CyberPower PR3000 User manual

User’s Manual
Professional Rack Mount UPS
PR3000
ADDITIONAL INSTALLATION TIPS CAN BE FOUND AT:
www.cyberpowersystems.com

2
TABLE OF CONTENTS
SAFETY WARNINGS……………………………………………….….………….3
BLOCK DIAGRAM……………………..………………………………………….4
INSTALLATION………………..……………………………….…………………..4
- UNPACKING………...……………………………………………………….4
- HOW TO DERTERMINE THE POWER REQUIREMENTS OF YOUR
EQUIPMENT…………………………………………………………………4
- TO ESTIMATE POWER REQUIREMENTS………………………………5
- HARDWARE INSTALLATION………………………………………………5
BASIC OPERTAION……………………….………………………………………8
-FRONT PANEL DESCRIPTION……………………….……………………8
-REAR PANEL DESCRIPTION…………….………………………………..9
TROUBLESHOOTING……..………………………..…………..……..…..….…12
TECHNICAL SPECIFICATION…………………………………….…………….13
DEFINITIONS FOR ILLUMINATED LED INDICATORS…………………..….14
BATTERY REPLACEMENT……..……………..…………………………..…….15
- BATTERY REPLACEMENT PROCEDURES……………………………16
LIMITED WARRANTY AND CONNECTED EQUIPMENT
GUARANTEE……….…... …….…... …….…... …….…... …….…... …….…...18

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Guaranteed Uninterruptible Power System
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SAFETY WARNINGS
zThis manual contains important safety instructions. Please read and follow all
instructions carefully during installation and operation of the unit. Read this
manual thoroughly before attempting to unpack, install, or operate.
zThe AC power outlet must be installed near the ups and must be easily
accessible.
zAttention, risk of electric shock. Disconnecting this unit from the power mains,
does not remove the risk. Voltage may still be present from the battery pack. The
battery pack quick connectors should be disconnected before peforming
maintenance or service work on the UPS.
zWhen replacing the batteries, use the same number and type of batteries
zDo not open or mutilate the battery or batteries. Electrolyte is harmful to the skin
and eyes.
zA battery can present a risk of electric shock and high short circuit current. The
following precaution should be observed when working on batteries
- Remove watches, rings or other metal objects.
- Use tools with insulated handles.
- Never short circuit the battery terminals.

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BLOCK DIAGRAM
INSTALLATION
UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
(1) UPS Unit; (1) User’s Manual; (2) Rack Mount Brackets; (2) Stands;
(1) PowerPanel Plus Software Disk; (1) PowerPanel Software Disk; (1) Telephone
Cable; (2) Serial Interface Cables (DB-9); (1) Serial-to-USB cable
HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR
EQUIPMENT
1. Insure that the equipment plugged into the five battery power-supplied outlets does
not exceed the UPS unit’s rated capacity (3000VA/2200W for PR3000,). If rated
unit capacities are exceeded, an overload condition may occur and cause the UPS
unit to shut down or the circuit breaker to trip.
2. If the power requirements of your equipment are listed in units other than
Volt-Amps (VA), convert Watts (W) or Amps (A) into VA by doing the calculations
below. Note: The below equation only calculates the maximum amount of VA that
the equipment can use, not what is typically used by the equipment at any one
time. Users should expect usage requirements to be approximately 60% of the
maximum value.

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TO ESTIMATE POWER REQUIREMENTS:
1. ______Watts (W) x 2.0 = _____VA or _____Amps (A) x 120 = _____VA
2. Add the totals up for all pieces of equipment and multiply this total by 0.6 to
calculate actual requirements. There are many factors that can affect the amount
of power that your computer system will require. The total load that you will be
placing on the battery-powered outlets should not exceed 80% of the unit’s
capacity.
HARDWARE INSTALLATION
1. Your new UPS may be used immediately upon receipt.
However, recharging the battery for at least four hours is
recommended to insure that the batteries are fully charged.
Charge loss may occur during shipping and storage. To
recharge the battery, simply leave the unit plugged into an
AC outlet. The unit will charge in both the on as well as the
off position.
2. If you wish to use the software, connect the
enclosed serial interface cable to the serial
port on the UPS and an open serial port on the
computer. If you would like to use USB
interface, please connect the USB adapter
with the serial cable then connect the USB
adapter to your computer.
3. With the UPS unit off and unplugged, connect your computer,
monitor, and any other devices into the battery power
supplied outlets. DO NOT plug a laser printer, copier, space
heater, vacuum, paper shredder or other large electrical
device into the UPS. The power demands of these devices
will overload and possibly damage the unit.

