COVANA HORIZON User manual

1 TABLE OF CONTENTS USER MANUAL
Revision 0
2019-02-18
C.A. 232874

2 TABLE OF CONTENTS USER MANUAL
TABLE OF CONTENTS
TABLE OF CONTENTS.............................................................................................................................................2
CONGRATULATIONS ON THE PURCHASE OF YOUR NEW COVANA COVER..................................................3
SAFETY......................................................................................................................................................................4
Safety information...................................................................................................................................................4
Avoiding the risk of electric shock ..........................................................................................................................5
LABELLING ...............................................................................................................................................................6
GLOSSARY................................................................................................................................................................8
QUICK START-UP INSTRUCTIONS.......................................................................................................................10
USING THE ESCAPE HATCH.................................................................................................................................11
MANUAL LIFTING PROCEDURE...........................................................................................................................12
WINTERIZING THE HORIZON COVER ..................................................................................................................13
PERIODIC MAINTENANCE TABLE........................................................................................................................14
TECHNICAL SPECIFICATIONS..............................................................................................................................15
Side elevation .......................................................................................................................................................15
Frame and footprint ..............................................................................................................................................16
Electrical specifications.........................................................................................................................................16
Operating limitations.............................................................................................................................................17
General specifications ..........................................................................................................................................17
TROUBLESHOOTING.............................................................................................................................................18
WARRANTY.............................................................................................................................................................20
APPENDIX ...............................................................................................................................................................24
Washing the HORIZON cover ..............................................................................................................................25
Post greasing procedure.......................................................................................................................................26
Shear pin replacement procedure........................................................................................................................30

USER MANUAL SAFETY 3
CONGRATULATIONS ON THE PURCHASE
OF YOUR NEW COVANA COVER
Thank you for choosing our product. The COVANA cover you have chosen is the result of excellent engineering,
attention to detail and a great deal of pride. With proper care and attention, your COVANA cover will last many
years and offer great performance.
Although our products are built to last, we strongly recommend that you register your COVANA cover at the time of
purchase to ensure an adequate follow-up process.
In fact, registering your COVANA cover allows us to quickly reach you in the unlikely event a safety notice was to
be issued. Your product and safety are a top priority for us at COVANA.
You will need your original sales receipt as proof of purchase to obtain warranty service and the work must be
performed by an authorized technician. If your COVANA cover were ever to malfunction, your product registration
will allow us to access necessary information in a timely manner.
Experience the benefits of registering your COVANA cover at www.covana.com/warranty.html.
Please take a few minutes to read all the instructions before you use your new COVANA cover. This user manual
will explain how your cover works, so you will get the most from your COVANA cover for many years.
For service and advice, do not hesitate to call your local authorized COVANA dealer.

