Crystal RD1119 User manual

RD1119
RUGGED SERVER USER GUIDE
The most trusted provider for operational, deployable,
and high reliability computing applications.
ISO 9001:2008 &
AS9100C:2009 Certified QMS
©2016 Crystal Group Inc. All Rights Reserved. DOC-00483 REV B

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CONTENTS
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TABLE OF CONTENTS
CONTENTS ............................................................................................................................. 1
WE THANK YOU ..................................................................................................................... 3
SAFETY .................................................................................................................................. 4
ADVISORIES ....................................................................................................................................4
HANDLING PRECAUTIONS ...............................................................................................................5
ELECTROSTATIC DISCHARGE (ESD) ...................................................................................................5
BATTERY DISPOSAL .........................................................................................................................5
A CONTACT INFORMATION................................................................................................. 6
CUSTOMER SERVICE HOURS OF OPERATION ....................................................................................6
TECHNICAL SUPPORT ASSISTANCE AVAILABILITY .............................................................................6
B PRODUCT INFORMATION ................................................................................................ 7
OVERVIEW .....................................................................................................................................7
IDENTIFYING THE DISPLAY ..............................................................................................................7
SPECIFICATIONS ..............................................................................................................................7
C INSTALLING THE PRODUCT .............................................................................................. 9
GROUNDING ..................................................................................................................................9
RACK MOUNTING PRECAUTIONS ....................................................................................................9

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D OPERATING THE PRODUCT ............................................................................................ 14
CONNECTING TO A POWER SOURCE .............................................................................................. 14
POWERING THE DISPLAY ON ......................................................................................................... 14
E MAINTAINING THE PRODUCT ........................................................................................ 15
DRIVER UPDATES .......................................................................................................................... 15
INPUT/OUTPUT (I/O) PORTS ......................................................................................................... 17
F TROUBLESHOOTING ...................................................................................................... 18
AVAILABLE WARRANTY ....................................................................................................... 19
CRYSTAL GROUP LIMITED WARRANTY ........................................................................................... 19
LEGAL INFORMATION .......................................................................................................... 20
COPYRIGHTS AND TRADEMARKS ......................................................................................... 21
DESTINATION CONTROL NOTICE .......................................................................................... 21
DISCLAIMERS ....................................................................................................................... 21
CERTIFICATIONS AND LICENSES ........................................................................................... 21

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WE THANK YOU!
From all of us at Crystal Group Inc., THANK YOU for your purchase of the RD1119 Rugged
Display. Our customers are the lifeline that keeps Crystal going. That is why it is extremely
important to us that our customers are 100% satisfied with their product choice.
Crystal products are designed to provide superior performance and reliability in the harshest
environments. Our company is ISO 9001:2008 and AS9100C:2009 certified QMS to show that
we are dedicated to providing high quality products to our customers.
We are confident that this server will meet or exceed your expectations for what a rugged
industrial/military computer server should accomplish. If you have any questions or concerns,
please contact us at one of the options listed in the Contact Information section on page 6.

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SAFETY
Any service should be performed by qualified service personnel. Carefully follow all advisories
and instructions in this guide to avoid causing any bodily injury or damage to the unit. This
product does not contain any user serviceable parts.
ADVISORIES
Three types of advisories are used throughout this guide to emphasize important information or
to warn of potential hazards to the user or equipment. These advisories each have a specific
icon that will stand for one of the following: Note, Warning, or Caution. An example of each is
shown below:
NOTE
A note indicates important information that helps make better use of the equipment.
WARNING
A warning indicates a potential for property damage, personal injury, or death.
CAUTION
Caution indicates potential damage to hardware or loss of data if instructions are not
followed.

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HANDLING PRECAUTIONS
This product has components that may be damaged by electrostatic discharge (ESD).
ELECTROSTATIC DISCHARGE (ESD)
To protect the equipment from electrostatic discharge, observe the following precautions when
handling or storing the equipment or its components:
1. Always use a grounded wrist strap at the workstation or ground frequently by touching
the metal chassis of the system before handling any components. The chassis must be
connected to an earth ground.
2. Use antistatic padding on all work surfaces.
3. Avoid static-inducing carpet areas.
4. Keep the electronic components in its static shield bag until ready to perform
installation or after removing it from the server.
5. Always handle the memory or expansion cards by the edges.
6. Do not touch the input/output connector pins.
BATTERY DISPOSAL
The following applies to any battery that might be on any board installed in the RD1119
equipment:
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the m

