Cradlepoint R1900 Series User manual

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R1900 Series Router Professional Installation
Guide
Introduction
This document provides a brief overview of the R1900 Series router, discusses what’s inside the box,
and provides basic setup and install instructions for the router.
Disclaimer
Cradlepoint, Inc. (“Cradlepoint”) does not warrant that the hardware will work properly in all
environments or applications, and makes no warranty or representation, either implied or expressed,
with respect to the quality, performance, merchantability, or fitness for a particular purpose of the R1900
Series router even when installed in accordance with this Professional Installation Guide.
This Professional Installation Guide is provided “AS IS,” without any warranty of any kind. Without
limiting the foregoing, to the maximum extent permitted by applicable law Cradlepoint expressly
disclaims all representations, warranties and conditions, whether express, implied, statutory, or
otherwise, with respect to this Professional Installation Guide, including without limitation any warranty
of title, non-infringement, merchantability or fitness for a particular purpose. While Cradlepoint has
made every effort to ensure this Professional Installation Guide is accurate, Cradlepoint disclaims
liability for any inaccuracies or omissions that may have occurred and shall not be liable for any adverse
results caused, in whole or in part, by the installer’s reliance upon the instructions in this Professional
Installation Guide. Information in this Professional Installation Guide is subject to change without notice
and does not represent a commitment on the part of Cradlepoint. Cradlepoint assumes no responsibility
for any inaccuracies that may be contained in this Professional Installation Guide. Cradlepoint makes no
commitment to update or keep current the information in this Professional Installation Guide and
reserves the right to make improvements to this Professional Installation Guide and/or to the products
described in this Professional Installation Guide, at any time without notice.
If you find information in this Professional Installation Guide that is incorrect, misleading, or
incomplete, we would appreciate your comments and suggestions.
Intended Audience
This article is intended for professional networking hardware installers. It provides basic knowledge and
should be used only as a reference guide for installing the R1900 Series router. Due to the unique nature

of each installation, potential for RF exposure, and enhanced separation requirements, customers must
have a professional install their 5G hardware. This document is a reference guide and is intended only to
provide best practices.
Installer Responsibility
Cradlepoint hereby disclaims any liability for failure of the installer to install the hardware properly and
for any other acts and omissions of the installer. By using this Professional Installation Guide, you agree
to indemnify and hold Cradlepoint harmless from and against any and all, liabilities, losses, damages,
costs and expenses (including without limitation attorneys’ fees and costs) incurred by Cradlepoint
arising out of or in connection with any installation work that is done other than in accordance with the
instructions in this Professional Installation Guide.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL
CRADLEPOINT BE LIABLE TO YOU OR TO ANYONE CLAIMING THROUGH OR UNDER
YOU FOR ANY LOST PROFITS, EQUIPMENT DOWNTIME, OR LOSS OF DATA OR BUSINESS
OPPORTUNITY, OR FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY
THEORY OF LIABILITY, ARISING IN ANY WAY IN CONNECTION WITH YOUR
INSTALLATION ACTIVITIES, EVEN IF CRADLEPOINT HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS (SUCH AS THE STATE OF NEW
JERSEY) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF CRADLEPOINT
AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE PRODUCT,
HOWEVER ARISING, REGARDLESS OF THE NUMBER OF EVENTS, OCCURRENCES, OR
CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL
PURCHASER OF THE PRODUCT. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF
CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE
PRODUCT, HOWEVER ARISING, REGARDLESS OF THE NUMBER OF EVENTS,
OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY
THE ORIGINAL PURCHASER OF THE PRODUCT. THE FOREGOING LIMITATIONS WILL
APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Professional Installer Network
Email our Professional Installer Network for assistance in locating a professional installer in your
service area at [email protected].

NOTE: The Verify app includes many of the same instructions with an alternate order. This document
supports the Verify app instructions. Use the Navigation section below to locate the topics most
applicable to troubleshooting your setup issues. For additional setup support, contact a professional
installer or Cradlepoint Support.
Navigation
Click on any of the following links to quickly navigate this document.
Introduction.................................................................................................................................................... 1
Disclaimer ...................................................................................................................................... 1
Intended Audience ......................................................................................................................... 1
Installer Responsibility.................................................................................................................... 2
Limitation of Liability...................................................................................................................... 2
Professional Installer Network........................................................................................................ 2
R1900 Series Router Models........................................................................................................................... 4
Before You Begin ............................................................................................................................................ 4
Location Considerations ................................................................................................................. 4
SIM Card for Wireless Connectivity................................................................................................. 4
Router Communication and Data Usage ......................................................................................... 4
Required Tools for Setup ................................................................................................................ 5
Setup .............................................................................................................................................................. 5
STEP 1: Check box for contents....................................................................................................... 5
STEP 2: Remove the SIM door......................................................................................................... 5
STEP 3: Insert an activated 4FF-sized SIM into the router. .............................................................. 6
STEP 4: Reinstall the SIM door. ....................................................................................................... 6
STEP 5 (OPTIONAL): Connect to an RX30 managed accessory. ........................................................ 7
STEP 6: Attach the antennas. .......................................................................................................... 7
STEP 7: Mount the router. .............................................................................................................. 7
STEP 8 (Optional): Connect the Ethernet cable. .............................................................................. 8
STEP 9: Power up the router. .......................................................................................................... 8
STEP 10: Activate the router through NetCloud Manager. .............................................................. 9
Understanding LEDs.......................................................................................................................................10
Connecting to NetCloud.................................................................................................................................11
Troubleshooting ............................................................................................................................................12
Troubleshooting ............................................................................................................................................12
Help and Support...........................................................................................................................................12
Resources ......................................................................................................................................................12
Terms of Service ............................................................................................................................................12

