Core Nine C9000 Pro Series User manual

CORE NINE C9000 PRO SERIES MASSAGE CHAIR
Thank you for purchasing the C9000 Pro Series Massage Chair. Please read the contents
of this manual before using your chair and refer to it when needed. To download the most
updated manual for this chair, go to corenineusa.com > support > instruction manuals,
and choose Core Nine C9000 Pro Series Massage Chair.
®

CONTENTS
PRODUCTS AND ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . 1
MASSAGE CHAIR COMPONENTS . . . . . . . . . . . . . . . . . . . . . . 2-3
CHAIR REQUIREMENTS, INSTALLATION & STORAGE . . . . . . . 4-5
REMOTE CONTROL INSTRUCTIONS . . . . . . . . . . . . . . . . . . . 6-9
SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12
TROUBLE SHOOTING GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . 13
CLEANING & MOVING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . 15
INSTALLATION
OPERATING INSTRUCTIONS
Flatten the seat cushion
Press the power switch to “On”
Lower the legrest
Connect the power
Lower the legrest to the floor before plugging the chair into an
electrical outlet.
NOTE
The massage chair will automatically reset
its position when the power is turned on.
When the reset is complete, press the power
button on the remote control.
POWER CONNECTION

Includes tablet remote control, headrest
pillow, seat cushion, and legrest ottoman.
1.8 m
MASSAGE CHAIR MAIN BODY
POWER CORD
POWER CORD STRAP
FUSES (2)
USER MANUAL
PRODUCTS AND ACCESSORIES

MASSAGE CHAIR COMPONENTS
EXTERNAL STRUCTURE
Speaker Shoulder Panel
LED light
Fuse
Casters
Power Socket
Power Switch
Head Pillow
Armrest
Legrest
Seat Cushion

MASSAGE CHAIR COMPONENTS
Massage
Mechanism
Back Air Bags
Back Heat
Slide Rail
Foot Roller
Foot Roller Heat
Foot Air Bags
Calf Air Bags
Seat Air Bags
Armrest Air Bags
Shoulder Air Bags
NOTE: Air bags can be manually adjusted up and down
Armrest Heat
INTERNAL STRUCTURE

CHAIR REQUIREMENTS & INSTALLATION
When the massage chair is fully reclined it requires 6 cm (2.3 inches) of space behind it and 65 cm (25.6 inches) of space in front of it.
Place the chair at least 1 m (40 inches) away from audio and video devices (e.g. TV, radio) to prevent signal interference.
• Check to make sure the power cord is not knotted, entangled with any objects or crushed under the massage chair.
• Keep children and pets away from the chair as it reclines and returns to the upright position.
• Make sure the chair is in the upright position before sitting down.
• Do not place this chair in direct sunlight or near an open flame or high temperature sources.
• Do not place this chair near damp or moist areas such as swimming pools or bathrooms.
WALL CLEARANCE
SURROUNDING ENVIRONMENT
65 cm
6 cm

CHAIR REQUIREMENTS & INSTALLATION
Press the power button to the OFF position and unplug the chair from the electrical outlet
immediatelly after using.
Plug the power cord into an electrical outlet and press the power button (located on the back of
the chair) to the ON position. Next, press the power button on the tablet remote control.
• Cover the chair while it is in storage.
• Do not store the chair outdoors or in direct sunlight.
• Do not store the chair in excessively hot, cold, humid, damp, or dusty environments.
GROUNDING INSTRUCTIONS
POWERING UP THE CHAIR
Connect this chair to a properly grounded outlet. Grounding provides a path of least resistance for
electrical current to reduce the risk of electric shock if the product malfunctions or breaks down.
This chair is equipped with a cord having an equipment-grounding conductor and a grounding plug.
• The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
• The chair must be connected to an outlet having the same configuration as the plug. No adapter
should be used with this chair.
• An improper connection of the equipment-grounding conductor can result in risk of electric shock.
• If you are in doubt as to whether this product is properly grounded, do not modify the plug
provided with this chair. Contact a qualified electrician to install a proper outlet.
STORING THE MASSAGE CHAIR
POST MASSAGE

REMOTE CONTROL INSTRUCTIONS
零重力
The ideal position
of the rollers
Custom fit
BODY SCAN
1. To ensure an accurate auto scan, remove the head pillow, then sit with
your back and head pressed against the chair.
2. The legrest will extend and retract until it senses the bottom of your feet.
3. Press the arrows if further adjustment is needed.
SHOULDER SCAN
1. Press your back and head against the chair.
2. The massage rollers will detect your shoulder height.
3. Press the arrows if further adjustment is needed.
NOTE: The height of the shoulder air bags can be manually adjusted up
or down if needed.
1. Press your back and head against
the chair.
2. The massage rollers will detect
your shoulder height.
3. Press the arrows if further
adjustment is needed.
1. To ensure an accurate
auto scan, remove the head
pillow, then sit with your back
and head pressed against the
chair.
2. The legrest will extend and
retract until it senses the bottom
of your feet.
3. Press the arrows if further
adjustment is needed.

