CyberData 011394 SERIES User manual

SIP Speaker with Talk-Back 
Operations Guide
Part #011394*, RAL 9003, Signal White
Document Part #932005A
for Firmware Version 20.5.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
[phone]
The IP Endpoint Company

SIP Speaker Operations Guide 932005A
Part # 011394*
COPYRIGHT NOTICE:
© 2022, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
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modified, reverse-engineered, or otherwise altered without explicit written permission from
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trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support 

The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://support.cyberdata.net/

Phone: [phone], Ext. 333
Email: [email protected]
Fax: [phone]
Company and product information is at www.cyberdata.net.
The IP Endpoint Company
Operations Guide 932005A CyberData Corporation

Operations Guide 932005A CyberData Corporation
Revision Information
Revision 932005A, which corresponds to firmware version 20.5.0, was released on November 20,
2022.

Operations Guide 932005A CyberData Corporation
Pictorial Alert Icons
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
GENERAL ALERT

Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
14. WARNING: The SIP Speaker with Talk-Back enclosure is not rated for any AC voltages!
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
Warning
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
Operations Guide 932005A CyberData Corporation

Abbreviations and Terms
Abbreviation or Term Definition
A-law A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP Audio Video Profile
Cat 5 TIA/EIA-568-B Category 5
DHCP Dynamic Host Configuration Protocol
LAN Local Area Network
LED Light Emitting Diode
Mbps Megabits per Second.
NTP Network Time Protocol
PBX Private Branch Exchange
PoE Power over Ethernet (as per IEEE 802.3af standard)
RTFM Reset Test Function Management
SIP Session Initiated Protocol
SRTP Secure Real Time Protocol
u-law A companding algorithm, primarily used in the digital telecommunication
UC Unified Communications
VoIP Voice over Internet Protocol
Operations Guide 932005A CyberData Corporation

i
Operations Guide 932005A CyberData Corporation
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................1
1.2 Installation ................................................................................................................................2
1.3 Product Features ......................................................................................................................3
1.4 Supported Protocols .................................................................................................................4
1.5 Supported SIP Servers .............................................................................................................4
1.6 Specifications ...........................................................................................................................5
1.7 Optional Connections (J9 and J10) ..........................................................................................6
1.8 Compliance ..............................................................................................................................6
1.8.1 CE Testing ......................................................................................................................6
1.8.2 FCC Statement ..............................................................................................................6
Chapter 2 Installing the SIP Speaker with Talk-Back 7
2.1 Parts List ..................................................................................................................................7
2.2 Device Configuration ................................................................................................................8
2.2.1 Connect Power to the Speaker ......................................................................................9
2.2.2 Installation Options .......................................................................................................12
2.2.3 Confirm that the Speaker is Operational and Linked to the Network ..........................16
2.2.4 Confirm the IP Address and Test the Audio .................................................................17
2.2.5 How to Set the Factory Default Settings .......................................................................18
2.3.1 Factory Default Settings ...............................................................................................19
2.3.2 SIP Speaker with Talk-Back Web Page Navigation ......................................................20
2.3.3 Using the Toggle Help Button .......................................................................................21
2.3.4 Log in to the Configuration Home Page .......................................................................23
2.3.5 Configure the Device ....................................................................................................27
2.3.6 Configure the Audio ......................................................................................................31
2.3.7 Configure the Network Parameters .............................................................................35
2.3.8 Configure the SIP (Session Initiation Protocol) Parameters .........................................38
2.3.9 Configure the SSL Parameters ....................................................................................48
2.3.10 Configure the Multicast Parameters ...........................................................................54
2.3.11 Configure the Sensor Configuration Parameters ........................................................57
2.3.12 Configure the Audiofiles Page Parameters .................................................................62
2.3.13 Configure the Events Parameters ..............................................................................68
2.3.14 Configure the Autoprovisioning Parameters ...............................................................73
2.4.1 Downloading the Firmware ...........................................................................................84
2.4.2 Reboot the Device ........................................................................................................87
2.5.1 Command Interface Post Commands ..........................................................................88
Appendix A Mounting the Speaker 89
A.1 Mount the Speaker ................................................................................................................89
A.2 Dimensions ............................................................................................................................91
Appendix B Troubleshooting/Technical Support 92
B Frequently Asked Questions (FAQ) ...........................................................................................92
B Documentation ..........................................................................................................................92
B.1 Contact Information ................................................................................................................93
B.2 Warranty and RMA Information ..............................................................................................93
Index 94
Contents