R1900 Series Router Models
This document applies to the following R1900 series models:
CRADLEPOINT R1900-5GB
MODEL S5A052A
Before You Begin
Read through the following before you set up your Cradlepoint R1900 series router.
Location Considerations
The R1900 is built for installation in a variety of environments. Cradlepoint recommends having a
professional install the R1900 router to ensure proper signal reception and usage. The following are best
practices for determining the location for the installation:
•Ensure that the mounting surface is flat and clear of any obstructions or objects that may
interfere with the antennas, signal reception, or cables.
•Position the device for optimal cellular and Wi-Fi signal reception.
•Avoid mounting in direct sunlight or in locations where it may be exposed to the weather.
•Ensure plenty of airflow for ventilation.
•Keep the device out of reach. It is required that the endpoint be installed behind a locked/gated
enclosure to restrict unauthorized access. The R1900 is designed to work in elevated ambient
temperatures which may cause the surface of the device to become too hot to safely touch.
•Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included in the
product shipping box.
For mobile installations, refer to the Vehicle Installation Guide for Mobile Routers for more
information.
IMPORTANT: The R1900 Series router requires increased separation distances in relation to other
networking hardware. Therefore, Cradlepoint requires that all 5G adapters be installed by a professional.
For assistance with installation or in locating a professional installer, contact Cradlepoint Sales and
Support.
SIM Card for Wireless Connectivity
A wireless broadband data plan must be added to your Cradlepoint R1900 for wireless broadband
connectivity. The SIM must be provisioned by the carrier. Contact your carrier for details about
selecting a data plan and about the process for provisioning your SIM. To configure the router for
failover and failback functionality, refer to the article, Effectively Utilizing 2-SIM Modems.
Router Communication and Data Usage
The factory default configuration of the router is set to communicate with Cradlepoint and other
resources at regular intervals to access the latest NetCloud OS and modem updates, clock
synchronization (NTP), and NetCloud Manager. Such communication may result in data usage and

applicable charges regardless of whether the router uses a wired or wireless Internet connect. To avoid
such data usage and potential charges, refer to Router Communication/Data Usage for more information.
Required Tools for Setup
Cradlepoint recommends that a professional install the R1900 in any environment. However, the
following tools may be necessary for setup.
•#0 Philips-head screwdriver (for SIM cover screws)
•#2 Philips-head screwdriver (for mounting screws)
•Mounting tools - Depending on the location of installation, additional mounting tools may be
necessary. These tools may include, but are not limited to:
oScrewdrivers
oDrill and drill bits
oAdditional screws
oZip ties
Setup
Refer to the following for general setup instructions.
STEP 1: Check box for contents.
Prior to having the R1900 router installed, open the box and ensure that all items are present. You
should have received the following:
•[1] R1900 series router
•[1] 3-meter (2x2) Power and GPIO cable
•[4] M4 screws, nuts, and washers
•[1] Mounting template
•[1] Quick Start Reference sheet
•[1] Safety, Warranty, and Regulatory guide
Accessories
To optimize the R1900 series router for Wireless WAN or with failover configuration, you will need at
least one activated 4FF-sized SIM card, with an active cellular data plan.
Additional accessories to enhance your router capabilities include, but are not limited to:
•OBDII cable
•RX30-POE
•Antennas
oRefer to the Cradlepoint Antenna webpage for assistance in locating a Cradlepoint
Approved vendor.
STEP 2: Remove the SIM door.

Unscrew and remove the SIM cover from the router.
STEP 3: Insert an activated 4FF-sized SIM into the router.
•Insert an activated 4FF SIM card into the SIM1 slot (contacts down, notch in). The SIM card will
click into place.
•Optionally, insert an active 4FF SIM into the SIM2 slot with the same orientation.
STEP 4: Reinstall the SIM door.
Replace the SIM cover and secure with the SIM door screws.