4 SAFETY USER MANUAL
SAFETY
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS AND
REVIEW THEM REGULARLY.
READ AND FOLLOW ALL INSTRUCTIONS
Safety information
The COVANA cover was designed, tested and
certified to be installed over a residential hot tub (spa)
and under important installation instructions issued by
COVANA. Any other type of usage will void the
warranty and product certification.
The extra load maximum weight provided in the
specification section of this manual is a provision for
environmental outcomes, such as some snow or
damp leaves that could accumulate on the cover, that
are evenly distributed on the surface of the cover.
The COVANA cover was not designed to support any
additional load or people walking or standing on its lid.
Failure to observe this instruction will void the
warranty and product certification.
The power safety cover meets ASTM F1346-91
requirements.
DANGER
To reduce the risk of injury, do not allow children to
use this product unless they are supervised at all
times.
Failure to follow all instructions may result in injury
or even death.
Do not allow people to climb or walk on the cover at
any time.
Do not allow children to have access to the
COVANA cover without supervision.
Never operate the COVANA cover until all people
and objects are out of the spa.
Lower the COVANA cover in extreme wind
conditions such as gusts of 20 mph (30 km/h) in the
raised position and upwards of 45 mph (70km/h)
when completely lowered on the hot tub.
WARNING
Be sure to keep the key switch and the key out of
the reach of children.
Do not put any type of fabric or plastic sheet, such
as a tarpaulin, on the COVANA cover. This could
overheat the cover and result in the deformation or
delamination of the cover.
Inspect the cover periodically. It should raise
smoothly and evenly. Contact your COVANA dealer
if any unusual sound is heard during use.
Never use any type of pressure washer or buffer to
clean any surface of the COVANA cover. This could
result in premature wear or damage.
The key switch must be permanently mounted and
located 5 ft. (1.5 m) away from the hot tub and 5 ft.
(1.5 m) above the deck or ground level. Ensure the
user has a clear view of the COVANA cover when
operating it. Furthermore, the key switch terminal
should be located in a place where no water
downpour or debris could fall on it. (Figure 1)
DO
Remove the control key after operating the
COVANA cover. Store the key in a secure location
when not in use. Users must bring the control key
into the hot tub with them to prevent unauthorized
operation of the cover.
Never leave the key in the key switch.
Check the cover frequently for signs of
deterioration.
Have any repairs, adjustments or mechanical work
performed by your authorized COVANA dealer as
soon as possible should you notice a malfunction.
Close the cover when not in use or if the hot tub is
not being monitored.
A COVANA cover should only be operated by an
adult.
This appliance can be used by children aged 8
years and above and persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge ONLY if they are
supervised or have received instructions regarding
safe use of the cover. Children must not play with
the appliance. Cleaning and user maintenance
must not be performed by children without
supervision.
Figure 1

USER MANUAL SAFETY 5
DO NOT
Operate the unit before all the mechanical and
electrical connections are completed.
Step on or stack anything on the COVANA operator
cover.
Operate the COVANA cover while someone is in
the hot tub.
Climb, walk or stand on the COVANA cover at any
time.
Leave the COVANA cover open for more than 12
hours. This could cause the cover to warp over
time.
Converge or directly reflect sunlight on the cover.
This could cause permanent damage.
Wash the cover with harsh chemicals or cleaners.
Use a pressure washer to clean any component of
the COVANA cover. This could result in premature
wear or damage.
Use an extension cord to connect the COVANA
cover to its power source. The cord may not be
properly grounded, and the connection is a shock
hazard. An extension cord may cause a voltage
drop, which would cause the motor to overheat.
CAUTION
Be sure to follow all the instructions in this manual
and only use COVANA-approved accessories and
tools.
Do not roll the COVANA cover onto its side or slide
it on its side. This will damage the siding.
After removing any part, always place it in a safe
place on a clean and level surface to ensure proper
functionality.
For anchoring models: Both posts of the COVANA
cover must be properly anchored to the foundation
using the anchoring holes located at the foot of
each post.
For tub-mount models: Both posts of the COVANA
cover must be properly anchored to the hot tub
frame using the tub-mount brackets and arms.
This product mainly contains steel, fiberglass, foam,
copper (Cu) and die-cast aluminum (Al). The
gearbox contains oil and other materials. Please
recycle them properly.
Avoiding the risk of electric shock
ELECTRICAL DANGER
Failure to comply with these instructions may result
in serious injury or death by electrocution.
Disconnect or turn off and secure all power supplies
before starting any maintenance on the COVANA
cover.
For AC-operated models: A disconnecting mean
needs to be incorporated into the fixed wiring at the
time of installation. This device must be accessible
to the user or service technician to turn the power
off for future maintenance or repair.
Always have a licensed electrical contractor
perform any electrical maintenance or repairs on
the COVANA cover. Wiring must comply with all
applicable local electrical codes and regulations.
The COVANA operator must be connected to a
circuit that is protected by a dedicated ground fault
circuit interrupter (GFCI) that complies with all
applicable local electrical codes and regulations.
Install the COVANA cover in such a way that
drainage directs water away from all electrical and
base mechanical components.
Do not connect any auxiliary components to the
electrical system of the COVANA cover unless they
have been approved by COVANA.
Replace electrical components with original
components provided or approved by COVANA.
Ask your dealer for replacement parts.
To reduce the risk of electrical shock, replace all
damaged electrical cables immediately. Failure to
do so may result in death or serious personal injury
due to electrocution.
Do not bury any electricalcables. A buried cable
may result in death or serious personal injury due
to electrocution if direct burial-type cable is not
used, or if improper digging occurs.
WARNING REGARDING DRUG OR
ALCOHOL USE
The use of drugs or alcohol while operating the
COVANA cover is strictly prohibited. The
impairment of judgement, vision or hearing may
affect the safety of other people or result in death.
WARNING REGARDING
MODIFICATIONS TO THE COVANA
COVER
Any modifications to the COVANA cover, such as
mechanical, electrical or aesthetic modifications,
may cause the cover to operate in an unwanted or
dangerous way. Furthermore, these modifications
might void the warranty and certification.
The COVANA cover was designed, tested and
certified for the sole purpose of covering and
securing a spa. Any installation that differs in whole
or in part from this purpose will void the warranty
and certification.
SAVE THESE INSTRUCTIONS

