Compaq Armada 1700 User manual

REFERENCE GUIDE
Compaq Armada 1700 Family of Personal Computers
Compaq Armada SB Family of Personal Computers
316216-002
REFERENCE GUIDE Compaq Armada 1700 and Compaq Armada SB Families of Personal Computers
Untitled-1 10/11/98, 10:38 AM1

REFERENCE GUIDE
Compaq Armada 1700 Family of Personal Computers
Compaq Armada SB Family of Personal Computers
326216t2.pm6 8/12/98, 11:23 AM1
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Notice
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED
HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF
THIS MATERIAL.
This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior
written consent from Compaq Computer Corporation.
© 1998 Compaq Computer Corporation.
All rights reserved. Printed in Singapore.
COMPAQ, ARMADA, and LTE are registered in the U.S. Patent and
Trademark Office.
Microsoft, MS-DOS, and Windows, are trademarks or registered
trademarks of Microsoft Corporation.
Software described herein is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in
accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
REFERENCE GUIDE
Second Edition August 1998
First Edition June 1998
Part Number 316216-002
Compaq Computer Corporation

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CONTENTS
prefaee
USING THIS GUIDE
chapter 1
GETTING STARTED
Unpacking the Computer .................................................................1-1
Setting Up the Computer..................................................................1-2
Charging the Battery Pack for the First Time .............................1-2
Connecting the Power Cord.........................................................1-3
Opening the Computer.................................................................1-4
Adjusting the Keyboard...............................................................1-4
Turning On the Computer............................................................1-5
Setting Up the Software ...................................................................1-5
Operating the Computer During Setup........................................1-6
Choosing a Language...................................................................1-6
Removing the Operating System.................................................1-7
Restoring Your Operating System and
Software Preinstalled by Compaq ...............................................1-7
Completing Setup.............................................................................1-8
Registering the Computer............................................................1-8
Locating Online Resources..........................................................1-8
chapter 2
TAKING A LOOK AT THE COMPUTER
Front Components............................................................................2-1
Left Side Components......................................................................2-3
Right Side Components....................................................................2-4
Rear Components.............................................................................2-5
Bottom Components.........................................................................2-6
Status Indicator Lights .....................................................................2-7

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chapter 3
USING THE KEYBOARD AND TOUCHPAD
Keyboard Components ....................................................................3-1
Special Keys.....................................................................................3-3
Using Hotkeys..................................................................................3-5
Embedded Numeric Keypad............................................................3-7
User Programmable Keys................................................................3-8
Assigning the User-Programmable Keys....................................3-9
Unassigning the User-Programmable Keys..............................3-10
Adding Schemes........................................................................3-10
Removing Schemes................................................................... 3-11
Showing the Key Assignments in the System Tray..................3-11
Using the Touchpad....................................................................... 3-12
Customizing the Touchpad Controls.........................................3-13
Cleaning the Touchpad..............................................................3-13
chapter 4
USING BATTERY PACKS
Learning About Batteries................................................................. 4-1
Using a New Battery Pack...............................................................4-2
Charging Battery Packs ...................................................................4-2
Using the Battery Gauge..................................................................4-3
Ensuring Battery Gauge Accuracy .................................................. 4-4
Identifying a Low Battery Condition ..............................................4-4
Resolving a Low Battery Condition by
Connecting the Power Cord ....................................................... 4-5
Resolving a Low-Battery Condition with a
Charged Battery Pack.................................................................. 4-5
Resolving a Low Battery Condition When
No Power Source Is Available .................................................... 4-5
Inserting and Removing Battery Packs ...........................................4-6
Removing the Battery Pack from the Battery Bay...................... 4-6
Inserting the Battery Pack into the Battery Bay.......................... 4-7

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Storing Battery Packs.......................................................................4-7
Maximizing Battery Pack Life.........................................................4-8
Recycling Used Battery Packs.........................................................4-9
System Beeps ...................................................................................4-9
Beeps with a Blinking Battery Charge Light ..............................4-9
Beeps with a Blinking Power/Suspend Light............................4-10
Turning Beeps On or Off...........................................................4-10
chapter 5
COMPUTER POWER AND POWER MANAGEMENT
Leaving On the Computer................................................................5-1
Turning Off the Computer ...............................................................5-1
Restarting the Computer ..................................................................5-2
Disconnecting the Computer from External Power........................5-3
Managing Power ..............................................................................5-3
Using Power Properties....................................................................5-5
Setting the Battery Conservation Level...........................................5-5
Using Advanced Power Management..............................................5-6
Using ACPI Power Control..............................................................5-6
Using Hibernation............................................................................5-7
Enabling Hibernation...................................................................5-7
Initiating Hibernation...................................................................5-7
Exiting Hibernation......................................................................5-8
Disabling Hibernation..................................................................5-8
Using Suspend..................................................................................5-8
Identifying a Suspend Condition...............................................5-10
Initiating Suspend......................................................................5-10
Exiting Suspend.........................................................................5-10
Using Timeouts ..............................................................................5-11
Setting Component Timeouts....................................................5-11
Setting the Screen Saver............................................................5-12

