3
Problem Possible Cause Solution
The fixture will not light. The power is off. Ensure the power supply is on.
The circuit breaker is off. Ensure the circuit breaker is in the on position.
There is a bad connection. Check to ensure proper wire connections are made.
Contact a qualified electrician.
There is a defective switch. Contact a qualified electrician.
The fuse blows or the circuit
breaker trips when the light is
turned on.
The wires are crossed or the power
wire is grounding out.
Check the wire connections.
Contact a qualified electrician or call customer service
1-877-527-0313.
The light fixture flickers or
makes a buzzing sound.
The dimmer circuit is not compatible
with the product.
Check the product page at www.HomeDepot.com for a
list of compatible dimmers.
The dimming circuit is set outside the
dimming range of the product.
Turn or slide the dimmer switch to adjust the light
output until the flickering or buzzing stops.
Out of sync Slide the dimmer too fast. Turn off the wall switch for more than 3 seconds, then
turn back on.
The dimmer circuit is not compatible
with the product.
Check the product page at www.HomeDepot.com for a
list of compatible dimmers.
CARE AND CLEANING
CAUTION: Before attempting to clean the tube and luminaire/light fixture, disconnect the power to the fixture by turning
the breaker off or removing the fuse from the fuse box. Clean with a soft, dry cloth. Do not use cleaners with chemicals,
solvents, or harsh abrasives. Do not use liquid cleaner on the LEDs, LED driver, or wiring.
TROUBLESHOOTING
Minor problems often can be fixed without the help of an electrician.
WARNING: Before doing any work on the fixture, disconnect power to the light fixture.
WARNING: Carefully read and understand the information given in this manual before beginning the assembly and
installation. Failure to do so so could lead to electric shock, fire, or other injuries which could be hazardous or even fatal.
• Ensure the electricity to the wires you are working on is shut off. Either remove the fuse or turn off the circuit breaker.
• This product must be installed in accordance with the applicable installation codes by a person familiar with the construction
and operation of the product and the hazards involved.
• Changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures: Reorient or relocate the receiving antenna, increase the separation between the equipment and
the receiver, connect the equipment into an outlet on a circuit different from that to which the receiver is connected, and consult
the dealer or an experienced radio/TV. Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