STEP 5 (OPTIONAL): Connect to an RX30 managed accessory.
For PoE devices, attach the R1900 to the RX30-POE managed accessory. Refer to the installation
instructions detailed in the RX30 Quick Start Guide and then continue to the next step when the RX30 is
appropriately attached.
STEP 6: Attach the antennas.
The R1900 series router does not include antennas. Antennas must be purchased separately or through a
third-party vendor. Refer to the Cradlepoint Antenna webpage for more information and options.
NOTE: Only use remote or cabled-out (x-in-1) antennas. Paddle antennas are not recommended for
optimal performance.
Refer to the Vehicle Installation Guide for Mobile Routers for antenna setup best practices.
STEP 7: Mount the router.
The R1900 series router may be mounted in a number of ways and should be completed by a
professional installer. Refer to the following for best practices:
•Mark the desired mounting location on the ceiling, wall, kiosk, or vehicle using a pen or marker.

•Ensure the mounting location is away from RF interfering materials and objects such as
reflective surfaces, brick and concrete, microwaves, and so on.
•Pre-drill holes for the mounting screws.
•Use anchors and other screw-securing accessories to ensure the device is securely mounted in
place.
•Refer to the Location Considerations section of this document.
STEP 8 (Optional): Connect the Ethernet cable.
oIf you are using a wired, Ethernet WAN connection, connect the Ethernet cable to the WAN port
on the back of the R1900. Connect the other end to your WAN source.
oIf you are using a wireless WAN (using cellular connectivity), you will need to power up the
router first, access your NetCloud Manager account, and then complete the setup.
STEP 9: Power up the router.
The 4-pin GPIO cable is configured to allow for using a 4-wire/GPIO cable to hardwire power for DC
connections, or for using GPIO. Refer to the following for pin configuration:
•Insert the 4-pin end of the power adapter into the 4-pin port on the router, ensuring appropriate
alignment of pins as illustrated above.
•Connect the wires on the other end to the appropriate fuse or power source.
•Allow 1 minute for the router to run through its bootup sequence.
PIN
Wire Color
Definition
Details
1
Black
Ground
Ground to the vehicle chassis
2
Red
Power
VDC battery constant
3
Orange
Input
VDC ignition sensing accessory input
4
Blue
Output
General purpose I/O (GPIO)

The 8-pin GPIO socket is configured to allow for using an 8-wire/GPIO cable. This connector provides
extensibility and the ability to connect a redundant power supply. Refer to the following for pin
configuration:
PIN
Wire Color
Definition
Details
1
Black
Ground
Ground to the vehicle chassis
2
Brown
Analog Input
0-5v/0-36v
3
Red
Power
Redundant power supply
4 Black Ground Ground to the vehicle chassis
5
White
GPIO3
LVTTL compatible, protected to 36V DC input
6
Blue
GPIO2
LVTTL compatible, protected to 36V DC input
7
Yellow
GPIO1
LVTTL compatible, protected to 36V DC input
8 Orange
Ignition
Sense
Provides option to power up when vehicle
ignition is on.
STEP 10: Activate the router through NetCloud Manager.
Activate your R1900 series router through NetCloud Manager (NCM). Your router is packaged with
NetCloud services and requires that you log into your NetCloud account to activate. Refer to Getting
Started with NetCloud Manager for more information.
GPIO
4 3 2 1
8 5

Understanding LEDs
Refer to the following table for information about LED indicators.
Status
Indicator Behavior
POWER
The Cradlepoint R1900 must be powered using an approved 9-36V DC power
source.
•No Light = Not receiving power. Check the power
switch and source connection.
•Green = Powered ON.
•Yellow = Attention. Log into NCM and use the
Remote Connect menu to access the router’s NCOS to
manage any alert.
oNOTE: Upon initial installation, the light will
be yellow until the device is registered in
NetCloud Manager (NCM).
SIGNAL
STRENGTH LED bars indicate the modem’s signal strength.
•4 Solid Bars = Strongest signal
•1 Blinking Bar = Weakest signal (A blinking bar
indicates half of a bar)
•4 Blinking Bars = SIM door is not installed, modem is
off
4G LTE
EMBEDDED
MODEM
Indicates information about the embedded 4G LTE modem.
•No Light = Modem not connected.
oNOTE: You will not be able to see the icon
when the modem is not connected.
•Solid Green = Modem has established an active WAN
connection.
•Flashing Green = Modem is connecting.
•Solid Yellow = Modem is not active.
•Flashing Yellow = Data connection error. No modem
connection possible.

