D-Link JustConnectDNR-2020-04P User manual

DNR-2020-04P
User Manual
JustConnect 16-Channel PoE Network Video Recorder
Version 1.00 | 2016/4/27

iD-Link DNR-2020-04P User Manual
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes. Information in this document may become obsolete as our services and
websites develop and change.
Manual Revision
Revision Date Description
1.00 April 27, 2016 • A1 Initial version
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United
States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of
their respective companies.
Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S.
and other countries. App StoreSM is a service mark of Apple Inc. Google Play™ and Android™ are trademarks of Google Inc.
Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
ErP Power Usage
This device is an Energy Related Product (ErP) designed to be always on. It can be turned off via a power switch to save
energy when it is not needed.
Switched Off: 0.35 watts
Copyright © 2016 by D-Link Corporation, Inc.
All rights reserved.This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link
Corporation, Inc.
Preface

iiD-Link DNR-2020-04P User Manual
Table of Contents
Product Overview......................................................................1
Package Contents.........................................................................1
System Requirements................................................................. 2
Introduction ................................................................................... 3
Features............................................................................................4
Hardware Overview..................................................................... 7
Front View................................................................................ 7
Rear Panel (Connections)................................................... 8
Installation..................................................................................9
Hard Drive Installation................................................................ 9
Connect Your Network Camera(s) ........................................12
Conguring Your DNR-2020-04P ..........................................13
Configuration.......................................................................... 14
Live Video ......................................................................................15
Playback.........................................................................................19
Smart Search*...............................................................................21
Menu Bar .......................................................................................24
Setup Wizard ................................................................................25
Setup...............................................................................................26
Network..................................................................................26
Network Setup................................................................26
Dynamic DNS Settings.................................................28
IP Filter ...............................................................................29
SNMP..................................................................................30
Camera ...................................................................................31
Audio and Video.............................................................31
Schedule ................................................................................34
Recording Schedule......................................................34
Event........................................................................................36
E-Mail Settings ................................................................36
E-Map Settings................................................................37
DI and DO .........................................................................38
Event Settings .................................................................39
Log ......................................................................................41
Maintenance.........................................................................42
Display and Language .................................................42
User Account ...................................................................43
System ...............................................................................44
Time and Date.................................................................45
Firmware Upgrade.........................................................46
Hard Drive.........................................................................47
PoE Status.........................................................................48
Camera Search.............................................................................49
Album .............................................................................................50
Backup............................................................................................51
Help .................................................................................................53
Applications............................................................................. 54
D-Link NVR Search Utility - Windows ..................................54
D-Link NVR Search Utility - Mac ............................................56
Playback Manager......................................................................57
Remote Backup ..........................................................................59
Verication Tool...........................................................................61
Table of Contents

iiiD-Link DNR-2020-04P User Manual
Table of Contents
Troubleshooting ..................................................................... 62
Technical Specifications ........................................................ 63
Regulatory Information......................................................... 66

1D-Link DNR-2020-04P User Manual
Section 1 - Product Overview
• D-Link DNR-2020-04P JustConnect 16-Channel PoE Network Video Recorder
• Hard disk screw x 8
• Rack-mount bracket x 2
• Rack-mount bracket screw x 8
• Power adapter x 1
• Power adapter cable
• Ethernet cable
• Quick Install Guide
• CD-ROM with applications and product documentation
Product Overview
Package Contents
Note: Using a power supply with a different voltage than the one included with your product will cause damage and void the warranty
for this product.
If any of the above items are missing, please contact your reseller.

2D-Link DNR-2020-04P User Manual
Section 1 - Product Overview
Hardware Requirements • Two 3.5”SATA hard disk drives (not included)
Network Requirements
• Broadband Internet connection (for remote access)
• Network camera(s) (refer to the D-Link website for a list of supported cameras)
• 10/100/1000 Mbps Ethernet switch or router
Web-based Configuration
Utility / Remote PC
Minimum Requirements
Computer with the following:
• Microsoft Windows 10, 8, 7, Vista, or XP (with Service Pack 3); Mac OS X (10.7 or
above)
• PC with Pentium 4 – 2.4 GHz or above; at least 512 MB RAM
• Internet Explorer 8, Firefox 20, or Safari 6 or higher
• Existing 10/100/1000 Mbps Ethernet-based network
Note: Make sure you have the latest version of Java installed. Visit www.java.com to
download the latest version.
System Requirements

