CyberData 11021 User manual

VoIP V2 Speaker
Operations Guide
Part #011021
Document Part #930274C
for Firmware Version 5.0.2
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
[phone]

CyberData Corporation 930274C Operations Guide
VoIP V2 Speaker Operations Guide 930274C
Part # 011021
COPYRIGHT NOTICE:
© 2010, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Phone: [phone]
Technical Support Ext. 333
[e-mail]
Fax: [phone]
Company and product information at www.cyberdata.net

CyberData Corporation 930274C Operations Guide
Revision History
Revision Date Released Description of Changes
A 9/28/2009 This is the first release of the manual.
B 12/17/2009 Adds Section 2.5, "Audio Configuration Page".
Adds Section 2.7, "Event Configuration".
Adds Section 2.5.1, "User-created Audio Files".
Adds Section 2.7.1, "Example Packets for Events".
Adds Section 2.8.1, "Reboot the V2 Speaker".
Updates the following figures:
●Figure 2-15, "Home Page"
●Figure 2-16, "Device Configuration Page"
●Figure 2-17, "Network Configuration Page"
●Figure 2-18, "SIP Configuration Page"
●Figure 2-19, "SIP Configuration Page Set to Point-to-Point Mode"
●Figure 2-20, "Multicast Configuration Setup"
●Figure 2-21, "Audio Configuration Page"
●Figure 2-25, "NTP Server and Clock Configuration Page"
●Figure 2-26, "Event Configuration Page"
●Figure 2-27, "Firmware Upgrade Page"
Adds the following figures:
●Figure 2-6, "Running the V2 Speaker with Auxiliary Power"
●Figure 2-7, "V2 Speaker with Remote Call Button"
●Figure 2-8, "V2 Speaker with Alert Strobe"
●Figure 2-9, "V2 Speaker with Extra Speaker Connection"
●Figure 2-10, "V2 Speaker with Line Out"

CyberData Corporation 930274C Operations Guide
Revision History (continued)
Revision Date Released Description of Changes
B 12/17/2009 Updates the following tables:
●Figure 2-1, "Parts"
●Figure 2-2, "Factory Network Default Settings—Default of
Network"
●Figure 2-3, "Factory Network Default Settings—Default of
Network"
●Figure 2-4, "Home Page Overview"
●Figure 2-5, "Device Configuration Parameters"
●Figure 2-6, "Network Configuration Parameters"
●Figure 2-7, "SIP Configuration Parameters"
●Figure 2-8, "Multicast Configuration Parameters"
●Figure 2-9, "Audio Configuration Parameters"
●Figure 2-10, "NTP Server and Clock Configuration"
●Figure 2-15, "Event Configuration"
●Figure 2-16, "Firmware Upgrade Parameters"
Firmware: This revision provides information for firmware version 5.0.2.
Release notes detailing the difference between this firmware version and
earlier firmware versions is available in the firmware zip file at the V2
Speaker product page at:
http://www.cyberdata.net/support/voip/index.html
C 1/18/2010 Add the following note to Section 2.2.2.3, "V2 Speaker with Extra Speaker
Connection":
“When using the second Analog speaker in Digital Volume Control Mode,
the maximum recommended volume is a setting of 6.”

CyberData Corporation 930274C Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
GENERAL ALERT

CyberData Corporation 930274C Operations Guide
Pictorial Alert Icons
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential
safety hazards are identified in this manual through the use of words Danger, Warning, and Caution,
the specific hazard type, and pictorial alert icons.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
GENERAL ALERT