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chapter 6
WORKING WITH REMOVABLE DRIVES AND DEVICE BAYS
Bay Configuration............................................................................ 6-1
Caring for Removable Drives..........................................................6-2
Using the Diskette Drive.................................................................. 6-3
Selecting Diskettes ......................................................................6-3
Inserting a Diskette......................................................................6-3
Removing a Diskette ................................................................... 6-3
Using the CD-ROM Drive............................................................... 6-4
Inserting a Compact Disc into the CD-ROM Drive.................... 6-4
Removing a Compact Disc from the CD-ROM Drive................ 6-4
Manually Ejecting a Compact Disc.............................................6-5
Using the DVD-Rom Drive.........................................................6-5
MultiBay Devices ............................................................................ 6-6
Inserting Devices into the MultiBay ........................................... 6-6
Removing Devices from the MultiBay ....................................... 6-7
chapter 7
USING THE INTERNAL MODEM
Modem Overview ............................................................................ 7-1
Connecting the Modem....................................................................7-2
Understanding How the Modem Works..........................................7-2
Changing the Country Selection ................................................. 7-3
Software Overview .......................................................................... 7-4
Modem Defaults............................................................................... 7-5
Understanding Result Codes............................................................ 7-5
Modem Compatibility...................................................................... 7-9
Command Set ..............................................................................7-9
Data Communications................................................................. 7-9
Facsimile Communications......................................................... 7-9
Data Compression ....................................................................... 7-9
Error Control ............................................................................... 7-9

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Using AT Commands to Control the Modem................................7-10
Guidelines for Using AT Commands.............................................7-11
Using the Attention Code ..........................................................7-11
Entering a Command.................................................................7-11
Editing a Command...................................................................7-11
Executing a Command...............................................................7-11
Interpreting a Missing Parameter...............................................7-12
Entering an Escape Code Sequence...........................................7-12
Repeating a Command...............................................................7-12
Dial Modifiers ................................................................................7-15
S Register Default Values..............................................................7-15
Modifying an S Register............................................................7-16
Reading an S Register................................................................7-16
Audio Response Codes ..................................................................7-17
Uninstalling the Modem.................................................................7-18
chapter 8
CONNECTING EXTERNAL DEVICES
Connecting an External Enhanced Keyboard..................................8-1
Connecting an External Monitor......................................................8-1
Connecting a Mouse or Other External Pointing Device ................8-2
Connecting a Serial Printer ..............................................................8-2
Connecting a Parallel Printer ...........................................................8-2
Docking the Computer to the Convenience Base...........................8-3
Undocking the Computer from the Convenience Base ...................8-4
Connecting Infrared Equipment.......................................................8-5
Connecting USB Peripherals............................................................8-6

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chapter 9
USING PC CARDS
PC Card Types................................................................................. 9-1
Inserting a PC Card..........................................................................9-1
Removing a PC Card ....................................................................... 9-3
PC Card Device Drivers ..................................................................9-4
Changing PC Card Settings............................................................. 9-4
Managing PC Card Power ............................................................... 9-5
Zoomed Video .................................................................................9-5
Stopping a PC Card.......................................................................... 9-5
chapter 10
USING AUDIO FEATURES
Audio Components Overview ....................................................... 10-1
Identifying the Audio Components ...............................................10-2
Using Internal and External Microphones.....................................10-3
Using Internal and External Speakers/Headphones ......................10-3
Controlling Audio Volume............................................................10-4
chapter 11
UPGRADING THE COMPUTER
Upgrading System Memory...........................................................11-1
Checking the Amount of Memory ............................................ 11-1
Obtaining an Optional Memory Expansion Board ...................11-2
Inserting a Memory Expansion Board ......................................11-2
Removing a Memory Expansion Board....................................11-4
Upgrading the Hard Drive .............................................................11-6
Adding a CD-ROM or DVD Drive ...............................................11-6
Adding an Internal Modem............................................................11-6