6 LABELLING USER MANUAL
LABELLING
WARNING
Removing any labels from the COVANA cover will void product certification. All labels should always remain
visible. It is the owner’s responsibility to ensure these labels are always visible and should never be
removed
Key operating diagram,
located on the key switch.
Risk of electrocution warning, located
on the operator unit.
Drowning risk, located on all four sides of the COVANA cover.
Specification label, located on the operator.
(North American model)
Note: This label provides the serial number
Specification label, located on the operator.
(European model)
Note: This label provides the serial number

USER MANUAL LABELLING 7
.
Key switch label, located on the key switch cable
Do not step symbol, located on top of
the operator cover
Do not step on the cover label, located at the end C-channels of the COVANA cover.
Electrical information, located on the key switch cable.
Maintenance information, located
on one of the C-Channels.

8GLOSSARY USER MANUAL
GLOSSARY
Part
Figure
Function
All-weather seal
The all-weather seal will help protect the sleeves from damage due
to weather.
Contour seal
The contour seal ensures uniform contact between the cover and
the hot tub. It prevents excessive water and other contaminants
from entering the spa. It also reduces heat loss.
Escape hatch
The escape hatch is a removable panel and part of the cover. Refer
to Using the escape hatch section.
Key switch
The key switch is used to operate the COVANA cover.
Operator
The operator powers and controls the lifting mechanism of the
COVANA cover.
Figure 2
Figure 6
Figure 3
Figure 4
Figure 5

USER MANUAL GLOSSARY 9
Post
The posts are fastened to the cover and allow it to raise or lower.
Pivot arm
Figure 8
Links the cover to the posts.
Top plate cover
The top plate cover is installed on the sleeve assembly.
Blue sticker
The blue sticker is for aesthetic purposes only. It sticks to the front
lip of the top plate cover.
Figure 7
Figure 9
Figure 10

10 QUICK START-UP INSTRUCTIONS USER MANUAL
QUICK START-UP
INSTRUCTIONS
Ensure your COVANA cover was properly installed by
an authorized COVANA installer; this includes the
location of the cover (see the Location considerations
section of installation manual), the foundation of the
cover (see the Foundation preparation section of
installation manual) as well as the electrical
installation of the cover (see the Electrical hook-up
section of installation manual).
Please read carefully the Safety section of this
manual before operating the COVANA cover.
1) Ensure that all debris and snow are removed from
the top of the COVANA cover before operating.
2) Ensure there is nobody in the tub or near the tub
when raising or lowering the cover.
3) Ensure there is no obstruction over or around the
COVANA cover.
4) The key must be held in the proper position until
fully open or closed.
5) The COVANA cover will automatically stop in
both the fully open and fully closed position.
6) Turn the key clockwise to raise the cover.
7) Turn the key counter clockwise to lower the cover.
8) The key will automatically return to the center/off
position when released.
9) Remove the key when finished operating the
COVANA cover. Store the key in a secure place.
WARNING
Users must bring the control key in the hot tub with
them to prevent the unauthorized operation of the
cover.
10) Place the rubber cap back on the key switch after
each use.
IMPORTANT: Keep the cover fully closed when not
in use.

