Dahua DHI-VTO3211D-P2-S2 User manual

Villa VTO
User’s Manual
V1.0.1

I
Foreword
General
This manual introduces the installation, functions and operations of the villa door station bassline
(hereinafter referred to as "the VTO"). Read carefully before using the device, and keep the manual safe
for future reference.
Safety Instructions
The following categorized signal words with defined meaning might appear in the manual.
Signal Words Meaning
DANGER
Indicates a high potential hazard which, if not avoided, will result in
death or serious injury.
WARNING
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
CAUTION
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, lower performance, or unpredictable
result.
TIPS Provides methods to help you solve a problem or save you time.
NOTE
Provides additional information as the emphasis and supplement to
the text.
Revision History
Version Revision Content Release Date
V1.0.1 Revised facade layout description. November 2022
V1.0.0 First release. April 2020
About the Manual
The manual is for reference only. Slight differences might be found between the manual and the
product.
We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit
our official website. The manual is for reference only. Slight differences might be found between
the electronic version and the paper version.
All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.

II
There might be errors in the print or deviations in the description of the functions, operations and
technical data. If there is any doubt or dispute, we reserve the right of final explanation.
Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
If there is any uncertainty or controversy, we reserve the right of final explanation.

III
Important Safeguards and Warnings
This section introduces content covering the proper handling of the device, hazard prevention, and
prevention of property damage. Read carefully before using the device, and comply with the
guidelines when using it.
Operation Requirements
●Check whether the power supply is correct before use.
●Do not unplug the power cord on the side of the device while the adapter is powered on.
●Operate the device within the rated range of power input and output.
●Transport, use and store the device under allowed humidity and temperature conditions.
●Do not drop or splash liquid onto the device, and make sure that there is no object filled with liquid
on the device to prevent liquid from flowing into it.
●Do not disassemble the device without professional instruction.
Installation Requirements
●Do not connect the power adapter to the device while the adapter is powered on.
●Strictly comply with the local electric safety code and standards. Make sure the ambient voltage is
stable and meets the power supply requirements of the device.
●Do not connect the device to two or more kinds of power supplies, to avoid damage to the device.
●Improper use of the battery might result in a fire or explosion.
●Personnel working at heights must take all necessary measures to ensure personal safety including
wearing a helmet and safety belts.
●Do not place the device in a place exposed to sunlight or near heat sources.
●Keep the device away from dampness, dust, and soot.
●Install the device on a stable surface to prevent it from falling.
●Install the device in a well-ventilated place, and do not block its ventilation.
●Use an adapter or cabinet power supply provided by the manufacturer.
●Use the power cords that are recommended for the region and conform to the rated power
specifications.
●The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Please note that the power supply requirements are subject to the device label.
●The device is a class I electrical appliance. Make sure that the power supply of the device is
connected to a power socket with protective earthing.

IV
Table of Contents
Foreword............................................................................................................................................................ I
Important Safeguards and Warnings............................................................................................................. III
1 Initialization................................................................................................................................................... 1
2 Login Page ..................................................................................................................................................... 2
Login ............................................................................................................................................................................................... 2
Resetting Password ................................................................................................................................................................... 2
3 Home Page..................................................................................................................................................... 4
4 Local Setting .................................................................................................................................................. 5
Basic ................................................................................................................................................................................................ 5
4.1.1 Device Properties & Events........................................................................................................................................ 5
4.1.2 Facade Layout (Only for VTO3211D)...................................................................................................................... 6
Video & Audio.............................................................................................................................................................................. 7
Access Control............................................................................................................................................................................. 8
4.3.1 Local................................................................................................................................................................................... 9
4.3.2 RS-485 ............................................................................................................................................................................... 9
System..........................................................................................................................................................................................10
Security ........................................................................................................................................................................................11
Onvif User....................................................................................................................................................................................12
5 Household Setting....................................................................................................................................... 13
VTO No. Management ............................................................................................................................................................13
5.1.1 Adding VTO...................................................................................................................................................................13
5.1.2 Modifying VTO Information ....................................................................................................................................14
5.1.3 Deleting VTO.................................................................................................................................................................15
Room No. Management ........................................................................................................................................................15
5.2.1 Adding Room Number..............................................................................................................................................15
5.2.2 Modifying Room Number........................................................................................................................................17
5.2.3 Issuing Access Card ....................................................................................................................................................17
VTS Management.....................................................................................................................................................................18
Status............................................................................................................................................................................................19
6 Network Setting .......................................................................................................................................... 20
Basic ..............................................................................................................................................................................................20
6.1.1 TCP/IP ..............................................................................................................................................................................20
6.1.2 Port...................................................................................................................................................................................20
6.1.3 HTTPS ..............................................................................................................................................................................21
6.1.4 P2P....................................................................................................................................................................................21
SIP Server ....................................................................................................................................................................................21
Firewall.........................................................................................................................................................................................22
7 Log Management ........................................................................................................................................ 24
Call .................................................................................................................................................................................................24
Alarm ............................................................................................................................................................................................24
Unlock ..........................................................................................................................................................................................24
Log.................................................................................................................................................................................................25
Cybersecurity Recommendations ............................................................................................. 26