•Flashing Red = Modem is in the process of resetting.
oNOTE: Blinking Red with Signal Strength
LEDs = SIM door is not installed, modem is
off.
5G
CONNECTION Indicates 5G WAN connectivity.
•No Light = No 5G connection.
•Flashing Green = Sub-6 GHz 5G data connection
error; no modem connection is possible.
•Solid Green = Sub-6 5G connected.
Wi-Fi
BROADCAST Indicates activity on the Wi-Fi broadcast for both 2.4 and 5 GHz bands.
•No Light = Wi-Fi is not operating.
•Blue = Wi-Fi is on and operating normally
LAN
ACTIVITY
Indicates an active LAN connection.
NOTE: Only one LAN connection will be active at a time.
•No Light = LAN is not connected or is not currently
active.
•Flashing Green = Active LAN connection.
GPS Indicates the status of the GPS connection.
•No Light = No GPS lock
•Flashing Blue = GPS obtaining lock
•Solid Blue = GPS locked
Connecting to NetCloud

Activate your device through NetCloud Manager (NCM). Your device is packaged with NetCloud
services and requires that you log into your NetCloud account to activate your device. Refer to Getting
Started with NetCloud for more information:
Troubleshooting
If the device takes longer than 5 minutes to connect to the Internet, you may need to log into the local UI
of the device to make configuration changes or start the troubleshooting process. You must be physically
co-located with the device to do this. If there is no Internet connection, refer to the following:
•No Internet or Connection Issues
•NCOS: How to Configure WAN Interfaces
Once the device connects to the Internet, ensure that desired functionality is working appropriately
through NCM.
Troubleshooting
Customer Support
Customer Community
Help and Support
Cradlepoint Customer Connect Community
Cradlepoint Support Services
Resources
R1900 Series Router Data Sheet
R1900 Series Webpage
RX30 Quick Start Guide
RX30 Webpage
RX30 Data Sheet
Terms of Service
Terms of Service
Privacy Policy
GDPR Privacy Policy