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4. To surge protect a network connection, connect a network cable from the wall jack
outlet to the IN jack of the UPS. Then connect a network cable from the OUT jack
on the UPS to the network device.
5. Plug the UPS into a wall outlet. Make sure the wall branch outlet is protected by a
fuse or circuit breaker and does not service equipment with large electrical
demands (e.g. refrigerator, copier, etc…). Avoid using extension cords. If used,
the extension cord must be rated for 30 Amps.
6. Depress the power switch to turn the unit on. The power on indicator light will
illuminate.
7. Your UPS is equipped with an auto-charge feature. When the UPS is plugged into
an AC outlet, the battery will automatically recharge.
8. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all
times.
9. To store your UPS for an extended period, cover it and store with the battery fully
charged. Recharge the batteries every three months to insure battery life.
10. To connect auxillary battery pack :
(a.) Remove the protection cover on the UPS rear panel.
(b.) Connect the black wire and the red wire of the Battery Pack to the
negative (-) / black terminal and the positive (+) / red terminal of the
PR3000 respectively. (See Figure 1)
**Note: Due to the large current, make sure to connect the positive to positive
and the negative to negative. Otherwise, it may cause a short circuit and the
unit may be irreversibly damaged.

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Figure 1: Connecting PR3000 with Battery Pack

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BASIC OPERATION
FRONT PANEL DESCRIPTION
 Power Switch
Press the power button to turn the UPS ON or OFF
 Test Switch The PR-UPS performs a self-test automatically when power on.
If the UPS passes the test, it returns to on-line operation. If the
UPS fails the self-test, please recharge the battery for 4 hours
and perform another self-test. If it fails after recharging the
battery, please replace the battery.
 Battery Indicators
This indicator shows a visual indication of the battery charge. If
battery capacity is under 20%, no indicator LED will illuminate
and UPS starts beeping.

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 Load Level Indicators
This indicator shows a visual depiction of the UPS load. The load
indicator LED will turn orange if the load is between 80 and 100%.
If the load is under 20%, no indicator LED will illuminate.
 Power On Indicator
This LED is illuminated when the utility condition is normal and
the UPS outlets are providing “clean power”, free of surges and
spikes.
Battery Indicator
This illuminates during utility failure, indicating that the battery is
supplying power to the battery-power supplied outlets.

AVR Indicator This LED indicates that the UPS is operating in automatic voltage
regulation mode. When the led is illuminated continuously, it
indicates input over-voltage and the UPS unit bucks the voltage.
When the led is flashed in rotation, it indicates that the UPS unit
is boosting input voltage.

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REAR PANEL DESCRIPTION
 Circuit Breaker Reset for Overload Protection
Re-settable circuit breakers provide optimal overload protection.
Battery Backup and Surge Protection Outlets
Provides two battery powered, surge protected and AVR
outlets for connected equipment and insures uninterrupted
operation of connected equipment during a power failure.
Individual Backup Power for Critical Load
Provides a battery powered, surge protected and AVR
outlet for the most critical connected equipment and insures
uninterrupted operation of connected equipment during a
power failure.
** NOTE: When the UPS is overloaded, the other two minor outlets will not provide
power to equipment,.
Communication Protection Ports
Ethernet RJ-45 Network Protection Ports protect standard
network cables.

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Dual Serial Ports The PR3000 provides two serial ports to allow
connection and communication between the UPS and
two computers. (See Figure 2) This allows the
simultaneous shutdown of two computer systems. These
interfaces are also compatible with the UPS service
provided by Windows 2000, Windows NT, Windows XP,
Windows Server 2003 and Mac OS 10X.
The Primary computer (with PowerPanel Plus installed) is the computer that you will
use to control the UPS and make any change to the operation of the UPS. The
Secondary computer (with PowerPanel installed) is unable to exhibit any control over
the UPS.
When there is a power failure, the Primary computer will start to shutdown after a
user controlled delay. Once the Primary computer is shutdown, the UPS will signal
the secondary computer and initiate a shutdown. The secondary computer will then
shutdown. Once the secondary computer has completed its shutdown, the UPS will
power off.
Figure 2: Dual Serial Port and Software Installation

