3071R
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR
EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
WARNING: This appliance
is equipped for (Natural and
Propane) gas. Field conversion
is not permitted other than
between natural or propane
gases.
- Do not store or use gasoline or other ammable vapors and Iiquids in vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or the gas supplier.
This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is installed. Provisions for
adequate combustion and ventilation air must be provided. Refer to Air For Combustion and Ventilation sec-
tion on page 8 of this manual.
This appliance may be installed in an aftermarket, permanently located manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with propane or natural gas. This appliance is equipped
with a simple means to switch between propane and natural gas. Field conversion by any other means including
the use of a kit is not permitted.
Dual Fuel
80-10-435 - PEH2023-05-08
Questions, problems, missing parts? Before returning to your retailer, call our
Technical Service Department at 1-814-643-1775.
CAUTION - FOR YOUR SAFETY ANSI Z21.11.2-2013
NG LP
C US
C US
WARNING: Do not attempt to access or change the setting of the fuel selection means. Access
to and adjustment of the fuel selection means must only be a performed by a qualied service person
when connecting this appliance to a specied fuel supply at the time of installation. Change of the selector
setting to other than the fuel type specied at the time of installation could damage this appliance and render
it inoperable. The installer shall replace the access cover before completing the installation and operating this
appliance.
WARNING: When the appliance is installed directly on carpeting, tile or other combustible material,
other than wood ooring, the appliance shall be installed on a metal or wood panel extending the full
width and depth of the appliance.
®
Patent Pending Dual
Fuel System

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WARNING: Read the Installation & Operating Instructions before using this appliance.
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in possible injury to persons or a re
hazard and will void the warranty.
TABLE OF CONTENTS
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• for propane/LP units, propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier.
Specications ................................................................................................................................... 2
Important Safety Information ............................................................................................................3
Product Identication........................................................................................................................ 5
Product Features.............................................................................................................................. 6
Preparing for Installation................................................................................................................... 7
Installation ...................................................................................................................................... 10
Unpacking....................................................................................................................................... 15
Log Assembly ................................................................................................................................. 21
Operation........................................................................................................................................ 23
Remote Control Operation.............................................................................................................. 25
Care and Maintenance ................................................................................................................... 32
Troubleshooting.............................................................................................................................. 34
Replacement Parts......................................................................................................................... 37
Accessories .................................................................................................................................... 37
Warranty ......................................................................................................................................... 38
ITEM GLD2470RGLD3071R
Input Rating 33,000 BTU/Hr 33,000 BTU/Hr 33,000 BTU/Hr 33,000 BTU/Hr
Gas Type Natural LP/Propane Natural LP/Propane
Ignition Electronic Push
Button
Electronic Push
Button
Electronic Push
Button
Electronic Push
Button
Manifold Pressure 5 in. W.C. 10 in. W.C. 5 in. W.C. 10 in. W.C.
Inlet Gas Pressure *For purposes of input adjustment
Maximum 14 in. W.C. 14 in. W.C. 14 in. W.C. 14 in. W.C.
Minimum* 6 in. W.C. 11 in. W.C. 6 in. W.C. 11 in. W.C.

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IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate,
or service this heater. Improper use of this heater can cause serious injury or death from burns, re,
explosion, electrical shock, and carbon monoxide poisoning.
IMPORTANT SAFETY INFORMATION
Only a qualied installer, service agent, or local gas supplier may install and service this product.
WARNING: Do not store or use gasoline or other ammable vapors or liquids in the vicinity
of this or any other appliance.
WARNING: This appliance can be used with propane or natural gas. It is shipped from
the factory adjusted for use with propane.
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u
with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly.
Get fresh air immediately! Have heater serviced. Some people are more a󰀨ected by carbon monoxide
than others. These include pregnant women, people with heart or lung disease, people who are
anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the
gas can fade. Gas may be present even though no odor exists. Make certain you read and under-
stand all warnings. Keep this manual for reference. It is your guide to operating this heater safely.
WARNING:
- Due to high temperatures, locate this appliance out of tra󰀩c and away from furniture
and draperies.
- Heater becomes very hot when operating. Keep children and adults away from hot sur-
faces to avoid burns or clothing ignition. Heater will remain hot for a time after shuto󰀨.
Allow surfaces to cool before touching.
- Carefully supervise young children when they are in the room with the heater.
- Do not place clothing or other ammable material on or near the appliance. Never place
any objects in the heater.
- Installation and repair should be done by a qualied service person. The appliance
should be inspected before use and at least annually by a professional service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. It is imperative that control compartments, burners and circulating air pas-
sageways of the appliance be kept clean.
- Any change to this heater or its controls can be dangerous.
- Do not use any accessories not approved for use with this heater.
- Keep the appliance are clear and free from combustible materials, gasoline, and other
ammable vapors and liquids.
- This appliance is intended for supplemental heating.
WARNING
This product and the fuels used to operate this product (liquid propane or natural gas), and the
products of combustion of such fuels, can expose you to chemicals including benzene, which
is known to the State of California to cause cancer and reproductive harm.
For more information go to www.p65Warnings.ca.gov

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SAFETY INFORMATION
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is
not convertible for use with other gases.
2.
Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors.
3. If you smell gas
• shut o󰀨 gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier, call the re department
4. This heater shall not be installed in a bedroom or bathroom.
5. Do not use this heater as a wood-burning heater. Use only the logs provided with the heater.
6. Do not add extra logs or ornaments such as pine cones, vermiculite or rock wool. Using these
added items can cause sooting. Do not add lava rock inside the heater; only around the outside of
the heater.
7. This heater is designed to be smokeless. If logs ever appear to smoke, turn o󰀨 heater and call a
qualied service person. Note: During initial operation, slight smoking could occur due to log curing
and heater burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 32-33.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater o󰀨. If heated,
the vapors from these products may create a white powder residue within burner box or on adjacent
walls or furniture.
10. This heater needs fresh air ventilation to run properly. This heater has an Oxygen Depletion
Sensing (ODS) safety shuto󰀨 system. The ODS shuts down the heater if not enough fresh air is
available. See Air for Combustion and Ventilation, page 9. If heater keeps shutting o󰀨, see
Troubleshooting, page 34.
11. Do not run heater
• where ammable liquids or vapors are used or stored.
• under dusty conditions.
12. Do not use this heater to cook food or burn paper or other objects.
13. Never place any objects in the heater or on logs.
14. Do not use heater if any part has been under water. Immediately call a qualied service technician to
inspect the room heater and to replace any part of the control system and any gas control which has
been under water.
15. Only a qualied service person should service and repair heater.
16. Operating heater above elevations of 4,500 feet could cause pilot outage.
17.
Do not operate heater if log is broken. Do not operate heater if log is chipped (dime-sized or larger).
18. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity.
19. Provide adequate clearances around air openings.
20. A replace screen must be in place when the heater is operating.
QUALIFIED INSTALLING AGENCY
Only a qualied agency should install and
replace gas piping, gas utilization equip-
ment or accessories, and repair and equip-
ment servicing. The term "qualied agency"
means any individual, rm, corporation, or
company that either in person or through a
representative is engaged in and is respon-
sible for:
a) Installing, testing, or replacing gas piping or
b)Connecting, installing, testing, repairing, or
servicing equipment; that is experienced in
such work; that is familiar with all precautions
required; and that has complied with all the re-
quirements of the authority having jurisdiction.