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SAFETY, REGULATORY, AND WARRANTY GUIDE
CRADLEPOINT R1900-5GB MODEL: S5A052A
CRADLEPOINT RX30-POE MODEL: S0A052A
Thi s import ant Safet y, Regulat or y, and Warr ant y Guide cont ai ns safet y, handl ing, di sposal,
regul at ory, t rademar k, copyr ight , and sof t ware li censing inf ormat ion.
Read all safet y inf ormation below and operating instructions before using the device to
avoid inj ury.
THIS DEVICE REQUIRES PROFESSIONAL INSTALLATION
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
Thi s equi pment has been t est ed and f ound t o compl y wi t h t he l imit s f or a Class B di git al
devi ce, pur suant t o Part 15 of t he FCC Rul es. These li mi t s ar e d esi gned t o pr ovide
reasonable prot ect i on agai nst har mf ul i nt erf er ence i n a r esident ial inst all at ion. This
equi pment gener at es, uses and can r adiat e r adi o f requency ener gy and, i f not inst all ed
and used in accor dance wi t h t he i nst r uct i ons, may cause har mf ul i nt erf er ence t o radio
communicat ions. How ever, t her e is no guar ant ee t hat int erf er ence w ill not occur in a
par t icular i nst al lat i on. If t his equipment does cause har mf ul i nt erf er ence t o r adio or
t elevi sion r ecept i on, which can be det ermined by t ur ning t he equi pment off and on, t he
user i s encour aged t o t r y t o cor rect t he i nt er ference by one of t he f oll owing measur es:
• Reor ient or r elocat e t he receivi ng ant enna.
• Connect t he equipment int o an out let on a cir cui t di ff er ent fr om t hat t o whi ch t he
receiver is connect ed.
• Increase t he separ at ion bet ween t he equi pment and recei ver .
• Consult t he dealer or an experienced radi o/ TV t echnici an f or help.
FCC CAUTION
Any changes or m odi fi cat i ons not expr essl y approved by t he party responsible f or
compli ance coul d voi d t he user ’ s aut hor it y t o op erat e t his equi pm ent .
This device complies with Part 15 of t he FCC Rul es. Oper at ion is subj ect t o t he f ol lowi ng
t wo condi t ions: (1) t hi s devi ce may not cause harmf ul int erf erence, and (2) t hi s device
must accept any i nt erf er ence r ecei ved, i ncl udi ng i nt erf er ence t hat may cause undesired
oper at i on.
FCC STATEMENT
For pr oduct avail abl e in t he USA/ Canada mar ket , onl y channel 1-11 can be oper at ed.
Select ion of ot her channel s i s not possi bl e.
Operat i on of t he 5 GHz WiFi r adios is restrict ed t o indoor use only.
Thi s devi ce meet s all t he ot her r equir ement s speci fi ed in Part 15E, sect ion 15.407 of t he
FCC Rules
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limit s set f ort h for an uncont rolled
envi ronment . This equipment should be inst all ed and oper at ed wit h mi nimum di st ance of
20 cm bet ween t he radiat or and your body.
Thi s devi ce and i t s ant ennas(s) must not be co-locat ed or operat i ng in conj unct i on wi t h
any ot her ant enna or t ransmit t er except in accor dance wi t h FCC mul t i-t r ansmit t er
product procedures.
To comply wi t h FCC r egulat ions l imit i ng bot h maxi mum RF out put power and human
exposure t o RF radi at ion, t he maximum cell ular ant enna gain must not exceed 5 dBi,
except when operat ion in Band 30 is not disabled. (See “ FCC LTE BAND 30 NOTICE FOR
INSTALLERS IN USA sect i on i n t he onl ine user manual at ww w. cradlepoi nt . com)
To comply wi t h FCC r egulat ions l imit i ng bot h maxi mum RF out put power and human
exposur e t o RF radi at ion, t hese devices may onl y oper at e w it h m onopol e ant ennas
accordi ng t o t he f ol lowi ng t abl e. Ant ennas having a higher or l ow er gain ar e st ri ct ly
pr ohibi ted. The requi red ant enna i mpedance is 50 ohms.
Type Model Ant enna Type Frequency Gain
WiFi N/ A Monopole 2402-2483.5 MHz
5150-5250 MHz
5250-5350 MHz
5470-5725 MHz
5725-5850 MHz
0.0 – 5.50 dBi
0.0 – 5.81 dBi
0.0 – 5.77 dBi
0.0 – 5.71 dBi
0.0 – 5.99 dBi
INDUSTRY CANADA STATEMENT
This device complies with ISED’ s license-exempt RSS standards. Operation is subj ect to
the f ollowing two condit ions: (1) this device may not cause interference, and (2) t his
devi ce must accept any int erf er ence, i ncl uding interference t hat may cause undesired
oper at i on of t he devi ce.
For pr oduct avail abl e in t he USA/ Canada mar ket , onl y channel 1-11 can be oper at ed.
Select ion of ot her channel s i s not possi bl e.
Caut ion :
(i) t he device f or oper at ion i n t he band 5150-5250 MHz i s only f or indoor use t o r educe t he
pot ent ial f or harmf ul int er ference t o co-channel mobil e sat el lit e syst ems;
(ii) f or devi ces wi t h det achabl e ant enna(s), t he m aximum ant enna gai n permi t t ed f or
devices in t he bands 5250-5350 MHz and 5470-5725 MHz shall be such t hat the equipment
still complies with t he e.i.r. p. limit; (det achable ant enna only)
(iii ) f or devices wit h det achable ant enna(s), t he maximum ant enna gain permi t t ed f or