USER MANUAL USING THE ESCAPE HATCH 11
Figure 12
Figure 13
USING THE
ESCAPE HATCH
From below
1) Turn the red handle a quarter turn in either
direction to retract the arms. (Figure 11)
2) Push straight up on the escape hatch and set it
aside.
3) Escape via the opening and call for assistance, if
required.
From above
1) Do not at any point put your weight on the escape
hatch as it may hinder any person trapped below.
2) Use the COVANA key inside the slot located in
the white centre part of the handle. (Figure 12)
3) Turn the handle until the key falls.
4) Continue to turn handle one quarter turn in either
direction.
5) Lift the escape hatch straight up by gripping its
sides and set it aside. (Figure 13)
6) Help the person trapped below by pulling them
out of the hot tub via the opening.
Figure 11

12 MANUAL LIFTING PROCEDURE USER MANUAL
MANUAL LIFTING
PROCEDURE
ELECTRICAL WARNING
Disconnect or turn off and secure all power supplies
before starting any intervention on the COVANA
cover.
1) Disconnect or turn off and secure the power
supply.
2) Remove the four screws at the bottom of the
operator cover and take the cover off. (Figure 14)
3) Use ½”(13 mm) hexagonal socket wrench to
raise or lower the COVANA cover by turning the
operator’s input shaft. (Figure 15)
4) Slowly turn the shaft. Stop immediately if high
tension is felt.
WARNING
Never use a power tool, as this will damage the unit.
5) Turn the input shaft clockwise to lower the roof
and counter clockwise to raise the roof.
WARNING
Do not exceed the limits of the mechanism. Failure to
respect this guideline could cause a mechanical
failure.
6) Reinstall the operator cover with the four screws.
(Figure 14)
7) Reconnect and turn on the power supply.
Figure 15
Figure 14

USER MANUAL WINTERIZING THE HORIZON COVER 13
WINTERIZING THE HORIZON COVER
If you plan on winterizing your hot tub during the cold season, COVANA recommends winterizing the
COVANA cover as well. This process prevents any potential aesthetic damage to your COVANA cover and
minimizes the risk of freezing water damage to the tub. Please follow these instructions:
WARNING
These instructions are relevant for anyone who plans to stop using the hot tub for a long period of time,
particularly if the temperature goes below 32° F (0° C).
1) Clean the COVANA cover completely to remove any dust, greasy residue or any other foreign
contaminants.
2) Prepare the hot tub for closure by following the spa manufacturer's winterization instructions.
3) Completely close the COVANA cover on the hot tub. Ensure the seal touches the whole perimeter of the
hot tub.
4) Ensure the escape hatch is properly installed on the cover and closed.
5) Remove the power from the the COVANA cover. This can be done by shutting off and securing the circuit
breaker powering the COVANA cover
6) Put a tarpaulin or waterproof protection sheet over the COVANA cover. Do not infringe any of the spa
manufacturer’s guidelines during this step.
WARNING
Putting any type of fabric or plastic like a tarpaulin during hot weather could damage the COVANA cover.
Only use such protection for the winterization procedure and during the cold season.
Remove any type of cover or plastic tarpaulin as soon as seasonal temperatures are higher than
freezing temperature (32°F or 0°C).
7) For areas with a large seasonal snowfall, remove excessive snow accumulation regularly or after a heavy
snowfall to avoid damage to the structure of the COVANA cover. Do not let the snow accumulate more than
12 in. (30 cm) on the COVANA cover.

