
TROUBLESHOOTING
SYMPTOM
3. Door will not open.
4. Door does not close.
5. “Down” limit switch incorrect.
6. Noise.
NOTE: Screen will operate with a low-
pitched hum.
7. Coasting.
8. Roller displaced from mounting
bracket.
9. Fabric hangs crooked.
10. Door closes before screen is all the
way up.
11. Door opens but screen does not
operate.
CAUSE
(a) Spring has an obstruction not
allowing door to open.
(b) No power.
(a) Mis-adjusted door motor limit.
(b) Low voltage board has no power or a
blown transformer.
(c) Unit not calibrated.
(a) “Down” limit switch out of
adjustment.
(a) Buzzing noise.
(b) Gear noise.
(a) Defective brake.
(a) Pin end slipped out of nylon bearing.
(a) Screen not installed properly.
(b) Fabric is damaged.
(a) Screen “up” limit out of adjustment.
(a) Loose wire.
SOLUTION
(a) Check installation to free door. Clear
any foreign substance from spring.
(b) See above.
(a) Adjust door motor limit. Call Da-Lite
for instruction.
(b) Replace low voltage board.
(c) Recalibrate per instructions on page
3.
(a) See installation instructions.
(a) Adjust door limit switch (too far
down).
(b) Replace motor assembly.
(a) Replace motor assembly.
(a) Realign pin end bracket.
(a) Check for level and plumb.
(b) Replace fabric.
(a) Adjust “up” limit (call factory for
instructions).
(a) Check all wiring and connections.
7
LIMITED ONE YEAR WARRANTY ON DA-LITE PRESENTATION PRODUCTS
Da-Lite Screen Company, Inc. warrants its products to the original purchaser only, to be free from defects in materials and workmanship for a period
of one (1) year from the date of purchase by the original purchaser provided they are properly operated according to Da-Lite’s instructions and are not
damaged due to improper handling or treatment after shipment from the factory.
This warranty does not apply to equipment showing evidence of misuse, abuse or accidental damage, or which has been tampered with or repaired by
a person other than authorized Da-Lite personnel.
Da-Lite’s sole obligation under this warranty shall be to repair or to replace (at Da-Lite’s option) the defective part of the merchandise. Returns for
service should be made to your Da-Lite dealer. If it is necessary for the dealer to return the screen or part to Da-Lite, transportation expenses to and
from Da-Lite are payable by the purchaser and Da-Lite is not responsible for damage in shipment. To protect yourself against damage or loss in transit,
insure the product and prepay all transportation expenses.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO FITNESS FOR USE
AND MERCHANT ABILITY. Any implied warranties of fitness for use, or merchantability, that may be mandated by statute or rule of law are limited
to the one (1) year warranty period. This warranty gives you specific legal rights, and you may also have other rights, which vary from state-to-state.
NO LIABILITY IS ASSUMED FOR EXPENSES OR DAMAGES RESULTING FROM INTERRUPTION IN OPERATION OF EQUIPMENT, OR FOR
INCIDENTAL, DIRECT, OR CONSEQUENTIAL DAMAGES OF ANY NATURE.
In the event that there is a defect in materials or workmanship of a Da-Lite product, you may contact our Sales Partners at PO Box 137, Warsaw, IN
46581-0137, (574) 267-8101, (800) 622-3737.
IMPORTANT: THIS WARRANTY SHALL NOT BE VALID AND DA-LITE SHALL NOT BE BOUND BY THIS WARRANTY IF THE PRODUCT IS NOT
OPERATED IN ACCORDANCE WITH DA-LITE’S WRITTEN INSTRUCTIONS.
Keep your sales receipt to prove the date of purchase and your original ownership.
Printed in U.S.A. 35895 11/09