devi ces i n t he band 5725-5850 MHz shall be such t hat t he equi pment st i ll compl ies wi t h
t he e. i. r. p. li mit s as appr opri at e; (det achabl e ant enna onl y)
INDUSTRY CANADA RADIATION EXPOSURE STATEMENT
This equipment complies with IC radiation exposure limit s set forth for an uncontrolled
envi ronment . This equipment should be inst all ed and oper at ed wit h mi nimum di st ance of
21 cm bet ween t he radiat or and your body.
Thi s device and i t s ant ennas(s) must not be co-l ocat ed or operat i ng i n conj unct i on wi t h
any ot her ant enna or t ransmit t er except in accordance w it h IC mult i -t r ansmi t t er pr oduct
procedures.
This radio t ransmitt er (IC: 6921A-S5A052A, 2417C-EM91) has been approved by Indust ry
Canada t o oper at e wi t h t he ant enna t ypes l ist ed below w it h t he maxi mum per mi ssibl e
gain and r equi red ant enna i mpedance f or each ant enna t ype i ndi cat ed. Ant enna t ypes not
incl uded in t hi s l ist , having a gain great er t han t he maximum gain indi cat ed f or t hat t ype,
are st rict ly prohibit ed f or use w it h t hi s device.
This devi ce has been designed t o operat e wi t h cell ular ant ennas having a maxi mum gain
of 5 dBi . Ant ennas having a hi gher gain ar e st rict l y pr ohibit ed per r egul at ions of Indust ry
Canada. The required ant enna impedance is 50 ohms.
These devices have been desi gned t o operat e wi t h monopole ant ennas according t o t he
following t abl e. Ant ennas having a higher or l ower gain ar e st ri ct ly prohibi t ed per
regulat ions of Industry Canada. The required ant enna impedance is 50 ohms.
Type Model Ant enna Type Frequency Gain
WiFi 170
WiFi N/ A Monopole 2402-2483.5 MHz
5150-5250 MHz
5250-5350 MHz
5470-5725 MHz
5725-5850 MHz
0.0 – 5. 50 dBi
0.0 – 5. 81 dBi
0.0 – 5. 77 dBi
0.0 – 5. 71 dBi
0.0 – 5. 99 dBi
DÉCLARATION D’INDUSTRIE CANADA
Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils radio exempt s
de l icence. L’ expl oit at ion est aut or isée aux deux condi t ions suivant es : (1) l e di sposi t if ne
doit pas produire de brouillage préj udiciable, et (2) ce disposit if doit accept er t out
brouillage reçu, y compris un brouillage suscept ible de provoquer un fonct ionnement
indésirable.
Pour l es pr odui t s di sponi bl es aux Ét at s-Uni s / Canada du mar ché, seul l e canal 1 à 11
peuvent êt re exploi t és. Sél ect ion d'aut res canaux n'est pas possi ble.
Aver t issement :
Le guide d’ ut ilisation des disposit if s pour réseaux l ocaux doi t inclure des inst ruct ions
précises sur les rest rict ions susmentionnées, not amment :
(i) l es disposit ifs fonct ionnant dans la bande 5150-5250 MHz sont réservés uniquement
pour une ut ilisat ion à l’ intérieur afin de réduire les risques de brouillage préj udiciable aux
systèmes de satellit es mobiles ut ilisant les mêmes canaux;
(ii ) pour l es disposi t if s munis d’ ant ennes am ovibles, le gain maxi mal d’ ant enne per mis
pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz et de 5 470 à 5 725 MHz doit
êt r e conf or me à l a l imi t e de l a p. i. r. e;
(iii) pour les dispositif s munis d’ ant ennes amovibles, le gain maximal d’ ant enne permis
(pour les dispositifs ut ilisant la bande de 5 725 à 5 850 MHz) doit êt re conforme à la limit e
de la p. i. r.e. spécifiée, selon le cas;
NOTE IMPORTANTE (POUR L’UTILISATION DE DISPOSITIFS MOBILES): DÉCLARATION
D’EXPOSITION AUX RADIATIONS
Cet équi pement est conf orme aux l imit es d'exposit i on aux r ayonnement s IC ét abl ies pour
un envi ronnement non cont rôlé. Cet équipement doit êt re installé et ut ilisé avec un
minimum de 21 cm de dist ance ent re la source de rayonnement et vot re corps.
Cet appareil et son ant enne (s) ne doit pas êt re co-localisés ou f onct ionnement en
association avec une autre antenne ou transmet teur.
Le présent ém et t eur r adio (IC: 6921A-S5A052A, 2417C-EM91) a ét é approuvé par Indust rie
Canada pour f onct ionner avec les t ypes d'ant enne énumérés ci-dessous et ayant un gain
admissible maximal et l'impédance requise pour chaque t ype d'ant enne. Les types
d'antenne non incl us dans cet t e liste, ou dont le gain est supérieur au gain maximal
indi qué, sont st r ict em ent i nt er di t s pour l'expl oi tat ion d e l 'émet t eur .
Ce disposit i ve a et e concu pour f onct i onner ave une ant enna cel l ulai re ayant un gai n
maximal de 5 dBi. Une ant enne a gain plus eleve est st rictement int erdit e par les
reglemnet s d’ Indust ri e Canada. L’ i mpedance d’ ant enne requi se est de 50 ohms.
Ces appareils ont été conçus pour fonct ionner avec des ant ennes monopôles
conformément au t ableau suivant . Les ant ennes ayant un gain supérieur ou inf érieur sont
st rict ement i nt er dit es par l es règlement s d'Indust r ie Canada. L'impédance d'ant enne
requise est de 50 ohms.
Type Model Ant enna Type Frequency Gain
WiFi N/ A Ant ennes
unipol aires
2402-2483.5 MHz
5150-5250 MHz
5250-5350 MHz
5470-5725 MHz
5725-5850 MHz
0.0 – 5. 50 dBi
0.0 – 5. 81 dBi
0.0 – 5. 77 dBi
0.0 – 5. 71 dBi
0.0 – 5. 99 dBi