1
1Initialization
For first-time login, you need to initialize the VTO.
Power on the VTO.
Go to the default IP address (192.168.1.108) of the VTO, and then press Enter.
Make sure that the IP address of your PC is on the same network segment as the VTO.
Device initialization
Enter and confirm the password, and then click Next.
The email setting interface is displayed.
Select the Email check box, and then enter your email address. This email address can be used
to reset the password.
Click Next. The initialization succeeded.
Click OK.
Login interface

2
2Login Page
Login
Before login, make sure that the PC and VTO are on the same network segment.
Enter the VTO IP address in the browser address bar, and then press Enter.
Login interface
Enter admin as username, then enter the password you set during initialization, and then click
Login.
Resetting Password
On the login interface (Figure 2-1), click Forgot Password?.
Reset the password (1/3)
Click Next.

3
Reset the password (2/3)
Scan the QR code on the web interface to obtain the security code in your mailbox, and then
enter the security code in the input box.
If you did not configure email during initialization, contact the supplier or customer
service for help.
To obtain security code again, refresh QR code page.
Use the security code within 24 hours after receiving it. Otherwise, it will become invalid.
If wrong security code is entered for 5 times continuously, this account will be locked
for 5 min.
Click Next, and then the Reset the password (3/3) dialog box is displayed.
Set and confirm the new password as instructed, and then click OK.

4
3Home Page
Log in to the web page of the VTO, and then the home page is displayed.
Home page
Table 3-1 Home page introduction
No. Function Description
1 General function
Click to change the password and your email address.
Click to go to the home page.
Click to log out, reboot the VTO or restore the VTO to
factory settings.
2 VTO information You can view the general information of the VTO, including building
No., unit No., device type, and VTO No..
3 System information You can view the software version, MCU version, and security
baseline version.
4 Config manager Select Device Info or User Info, and then you can export the VTO
configuration or user information to the PC or import them from it.
5 Function area Click the buttons to go to the corresponding menu.

5
4Local Setting
This chapter introduces how to configureVTO type, VTO No., video and audio, access password, system
time, and security function.
General operations:
After configuration, click Confirm to save, and click Refresh to view the latest change.
If you click Default, all the configurations in the current page would be restored to the default,
and you need to click Confirm to save.
Basic
4.1.1 Device Properties & Events
This section introduces the configuration of VTO device type, VTO number, and auto storage.
On the home page, select Local Setting > Basic.
Basic
Configure parameters.
Table 4-1 Basic parameter description
Parameter Description
Device Type
Keep the default value.
Building number and unit number are available only when other servers
work as SIP server. See "6.2 SIP Server."

6
Parameter Description
Fence station is normally used when other servers work as SIP server.
Centre Call No.
Configure the number of the management centre, and you can call the
management centre on every VTO or VTH in the network. The default number
is 888888.
Call Centre Time Time period in which you are allowed to call the management centre.
VTO No.
The VTO number can be used to differentiate each VTO, and it is normally
configured according to unit or building number. You can add VTO devices to
the SIP server with their numbers.
Storage Point
All the snapshots would be saved to the SD card in the villa station
automatically.
Auto Snapshot (unlock)
Select ON to enable this function, and then the system takes snapshot every
time when the door is unlocked.
Auto Snapshot (talking)
Select ON to enable this function, and then the system takes snapshot every
time when VTH user answers a call from the VTO.
Messages
Select ON to enable this function, and then the system uploads the messages
from visitors to the SD card automatically.
If there is an SD card in the main VTH, the left messages would be saved to
the SD card of the main VTH by default.
To receive message, the VTO Message Time must be configured to be
more than 0. See the VTH user's manual.
Click Confirm.
4.1.2 Facade Layout (Only for VTO3211D)
If you select 1 form the Count drop-down list, only the third button will be valid; if you select 2, only
the second and the fourth buttons will be valid; and if you select 4, all the four buttons will be valid.
Facade layout