3D-Link DNR-2020-04P User Manual
Section 1 - Product Overview
Introduction
Congratulations on your purchase of the DNR-2020-04P JustConnect 16-Channel PoE Network Video Recorder.
The DNR-2020-04P is a standalone Network Video Recorder (NVR) designed to meet the surveillance requirements of small
and medium businesses. Thanks to its support for Power over Ethernet (PoE), it is easy to deploy without further investment
in electrical cabling. It features gigabit LAN speeds for high performance monitoring and recording of up to 16 channels
simultaneously in mission-critical applications. Added support for multi-channel network cameras using M-JPEG, MPEG4, or
H.264 codecs, and two 3.5-inch SATA hard disks with RAID to provide versatility, efficiency, and redundancy to meet enterprise
needs.
Featuring a powerful embedded system, the DNR-2020-04P can record, monitor, and play back video simultaneously from
network cameras located in local or remote sites without keeping your PC powered on. Simply connect a USB mouse and
an HDMI or VGA display to the device for instant access. Also, the DNR-2020-04P can be easily set up for remote access and
supports real-time monitoring and playback from anywhere via a web browser. Surveillance can be automated using versatile
recording modes that can be set independently for each channel, and support for audio in /out, DI/DO triggering, and external
USB 3.0 storage fills the needs of small businesses. Completing the package is the bundled video management software and
support for mobile app management, making the DNR-2020-04P a comprehensive monitoring and storage solution for all
your video recording needs.

4D-Link DNR-2020-04P User Manual
Section 1 - Product Overview
Features
Comprehensive IP Surveillance Solution
• Total Solution: The DNR-2020-04P is a standalone network video recorder capable of 24/7 recording without a PC.The NVR
can manage multiple network cameras, provide access to view live video, and play recorded data through the Internet from
anywhere, anytime.
• Convenient and Easy to Use: Power over Ethernet (PoE) saves on infrastructure costs and makes setting up network
cameras easy. A user-friendly GUI simplifies network and camera setup, allowing you to easily access multiple cameras for
configuration and viewing, recording and playback of video.
• Centralized Interface for Configuration: The DNR-2020-04P provides a flexible and economic alternative to manage and
configure multiple network cameras on a centralized device.
• Megapixel Resolution Support: The DNR-2020-04P supports high-resolution recording for vivid videos with high clarity.
Complete Network Functionality
• PPPoE Support: The NVR can connect to the Internet via an ADSL modem over Ethernet.
• DDNS Support: Dynamic DNS is a solution for users without a fixed IP address. With the DDNS service, you can connect to
the NVR over the Internet using an easy-to-remember domain name.
• NTP Support: Maintaining an accurate record of time is essential if recorded data is to be used as evidence. To ensure that
the time recording is always accurate, the NVR can update the system clock from a time server on the Internet using the
Network Time Protocol (NTP).
• DHCP Server: The NVR can act as a DHCP server for easy deployment of network cameras when placed in a network that
has no existing DHCP server.
• Quality of Service (QoS): The NVR can be customized to prioritize specific types of traffic via queues so that streams are
smooth and reliable for mission-critical applications.
• SNMP: The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the exchange of
management information between network devices. It helps network administrators remotely manage network devices
and find and solve network problems with ease. The SNMP consists of the following three key components:
• Manager: Network-management station (NMS), a server that executes applications that monitor and control

5D-Link DNR-2020-04P User Manual
Section 1 - Product Overview
managed devices.
• Agent: A network-management software module on a managed device which transfers the status of managed
devices to the NMS.
• Managed device: A network node on a managed network. For example: routers, switches, bridges, hubs,
computer hosts, printers, IP telephones, network cameras, web servers, and databases.
Full-featured Recording
• Flexible Recording Schedule: Once cameras have been set up, a highly configurable scheduling system allows for continuous
recording, set recording during specific time frames, or recording only on motion detection. Each camera can be set to
record independently in their own modes. Event recording based on specific triggers is also supported.
• Recording Automatic Overwrite: The NVR can be configured to overwrite the oldest data automatically when hard disk
space runs out, allowing for continuous and uninterrupted recording.
• Recording Stop Alert: The NVR also provides the option to stop recording when the hard disk is full. When the disk reaches
capacity, a notification can be sent via e-mail and an audible alarm can be sounded.
Comprehensive Data and Security
• Auto Boot after Power Recovery: The NVR will boot up automatically once power is restored after a power outage.
• Access List Control: Users can specify safe and blocked IP addresses to filter external connections, increasing data security.
• Multiple User Privilege Control: Administrators may also choose access privileges for users by specifying the cameras they
may have access to for live view, playback, audio, and PTZ functions.
• Backup Recording Data: Recorded data is stored in a secure database. This recorded data can be backed up to additional
storage locations periodically or whenever needed.
• RAID Mirroring: RAID 1 hard disk configuration mirrors recorded data onto two separate hard drives. In the event of HDD
failure, data integrity is maintained on the secondary HDD.