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2February2021DocumentPart:500022‐000

INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE
Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA
EU Authorized Representative: Jan Willeke, Area Director Central Europe,
Cradlepoint EMEA. Beim Riesenstein 21, 22393 Hamburg, Germany

Hereby, Cradlepoint Inc. decl ar es t hat t hi s equipment is in compl iance wi t h t he Radi o
Equipment Direct ive 2014/ 53/ EU.
The f ul l t ext of t he EU decl arat ion of conf ormi t y i s avail abl e at t he f ol low ing int ernet
address: Cradlepoint.com/ product -certifications
RESTRICTIONS ON USE IN THE EU
5 GHz 802. 11 a/ n/ ac WiFi radios are restrict ed t o indoor use only. The 5GHz WiFi radio in
t his device must be power ed OFF if t he device i s i nst al led out door s, or i f t he devi ce i s
inst al led in a vehicl e.
RF EXPOSURE STATEMENT
To compl y wit h RF Exposure r equi rement s, t his equipment should be installed and
oper ated wi t h minimum dist ance of 20 cm bet ween t he r adiat i ng devi ce and your body.
ACCESSORIES IMPACTING COMPLIANCE
To maint ain compliance wit h EMC, Radio, and RF Exposure r equirement s, use only
Cradl epoint accessories int ended f or use wi t h t hi s product . All Cradl epoi nt accessories
int ended f or use w it h t his pr oduct will mai nt ain EMC, Radio, and RF Exposure compl iance
when i nst all ed accor ding t o i nst r uct ions. Cell ul ar ant ennas must have a gai n <5 dBi.
802. 11 ant ennas must have a gain bet w een 0 – 5. 99 dBi.
RECYCLING AND ENVIRONMENTAL INFORMATION
To f ind inf ormat ion on Cradlepoint ’ s commi t ment t o our envir onment and how t o
responsi bl y r ecycle or recover Cradl epoi nt pr oduct s at t he end of t heir usef ul l if e, please
vi si t Cradl epoi nt . com/ i nt er nat ional .
FREQUENCIES USED AND MAXIMUM POWER OUTPUT IN THE EU
The Cradlepoint IBR1700 series
R1900-5GB
2412-2472MHz: 19.99 dBm
2402-2480MHz (LE): 19.63 dBm
5180-5240MHz: 22.89 dBm
5260-5320MHz: 22.91 dBm
5500-5700MHz: 29.52 dBm
LTE Band 1 (1920-1980 MHz) 23.98 dBm
LTE Band 3 (1710-1785 MHz) 24.43 dBm
LTE Band 7 (2500-2570 MHz) 26.38 dBm
LTE Band 8 (880-915 MHz) 24.37 dBm
LTE Band 20 (832-862 MHz) 24.25 dBm
LTE Band 28 (703-748 MHz) 24.65 dBm
LTE Band 34 (2010-2050 MHz) 24.08 dBm
LTE Band 38 (2580-2620 MHz) 26.38 dBm
LTE Band 40 (2300-2400 MHz) 26.88 dBm
LTE Band 42 (3400-3600 MHz) 26.89 dBm
WCDMA Band 1 (1920-1980 MHz) 24.48 dBm
WCDMA Band 3 (1710-1785 MHz) 24.13 dBm
WCDMA Band 8 (880-915 MHz) 24.87 dBm
NR N1(1920-1980 MHz) 23.98 dBm
NR N3(1710-1785 MHz) 23.63 dBm
NR N28(703-748 MHz) 24.65 dBm
NR N41(2496-2690 MHz) 25.58 dBm
NR N77(3300-4200 MHz) 26.59 dBm
NR N78(3300-3800 MHz) 26.59 dBm
RF EXPOSURE STATEMENT FOR AUSTRALIA
To compl y wi t h RF Exposure r equi rement s, this equipment should be installed and
oper at ed t o ensur e a minimum dist ance of 35 cm bet w een t he radi at ing devi ces ( ant ennas)
and human bodies.
SAFETY AND HAZARDS
This equi pment is designed t o operat e i n ambient t emp erat ur es up t o 60 ° C (140 ° F).
When oper at ing in elevat ed ambient t emper at ures, t he surf ace of t he eq uipment may
exceed 60 ° C and become t oo hot t o saf ely t ouch. Under t his condit ion, t his product must
be i nst all ed i n a secur ed l ocat ion t hat is not accessible t o accident al t ouch, and access t o
t he device must be r est rict ed t o servi ce per sons or users who possess t he pr oper t ool or
key to access t he device and have been informed about t he pot ent ial high surface
temperatures and instruct ed on how t o saf ely handle and/ or service the device.
Under no cir cumst ances shoul d t he devi ce be used in any ar eas
(a) where blasting is in progress,
(b) where explosive at mospheres may be present , or
(c) t hat are near (i) medical or life support equipment, or (ii) any equipment which may
be suscept ibl e t o any f orm of radi o i nt erf er ence.
In such areas, t he device MUST BE POWERED OFF AT ALL TIMES (since t he device
ot her wise coul d t r ansmit signal s t hat mi ght i nt er f ere wi t h such equi pment ).
In addition, under no circumst ances should t he device be used in any aircraft, regardless
of whet her t he ai rcraf t is on t he ground or in f li ght . In any ai rcraf t , t he device MUST BE
POWERED OFF AT ALL TIMES since t he devi ce ot her wise coul d t r ansmit signal s t hat mi ght
interf ere with various onboard systems on such aircraft. Furt hermore, under no
ci rcumst ances should t he device be used by t he driver or operat or of any vehicle. Such
use of the device will det ract from t he driver’ s or operator’ s control of t hat vehicle. In
some j urisdict ions, use of t he device while driving or operat ing a vehicle constit utes a
civil and/ or criminal offense.
Due t o t he nat ur e of w irel ess communicat ions, t r ansmissi on and r ecept i on of dat a by t he
devi ce can never be guar ant eed, and i t i s possi bl e t hat dat a communicat ed or t r ansmit t ed
wirelessly may be delayed, corrupt ed (i.e., contain errors), or t ot ally lost. The device is
not intended f or, and Cradlepoint recommends t he device not be used in any crit ical
applicat ions where f ailure to transmit or receive dat a could result in propert y damage or
loss or per sonal i nj ur y of any ki nd (incl udi ng deat h) t o t he user or t o any ot her par t y.