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A CONTACT INFORMATION
support of
Our technical personnel are acutely aware that downtime experienced by a
customer is a mission critical event. They excel at providing timely and effective responses to
any technical issues encountered in the field. Please contact us with any questions or concerns
by using one of the options below:
CUSTOMER SERVICE HOURS OF OPERATION:
8:00 AM - 5:00 PM Monday through Friday Central Time.
TECHNICAL SUPPORT ASSISTANCE AVAILABILITY:
7/24/365- 7 days a week; 24 hours a day; 365 days a year.
After hours messaging service is available with a less than 30-minutes response time.
Within the United States: 800-378-1636
International Number: 1+319-378-1636
Email Address: [email protected]
Request a Form Under Tech Support:
http://www.crystalrugged.com
For Up-to-the-minute Crystal Products Information: http://www.crystalrugged.com

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B PRODUCT INFORMATION
OVERVIEW
The Crystal RD1119 is a compact display 1U) high by 24 drawer
designed for use in a rack mount enclosure (see section Installing the Product for more
information) or used as a stand-alone unit. The RD1119 consists of an diagonal display,
sealed iKey keyboard, and a power supply.
IDENTIFYING THE DISPLAY
SPECIFICATIONS
Height
Width (including mounting ears)
Depth
Weight 22lbs. (9.98 kg)
Resolution: SXGA 5:4 1280Hx1024V
Active Area: 376.3 mm (H) x 301.1 mm (V)
Pixel Pitch: 0.294 (per one triad) x 0.264
Pixel Configuration: RGB Vertical Stripe
Color Palette: 16.7M colors (RGB 8-bit)
Viewing Angle: +/-80V, +/-80H minimum
RD1119 Rugged Display
RD 1 1 19
Rugged
Display
1U
Rack
Units
# of
displays
in chassis
Diagonal
measure of
display
screen
Table
1

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Luminance: 1000 nits normal to display surface (standard
configuration)
Contrast Ratio: CR 1300:1 normal, type
Electromagnetic Interference (EMI)
Environmental kits available for humidity.
Mounting Options
Option 1 (standard) Accuride slides
Option 2 Jonathan rails
Power Supply
Standard 120/240 VAC w/PFC
Military Standards)
For a complete list of Military Standards visit the Crystal Group website at:
http://www.crystalrugged.com
Commercial Standards
Commercial standards are based on the National Electric Code (NFPA70- National Fire
Protection Association). Please visit the following link to learn more about the National Electric
Code standards:
http://www.nfpa.org

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C INSTALLING THE PRODUCT
GROUNDING
AC Version- to ensure a good earth ground, the RD1119 should be used with a UL listed
three-conductor power cord connected to a three-conductor grounded power source.
DC Version- input installations- use only approved copper connectors.
Reliable Grounding- reliable grounding of rack mounted equipment should be
maintained. Particular attention should be given to supply connections other than
direct connections to the branch circuit (e.g., use of power strips). Please see Figure 4
on page 17 for an example image of a ground stud.
RACK MOUNTING PRECAUTIONS
To prevent bodily injury when mounting or servicing this unit in a rack, special
precautions must be taken to ensure that the system remains stable. The following
guidelines are provided to ensure personal safety:
If using an equipment rack, make sure to securely bolt the rack frame to the floor or
vehicle.
Elevated Operating Ambient Temperature- if installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack contents may be greater than
room ambient. Therefore, consideration should be given to installing the equipment in
an environmentally compatible rack with the manufacturer's maximum rated ambient
temperature.
Reduced Air Flow- installation of the equipment in a rack should be such that the air
flow is not restricted.
Mechanical Loading- mounting of the equipment in the rack should be such that a
hazardous condition is not created due to uneven mechanical loading.
Circuit Overloading- consideration should be given to how the equipment will be
connected to a supply circuit and the effect that the loading of circuits might have on
overcurrent protection and supply wiring. Appropriate consideration of the equipment
ratings should be used when addressing this concern.
All electrical wiring should be in accordance with the National Electric Code, or
prevailing Military Standards.

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Using Jonathan Rails
To install RD1119 with Jonathan Rails in an equipment rack, complete the following steps below
and see Figure 1 on the following page.
1. Attach a bracket (see #6 in Figure 1) to the smooth side of the Jonathan rail that has
four or more holes in a row (see #9 in Figure 1). There are five slots on each bracket;
when attaching to the rail side with the row of holes, place the first screw in the second
slit back from the ear. Make sure the arrow marking is pointing downward.
2. Slowly extend the rail to view the screw access hole that will allow attachment of the
four 8-32 x 0.313 screws with four 8-32 X 0.344 keps nuts (see #10 in Figure 1). Place
a screw in the first hole and slide the rail to the second hole to insert a screw. Continue
until all four screws have been inserted. If the rail slides too far before placing a screw
in one of the holes, it may lock into position. Unlock rail by pressing down on the lock
mechanism (see # 11 in Figure 1).
3. Rail should be fully extended after placing the four screws in the holes and securing to
the bracket.
4. Set the appropriate length and attach two 8-32 x 0.313 screws with two kep nuts in the
two longer slits provided. Make sure the arrow marking is pointed downward. Keep rail
fully extended (see # in Figure 1).
5. Repeat steps 1-4 for the second rail.
6. With rails fully extended, locate the four holes used to attach the rails to each side of
the server. Make sure the rails are positioned with the arrow markings pointed
downward.
7. Secure to the server using four 8-32 x 0.313 screws for each side.
8. An assistant may be needed: Attach the server into the rack mount by screwing eight
10-32 x 0.50 screws into the top and bottom holes of the bracket ears (two for front
right; two for front left; two for back right and two for back left bracket holes) (see #
6, 7 in Figure 1).
9. To secure the server when transporting or when extension of server is not necessary,
screw two 10- in the middle hole on the front bracket ears (see #4 in
Figure 1).