CyberData Corporation 930274C Operations Guide
Abbreviations and Terms
Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabytes per Second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTP Real-time Transport Protocol
RTFM Reset Test Function Management
SIP Session Initiated Protocol
TFTP Trivial File Transfer Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol

i
Operations Guide 930274C CyberData Corporation
Chapter 1 Product Overview 1
1.1 How to Identify This Product ..............................................................................................................2
1.2 Installation ...............................................................................................................................................3
1.3 Product Features .....................................................................................................................................3
1.4 Supported Protocols ..............................................................................................................................4
1.5 Supported SIP Servers ...........................................................................................................................4
1.6 Product Specifications ...........................................................................................................................5
1.7 Dimensions .............................................................................................................................................5
Chapter 2 Installing the VoIP V2 Speaker 6
2.1 Parts List ..................................................................................................................................................6
2.2 Device Configuration ............................................................................................................................7
2.2.1 Connect Power to the Speaker .................................................................................................7
2.2.2 Installation Options ..................................................................................................................10
2.2.3 Confirm that the Speaker is Operational and Linked to the Network .............................14
2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume .....................................15
2.2.5 Adjust the Volume ....................................................................................................................16
2.2.6 How to Set the Factory Default Settings ................................................................................17
2.3 Configure the Speaker Parameters ...................................................................................................18
2.3.1 Log in to the Configuration Home Page ................................................................................19
2.3.2 Configure the Device ................................................................................................................23
2.3.3 Configure the Network Parameters .......................................................................................27
2.3.4 Configure the SIP Parameters .................................................................................................29
2.4 Multicast Configuration ......................................................................................................................33
2.5 Audio Configuration Page ..................................................................................................................37
2.5.1 User-created Audio Files ..........................................................................................................40
2.6 Configuring the NTP Server and Clock ............................................................................................42
2.7 Event Configuration ............................................................................................................................47
2.7.1 Example Packets for Events .....................................................................................................49
2.8.1 Reboot the V2 Speaker .............................................................................................................56
Appendix A Mounting the Speaker 57
A.1 Mount the Speaker .............................................................................................................................57
Appendix B Setting up a TFTP Server 60
B.1 Set up a TFTP Server ...........................................................................................................................60
B.1.1 In a LINUX Environment ........................................................................................................60
B.1.2 In a Windows Environment ...................................................................................................60
B.1.3 In a Solarwinds Server Environment ....................................................................................60
Appendix C Troubleshooting/Technical Support 61
C.1 Frequently Asked Questions (FAQ) .................................................................................................61
C.2 Documentation ....................................................................................................................................61
C.3 Contact Information ............................................................................................................................62
C.4 Warranty ...............................................................................................................................................62
C.4.1 Warranty & RMA Returns within the United States ...........................................................63
C.4.2 Warranty & RMA Returns Outside of the United States ....................................................63
C.4.3 Spare in the Air Policy .............................................................................................................63
C.4.4 Return and Restocking Policy ................................................................................................63
C.4.5 Warranty and RMA Returns Page .........................................................................................63
Index 64
Contents

1
Operations Guide 930274C CyberData Corporation
1 Product Overview
The CyberData SIP-enabled V2 Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-over-IP
(VoIP) public address two-way loudspeaker that easily connects into existing local area networks
with a single CAT5 cable connection. The speaker is compatible with most SIP-based IP PBX. In a
non-SIP environment, the speaker is capable of broadcasting audio through multicast. Its small
footprint and low height allows the speaker to be discretely mounted almost anywhere.
The CyberData V2 Speaker is an innovative addition to our portfolio of paging/notification
products. As an example, in an open-room setting, the CyberData V2 Speaker with it's adaptive full-
duplex voice operation allows for clear two-way communication during event notifications.
Note Prior to installation, create a plan for the locations of your speakers.
General Alert
Consult local building and electrical code requirements prior to installation.
GENERAL ALERT

Product Overview
How to Identify This Product
Operations Guide 930274C CyberData Corporation
2
1.1 How to Identify This Product
To identify the VoIP V2 Speaker, look for a model number label similar to the one shown
in Figure 1-1. The model number on the label should be 011021.
Figure 1-1. Model Number Label
SPEAKER,V2,VoIP INDOOR PAGING,
CEILING/WALL MOUNTED, RoHS
011021A / 021037C
WWW.CYBERDATA.NET
021000001
Model number