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TROUBLESHOOTING
Problem Possible Cause Solution
Circuit breaker is tripped due
to overload.
Turn the UPS off and unplug at least one piece
of equipment. Wait 10 seconds, reset the
circuit breaker and then turn the UPS on.
Batteries are discharged. Recharge the unit for at least 4 hours
Outlets do not
provide power
to equipment
Unit has been damaged by a
surge or spike. Contact CyberPower at
[email protected]
Battery is not fully charged. Recharge the battery by leaving the UPS
plugged in at least 4 hours.
The UPS does
not perform
expected
runtime. Battery is slightly worn out. Contact CyberPower about replacement
batteries at [email protected]
The on/off switch is designed
to prevent damage by rapidly
turning it off and on.
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
The unit is not connected to
an AC outlet. The unit must be connected to a 110/120v 50/60Hz outlet.
The battery is worn out. Contact CyberPower about replacement
batteries at [email protected]
The UPS will
not turn on.
Only the individual Backup
power outlet provides power
to equipment.
Press the Self-Test button to recover the other
four outlets.
The serial cable is not
connected.
Connect the serial cable to the UPS unit and
an open serial port of your computer. You must
use the cable that came with the unit.
The serial cable is connected
to the wrong port. Try another serial port of your computer
The unit is not providing
battery power.
Shutdown your computer and turn the UPS off.
Wait 10 seconds and turn the UPS on. This
should reset the unit.
PowerPanel or
PowerPanel
Plus is inactive
(all icons are
gray).
The serial cable is not the
cable that was provided with
the unit.
You must use the cable included with the unit
for the software.

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Guaranteed Uninterruptible Power System
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TECHNICAL SPECIFICATIONS
Model PR3000
Capacity (VA) 3000VA
Capacity (Watts) 2200W
Input
Voltage Range 85 – 150Vac
Frequency Range 47 – 63Hz
Output
On Battery Output Voltage Pure Sine Wave at 120Vac +/- 5%
On Battery Output
Frequency 60 Hz
Transfer Time (Typical) 4ms
Overload Protection On Utility: Circuit Breaker, On Battery: Internal Current Limiting
Surge Protection and Filtering
Lightning / Surge Protection Yes
Internet Ready Yes
Physical
Total # of UPS Receptacles 3
Maximum Dimensions 2U Rack * 2
Weight (lbs) 122.5
Battery
Sealed Maintenance Free
Lead Acid Battery 7AHx8
Typical Recharge Time 8 Hours
Warning Diagnostics
Indicators Power On, Using Battery, AVR, Load Level, Battery Level
Audible Alarms On Battery, Low Battery, Overload
Environmental
Operating Temperature + 32°F to 95°F (0°C to 35°C)
Operating Relative Humidity 0 to 95% NON-CONDENSING
Communication
Power Panel Plus Software Windows 98/ME/NT/2000/XP, Mac OS 10.0 or later
Management
Self-Test Manual Self-Test
Auto-Charger Yes
Auto-Restart Yes
USB Optional
SNMP / HTTP Network Optional

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DEFINITIONS FOR ILLUMINATED LED INDICATORS
Power On AVR
Using
Battery
Circuit
Breake
r
Alarm
Condition
On Off Off Set Off Normal
On Slow
flash Off Set Off AVR- Max. boost 13% of input voltage for output
regulation while input voltage is from 8% to 15%
under nominal.
On Rapid
flash Off Set Off AVR- Max. boost 26% of input voltage for output
regulation while input voltage is from 15% to 26%
under nominal.
ON On Off Set Off AVR- Max. buck 13% of input voltage for output regulation while input voltage is from 8% to 26% ove
r
nominal.
Off Off On Set Two Beeps
Utility Failure- The UPS is providing battery power
to the Battery backup outlets.
Off Off On Set Rapid Beeps Utility Failure- The UPS is providing battery power.
Rapid beeps indicate the battery will run out of
charge within a few minutes.
On/Off On/ Off
/Flash On/Off Set Long Beep
Overload- Turn the UPS off and unplug at least one
piece of equipment from the UPS. Wait 5 seconds,
reset the circuit breaker and restart the UPS.
Off Off On Up Long Beep
Overload- Turn the UPS off and unplug at least one
piece of equipment from the UPS. Wait 5 seconds,
reset the circuit breaker and restart the UPS.
Off Off Off Set Off Surge Protection Malfunction- Power surge has
damaged the unit. Please contact CyberPower.