6D-Link DNR-2020-04P User Manual
Section 1 - Product Overview
Flexible Event Management
• Audio In/Out: Connect a microphone and a speaker to allow two-way communication (if supported by the camera).
• DI/DO triggering: Connect to devices such as door sensors or point-of-sale systems to allow for easy event-based recording
and action triggering. The NVR can monitor trigger events from all cameras, such as motion detection. These can be used
to trigger e-mail notifications and recordings, all centrally handled by the NVR.
Instant Live View
• Full Screen: Enlarge the display to view full-screen live and recorded video views.
• Drag and Drop GUI: With multiple channels enabled, users can drag and drop channels to preferred locations.
• Camera Name and Status on OSD: Camera name and recording status are displayed on the OSD (On Screen Display) to
help identify the current camera.
• PTZ: Users can control Pan/Tilt/Zoom (PTZ) functions for supported cameras from within the interface using the provided
buttons, or by directly clicking on the video.
• Audio Support: Audio picked up by a supported camera can be recorded and played back.
• Preset Point: Camera position presets allow you to instantly restore a previously saved view.
• Digital Zoom: Videos can be enlarged by digital zoom.
Intelligent Playback
• AVI Outputs: Raw video can be exported to AVI format.
• Playback Speed Control: Playback speed control allows for fast forward or fast rewind, and step playback can display video
one frame at a time.
• Smart Search: Users can search through footage by setting specific criteria such as motion detection.

7D-Link DNR-2020-04P User Manual
Section 1 - Product Overview
Hardware Overview
Front View
1HD1 LED A solid green light indicates that the hard drive is installed properly. This light will blink during the
read/write process. If the light is red, the hard drive is installed but has failed.
2HD2 LED A solid green light indicates that the hard drive is installed properly. This light will blink during the
read/write process. If the light is red, the hard drive is installed but has failed.
3LAN LED A solid green light indicates that the device is connected to your network. This light will blink
during data transfer. If the light is off, the device is not connected to your network.
4Power LED A solid green light indicates the device is powered on. This light will blink during bootup. If the
power LED is off, the device is not powered on.
5Power Button Push this button for one second to power on the device or for 5 seconds or more to power off.
6USB 2.0 Port
Connect a mouse to control the management UI when a monitor is connected via HDMI or VGA.
This port is used for firmware updates, video exports to USB drives, and backups. Connection to a
USB mouse/keyboard is supported.
1 2 3 4 5
6

8D-Link DNR-2020-04P User Manual
Section 1 - Product Overview
Rear Panel (Connections)
1Power Input Connect the supplied power cord to the input port.
2PoE Ports 1-4
Connect PoE devices to these ports for power to be supplied via Ethernet. Non-PoE devices will only
have Ethernet functionality.
Green: A solid LED indicates that LAN is connected. The LED will blink during data transfer. An unlit
LED indicates there is no network connection.
Orange: A solid LED indicates that power via PoE is normal. An unlit LED indicates there is no power.
3Audio In/Out
Connect a microphone to the Audio In port to use 2-way communication with your camera(s).
Connect external speakers to the Audio Out port for audio playback.
Please note that your camera(s) must support this feature.
4Gigabit Ethernet Port
Connect the device to your router or switch using an Ethernet cable.
Yellow: Solid indicates Link status (connected to LAN). Blinking indicates data is being transferred.
Green: Solid Indicates an active Gigabit Ethernet connection. Off indicates Fast Ethernet connection.
5HDMI Output Connect to your TV or monitor using an HDMI cable.
6VGA Output Connect a monitor using a D-sub cable.
7USB 3.0 Port Connect an external USB hard disk for more storage.
8DI/DO Connect four DigitaI Input devices and one Digital Output device to these ports.
9Grounding Port Connect a grounding wire to ground the NVR.
10 Reset Button Press and hold the reset button for 10 seconds to reset to factory default settings.
1 2 54
3 6
7
8
10
9

9D-Link DNR-2020-04P User Manual
Section 2 - Installation
Installation
Hard Drive Installation
1. First, make sure the power cable is not plugged into a power outlet.
Access the DNR-2020-04P’s hard drive bays by removing the screws
from the sides and back of the device.
2. Once the cover is removed, slide it rearward to remove it from the
device.