AUTO MASSAGE PROGRAMS
Select Auto
Select desired auto program by selecting program twice.
Neck Shoulder: A medium intensity neck and shoulder massage
Back Waist: A medium intensity lower back and waist massage
Foot: A foot and calf air massage with reflexology rollers for the feet
Arm: A low intensity arm and hand air massage
Relax: A medium intensity massage that warms the muscles
Thai Extend: A high intensity stretching massage
Zero Gravity:A high intensity massage that elevates the feet above the heart
Sleep:A relaxing rocking motion massage that promotes sleep.
MANUAL MASSAGE PROGRAMS
Select Manual
Select desired manual program by selecting program twice.
C = Clockwise
A=Anti-Clockwise
N=Narrow
M=Medium
W=Wide
Knead: Kneads in small circular motions
Pummel: Combines knocking and kneading massage motion
Knock: Rhythmic massage that stimulates and energizes the muscles
Tap: Rapid tapping strokes
REMOTE CONTROL INSTRUCTIONS

HEAT FUNCTION
Slide to the right to turn ON the heat function for the lower
back, hands and feet. Slide left to turn OFF the heat function.
Slide to the right to turn ON the reflexology rollers for the feet.
Slide left to turn OFF the reflexology rollers.
AIRBAG INTENSITY
Press or to increase or decrease the
intensity of the acupressure air massage.
REMOTE CONTROL INSTRUCTIONS
ROLLER

SAFETY PRECAUTIONS
MEDICAL WARNINGS
• Do not use this chair if you have a pacemaker or other medical electronic devices inside
your body.
• Do not use this chair without consulting your physician if you have a medical condition.
• Massage chairs are not recommended for the following medical conditions:
hyperostosis, musculoskeletal disorders, osteoporosis, phlebitis, thrombosis, serious
heart conditions, malignant tumors or abscesses, diabetes, pregnancy, fever, bruising
or swelling, serious skin conditions, joint dysfunction, spinal injury, recent surgury,
or paralysis.
• This chair is not intended for self-treatment of medical conditions that should be
managed by a qualified health care provider. If you feel any abnormal discomfort while
using the chair, stop use and consult your physician.
WARNING
• This massage chair should only be used for its intended purpose as described in this
manual.
• Do not attempt to repair or modify any electrical or mechanical functions in this chair.
• This chair should only be connected to a properly grounded outlet. See grounding
instructions.
• Do not operate this chair where flammable products are being used such as aerosol
sprays or oxygen.
• Do not place the power cord under any heavy objects or in high traffic areas.
• Unplug this chair from the electrical outlet immediately after using and before cleaning
to reduce the risk of electric shock.

SAFETY PRECAUTIONS
• To disconnect, turn all controls to the OFF position before unplugging the chair.
• Never operate this chair with a damaged power cord or if the plug is not working.
• Only a qualified technician should replace a damaged power cord.
• Do not remove the plug from the outlet while the chair is operating.
• Do not use the chair if the electrical outlet is loose.
• Keep the power cord away from heated surfaces.
• To avoid electric shock, never use wet hands to connect or disconnect the power plug from the electrical
outlet and never use the massage chair when your body is wet or damp.
• If you spill liquid onto the chair, immediately turn off the chair and unplug the power cord.
• Do not use the chair if it is damaged or if the covering shows any sign of deterioration, such as peeling or
cracking, or if the fabric is torn or the internal components exposed.
• Do not put hands or fingers near the rollers when the massage mechanism is operating. Injury may result
from rollers squeezing together.
WARNING
GROUNDING INSTRUCTIONS
This chair is equipped with a cord having an equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that has the same configuration as the plug.
DANGER: An Improper connection of the equipment-grounding conductor can result in a risk of electric
shock.
REPLACING A FUSE
To replace a fuse, turn the power control button to the OFF position and unplug the power cord. Remove
the fuse cover lid and replace with the same sized fuse. (3A) Contact a qualified electrician if you are unable
to replace the fuse. Check with a qualified electrician or serviceman if you are in doubt as to whether the
product is properly grounded.

