D-Link DKVM-IP8 User manual

D-Link DKVM-IP8
8 Port KVM Switch
Over IP
V1.0
2011.2.23

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Certificates
FCC
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including interference that may
cause undesired operation.
RoHS
All contents of this package, including products, packing materials and documentation
comply with RoHS.

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TABLE OF CONTENTS
1. The quick installation guide..............................................................................................6
1.1 Installation...............................................................................................................6
1.2 Initial IP configuration .............................................................................................7
2. Introduction....................................................................................................................12
2.1 Feature overview..................................................................................................12
2.3 System requirement..............................................................................................14
2.4 When the server is up and running.......................................................................14
2.5 When the server is dead.......................................................................................14
3. Hardware installation .....................................................................................................16
3.1 Installation.............................................................................................................16
3.2 Operations............................................................................................................17
3.3 Hotkey Commands...............................................................................................18
3.4 OSD Operations ...................................................................................................19
3.4.1 Login Windows...........................................................................................21
3.4.2 Port Name ..................................................................................................22
3.4.3 Main Menu..................................................................................................23
3.4.4 Language....................................................................................................23
3.4.5 Port Name Edit...........................................................................................24
3.4.6 Port Search.................................................................................................24
3.4.7 User Security..............................................................................................25
3.4.8 Access List..................................................................................................26
3.4.9 Hotkey ........................................................................................................26
3.4.10 Time Settings............................................................................................27
3.4.11 OSD Mouse ..............................................................................................27
3.5 Firmware upgrade.................................................................................................28
4. IP module Configuration ................................................................................................30
4.1 Initial Configuration...............................................................................................30
4.1.1 Initial configuration via serial console .........................................................32
4.2 Keyboard, Mouse, and Video configuration..........................................................33
4.2.1 DKVM-IP8 keyboard settings......................................................................33
4.2.2 Remote Mouse Settings .............................................................................33
4.2.3 Automatic mouse speed and mouse synchronization.................................34
4.2.4 Host system mouse settings.......................................................................34
4.2.5 Single and Double Mouse Mode.................................................................35
4.2.6 Recommended Mouse Settings..................................................................35
4.2.7 Video Modes...............................................................................................35
5. Usage ............................................................................................................................36
5.1 Prerequisites.........................................................................................................36
5.2 Login into the DKVM-IP8 and logout.....................................................................37
5.2.1 Login into the DKVM-IP8............................................................................37

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5.2.2 Logout from the DKVM-IP8.........................................................................39
5.3 The Remote Console............................................................................................39
5.4 Main Window........................................................................................................40
5.4.1 Remote Console Control Bar......................................................................41
5.4.2 Remote Console Status Line......................................................................49
6. Menu Options ................................................................................................................50
6.1 Remote Control.....................................................................................................50
6.1.1 KVM Console..............................................................................................50
6.1.2 Telnet Console............................................................................................50
6.2 Remote Power......................................................................................................51
6.3 Mapping................................................................................................................52
6.3.1 Floppy Disk.................................................................................................52
6.3.2 CD–ROM Image.........................................................................................53
6.3.3 Drive redirection .........................................................................................58
6.3.3.1 Driver Redirection Utility Installation.................................................59
6.3.3.2 Built-in Java Drive Redirection .........................................................63
6.3.4 Options.......................................................................................................65
6.4 User Management................................................................................................66
6.4.1 Change Password ......................................................................................66
6.4.2 Users and Groups ......................................................................................66
6.5 KVM Settings........................................................................................................68
6.5.1 User Console..............................................................................................68
6.5.2 Keyboard/Mouse ........................................................................................71
6.5.3 Video ..........................................................................................................73
6.6 Device Settings.....................................................................................................74
6.6.1 Network ......................................................................................................74
6.6.2 Dynamic DNS.............................................................................................77
6.6.3 Security.......................................................................................................79
6.6.4 Certificate ...................................................................................................82
6.6.5 Authentication.............................................................................................85
6.6.6 Serial Port...................................................................................................86
6.6.7 Date / Time.................................................................................................88
6.6.8 Event Log ...................................................................................................89
6.7 Tools .....................................................................................................................92
6.7.1 Device Information......................................................................................92
6.7.2 Even log......................................................................................................93
6.7.3 Update Firmware........................................................................................94
6.7.4 Unit Reset...................................................................................................95
7. Troubleshooting.............................................................................................................96
8. FAQs..............................................................................................................................97
9.Addendum......................................................................................................................99
A. Key Codes..............................................................................................................99
B. Video Modes ........................................................................................................101
C. User Role Permissions.........................................................................................102