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Jonathan Rails Parts List
ITEM DESCRIPTION
1 SCREW, PHIL FHD 100D 8-
2 KEPS NUT, 8-32 X 0.344 HEAD STL
3 SCREW, PHIL TRUSS HEAD 10-
4 SCREW, PHIL TRUSS HEAD 10-
5 -20
6 BRACKET, RH, RACK MOUNT
7 BRACKET, LH, RACK MOUNT
8 ARROW MARK (2 ON EACH RAIL)
9 ROW OF HOLES (ATLEAST 4 ON EACH RAIL)
10 SCREW ACCESS HOLE (1 ON EACH RAIL)
11 LOCK MECHANISM (1 ON EACH RAIL)
12 LOCK MECHANISM (2 ON EACH RAIL)
13 FOUR HOLES (2 ROWS OF 2- 4 ON EACH RAIL)
Figure
1
.
Jonathan Rails
6
10
7
6
3
3
3
8
4
1
2
2
1
5
5
9
7
11
12
Extended Views
4
Closed
Views
with Brackets
13
9
Table 2

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Using Accuride Slides
To install RD1119 with Jonathan Rails in an equipment rack, complete the following steps below
and see Figure 2 on the following page.
1. Attach a front mounting bracket (see #1) to the opposite side of the slide, bearing
lockout (see #6) at the desired position, using the pan head 8-
(The front mounting brackets are smaller in size than the rear mounting brackets).
2. Repeat step 1 for the second slide.
3. Attach a rear mounting bracket (see #2) to the slide at the opposite end of the front
mounting bracket using the pan head 8-
position.
4. Repeat step 3 for the second slide.
5. Line up the top and bottom holes on the front & rear mounting ears at the desired level
of the equipment rack, and attach to the rack using four (two per side) 10-
screws for the front and four (two per side) 10-
provided (see #5, #7 and #8 in Figure 2).
6. Line up the display side slots with the sides and gently push to install in the rack.
7. To secure the display when transporting or when extension of display is not necessary,
screw two 10-
#7) and through the middle holes in the front of the display.

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Accuride Slides Parts List
ITEM DESCRIPTION
1 FRONT MOUNTING BRACKET
2 REAR MOUNTING BRACKET
3 SCREW, PHIL PAN HEAD 8-
4
SCREW, PHIL TRUSS HEAD 10-
5 SCREW, PHIL TRUSS HEAD 10-
6 SLIDE, BEARING, LOCKOUT (ACCURIDE)
7 FRONT MOUNTING EAR
8 REAR MOUNTING EAR
Table 3
Figure
2
.
Accuride Slides

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D OPERATING THE PRODUCT
If the RD1119 is part of a rack configuration, refer to the more
information on connecting to a power source.
CONNECTING TO A POWER SOURCE
Please see Section C- Installing the Product on page 9 for more information.
POWERING THE DISPLAY ON
After securely attaching the power connection, press the Power On/Off switch which will be
located next to the keyboard.

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E MAINTAINING THE PRODUCT
Only qualified service personnel should attempt to open the RD1119 chassis. There
are not any user serviceable parts inside.
To protect the equipment from Electrostatic Damage (ESD), follow the proper
precautions at all times when handling the unit and its components. Please see
Electrostatic Discharge section on Page 5.
DRIVER UPDATES
Contact Technical Support at one of the options listed on page 6.

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CHASSIS VIEWS:

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Figure 4. Rear View RD1119
INPUT/OUTPUT (I/O) PORTS:
NUMBER
FUNCTION
1
POWER INPUT
2
GROUND STUD
3
USB TYPE B TO KEYBOARD
4
DVI
5
VGA
Table
4
(See Figure 4 above)
1. POWER INPUT
5. VGA
4. DVI
3. USB TYPE B TO KEYBOARD
2. GROUND STUD

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F TROUBLESHOOTING
CONTACT TECHNICAL SUPPORT
If any problems arise when using the product, please contact Technical Support at one of the
options listed on page 6. Before calling, please have the following information available to help
expedite assistance:
1. Unit serial number
2. Brief description of the problem
3. Brief explanation of the steps already taken to isolate and resolve the problem