• Any modification, disassembly or maintainence of the chair by anyone other than an
approved service professional will void the warranty. Contact your retail provider if your
chair is in need of service.
• Do not use any attachments that are not included with this massage chair.
• Do not remove the seat cushion or tamper with the massage mechanism.
• Do not allow children or pets to play near the chair during operation.
• Close supervision is necessary when this chair is used by children or disabled persons.
• Only one person at a time should use the massage chair. The maximum weight load for this
chair is 285 lbs.
• Do not use this chair outdoors or in excessively hot, humid or dusty environments.
• Do not place this chair directly in the sun or near an open flame.
• Do not place this chair near damp or moist areas such as swimming pools or bathrooms.
• Do not stand on the chair or place heavy objects on the chair.
• Do not stand or sit on the armrest or legrest.
• Do not exert force on the massage rollers when the massage mechanism is operating.
• Do not operate under a blanket, pillow or electric blanket.
• Do not use this chair while smoking.
• This massage chair is only intended for in-home use and not for commercial purposes.
PROHIBITED ACTION THAT MAY VOID WARRANTY
SAFETY PRECAUTIONS

The massage chair is connected to the
power supply but the remote control is
not working.
There are sounds inside the massage chair
when it is being used.
The massage chair becomes louder when
it is being used.
The massage chair suddenly stops working
when it is being used.
The massage chair will not extend, recline or
return to its upright position.
If you continue to have problems, turn off the main power switch, unplug the power cord from the
electrical outlet and contact your retailer’s service department or Core Nine Massage Technology.
The air pump, motor and mechanical parts of your massage chair
will make various beeping & humming sounds.
The power switch may not be turned on.
The power cord plug may not be properly connected to a working
electrical outlet.
A fuse may have burned out.
The “On/Off” button on the remote control may not be turned on.
The power cord may be damaged.
The massage time may be complete.
Your electrical power may have stopped working. Check to make sure your power is connected.
The massage chair may be overloaded from extended use.
There may be obstacles in the way.
The massage chair may be overloaded from extended use.
Replace the fuse.
Turn on the power switch.
Reconnect the power cord plug to a working
electrical outlet.
Turn the “On/Off” button on the remote
control to the “On” position.
If damaged, contact your retailer’s service
department for a new power cord.
Choose a new massage mode or turn off
your massage chair.
This is normal.
Turn off the massage chair for at
least 30 minutes.
Remove the obstacles.
Turn off the massage chair for at least
30 minutes.
TROUBLESHOOTING
Problem TroubleshootingPossible Reason for Problem

For updated information about out-of-warranty replacement parts and service, visit corenineusa.com
SYNTHETIC LEATHER CARE
• For general cleaning, wipe down the leather with a damp cloth, then a dry cloth.
• Avoid excessive brushing or rubbing while cleaning the leather.
• To remove stains, use a damp cloth with a 3-5% neutral detergent, then wipe with a dry cloth.
• Do not use benzene, thinner, alcohol, or any other solvent or abrasive cleansing agent on the leather.
PLASTIC CARE
• Use a damp cloth with a 3-5% neutral detergent to clean the plastic components of the massage chair.
• Dry with a cloth or allow to air dry.
TABLET REMOTE CONTROL CARE
• Do not use a damp cloth to clean the remote control. Use only a clean dry cloth.
• Do not use benzene, thinner, alcohol, or any other solvent or abrasive cleansing agent on the remote
control.
WARNING
• Turn the main power switch off and disconnect the power plug from the electrical outlet before cleaning
the chair to reduce the risk of electric shock.
• Never use wet hands to connect or disconnect the power plug from the electrical outlet.
• Do not use a damp cloth to clean the power cord.
CLEANING INSTRUCTIONS
MOVING THE MASSAGE CHAIR
The massage chair can be moved by raising the front of the chair and tilting back on the wheels.
• Unplug and remove the power cord and remote control before moving the chair.
• Use caution when handling the armrests and legrest ottoman to avoid damage.
• Use caution when rolling the chair across a tile or wood floor.
• To prevent the floor from being scratched, it is recommended that you place a towel or
blanket under the wheels or lift the chair using at least four people.
• The chair should be placed on a flat level surface and away from damp rooms (i.e. bathrooms)
and open flames (e.g. stove, fireplace).
• It is recommended that you place a soft mat underneath the chair to protect your floors.

© 2019 Core Nine Massage Technology
The images in this manual are for reference purposes and may not resemble the massage
chair design you purchased. Core Nine reserves the right to make changes to the information
in this document, including and without limitiation the specifications and product descriptions
at any time and without notice. No medical claims are warranted or implied by the use of
this product.
Model Number: C9000 Pro Series
Rated Voltage: 110-120v
Rated Frequency: 60hz
Net Weight: 250 lbs Weight Capacity: 285 lbs
WARRANTY
CORE NINE’s C9000 Pro Series Massage Chair provides a five year parts
and five year in-home service warranty.
To register your massage chair, visit our website at www.corenineusa.com. Go to
the “Support” page and select “Product Registration.” Complete the required
fields, including your chair’s serial number which is located on the back of your
chair near the power switch, and press SEND.
* The information collected from you is completely confidential and will only be
used if your chair needs servicing.
Consumers may contact their retailer for additional warranty and service information.
TECHNICAL SPECIFICATIONS