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D. DKVM-IP8 port table............................................................................................102
E. Bandwidth Consumption ......................................................................................103
F. Cable diagrams.....................................................................................................104

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1. The quick installation guide
The DKVM-IP8 redirects local keyboard, mouse and video data to a remote administration
console. It allows you to control one or many computers locally at the server site or
remotely via the Internet using a standard browser. You can securely gain BIOS level
access to systems for maintenance, support, or failure recovery over the Internet.
Communication is secure via SSL encryption. Use in conjunction with a KVM switch for
multiple-server access.
1.1 Installation
DKVM-IP8 switch redirects local keyboard, mouse and video data to a remote
administration console.
All data is transmitted via IP. DKVM-IP8 switch can be used in a multi administrator and
multi server environment as well. Besides, DKVM-IP8 switch is a KVM switch, which can
also be used with a local console.
DKVM-IP8 switch hardware installation
Figure 1-1 The connectors of 8 port DKVM-IP8 switch front and rear side
Please perform the following steps:
1. (Optional) Connect the type A connector of USB A - Mini USB 5P cable to the host
computer, while
using remote mass storage control.
2. Connect Ethernet to LAN port and/or modem to serial port, depending on how you want
to access DKVM-IP8 switch
3. Power down your computer and DKVM-IP8 switch
4. Connect the power supply to DKVM-IP8 switch
5. Connect the monitor to the DKVM-IP8 switch console side.
6. Connect the keyboard to the DKVM-IP8 switch console side.
7. Connect the mouse to the DKVM-IP8 switch console side.
8. Connect a VGA cable (15-pin HDDB Male / Male) with the Male side to both of the host
computer/KVM and the host port of the DKVM-IP8 switch.
9. Connect one purple end of 3-in-1 cable to the PS/2 mouse port on the host
computer/KVM, and the other end of 3-in-1 cable to the host PS/2 mouse port on the
DKVM-IP8 Switch.

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10. Connect one green end of 3-in-1 cable to PS/2 keyboard port on the host
computer/KVM, and the other end of 3-in-1 cable to the host PS/2 keyboard port on the
DKVM-IP8 switch.
11. (Optional) Connect the type A connector of USB A - mini USB 5P cable to the host
computer,
while using remote mass storage control.
12. Connect Ethernet to LAN port and/or modem to serial port, depending on how you want
to access DKVM-IP8 switch
13. Power on the computer.
1.2 Initial IP configuration
In factory default, DHCP mode is disabled (IP auto configuration = None), and the IP
settings are as below:
IP address 192.168.0.70
Subnet mask 255.255.255.0
Default Gateway None
If DHCP mode is enabled (IP auto configuration = DHCP), the DKVM-IP8 will try to
contact a DHCP server in the subnet to which it is physically connected. If a DHCP
server is found, it may provide a valid IP address, gateway address and net mask.
Before you connect the device to your local subnet, be sure to complete the
corresponding configuration of your DHCP server. It is recommended to configure a
fixed IP assignment to the MAC address of the DKVM-IP8 unit. You can find the MAC
address labeled on the bottom side of the metal housing.

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DKVM-IP8 Setup Tool
If this initial configuration does not meet your local requirements, use the setup tool to
change the configurations to your needs. The setup tool PSetup can be found on the
CD ROM delivered with this package. You can follow the procedures described below.
■DHCP
If you have installed the DKVM-IP8 unit on a network that enables DHCP, you can
use the PSetup to find out the DKVM-IP8 unit’s IP.
(1) Plug Ethernet cable to DKVM-IP8 unit. DKVM-IP8 will get an IP via DHCP.
(2) Using PSetup (run PSetup.exe) to look for DKVM-IP8.
a. Select MAC address which label on bottom of DKVM-IP8 unit
b. Click Query Device
■Setup the fixed IP
a. Setup “IP auto configuration” as “None” ; setup IP address and Subnet mask
b. Enter Super user login and password forAuthentication (default : super/pass)
c. Click Setup Device. If super login was authenticated, it’ll show “Successfully
configured device”. Otherwise it’ll show “Permission Denied”.