Product Overview
Installation
Operations Guide 930274C CyberData Corporation
3
1.2 Installation
Figure 1-2 illustrates a typical configurations for the VoIP V2 Speaker.
Figure 1-2. Typical Installation
See the following sections for other installation options:
●Section 2.2.1.3, "Running the V2 Speaker with Auxiliary Power"
●Section 2.2.2.1, "V2 Speaker with Remote Call Button"
●Section 2.2.2.2, "V2 Speaker with Alert Strobe"
●Section 2.2.2.3, "V2 Speaker with Extra Speaker Connection"
●Section 2.2.2.4, "V2 Speaker with Line Out"
1.3 Product Features
802.3af Compliant Ethernet Switch
Clock Kit IP Phone IP PBX Server
12 34 56
Speaker Speaker
● SIP (RFC 3261) compatible
● Web-based configuration
● Web-based firmware upgradeable
● Autoprovisioning support
● Small footprint
● High efficiency speaker driver
● PoE 802.3af Enabled (Powered-over-
Ethernet)
● Network and external speaker volume
control
● Peer-to-peer capability
● User-uploadable ring and alert tones
● Auto detect for CyberData Clock kit

Product Overview
Supported Protocols
Operations Guide 930274C CyberData Corporation
4
1.4 Supported Protocols
The V2 Speaker supports:
•SIP
•Multicast
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of
speaker operations.
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• HTTP TCP Post auto-updating event notification in XML format
• TFTP Client
Facilitates Web-based firmware upgrades of the latest speaker capabilities.
•RTP
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
1.5 Supported SIP Servers
The following link contains information on how to configure the speaker for the supported SIP
servers:
http://www.cyberdata.net/support/server/index.html

Product Overview
Product Specifications
Operations Guide 930274C CyberData Corporation
5
1.6 Product Specifications
1.7 Dimensions
Figure 1-3 shows the dimensions for the V2 Speaker.
Figure 1-3. Dimensions
Category Specification
Sensitivity 96dB/1W/1M S.P. Level
Output 10 Watts Peak Power
Operating temperature -30 to 55 C (-22 to 131 F)
Port baud rate 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)
Payload types G711, A-law and µ-law
Regulatory compliance FCC Class B, CE
Warranty 2 years limited
Dimensions 9” x 2.4”
Weight 2.8 lbs./shipping weight of 3.8 lbs.
(1.3 kg/shipping weight of 1.7 kg)
Part number 011021

6
Operations Guide 930274C CyberData Corporation
2 Installing the VoIP V2 Speaker
2.1 Parts List
Table 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
Note The installation template for the V2 Speaker is located on the Installation Quick Reference
Guide that is included in the packaging with each speaker.
Table 2-1. Parts
Quantity Part Name Illustration
1V2 Speaker Assembly
1Installation Quick Reference Guide
1Speaker Mounting Accessory Kit
(Part #070054A)

Installing the VoIP V2 Speaker
Device Configuration
Operations Guide 930274C CyberData Corporation
7
2.2 Device Configuration
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
2.2.1 Connect Power to the Speaker
Figure 2-4 through Figure 2-6 illustrates how to connect power to the VoIP V2 Speaker.
2.2.1.1 VoIP V2 Speaker to a 802.3af Compliant PoE Switch
Figure 2-4 illustrates how to connect the VoIP V2 Speaker to a 802.3af compliant PoE switch via a Cat
5 Ethernet cable.
Figure 2-4. VoIP V2 Speaker to a 802.3af Compliant PoE Switch
Table 2-2. Factory Network Default Settings—Default of Network
Parameter Factory Default Setting
IP Addressing DHCP
IP Addressa
a. Default if there is not a DHCP server present.
10.10.10.10
Web Access Username admin
Web Access Password admin
Subnet Maska255.0.0.0
Default Gatewaya10.0.0.1
802.3af Compliant PoE Switch
Cat 5 Ethernet cable
VoIP V2 Speaker