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chapter 12
MAINTENANCE & TRAVEL GUIDE
Caring for the Computer ................................................................12-1
Caring for the Display................................................................12-2
Traveling with the Computer.........................................................12-2
Shipping the Computer ..................................................................12-4
Operating Temperatures.................................................................12-4
chapter 13
SECURITY FEATURES
Types of Security ...........................................................................13-1
Using the Cable Lock.....................................................................13-2
Using Passwords Properties...........................................................13-3
Using the Power-On Password.......................................................13-3
Establishing the Power-On Password........................................13-3
Entering the Power-On Password..............................................13-5
Changing the Power-On Password............................................13-6
Deleting the Power-On Password..............................................13-7
If You Forget Your Power-On Password..................................13-8
Using the Quick Controls...............................................................13-8
Enabling the Quick Controls .....................................................13-9
Initiating the Quick Controls.....................................................13-9
Using the Setup Password............................................................13-10
Establishing the Setup Password.............................................13-10
Entering the Setup Password...................................................13-11
Changing the Setup Password .................................................13-11
Deleting the Setup Password...................................................13-12
Enabling and Disabling Devices..................................................13-13
DriveLock Overview....................................................................13-13
User and Master Passwords Overview....................................13-14
Establishing DriveLock Protection..........................................13-14
Changing the User Password...................................................13-16
Removing DriveLock Protection.............................................13-17
Changing the Master Password ...............................................13-18

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chapter 14
INTELLIGENT MANAGEABILITY
Intelligent Manageability Overview..............................................14-1
Asset Management.........................................................................14-2
Changing the Asset Tag Number..............................................14-2
Fault Management .........................................................................14-3
Fault Management Alerts..........................................................14-3
Security Management....................................................................14-4
Configuration Management........................................................... 14-4
chapter 15
COMPUTER SETUP AND DIAGNOSTICS UTILITIES
Computer Setup Overview ............................................................15-1
Running Computer Setup..........................................................15-2
Exiting Computer Setup............................................................15-3
Using Compaq Utilities .................................................................15-3
Running Compaq Diagnostics.......................................................15-4
Using the Diagnostics Utilities...................................................... 15-4
Running Computer Checkup (TEST)........................................15-5
Running View System Information (INSPECT) ......................15-6
Using the Video Utility.................................................................. 15-6
Ordering Preinstalled Software......................................................15-7
Boot Sequencing............................................................................15-7
chapter 16
TROUBLESHOOTING
Troubleshooting Checklist............................................................. 16-1
Solving Software Application Problems.................................16-24
a
ppendix A
COMPAQ CUSTOMER SUPPORT
Preparing for a Technical Support Call.......................................... A-1
Worldwide Telephone Numbers..................................................... A-2

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appendix B
REGULATORY NOTICES ...................................................................... B-1
appendix C
ELECTROSTATIC DISCHARGE
Preventing Electrostatic Discharge.................................................C-1
When Handling Removable Drives............................................C-1
When Installing Internal Components........................................C-1
Grounding Methods ........................................................................C-2
appendix D
SPECIFICATIONS..............................................................................D-1
INDEX .......................................................................................................I-1

Using This Guide xiii
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preface
USING THIS GUIDE
Some or all of the following format conventions are used in this
guide to distinguish elements of text:
■ Names of keys are shown in bold type as they appear on the
keyboard, for example, Ctrl, Backspace, Tab.
■ Keys that you should press at the same time are represented by
the key names and the plus (+) symbol, for example,
Ctrl+Alt+Delete.
■ Commands are presented in lowercase, bold type as shown
here: install or a:\install.
■ An arrow symbol is used to separate icons or menu options
that you should select in succession; for example, click the
Start buttonÆSettingsÆControl Panel.
■ When you need to type information without pressing the Enter
key, you are directed to “type” the information.
■ When you need to type information and press the Enter key,
you are directed to “enter” the information.
NOTE: Text set off in this manner presents commentary, sidelights,
or interesting points of information.
IMPORTANT: Text set off in this manner presents clarifying
information or specific instructions.
!WARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of
information.