1
Operations Guide 932005A CyberData Corporation
1 Product Overview
1.1 How to Identify This Product
To identify the SIP Speaker with Talk-Back, look for a model number label similar to the one shown 
in Figure 1-1. The model number on the label should be 011394.
Figure 1-1. Model Number Label
SIP Speaker with Talk-Back
011394* / 021547*
www.cyberdata.net
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
CAN ICES-3 (A)/NMB-3(A) V
00:20:F7:03:83:CA
394200001
Serial number begins with 394
20.5.0
Model number

Product Overview
Installation
Operations Guide 932005A CyberData Corporation
2
1.2 Installation
Figure 1-2 illustrates a typical configurations for the SIP Speaker with Talk-Back.
Figure 1-2. Typical Installation
See the following sections for other installation options:
•Section 2.2.1.3, "Running the SIP Speaker with Talk-Back with Auxiliary Power"
•Section 2.2.2.2, "SIP Speaker with Talk-Back with an External Device"
•Section 2.2.2.3, "SIP Speaker with Talk-Back with Auxiliary Speaker Connection"
•Section 2.2.2.4, "SIP Speaker with Talk-Back with Line Out"
802.3af/at Compliant Ethernet Switch
IP Phone IP PBX Server
Speaker Speaker Speaker

Product Overview
Product Features
Operations Guide 932005A CyberData Corporation
3
1.3 Product Features
• Talk-back capability is enabled during provisioning
• Full duplex audio with configurable echo cancelling
• Adaptive half duplex audio with configurable VOX (Voice-Operated Switch) settings
• Half duplex push to talk audio from the far side using the phone's keypad or from the Speaker
side using CyberData's Remote Call Button
• Ambient noise compensation, where the device will measure the ambient sound level in the area
and adjust the volume of the speaker accordingly
• Audio health check to verify hardware functionality that can be scheduled or launched manually
• Configurable event generation for device health and status monitoring
• Supports a Monitor Mode
• Simultaneous SIP and multicast
• Paging prioritization
• User-uploadable ring and alert tones
• Support for security code to prevent unwanted SIP calls
• Can receive pages directly from Poly phones as well as other devices that can send standard
multicast
• Loud/Night Ringer function - second SIP extension
• Support for 10 multicast paging groups
• Can drive an optional external analog speaker for greater coverage
• Can support an Auxiliary Strobe for ADA-compliant visual notification
• DTMF-controlled relay
• Line-out connection
• Network volume control
• TLS 1.2 and SRTP enhanced security for IP Endpoints in a local or cloud-based environment
• Autoprovisioning via HTTP, HTTPS, or TFTP
• HTTPS web based configuration
• 802.11q VLAN tagging
• Support for Cisco SRST/multiple SIP servers for redundancy

Product Overview
Supported Protocols
Operations Guide 932005A CyberData Corporation
4
1.4 Supported Protocols
The SIP Speaker with Talk-Back supports:
•SIP
• Multicast
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of speaker
operations.
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• HTTP TCP Post auto-updating event notification in XML format
•SRTP
• TLS 1.2
• TFTP Client
Facilitates hosting for the configuration file for Autoprovisioning.
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
G.722
G.729
1.5 Supported SIP Servers
The following link contains information on how to configure the speaker for the supported SIP
servers:
https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers

Product Overview
Specifications
Operations Guide 932005A CyberData Corporation
5
1.6 Specifications
Table 1-1. Product Specifications
Category Specification
Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af/802.3at compliant
Audio Output 802.3af - SPL 103 dB @ 1 meter
802.3at - SPL 105 dB @ 1 meter
On-Board Relay 1A @ 30 VDC
Payload Types G.711 a-law, G.711 µ-law, G.722, and G.729
Network Security TLS, SRTP, HTTPS
Operating Range Temperature: -40o C to 55o C (-40oF to 131oF)
Humidity: 5-95%, non-condensing
Storage Temperature
Storage Altitude
-40oC to 70oC (-40oF to 158oF)
Up to 15,000 ft. (4573 m)
Dimensionsa9.055 in. [230 mm] Grill Diameter
7.25 in. [184.2 mm] Can Diameter
3.08 in. [76.11 mm] Depth
Weight
Boxed Weight
3.0 lbs [1.36 kg]
4.0 lbs. [1.81 kg]
Compliance CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS
Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA
Compliant
Warranty 2 Year Limited
Part number 011394
a.Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

Product Overview
Optional Connections (J9 and J10)
Operations Guide 932005A CyberData Corporation
6
1.7 Optional Connections (J9 and J10)
Figure 1-3. Optional Connections (J9 and J10)
1.8 Compliance
1.8.1 CE Testing
CE testing has been performed according to EN ISO/IEC 17050 for Emissions, Immunity, and Safety.
Note You can download the Declaration of Conformity document from the Downloads tab of the
product’s webpage.
1.8.2 FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
+5V OUT
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+24VDC @ 1A)
J10 J9
*Auxiliary power input for
use when PoE power is not
available. +24 VDC @ 1A.
Relay contacts rated at 
30 VDC @ 1A.
5 VDC @ 100 mA.
Auxiliary 8-Ohm speaker 
connection (not to be used
when the Clock is connected.
Audio line - level output to 
external audio amplifier. 
2v P-P into 10k Ohms.
*Do not use auxiliary power input when speaker J1 is connected to a PoE power source.
Function FunctionJ10 Connections J9 Connections
N/C N/C
CLASS II WIRING

7
Operations Guide 932005A CyberData Corporation
2 Installing the SIP Speaker with Talk-Back
2.1 Parts List
Ta b l e 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
Note The installation template for the SIP Speaker with Talk-Back is located on the Installation
Quick Reference Guide that is included in the packaging with each speaker.
Quantity Part Name Illustration
1SIP Speaker with Talk-Back Assembly
1Installation Quick Reference Guide
1Speaker Mounting Accessory Kit
(Part #070054A)
Table 2-1. Parts

Installing the SIP Speaker with Talk-Back
Device Configuration
Operations Guide 932005A CyberData Corporation
8
2.2 Device Configuration
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Parameter Factory Default Setting
IP Addressing DHCP
IP Addressa192.168.1.23
Web Access Username admin
Web Access Password admin
Subnet Maska255.255.255.0
Default Gatewaya192.168.1.1
Table 2-2. Factory Network Default Settings—Default of Network
a. Default if there is not a DHCP server present.

Installing the SIP Speaker with Talk-Back
Device Configuration
Operations Guide 932005A CyberData Corporation
9
2.2.1 Connect Power to the Speaker
Figure 2-1 through Figure 2-3 illustrates how to connect power to the SIP Speaker with Talk-Back.
2.2.1.1 SIP Speaker with Talk-Back to a 802.3af Compliant PoE Switch
Figure 2-1 illustrates how to connect the SIP Speaker with Talk-Back to a 802.3af compliant PoE
switch via a Cat 5 Ethernet cable.
Figure 2-1. SIP Speaker with Talk-Back to a 802.3af Compliant PoE Switch
Cat 5 Ethernet cable
SIP Speaker with Talk-Back
802.3af/at Compliant Ethernet Switch