14 PERIODIC MAINTENANCE TABLE USER MANUAL
PERIODIC MAINTENANCE TABLE
Your COVANA cover was designed to provide years of trouble-free enjoyment. As with any appliance, problems
may occasionally occur that require the expertise of an authorized COVANA service technician. Before calling for
service, please refer to the Troubleshooting section. Always retain your original sales receipt for future reference.
*Contact your local dealer
Please call your COVANA dealer for any mechanical, electrical or aesthetic maintenance.
Tasks
Frequency
Each use
Weekly
3 months
Yearly
As needed
Perform a visual inspection (debris,
snow, ice, etc.)
x
Check that the sleeves are correctly
positioned. (Middle sleeves are not out
of place)
x
Check that all-weather seals are
correctly positioned (in contact with the
outer sleeves when the cover is
closed).
x
Listen for unusual sounds during
operation.
x
Check the seal around the COVANA
cover. (no vapor leakage)
x
Check the lifting mechanism by raising
and lowering the COVANA cover.
x
Check the anchoring of the COVANA
cover.
x
Test the GFCI.
x
Check that the escape hatch functions
properly.
x
Check the tension of the chains on
both posts and in the u-frame. *
x
Lubricate chains on both posts and in
the u-frame. *
x
Grease the jack assemblies. *
x
Wash the cover with a mild detergent
(i.e. dishwashing detergent) and water.
Rinse well using only water.
x
Remove escape hatch and clean it with
a mild detergent (i.e. dishwashing
detergent) and water. Rinse well using
only water.
x

USER MANUAL TECHNICAL SPECIFICATIONS 15
TECHNICAL SPECIFICATIONS
Side elevation
Figure 16
The hot tub must fit within
these height specifications:
Min: 32” (81 cm)
Max: 48” (122 cm)
The maximum
raised height is
104” (264 cm)
The maximum
clearance is
26” (66 cm)
25°

16 TECHNICAL SPECIFICATIONS USER MANUAL
Dimensions do not include required access to service hot tub.
Do not scale drawing. Dimensions are in inches [mm].
Frame and footprint
Figure 17

USER MANUAL TECHNICAL SPECIFICATIONS 17
Electrical specifications
The cover requires a dedicated single-phase 115 V AC (North America) or 220 V AC (Europe) hard-wired power
supply.
The cover must be installed in accordance with and comply with all applicable local codes and regulations. All
wiring and connections should be performed by a qualified electrician.
Wires and conduits should be sized according to local codes and regulations.
North American requirements:
Voltage
115 V, 60 Hz (1 hot, 1 neutral, 1 ground)
GFCI
15 A single-pole GFCI (not included)
Current draw
Max 12 A
European requirements:
Voltage
220 V, 50 Hz (2 hot, 1 ground)
GFCI
10 A single-pole GFCI (not included)
Current draw
Max. 6 A
WARNING
COVANA does not allow any modifications of the electrical system. COVANA reserves the right to void the
warranty if any modification is done without its specific approval.
Operating limitations
WARNING
The COVANA cover should never be used if the following conditions are reached.
Maximum wind
Gusts of 20 mph (30 km/h) in the raised position and
45 mph (70 km/h) when completely lowered on the hot
tub.
Maximum weight on the cover (evenly distributed)*
120 lb. (54 kg)
* The load specification for the HORIZON cover is a provision for environmental outcomes, typically some snow or
damp leaves that could accumulate on the cover.
General specifications
Lifting speed
2.5 in./s (6 cm/s)
Total weight
530 lb. (240 kg)
Length key switch cable
25 ft. (7.6 m)