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Install JVM on Client system
The DKVM-IP8 unit can be accessed with a standard JAVA enabled web browser. You must
install Java Runtime Environment: version 6 update 5 and above to your client system.
Note: At a minimum you must have IE7.0, IE8.0, Netscape7.0, Mozilla 3.2,
(Firefox 3.6) and above installed on your client computer.
Connect the DKVM-IP8 unit via Web Browser
Using the HTTP protocol or a secure encrypted connection via HTTPS and entering the IP
address of the DKVM-IP8 unit into your web browser to connect to the DKVM-IP8 unit.
This will lead you to the DKVM-IP8 login page as shown in figure below.

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The factory default settings are:
Username admin
Password admin
The super user has all permissions to administrate your DKVM-IP8:
After login, the system will prompt for changing the default username and password to user
specific settings.
Control servers via Remote Console
The Remote Console is the redirected screen, keyboard and mouse of the remote host
system. The Remote Console will behave exactly the same way as if you were sitting
directly in front of the screen of your remote system. That means that both the keyboard
and mouse can be used in the usual way. Open the console by selecting the preview
picture on the main site of the HTML front end. Figure 1-2 shows the top of the Remote
Console.

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Figure 1-2. Top part of the Remote Console
There are some options to choose from, and the important ones are the following:
Auto Adjust button
If the video displayed is of bad quality or distorted in some way, press this button and
wait a few seconds while DKVM-IP8 unit tries to adjust itself for the best possible
video quality.
Sync Mouse
Choose this option in order to synchronize the local with the remote mouse cursor.
This is especially necessary when using accelerated mouse settings on the host
system. In general there is no need to change mouse settings on the host.
Video Settings in Options Menu
This opens a new window with elements to control the DKVM-IP8 unit’s Video
Settings. You can change some values, for instance the brightness and contrast of
the picture displayed, which may improve the video quality. It is also possible to
revert to the default settings for all video modes or only the current one.
Note: At first start, if the local mouse pointer is not synchronized with the remote mouse
pointer, press the Auto Adjust Button once.

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2. Introduction
The KVM over IP technology (DKVM-IP8) combines digital remote KVM access via IP
networks with comprehensive and integrated system management. The DKVM-IP8 defines
a new class of remote KVM access devices that can save your money, time, space, and
equipment.
The DKVM-IP8 provides convenient, remote KVM access and control via LAN or Internet. It
captures, digitizes, and compresses video signal and transmits it with keyboard and mouse
signals to and from a remote computer. DKVM-IP8 provides a non-intrusive solution for
remote access and control. Remote access and control software runs on its embedded
processors only but not on mission-critical servers, so that there is no interference with
server operation or impact on network performance.
The DKVM-IP8 supports console of USB style keyboard, mouse, and HDDB15 video
interfaces. The DKVM-IP8 will automatically detect the current video mode of the console,
however manual fine-tuning is recommended to receive the best video quality.
2.1 Feature overview
♦Manage servers around the world.
♦KVM (keyboard, video, and mouse) access over IP and analogous telephone line
(modem needed)
♦Full control under any OS, in BIOS mode, during boot, at Blue Screens
♦No additional software necessary on servers
♦Can be used with most standard KVM
♦256 bit SSL encryption of all transmitted data and Certificate management
♦Automatically senses video resolution for best possible screen capture
♦Serial over LAN, Remote serial power control via web
♦Video Resolution up to:
Local console 1920 x 1440
Remote console 1600 x 1200, High-color depth 16 bits
♦High-performance mouse tracking and synchronization
♦Automatic adjustment of data rate to transmission line
♦Drive redirection function on the remote console control bar, Remote mass storage
control.
♦Can be controlled over all java-enabled Browsers
♦Firmware update via web interface
♦Port to connect a user console for direct analogous access to KVM switch