Installing the SIP Speaker with Talk-Back
Device Configuration
Operations Guide 932005A CyberData Corporation
10
2.2.1.2 SIP Speaker with Talk-Back (with PoE Injector) to a 802.3af Compliant PoE Switch
In Figure 2-2, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-2. SIP Speaker with Talk-Back (with PoE Injector) to a Non PoE Switch
Non PoE Switch
Non PoE Switch
PoE Injector
(part #011124)
Cat 5 Ethernet cable
SIP Speaker with Talk-Back

Installing the SIP Speaker with Talk-Back
Device Configuration
Operations Guide 932005A CyberData Corporation
11
2.2.1.3 Running the SIP Speaker with Talk-Back with Auxiliary Power
In Figure 2-3, the power for the SIP Speaker with Talk-Back can either come from an 802.3af
Network connection or from an external source.
GENERAL ALERT
Caution
Operational Note:
Figure 2-3. Running the Speaker with Auxiliary Power
Do not connect an auxiliary power supply when the SIP
Speaker with Talk-Back is connected to a PoE power source through J1. Improper
operation or equipment damage may occur.
GND
AC adaptor
+12-24 VDC @ 1 Amps
(UL-listed, LPS-rated)
+12-24 VDC
Speaker
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
+5V OUT
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+24VDC @ 1A)
J10 J9
N/C
N/C
CLASS II WIRING

Installing the SIP Speaker with Talk-Back
Device Configuration
Operations Guide 932005A CyberData Corporation
12
2.2.2 Installation Options
This section shows various installation options for the SIP Speaker with Talk-Back.
2.2.2.1 Connecting the Auxiliary RGB Strobe to the SIP SPeaker
1. Connect the one meter strobe cable to the adapter cable. See Figure 2-4.
2. Remove the mounting screws and port cover from the SIP Speaker. See Figure 2-4.
3. Align the key bump on the adapter cable to the key bump slot on the SIP Speaker. See Figure 2-
4.
4. Replace the port cover and mounting screw. See Figure 2-4.
Figure 2-4. Connecting the Auxiliary RGB Strobe Kit to the SIP Speaker
Port Cover
Port Cover
Flip Over
Ceiling Speaker Assembly
Mounting Screw
Mounting Screw
Strobe Cable
One (1) Meter
Slot
Slot
to
Backplate
RGB Strobe Assembly
Connect Through Backplate / Slot
071069*
Mounting Screw
Cable
Adapter
J1
J1
KeyBump
KeyBump
Slot
Dimple
Dimple
Auxiliary RGB Strobe

Installing the SIP Speaker with Talk-Back
Device Configuration
Operations Guide 932005A CyberData Corporation
13
2.2.2.2 SIP Speaker with Talk-Back with an External Device
In Figure 2-5, when the SIP Speaker with Talk-Back is called from a remote phone, the relay on the
speaker can be programmed to drive an external device such as an alert strobe. This external device
may also be addressed from a separate Unified Communication (UC) server.
Figure 2-5. SIP Speaker with Talk-Back with Alert Strobe
+
-DC
POWER SUPPLY
30 VDC @ 1A
MAX.
IN
Switching Diode
High PIV UltraFast
Solid State
or
Mechanical
Relay
Controlled Device
Depending Upon
AC or DC rated
Output Contacts
Requirements
Power Source
AC or DC
Controlled Device
Such As
Electric Door Strike
or
Strobe Light
( )
OUT
External Device
Such as an
Electric Door Strike
or LED Strobe Light
AC or DC
Power Source
as Required by
an External Device
Output Contacts
AC or DC-rated
Depending Upon
External Device
Requirements
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT (-)
LINE OUT (+)
+5V OUT
RELAY NO
RELAY COM
AUX POWER (-)
AUX POWER (+)
(+24VDC @ 1A)
J10 J9
N/C
N/C
CLASS II WIRING
Speaker