18 TROUBLESHOOTING USER MANUAL
TROUBLESHOOTING
Problem
Probable Causes
Solutions
COVANA cover does not
raise or lower. (Silent
motor and no movement)
The GFCI is tripped.
The power source is
disconnected.
Reset the GFCI.
Check that the power source is enabled.
Check the breaker panel.
Check if any electrical cables are damaged or
pinched.
COVANA cover does not
raise or lower. (Motor
humming and some
visible movement)
Posts are frozen.
Cover is obstructed.
Jack assemblies are jammed.
The motor is obstructed.
Posts are obstructed.
Remove all debris from top of COVANA cover.
Check if posts are obstructed.
Use methanol to free ice buildup on posts.
Grease the post assemblies.
Check the relative position of the two posts.
If all previous attempts failed, contact your local
authorized COVANA dealer.
Posts are not equally
positioned.
The threaded rods are not at
the same height.
Adjust both threaded rods at the same height,
respecting instructions in installation manual.
Middle sleeve has
dropped.
The middle sleeve froze on the
inner sleeve.
The stopper kit is
broken/missing.
Verify that the all-weather seal is on the inner
post and at the proper position.
Check if the stopper kit is broken/missing.
If all previous attempts failed, contact your local
authorized COVANA dealer.
Cover raises unevenly.
A chain is broken.
A spring pin is broken.
A drive shaft has fallen off.
Contact your local authorized COVANA dealer
for technical support.
Do not operate the COVANA cover.
Cover raises but does not
lower.
The cam plate is incorrectly
positioned or missing.
The key switch is faulty.
Limit switches cannot move
properly.
Certified electrician only. Open the operator
and check for faulty up and down limit
switches.
Check if there is any corrosion on the
terminals. If yes, clean the terminals.
Open the key switch terminal and check for
faulty switches.
Check if any electrical cables are damaged or
pinched.
Cover lowers but does
not raise.
The cam plate is incorrectly
positioned or missing.
The key switch is faulty.
Limit switches cannot move
properly.
Certified electrician only. Open the operator
and check for faulty up and down limit
switches.
Check if there is any corrosion on the
terminals. If yes, clean the terminals.
Open the key switch terminal and check for
faulty switches.
Check if any electrical cables are damaged or
pinched.

USER MANUAL TROUBLESHOOTING 19
Escape hatch doesn’t
open/close
Mechanism is jammed.
Verify the position of the locking
mechanism.
Refer to USING THE ESCAPE HATCH section
(page 12)
Remove the escape hatch from the underside
of the cover and clean it to free the mechanism.
If all previous attempts failed, contact your local
authorized COVANA dealer.
Cover seal turned black.
The seal has accumulated
mold.
Clean the affected areas with bleach and a soft
brush. Rinse well with water.
Cover no longer tilts
Brass shear pin in tilting
mechanism is broken.
Gas spring is weak.
Too much snow/ice on cover.
Replace shear pin as per instructions (page
27).
Remove snow/ice.
If all previous attempts failed, contact your local
authorized COVANA dealer.
Cover tilts but will not
return to flat position
when lowering
Gas spring is faulty
Pivot mechanism is jammed
Replace pivot assembly gas springs.
If possible, manually pivot the cover to vertical
position by pulling down on front of cover while
lowering –no more than 50 lbs
If all previous attempts failed, contact your local
authorized COVANA dealer.

20 WARRANTY USER MANUAL
WARRANTY
COVANA Limited Manufacturer’s Warranty 2019
This limited warranty is extended solely to the original purchaser of an automated COVANA spa cover that was sold
by an authorized COVANA dealer after February 1st, 2019 and installed for residential recreational use (hereafter
the Product). The warranty starts on the original date of purchase†. Proof of purchase is required to process your
warranty application.
THE WARRANTY OF YOUR COVANA PRODUCT:
THREE (3) YEARS
•Structure The aluminum frame, brackets and telescoping sleeves are warranted against
breakage and deformation.
•Powder Coating Finish: The powder paint on all surfaces are warranted against chipping
and peeling under normal conditions of use.
•Cover The ABS thermoplastic hardtop and the fiber reinforced XPS core thermal element
are warranted against cracking, fracture and abnormal deformation.
•Mechanical The mechanical components such as the motor, gear boxes, chains, drive
shafts and jacks are warranted against malfunctions or premature wear.
ONE (1) YEAR
•Electrical: The electrical components such as the cables and wires, key switch assembly,
limit switches and the LED light system are warranted against malfunctions.
•Other Components: All other components not mentioned above, with the exception of
parts subject to normal wear, are all warranted against manufacturing defects.
COVANA warrants that parts and accessories subject to normal wear such as batteries, seals, roller shades,
screens and key switch barrels cover, are to be free of manufacturing defects for a duration of THREE (3) MONTHS
from the original date of purchase†.
†Please note: The COVANA warranty is deemed effective no later than 12 months following the date on which the unit was shipped from
COVANA’s factory in Drummondville, Canada.