10D-Link DNR-2020-04P User Manual
Section 2 - Installation
3. Detach the HDD bay bracket, then insert one or two 3.5” SATA hard
drives into the drive bays and use the provided screws to secure the
drives in the bracket.
4. Connect the power and SATA cables from the device to each HDD. If a
drive has been inserted correctly, the HDD LED will light up.
5. Re-attach the drive bay bracket to the device enclosure by sliding the
tabs into the holes and using the screws provided to secure it.

11D-Link DNR-2020-04P User Manual
Section 2 - Installation
6. Re-attach the top cover by sliding it over the device. Re-insert the
screw in rear of the cover to secure it.

12D-Link DNR-2020-04P User Manual
Section 2 - Installation
Connect Your Network Camera(s)
You can connect PoE network cameras directly to your DNR-2020-04P.
For non-PoE network cameras, you will need to locate power outlets in the
on-site environment then run a CAT5 UTP cable to the P1-4 ports on the NVR.
1. Connect a CAT5 UTP cable to a port marked either P1, P2, P3, or P4.
2. Connect the other end of the cable to your PoE Camera.

13D-Link DNR-2020-04P User Manual
Section 2 - Installation
Conguring Your DNR-2020-04P
You can setup your NVR without using a PC by connecting a VGA or HDMI
display to the respective ports on the back of the device. To control the
Graphical User Interface (GUI), connect a USB mouse to the USB port on the
front panel.
The default username of the NVR is admin and the default password is blank.
You can customize the password and configure NVR settings by clicking on
the setup wizard icon and following the on-screen instructions.

14D-Link DNR-2020-04P User Manual
Section 3 - Conguration
You can access the configuration interface for the NVR on your PC by running
the NVR Search Utility or manually opening a web browser and entering
the IP address of your NVR. Enter admin as the username and enter the
password you created during installation.
You can also control and manage the NVR locally by connecting it to a TV
or external VGA/HDMI monitor and plugging in a USB mouse to control the
interface.
This section will enable you to configure and view the live video from your
network cameras.
Configuration
Live Video Shows the live video of network cameras and
controls PTZ functions.
Playback Displays recorded video and exports snapshots or
video.
Log Out Logs out of the NVR.
Shut Down Shuts down the NVR.

15D-Link DNR-2020-04P User Manual
Section 3 - Conguration
This section describes the configuring and viewing of live video from
your network cameras, the functions of the live video screen, and the PTZ
functions. To monitor live video:
Step 1: Click the button at the top of the screen.
Step 2: Select a camera(s) from the camera list on the right and then drag
it to the location to where you want it to be displayed.
Optional: You can change the video display position by dragging it to another
position.
Live Video
Notes:
1. The selected video will be marked with a red line.
2. Enable EPTZ: Right-click on the video and click on EPTZ. Click the + or – button to zoom in or zoom out.The flashing square
at the lower right of the video grid indicates the corresponding view of the camera.
3. If the camera supports PTZ, you can control the selected camera from the PTZ panel.
4. If the camera supports audio, you can check Enable Audio from the right-click menu and listen to the channel’s audio.
5. Snapshot: Right-click on the video and select the snapshot function to capture a specific video image immediately.
6. Right-clicking on the video will show the option as Full Screen. Press the ESC button on the keyboard to return to normal
display.
7. Swap: Right-click on the video and select Swap to display a different video channel.

16D-Link DNR-2020-04P User Manual
Section 3 - Conguration
Display Single feed Use this button to switch to a single camera
feed in the live video display area.
Display 2 x 2 feeds Use this button to switch to view four cameras
in the live video display area.
Display 1 + 5 feeds
Use this button to switch to view one large
and five small streams in the live video display
area.
Display 3 x 3 feeds Use this button to switch to view nine cameras
in the live video display area.
Display 2 + 8 feeds Enlarge two channels in the top row.
Display 2 + 8 feeds Enlarge two channels in the left column.
Display 1 +12 feeds Enlarge one channel and show 12 additional
streams.
Display 4 + 9 feeds Enlarge 4 channels and display 9 feeds.
Display 1 center +
12 feeds
Enlarge one channel in the center and display
12 feeds.
Display 16 feeds Show all 16 feeds simultaneously.
Switch between
feeds Click to cycle between 2x2, 3x3, 4x4 views.
Full Screen
Select to display the video with full screen. Press
the ESC button on the keyboard to return to
normal display.
Glance Activate auto scan to rotate the channels/
cameras on the display screen.
Actual Size Use this button to display the recording in its
original resolution.
OSD Display video stream information in the window.