Cradlepoint expressly disclaims liability for damages of any kind resulting f rom:
(a) delays, errors, or losses of any dat a transmitted or received using t he device; or
(b) any f ail ure of t he device t o t ransmi t or r eceive such dat a.
For proper and safe vehicle installations, t he device must be professionally installed
inside t he passenger compart ment . The Power and GPIO accessory cable must be
connect ed t o a f used cir cuit i n t he vehi cle. This f used circui t requires a 3A f use. If the
supply connection is made direct ly t o the bat tery, an inline 3A f use should be installed in
t he posit i ve l ead. For Nort h Ameri ca, a UL List ed f use i s t o be used.
Warning: This product is only t o be i nst all ed by qual if ied per sonnel.
Purchaser agrees t o indemni fy Cradlepoi nt against any l iabil it y or damages caused t o t hi rd
par ties as a result of Purchaser’ s misuse or mi sappl icat ion of t he Cradl epoi nt product .
OPEN SOURCE SOFTWARE
This pr oduct cont ai ns sof t w are di st r ibut ed under one or mor e of t he f ol l owi ng open
source licenses: GNU Gener al Public License Version 2, BSD License, Net -SNMP License,
and PSF License Agreement for Pyt hon 3. 3. For mor e i nf ormat ion on t his sof t ware,
including l icensing t er ms and your ri ght s t o access sour ce code, cont act Cr adl epoi nt at
Cr adl epoint . com/ opensource.
HARDWARE WARRANTY INFORMATION
Cr adl epoint , Inc. war rant s t hi s hardware product against defect s in mat erials and
wor kmanshi p t o t he or iginal pur chaser f or a peri od of t hree ( 3) year s f r om t he dat e of
shipment. This warrant y is limit ed to a repair or replacement of the hardware product , at
Cr adl epoint ’ s discret i on, as purchaser’ s sole and exclusive remedy. If t his hardware
pr oduct was pr ocured as a component of a Net Cl oud Sol ut ion Package, addi t ional
warrant y may be available. Please see Cradlepoint ’ s website for det ails. Cradlepoint does
not warr ant t hat t he oper at ion of t he pr oduct wi ll meet your r equir ement s or be er ror
free. CRADLEPOINT MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED.
CRADLEPOINT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-
INFRINGEMENT.
LIMITATION OF CRADLEPOINT LIABILITY
The information contained in this Safety, Regulatory, and Warranty Guide is subject to
change without notice and does not represent any commitment on the part of
Cradlepoint or its affiliates. CRADLEPOINT AND ITS AFFILIATES HEREBY SPECIFICALLY
DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING
WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS
OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF
CRADLEPOINT AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR (B) CLAIMS BY
ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE
AGGREGATE LIABILITY OF CRADLEPOINT AND/ OR ITS AFFILIATES ARISING UNDER OR IN
CONNECTION WITH THE PRODUCT, REGARDLESS OF THE NUMBER OF EVENTS,
OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE
ORIGINAL PURCHASER OF THE PRODUCT. THE LIMITATIONS OF LIABILITY SET FORTH
HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT REGARDLESS OF WHETHER THE
REMEDIES HEREUNDER ARE DETERMINED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE.
PRIVACY
Cr adl epoint may col lect gener al dat a per t aini ng t o t he use of Cr adl epoint product s vi a
your Int er net connect i on ( wi red and/ or w irel ess) such as device ID/ ser ial number ,
net wor k st at us, IP addr ess, MAC addr ess, operat i ng syst em, br owser t ype and version
number, et c. , in or der t o provide you w it h bet t er ser vices, enhance user experi ence, and
improve performance.
OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT
By act i vat i ng or usi ng your IBR1700 devi ce, you agr ee t o be bound by Cr adl epoint ’ s Ter ms
of Use, User License and ot her applicable Legal Policies.
© 2016 Cradlepoint , Inc. All rights reserved. Cradlepoint is not responsible for omissions
or errors in typography or phot ography. Cradlepoint , IBR1700, and t he Cradlepoint logo
are t r ademarks of Cr adl epoi nt , Inc. in t he US and ot her count r ies. Ot her t r ademarks ar e
pr oper t y of t heir r espect ive owner s.
ROUTER COMMUNICATION/DATA USAGE
The f act or y def aul t conf igur at ion of t he rout er i s set t o communicat e wi t h Cr adl epoi nt
and ot her resour ces at r egular i nt erval s t o access t he l at est f irmware and modem updat es,
clock synchronizat ion (NTP), and NetCloud Manager (ECM) membership. Such
communicat ion may r esult in dat a usage and appl icabl e char ges r egardl ess of whet her t he
router uses a wired or wireless Int ernet connection. To avoid such data usage and
pot ent i al char ges, consul t t he f ol lowi ng Knowl edge Base art icle:
ht t p: / / know ledgebase. cradl epoi nt . com/ ar t icl es/ support / r out er -communicat ion- dat a-
usage

Get Started:
Cradlepoint R1900
Download Cradlepoint Verify from your favorite app store.
1
Launch the app and sign in using your NetCloud credentials.
2
Follow the step-by-step instructions in Cradlepoint Verify to
set up your device.
3
To configure and manage your devices, visit NetCloud
Manager at cradlepointecm.com.
4
Find more detailed instructions at cradlepoint.com/r1900-start.
Access the Community for best practice documentation at customer.cradlepoint.com.