Installing the VoIP V2 Speaker
Device Configuration
Operations Guide 930274C CyberData Corporation
8
2.2.1.2 VoIP V2 Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch
In Figure 2-5, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-5. VoIP V2 Speaker (with PoE Injector) to a Non PoE Switch
PoE Injector (Part #010867A)
Non PoE Switch
VoIP V2 Speaker
Cat 5 Ethernet cable

Installing the VoIP V2 Speaker
Device Configuration
Operations Guide 930274C CyberData Corporation
9
2.2.1.3 Running the V2 Speaker with Auxiliary Power
In Figure 2-6, the power for the V2 Speaker can either come from an 802.3af Network connection or
from an external source.
Figure 2-6. Running the V2 Speaker with Auxiliary Power
GND
AC adaptor
12-14 VDC @ 3 Amps
12-14 VDC
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)
BUTTON-SENSE
+5 VDC
RELAY NO
RELAY COM
POWER GND
POWER IN +
(+12VDC 500mA)
J10 J9

Installing the VoIP V2 Speaker
Device Configuration
Operations Guide 930274C CyberData Corporation
10
2.2.2 Installation Options
Figure 2-7 through Figure 2-10 illustrates various installation options for the V2 Speaker.
2.2.2.1 V2 Speaker with Remote Call Button
In Figure 2-7, when you press the remote call button, the speaker will initiate a SIP call to a pre-
determined extension.
When you call the Speaker from a remote phone and auto-answer is not enabled, the LED on the
remote button will blink. The call will be answered when the button is pressed.
Figure 2-7. V2 Speaker with Remote Call Button
Speaker
Remote Mounted Call
Button with LED Indicator
BS
+5
GND
LED
4 wire interface up to 25 feet
CD Part Number 011073
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)
+5 VDC
RELAY NO
RELAY COM
POWER GND
POWER IN +
(+12VDC 500mA)
J10 J9
BUTTON-SENSE

Installing the VoIP V2 Speaker
Device Configuration
Operations Guide 930274C CyberData Corporation
11
2.2.2.2 V2 Speaker with Alert Strobe
In Figure 2-8, when the V2 Speaker is called from a remote phone, the relay on the speaker can be
programmed to blink and drive an Alert Strobe. This strobe may also be addressed from a separate
Unified Communication (UC) server.
Figure 2-8. V2 Speaker with Alert Strobe
Alert Strobe
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)
+5 VDC
RELAY NO
RELAY COM
POWER GND
POWER IN +
(+12VDC 500mA)
J10 J9
BUTTON-SENSE

Installing the VoIP V2 Speaker
Device Configuration
Operations Guide 930274C CyberData Corporation
12
2.2.2.3 V2 Speaker with Extra Speaker Connection
In Figure 2-9, the V2 Speaker supports an amplified audio output for a second analog speaker. While
the total speaker wattage is the same, by connecting a low cost analog speaker, additional coverage
can be realized.
Speaker Setup When using the second speaker connection, the analog volume control needs to be disabled (see
the Use Digital Volume Control setting on the Device Configuration Page [see Section 2.3.2,
"Configure the Device"]).
Note When using the second Analog speaker in Digital Volume Control Mode, the maximum
recommended volume is a setting of 6.
Figure 2-9. V2 Speaker with Extra Speaker Connection
8 Ohm Analog Speaker
12 gauge wire and
a maximum length
of 20 feet
Speaker
(CD Part Number 011072)
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
BUTTON LED (-)
+5 VDC
RELAY NO
RELAY COM
POWER GND
POWER IN +
(+12VDC 500mA)
J10 J9
BUTTON-SENSE
*When using the second speaker connection, the analog
volume control needs to be disabled.
*When using the second Analog speaker in Digital
Volume Control Mode, the maximum recommended vol-
ume is a setting of 6.