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2.2 Technical specifications
Function
Specification
KVM
VGA Resolution Local : 1920 x 1440
Remote : 1600 x 1200
Daisy Chain Connector DB15 (Female Type)
Support daisy chaining up to 8 layers
Flash port DC2.5F
Computer selection On Screen Display (OSD) Menu, Hotkey, Push Button
hotkey Provide various Hotkey (Scroll-Lock/ Caps-Lock/ Num-Lock/ Alt/
Ctrl/ Win)
Computer Port LEDs 2 color LED for each host port: ON LINE (Yellow), SATATION
(Red)
Power LED Indicating the KVM Switch is power on.
Reset Press this button to restart the firmware of the KVM Switch.
Security Provide ACL (Access Control List) security function, store up to 8
independent ACL’s of controllable computer lists
Multilingual OSD
(On Screen Display) 8 languages (English, France, Germen, Spanish, Italian, Russian, Japanese, Simplified Chinese)
Auto-Scan Intervals 5 ~ 99 Sec.
IP
OS supported Windows, Unix, Unix-like OS(Sun Solaris, Linux). Mac OSX
Browser supported Microsoft Internet Explorer version 6.0 or above, or
Netscape or Mozilla or Safari
Security IP filter
Authentication Local, LDAP, RADIUS
Network Connection 10/100 Ethernet
Telephone line (modem needed)
Management Interface Web , Utility, Telnet
Event log NFS, SMTP, SNMP trap
Others
Housing Material Metal
DC Power Adapter 12V 1A
Operation Temperature 0 ~ 50 °C
Storage Temperature -20 ~ 60 °C
Humidity 0~80%, Non-Condensing
Mechanical Rack mount, 1U
Dimension (mm) 444.5 x 190 x 44

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2.3 System requirement
Hardware
Item
Description
Local host side One PC or server or the console port of KVM switch unit
Remote Console side Multiple PCs are linked into the network
Software
Item
Description
Local host side
No additional software necessary
Remote Console side
(1) Java Runtime Environment : version 6 update 5 and above.
Linux JDK 1_5_0_18 and above
(2) Browser: ( IE7.0 , IE8.0, Netscape7.0, Mozilla 3.2,
Firefox 3.6) and above.
2.4 When the server is up and running
The DKVM-IP8 gives you a full control over the remote server. The Management Console
allows you to access the remote server’s graphics, keyboard and mouse and to send
special commands to the server. You can also perform periodic maintenance of the server.
Using the Console Redirection Service, you are able to do the following:
I. Reboot the system
II. Watch the boot process.
III. Boot the system from a separate partition to load the diagnostic environment.
IV. Run special diagnostic programs.
2.5 When the server is dead
Obviously, fixing hardware defects is not possible through a remote management device.
Nevertheless DKVM-IP8 gives the administrator valuable information about the type of a
hardware failure. Serious hardware failures can be categorized into five different categories
with different chances to happen:
I. Hard disk failure 50%
II. Power cable detached, power supply failure 28%
III. CPU, Controller, main board failure 10%
IV. CPU fan failure 8%
V. RAM failure 4%

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Using DKVM-IP8, administrators can determine which kind of serious hardware failure has
occurred (See table 2-1).
Type of failure
Detected by
Hard disk failure Console screen, CMOS set-up information
Power cable detached, power supply
failure Server remains in power off state after power on command has been given.
CPU Controller, main board failure. Power supply is on, but there is no video
output.
CPU fan failure By server specific management software
RAM failure Boot-Sequence on boot console
Table 2-1. Host system failures and how they are detected.

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3. Hardware installation
3.1 Installation
You must have a 3-in-1 VGA cable for connecting KVM Switch to PS/2 computers, or a
2-in-1 VGA cable for connecting KVM Switch to USB computers.
The 3-in-1 VGA cable is a combo cable with one HDDB15 male connector at one end and
three connectors at the other.
The 2-in-1 VGA cable is a combo cable with one HDDB15 male connector at one end and
two connectors at the other.
Please perform the following steps:
1. (Optional) Connect the type A connector of USB A-Mini usb cable to the host computer,
while using remote mass storage control.
2. Connect Ethernet to LAN port and/or modem to serial port, depending on how you want
to access DKVM-IP8 switch
3. Power down your computer and DKVM-IP8 switch
4. Connect the power supply to DKVM-IP8 switch
5. Connect the monitor to the DKVM-IP8 switch console side.
6. Connect the keyboard to the DKVM-IP8 switch console side.
7. Connect the mouse to the DKVM-IP8 switch console side.
8. Connect a VGA cable (15-pin HDDB Male / Male) with the Male side to both of the host
computer/KVM and the host port of the DKVM-IP8 switch.
9. Connect one purple end of 3-in-1 cable to the PS/2 mouse port on the host
computer/KVM, and the other end of 3-in-1 cable to the host PS/2 mouse port on the
DKVM-IP8 Switch.
10. Connect one green end of 3-in-1 cable to PS/2 keyboard port on the host
computer/KVM, and the other end of 3-in-1 cable to the host PS/2 keyboard port on the
DKVM-IP8 switch.
11. (Optional) Connect the type A connector of USB A-mini usb cable to the host computer,