7
Video & Audio
This section introduces how to configure the format and quality of video that captured by VTO, and
the audio control settings.
On the home page, select Local Setting > Video & Audio.
Video & audio
Configure parameters, and these configurations will take effect immediately.
Table 4-2 Video parameter description
Parameter Description
Main
Stream
Video Format Select the video resolution from 720P, WVGA, and D1.
Format Rate
Configure the number of frames in 1 second. You can select from
1to 25 under PAL, and 1 to 30 under NTSC video standard. The
larger the value is, the smoother the video will be.
Bitrate
Configure the data amount that transmitted in 1 second. You can
select as needed. The larger the value is, the better the video
quality will be.
Sub
Stream
Video Format Select the video resolution from CIF, WVGA, QVGA, D1, and
1080P.
Format Rate
Configure the number of frames in 1 second. You can select from
1to 25 under PAL, and 1 to 30 under NTSC video standard. The
larger the value is, the smoother the video will be.
Bitrate Configure the data amount that transmitted in 1 second. The
larger the value is, the better the video quality will be.
Status Scene Mode
Adjust the video to adapt to different scenarios. You can select
from Automatic, Sunny, Night and Disabled. It is Automatic by
default.
Day/Night Mode You can select from Disabled, Auto, Sunny or Night.

8
Parameter Description
BackLight Mode
You can select from the following modes:
Disabled: No back light.
BLC: The camera gets clearer image of the dark areas on the
target when shooting against light.
WDR: The system dims bright areas and compensates dark
areas to ensure the clarity of all the area.
HLC: The system constrains bright areas and reduces halo
size to dim the overall brightness.
Light Mode There are four light modes: NO, NC, Auto, and Scheduled. Select
as needed.
Video Standard Select from PAL or NTSC according to your display device.
Image
Brightness
Changes the value to adjust the picture brightness. The larger
the value is, the brighter the picture will be, and the smaller the
darker. The picture might be hazy if the value is too large.
Contrast
Changes the contrast of the picture. The larger the value is, the
more the contrast will be between bright and dark areas, and the
smaller the less. If the value is too large, the dark area would be
too dark and bright area easier to get overexposed. The picture
might be hazy if the value is too small.
Hue Makes the color deeper or lighter. The default value is made by the
light sensor.
Saturation
Makes the color deeper or lighter. The larger the value is, the
deeper the color will be, and the lower the lighter. Saturation
value does not change image brightness.
Gamma
Changes the picture brightness and improves the picture
dynamic range in a non-linear way. The larger the value is, the
brighter the picture will be, and the smaller the darker.
Mirror Select On, and then the image is displayed with left and right
side reversed.
Flip Select On, and then the image is displayed upside down.
Audio
Control Select Enable or Disabled to turn on or off each sound.
Volume
Control
Miccrophone
Volume
Adjust the value, and the larger the value is, the louder the VTO
microphone volume will be.
Beep Volume Adjust the value, and the larger the value is, the louder the
system volume will be.
Access Control
This section introduces how to configure the lock, including unlock responding interval, open door
command, door sensor check time, first unlock command and door contact type.

9
4.3.1 Local
On the home page, select Local Setting > Access Control > Local.
Local
Configure parameters.
Table 4-3 Local access control parameter description
Parameter Description
Unlock Responding
Interval
The time interval to unlock again after the previous unlock, and the unit
is second.
Unlock Period The time amount for which the lock stays open after unlock, and the
unit is second.
Door Sensor Check
Time
If you have installed door sensor, you need to configure the time period,
and If the unlock time exceeds the Door Sensor Check Time, the door
sensor alarm is triggered, and the alarm will be sent to the management
center.
Select the Enable check box, and the door will not be locked until
the door sensor contacts each other.
If you do not select the Enable check box, the door will be locked
after the Unlock Period finishes.
First Unlock Command You can connect a third-party phone such as SIP phone to your VTO, and
use the command to open the door remotely.
Door Contact Type Select NC or NO according to the lock you use.
Door Contact Enable
After door contact is enabled, if doors are not locked at certain period,
alarms will be triggered, and alarm messages will be pushed to the
indoor monitor (VTH).
Fire Alarm Select as needed.
Click Save.
4.3.2 RS-485
You can set unlock responding interval, unlock period, and second unlock command.