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BATTERY REPLACEMENT
Contact your dealer or call the CyberPower Technical Support in this manual for
information on battery replacement.
Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the
battery. Servicing the battery can only be performed by trained personnel
knowledgeable of batteries and their precautions. Keep unauthorized personnel
away from batteries.
CAUTION! Use only the specified type of battery. See your dealer for replacement
batteries.
CAUTION! The battery may present the risk of electrical shock. Do not dispose of
batteries in a fire, as they may explode. Follow all local ordinances regarding proper
disposal of batteries.
CAUTION! Do not open or mutilate the batteries. Release electrolyte is harmful to the
skin and eyes and may be toxic.
CAUTION! A battery can present a high risk of short circuit current and electrical
shock. Take the following precautions before replacing the battery:
1. Remove all watches, rings or other metal objects.
2. Only use tools with insulated handles.
3. Do not lay tools or metal parts on top of battery or any terminals.
4. Wear rubber gloves and boots.
5. Determine if the battery is inadvertently grounded. If inadvertently grounded,
remove source of ground. CONTACT WITH GROUNDED BATTERY CAN
RESULT IN ELECTRICAL SHOCK! The likelihood of such shock will be reduced
if such grounds are removed during installation and maintenance (applicable to a
UPS and a remote battery supply not having a grounded circuit).

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BATTERY REPLACEMENT PROCEDURE:
2. Remove the two retaining
screws of the cable
protection cover then remove
the cover.
1. Remove the right side
front panel.
4. Remove the four
3. Disconnect the black and
red cable.
5. Pull the battery pack out
from the unit.
6. Take out the battery.

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8. Recharge the unit for 4-8 hours to ensure the UPS performs expected
runtime
7. Slide a new battery pack into the unit. Assemble the screws, cover, cable
and front panel in the reverse sequence of above steps.
REMINDER: Batteries are considered as HAZARDOUS WASTE and must be
disposed of properly. Contact your local government for more information about
proper disposal and recycling of batteries.
STORAGE:
First turn off your UPS and disconnect its power cord from the wall outlet.
Disconnect all cables connected to the UPS to avoid battery drain. To store your
UPS for an extended period, cover it and store with the battery fully charged.
Recharge the battery every three months to insure battery life. If the battery remains
unchar
g
ed for an extended
p
eriod of time
,
it ma
y
suffer
p
ermanent loss of ca
p
acit
y
.

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LIMITED WARRANTY AND
CONNECTED EQUIPMENT GUARANTEE
By purchasing a CyberPower PR3000 in the United States or Canada, the original end-user
(referred to as the Initial Customer”) receives a Limited Warranty and Connected Equipment
Guarantee from Cyber Power Systems (USA), Inc. (for ease of reading, referred to as
"CyberPower").
Limited Warranty. The Initial Customer receives an express limited warranty (referred to as
the "Limited Warranty") for the CyberPower PR3000 (referred to as the "Product").
Connected Equipment Guarantee. CyberPower provides the Initial Customer with
protection in the event that the Product is not free from defects in materials and workmanship,
and certain equipment connected to the Product is damaged (the "Connected Equipment
Guarantee").
If you are an Initial Customer, you are asked to read the following terms and conditions
carefully before using the Product. By using the Product you consent to be bound by and
become a party to the Limited Warranty and Connected Equipment Guarantee. If you do not
agree to the terms and conditions of the Limited Warranty and Connected Equipment
Guarantee, you should return the Product for a full refund prior to using it.
REGISTRATION
CyberPower requests that you complete and return the Warranty Registration Card enclosed
with the Product or register the Product at its website (www.cyberpowersystems.com) to
establish that you are the Initial Customer of the Product, and therefore entitled coverage
under the Limited Warranty and the Connected Equipment Guarantee. (Registration is not
required for Limited Warranty or Connected Equipment Guarantee coverage, but note, if you
do not complete a registration card, you will be required to provide proof of purchase, as
described below, to have the benefits of the Limited Warranty and Connected Equipment
Guarantee.)
LIMITED WARRANTY
CyberPower warrants to you, the Initial Purchaser, that the Product will be free from defects in
material and workmanship for three years from the date of original purchase, subject to the
terms of this Limited Warranty.
Any Implied Warranty of Merchantability or for Fitness for a Particular Purpose, if applicable to
the Product, is limited in duration to the period of ownership by the Initial Customer. This
provision shall NOT create any Implied Warranty or Merchantability or of Fitness for a
Particular Purpose that would not otherwise apply to the Product. NOTE: Some States do not
allow limitations on how long an implied warranty lasts, so the above limitation may not

