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Model Number Information:
The actual model number of your unit can be found on the back of the MiniAlarm.
MA-5000
Additional Sensors: MA-S01
When calling or writing for customer support or service, it is a good idea to have the following
information readily available. Please write this information down in the space provided below for
future reference.
DATE CODE/MO# from the back of your MiniAlarm:_______________
Where the unit was purchased_____________________________________________
Date of purchase:____________________
Custom Design and Modifications:
Since 1985, Control Products, Inc. has been designing and manufacturing unique, exciting and
technologically advanced electronic control circuits for both commercial and consumer use. We can
modify one of our many standard products or our in-house engineering staff and state-of-the-art
manufacturing can build a project from the ground up.
Please contact our customer service department to arrange a personal visit from one of our
representatives, posted in facilities through the United States, or visit our website at
www.controlproductsinc.com.
WARRANTY
Warrantor: Dealer, Distributor, Retailer, Manufacturer
Warranty and Remedy:
We believe the MiniAlarm is a superior product. Although we take extreme pride in producing and
testing a product that will function properly, we cannot guarantee that there will never be a defective
unit or that a unit will function on all the thousands of phone lines and communication equipment in
existence. For this reason, it must be clear that the Warrantors are not insuring your premises or
guaranteeing that there will not be damage to your person or property if you use this Product. If you
are not comfortable with our Limited Warranty, or completely satisfied with the Product, we
encourage you to return the unused Product for a full refund within 30 days of purchase. Thank you
for your understanding.
One Year Limited Warranty - Control Products, Inc. warrants its product to be free from defects in
material and workmanship under normal use for one year, and is not responsible for consequential
damages or installation costs of any nature. In the event that the Product does not conform to this
Warranty at any time during the period of one year from original purchase date, Warrantor will
repair the defect and return it to you at no charge. IMPORTANT: The Warranty is limited to
replacement of the Product ONLY. Secondly, because every phone line differs, we strongly
encourage you to fully test this Product in its actual application. This should include a full test,
involving the Product actually dialing to its designated locations and someone verifying the proper
response.
This Warranty shall terminate and be of no further effect at the time the Products is 1) damaged by
extraneous causes such as fire, water, power surge or spike, lightening, etc., or not maintained as
reasonable and necessary; 2) modified; 3) improperly installed; 4) repaired by someone other than
the Warrantor; 5) used in a manner or purpose for which the Product was not intended.
WARRANTORS’ OBLIGATION UNDER THIS WARRANTY IS LIMITED TO REPAIR OR
REPLACEMENT OF THE PRODUCT ONLY. THIS WARRANTY DOES NOT COVER
PAYMENT OR PROVIDE FOR THE REIMBURSEMENT OF PAYMENT FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
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It must be clear that the Warrantors are not insuring your premises or guaranteeing that there will not
be damage to your person or property is you use this Product. The Warrantors shall not be liable
under any circumstances for damage to your person or property or some other person or that
person’s property by reason of the sale or use of this Product, or its failure to operate in the manner
in which it is designed. The Warrantors’ liability, if any, shall be limited to the original cost of the
Product only. Use of this product is at your own risk.
Procedures for Obtaining Performance for Warranty:
In the event that the Product does not conform to this Warranty, the Product should be shipped or
delivered freight prepaid to Warrantor with evidence of original purchase. If in any way you’re not
comfortable with this product or its Limited Warranty, we encourage you to return it, unused within
30 days of original purchase date with evidence of the purchase date.
To return a product to Control Products, Inc.:
All products being returned to Control Products, Inc. must have a valid Returned Goods
Authorization Number (RGA #) from Control Products, Inc., regardless of why the product is being
returned. Warranty returns will be honored only with a RGA #. Ship warranty return products
prepaid to Control Products, Inc., 1724 Lake Drive West, Chanhassen, MN 55317. Control
Products, Inc. will, at its option, either repair or replace the product free of charge and return the
repaired unit or replacement unit at the lower cost shipping prepaid. Products returned for credit are
subject to a 25% restocking charge. Returns resulting from errors by the seller are not subject to this
charge. All returns must include evidence of original purchase, showing purchase date. The RGA #
should be clearly marked on the outside of the package containing the product.
To request an RGA #, call Control Products, Inc. at 952-448-2217 and ask for Customer Service.
Failure to have an RGA # may result in lost product or significant delays in handling your return.
Products without an RGA # clearly marked on the outside of the package are not the responsibility
of Control Products, Inc.
© 2005, Control Products, Inc.
This manual may not be reproduced, modified
or distributed without permission from Control Products, Inc.
Document # 42420025A, Revised 10-03-05