10
RS-485
System
This section introduces how to configure the date format, time format, and the NTP server.
On the home page, select Local Setting > System.
System
Configure parameters.
Table 4-4 System parameter description
Parameter Description
Date Format You can select from Year-Month-Day, Month-Day-Year, and Day-Month-Year.
Time Format Configure the time format, and you can select from 12-Hour or 24-Hour.
Time Zone Select a time zone as needed.
System Time
Configure the VTO system date, time and time zone.
Do not change the system time arbitrarily; it might cause problems on video
searching and publishing snapshot or notice. Before changing the system
time, turn off video recording or auto snapshot.
Sync PC Click to sync the VTO system time and the PC system time.
DST Select ON to enable DST.
DST Type Select Date to define a specific date for DST or select Week for it.
Start Time Configure the begin time and end time for DST.
End Time
NTP Enable Select the check box to enable NTP timing.

11
Parameter Description
NTP Server Enter the domain name of the NTP server.
Port The port number of the NTP server.
Update Cycle The time interval that the VTO syncs time with the NTP server, and it is 30 min
at most.
Maintenance Select the day and time for the auto maintenance, and the VTO will restart
then.
SSH Select the Enable check box, and then you can connect debugging devices
to the VTO through SSH protocol.
Click Save.
Security
On the home page, select Local Setting > Security.
Security
Configure parameters.
Table 4-5 Security parameter description
Parameter Description
CGI Enable Select the check box to enable, and then you can use CGI command.
Mobile Push
Notification
After you have enabled this, nitifications will be pushed to the app installed
on your phone.
Password Reset Select the check box to enable, and then the password resetting is
available.
Audio/Video
Transmission
Encryption
If you have enabled this, transmission of audio and video will be encrypted.
Onvif Enable After Onvif is enabled, videos from devices manufactured by other
companies can be displayed on the door station web page.
RTSP Over TLS RTSP is the abbreviation of real time streaming protocol, it's a network
control protocol designed for use in entertainment and communications

12
Parameter Description
systems to control streaming media servers. The protocol is used for
establishing and controlling media sessions between end points.
Outbound Service
Information After it is enabled, service password information cannot be sent to others.
Multicast/Broadcast
Search If you have disabled this, VDP configure tools cannot find this device.
Authentification
Mode
There are two modes: Security Mode (Recommended) and compatible
mode.
Click Save to save.
Onvif User
Onvif user is only for engineers. You can add, delete, and modify ONVIF user information. The Onvif
username is admin by default.
Onvif user

13
5Household Setting
This chapter is about configurations to the door stations (VTO) that work as SIP servers (see 6.2 SIP
Server). You will know how to add, modify, and delete VTO, VTH, VTS, and IPC devices, and how to send
messages from the SIP server to other VTO and VTH devices. If you are using other servers as SIP server,
see the corresponding manual for the detailed configuration.
VTO No. Management
5.1.1 Adding VTO
You can add VTO to the SIP server, and then you can make video calls among video door phones that
are connected to the same SIP server.
Log in to the web page of the SIP server.
Select Household Setting > VTO No. Management.
VTO No. management
Click Add.

14
Add VTO
Configure the parameters.
Table 5-1 Add VTO configuration
Parameter Description
Rec No. The VTO number you configured for the target VTO. See the details in
"Table 4-1."
Register Password Keep default value.
Build No. Available only when other servers work as SIP server.
Unit No.
IP Address The IP address of the target VTO.
Username The user name and password for the web page of the target VTO.
Password
Click Save.
5.1.2 Modifying VTO Information
The VTO that is currently at use cannot be modified or deleted.
On the VTO No. Management page, click .

15
Modify VTO
You can modify the Rec No., Username, and Password.
Click Save.
5.1.3 Deleting VTO
The VTO that is in use cannot be modified or deleted.
On the VTO No. Management page, click to delete VTO one by one; and click Clear to delete all
the VTO.
Room No. Management
5.2.1 Adding Room Number
You can add the planned room numbers to the SIP server, and then configure room numbers on VTH
devices so that you can connect them to the network.
Log in to the web page of the SIP server.
Select Household Setting > Room No. Management.