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apply to you.
To be covered you must still be the owner of the Product at the time of the failure that results
in the claim made under this Limited Warranty.
Exclusive Remedies Under Limited Warranty.
Your exclusive remedy and CyberPower's' sole obligations are as follows for the Product:
If (a) the CyberPower Product you purchased and still own is defective in material or
workmanship under this Limited Warranty or any applicable warranty imposed by law, and
(b) all Limited Warranty requirements have been met, CyberPower will repair or replace the
Product if it proves to be defective in material or workmanship during the Warranty Period.
Making a Limited Warranty Claim.
To make a Limited Warranty claim on a Product, you must do the following:
1. Complete and return the CyberPower Warranty Registration Card, or provide reasonable
proof of purchase (for example, a sales receipt) that establishes you as the Initial Customer
(the original end-user consumer purchaser) of the Product and prove that the Product was
purchased within three (3) years of the event for which you want to make a claim for
warranty service.
2. Call CyberPower at [phone] or [phone] (toll free), write to CyberPower at
5555 12th Ave. East, Suite 110, Shakopee, MN 55379, or e-mail CyberPower at
[e-mail], within ten (10) days of the event for which you want
to make a claim.
3. When you contact CyberPower, identify the Product, the Purchase Date, and the Serial
Number for the Product, and request Return Materials Authorization (RMA) information.
4. Pack and ship the Product to CyberPower as instructed in your RMA. Show the RMA
code on the shipping label or include it with the Product. You MUST prepay all shipping
costs and you are responsible for packaging and shipment.
CyberPower will inspect and examine the Product within ten (10) days of receipt. If the
Product is not as warranted, CyberPower will repair or replace the Product and return it to you
at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace
the Product (if defective) within a reasonable time, CyberPower will refund to you the full
purchase price you paid for the Product (purchase receipt showing price paid is required).
CONNECTED EQUIPMENT GUARANTEE
The Initial Customer is protected for the lifetime of the Product against certain losses due to
the Product’s defective material or workmanship that is directly (i.e., no “daisy chain”) and
properly connected to equipment connected to the Product ("Connected Equipment"), subject
to certain terms and limitations provided below.
The Connected Equipment Guarantee is not "first dollar" coverage. CyberPower's obligation

20
is reduced by any amounts that Initial Customer is entitled to recover from other sources
regarding the Connected Equipment, including insurance, other warranty, or extended
warranty coverage, whether or not the Initial Customer makes a claim for recovery, including
but not limited to a claim under any applicable insurance, other warranty, or extended
warranty.
To be covered under the Connected Equipment Guarantee: (a) you must notify CyberPower
within ten (10) days of the event for which intend to make the Connected Equipment claim; (b)
the Product must have been defective in materials or workmanship and such defect must
have directly and proximately caused the damage; (c) the Limited Warranty requirements
have been met (except that the three year limitation of the Limited Warranty does not limit the
Connected Equipment Guarantee, which is for the lifetime of the Product),(d) none of the
limitations or exclusions on warranty coverage apply (other than the three year limit), (e) the
Connected Equipment must have been damaged by a transient spike or surge (a “Power
Disturbance”) on an AC power line on properly installed, grounded, and code-compliant 120
volt power lines in the United States and Canada, or by a Power Disturbance on properly
installed standard telephone equipment lines, Ethernet lines, or coaxial cables; and (f) the
Connected Equipment must have been directly plugged into and properly connected to the
Product in its original condition which was properly operated when a Power Disturbance
passed through the Product and (i) exhausted the protection capacity of the CyberPower
Product or (ii) damaged the CyberPower Product.
Further, the Connected Equipment Guarantee doesnot apply if the Product has been operated
in a failure mode or not in compliance with the operating instructions and manual, or if the
Connected Equipment has not been operated in compliance with the instructions and manuals
of its manufacturer/vendor.
CyberPower’s total liability under this Connected Equipment Guarantee is limited to the
Agreed DamageAmount (defined below).
Making a Connected Equipment Guarantee Claim
To make a Warranty claim for damage to Connected Equipment under the Connected
Equipment Guarantee, you must do the following:
1. Provide reasonable proof of purchase (for example, a sales receipt) that establishes you
as the Initial Customer of the Product.
2. Call CyberPower at [phone] or [phone] (toll free), write to CyberPower at
5555 12th Ave East, Suite 110, Shakopee, MN 55379, or e-mail CyberPower at
[e-mail] within ten (10) days of the date of the event for which
you wish to make a claim for warranty service.
3. When you contact CyberPower, identify the Product, the Purchase Date, the Serial
Number of the Product, and identify the item(s) of Connected Equipment (by manufacturer
and model). Have information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer and the name of the power