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while using remote mass storage control.
12. Connect Ethernet to LAN port and/or modem to serial port, depending on how you want
to access DKVM-IP8 switch
13. Power on the computer.
3.2 Operations
You can control the KVM Switch by three methods:
1. Using push buttons located on the front panel of the KVM Switch
2. Using the OSD (On-Screen Display)
3. Using hotkey commands through the console keyboard
It takes approximately 1-2 seconds for the video signal to refresh after switching servers
and re-synchronization of the mouse and keyboard signals. This is normal operation and
ensures that proper synchronization is performed at the console and the connected
servers.
When you power on KVM Switch, if the security function is enabled (default is disabled), it
will prompt a Login window waiting for you to enter the user name and password. You need
to pass the authentication to control the KVM Switch.

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3.3 Hotkey Commands
You can conveniently command KVM Switch via a simple hotkey sequence. To send
commands to KVM Switch, you must press the hotkey (default is Caps Lock) twice within 2
seconds. You will hear a beep sound confirming you are in the hotkey mode. If you do not
press any key during hotkey mode over 2 seconds the hotkey mode will be terminated and
back to normal state.
The default hotkey is Caps Lock but you can change hotkey as your application
convenience. If you prefer to use other hotkey, please go to OSD menu and change the
default hotkey to the other.
The table blow lists all the supported hotkey commands.
Command Function
Space Bar Bring up the OSD screen

or

Move selection up or down
1~8 Bank
01~08Port The first digit is bank number starting with “1”. The first KVM Switch
on the daisy chain line is bank 1 (the Master). A standalone KVM
Switch is fixed in bank 1. The second and the third digits indicate the
port number from 01 to 08.
PgUp Back to previous bank.
PgDn Go to next bank.
B To enable/disable beep sound function.
L To enable/disable the Screen Saving function and 10min
auto-logout function. This default function is OFF.
P To login to the OSD. If Security is enabled it will display the Login
window waiting for username and password. If Security is disabled it
will display the Status window.
R For supervisor to reset the OSD back to factory default value
(except User Security settings).
S For supervisor to activate the Auto-scan function.
U For supervisor to enable/disable Security function. If the Security is
off, you can access the KVM system without user name & password.
This default function is OFF.

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3.4 OSD Operations
You can either activate the OSD window by press hotkey or by mouse.
♦By pressing hotkey: Press hotkey twice then press Space bar.
♦By mouse: Press and hold the left button of the mouse and hit the Esc key to show the
Status screen. Press and hold the right button of the mouse and hit the Esc key to bring
up the Main Menu.
OSD Menu provides a menu-driven interface to control the KVM Switch. It has four types of
display screens:
1 Login Window: When powering on this KVM Switch, if the security function is enable,
it will prompt a login window and ask for user name and password. This KVM system
can setup one SUPERVISOR and eight USERs. SUPERVISOR can access to all OSD
functions. USER can access to PORT NAME and PORT SEARCH only.
2 Status screen: after the log in the Status screen will show up to display the current port
selection, port name, Hotkey type, and Screen Saving status.
3 Port Name: this menu displays port status, and allows us to switch bank/port. The Help
message is shown on the right pane of the OSD window.
4 Main Menu: there are eight sub-menus to operate. They are listed as below:
Item
Main Menu
Function
01 LANGUAGE Select OSD language
02 PORT NAME EDIT Edit port name
03 PORT SEARCH Quick searching by port name
04 USER SECURITY Set username and password
05 ACCESS LIST Define user access authority
06 HOTKEY Select Hotkey
07 TIME SETTINGS Set auto-scan time interval
08 OSD MOUSE Modify OSD mouse speed

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Example 1:
To bring up the OSD by hotkey, press “Caps Lock”, “Caps Lock” and the “Space Bar”.
Immediately, the OSD overlay screen will appear. The superimposed menu screen is
generated by the KVM Switch, and does not affect your computers or software function in
any way.
Example 2:
To switch to Bank 1 Port1, press “Caps Lock”, “Caps Lock”, and “1”, “0”, “1”.
Note. Every key needs to press within 2 seconds.
+
+
Caps
Lock
=
On Screen Display Menu
Caps
Lock Space Bar
+
+
+
Caps
Lock
=
Switch to Bank 1’s Port 1
Caps
Lock
+
1
0
1