Getting Started 1-1
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chapter 1
GETTING STARTED
Unpacking the Computer
Contents of the Computer Box
You should have the following items in the packing box:
1Computer (includes battery pack already installed)
2Power cord
3Modem cable (with internal modem models)
Items not illustrated vary by model and geographical region:
■ Owner Registration Card
■ Warranty and service information
■ Printed documentation about the computer

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Setting Up the Computer
Before you set up the computer for the first time, ensure that
■ The computer is using AC power.
■ The computer is not docked in a docking station.
!WARNING: It is in your best interest to set up a comfortable and
healthful workstation. Misuse of your personal computer or failure to
establish a safe and comfortable workstation could result in
discomfort or serious injury. Consult your Safety &Comfort Guide for
more information.
Charging the Battery Pack for the First Time
The battery pack begins to charge when the computer is connected
to external power.
Although a new battery pack can be used to power the computer
after receiving a partial charge, Compaq recommends that a new
battery pack be allowed to fully charge before the computer is
disconnected from external power or before the battery pack is
removed from the computer.
A new battery pack fully charges in approximately:
■ 2 hours when the computer is connected to external power and
is not being used.
■ 5 hours when the computer is connected to external power and
is being used.

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Connecting the Power Cord
1. Place the computer on a flat surface near an electrical outlet.
2. Plug the power cord into the power connector on the rear
panel of the computer 1, then into the electrical outlet 2.
Connecting the Power Cord
!WARNING: To reduce the risk of personal injury, electric shock,
fire, or damage to the equipment:
■ Do not disable the power cord grounding plug. The grounding
plug is an important safety feature.
■ Plug the equipment into a grounded (earthed) electrical outlet
that is easily accessible at all times.
■ Disconnect power from the equipment by unplugging the power
cord from the electrical outlet.
■ Do not place anything on power cords or cables. Arrange them so
that no one may accidentally step on or trip over them. Do not
pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.

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Opening the Computer
Slide forward the display release latches 1on the left and right
sides of the display, then raise the display 2to a comfortable
viewing angle.
Opening the Computer
Adjusting the Keyboard
To elevate the back of the keyboard to a more comfortable typing
position, open the tilt feet on the bottom of the computer until they
lock into place. Close to return to the horizontal position.
Lifting Keyboard Tilt Feet

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Turning On the Computer
Slide the power switch 1to turn on the computer. The
power/suspend light 2indicates the computer is on.
Turning On the Computer
Setting Up the Software
When you begin software setup, online instructions guide you
through the setup process.
IMPORTANT: After you begin software setup, you must complete
the entire process, which may require up to 20 minutes. Make sure
the computer is plugged in for this process to ensure that software
setup is uninterrupted.
CAUTION: To prevent file corruption and ensure the correct
software drivers are installed:
■ Do not dock the computer in a docking station.
■ Do not turn off or unplug the computer or remove a drive during
software setup.

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Operating the Computer During Setup
■ To move around the screen while making selections and
entering information:
❐ press the Tab key,
❐ press the cursor (arrow) keys, or
❐ use the touchpad built into the computer keyboard.
■ To save your selections, press the Enter key or press one of the
touchpad buttons below the touchpad on the computer
keyboard.
■ To restore the screen if it is cleared by the screen saver during
a period of keyboard and touchpad inactivity, press the Shift
key.
For more information about using the touchpad and touchpad
buttons, refer to Chapter 3,“Using the Keyboard and Touchpad.”
Choosing a Language
If you are prompted to select your language, choose carefully.
IMPORTANT: The languages that you do no choose will be deleted
from the computer and cannot be recovered.

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Removing the Operating System
A Microsoft Windows operating system is preinstalled on the
computer.
Compaq has enhanced the preinstalled version of this operating
system to provide you with additional software features and
increased computer functionality.
Before deleting the operating system preinstalled on the computer,
please read the following caution:
CAUTION:
■ Replacing the preinstalled version of this operating system with a
retail version will result in the loss of all enhancements added by
Compaq such as PC Card support and enhanced power
management.
■ Most preinstalled reference files, such as Help files, are available
only through the Windows interface. If Windows is removed from
the computer, these reference files will become unavailable.
■ Complete USB support is available only through the Windows
interface. If the operating system preinstalled on the computer is
replaced by an operating system other than this Windows
version, USB support will be decreased.
Restoring Your Operating System and Software
Preinstalled by Compaq
In addition to the preinstalled operating system, Compaq installs
other software to provide additional functionality or
enhancements.If it is necessary to reinstall the operating system
and you do not want to lose these enhancements, it will also be
necessary to reinstall all Compaq software for your computer. Use
the restore software CD that comes with your computer to restore
software on your hard drive.