Daktronics 5000 Series User manual

201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766
5000 SERIES DIGITAL
BILLBOARD
SERVICE MANUAL
P1810
DD3222902
Rev 01
17 July 2018

Copyright © 2018
All rights reserved. While every precaution has been taken in the preparation of this manual, the publisher assumes no
responsibility for errors or omissions. No part of this book covered by the copyrights hereon may be reproduced or copied
in any form or by any means—graphic, electronic, or mechanical, including photocopying, taping, or information
storage and retrieval systems—without written permission of the publisher.
Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.

– i –
Table of Contents
1 Introduction�����������������������������������������1
Important Contact Information ...............1
Display Identication.................................1
Terms Used in this Manual.........................1
Spare Parts..................................................2
Remove the Spare Parts Rack .................3
Remove Module From Spare Parts Rack
������������������������������������������������������������������3
Field Replaceable Units ............................4
2 Display and Control Overview ����������5
Display Control System Flow Overview ...5
Display Power Overview ...........................5
Display Signal Overview............................5
Even Module High Section Signal Path 6
Odd Module High Section Signal Path �6
3 Display Troubleshooting���������������������7
Remotely Cycle Power .............................7
Display Troubleshooting ............................7
4 Access Internal Components����������10
Rear Access .............................................10
Front Access.............................................10
5 Test and Remove a Module�������������11
Module Lanyard Attachment ................11
Remove a Module from the Display Face
(Front Access) ..........................................11
Reinstall the Module (Front Access) ......11
Remove a Module (Rear Access) .........12
Remove a Module from the Top Row of
a Section (Rear Access) .........................13
Remove a Module from Behind a Term
Panel (Rear Access)................................13
Reinstall a Module (Rear Access)..........14
Hinge and Remove the ISP Enclosure for
Module Access ........................................14
Hinge and Remove the DMP-8065 or
SmartLink For Module Access.................15
6 Test and Replace Display
Components �������������������������������������16
Test a Module...........................................16
Module Status Indicators ���������������������16
Perform a Module Self-Test������������������16
Replace Module Power Supplies...........16
Replace a Module Power Supply �������16
Test and Replace a ProLink Router........17
Test a PLR �����������������������������������������������17
Replace a ProLink Router���������������������18
Replace PLR Power Supplies ..................18
Replace a Display Fan............................18
7 Control Equipment Overview,
Service, and Replacement��������������19
Control Equipment Overview.................19
ISP Enclosure �����������������������������������������19
DMP-8065 ����������������������������������������������19
SmartLinkTM�������������������������������������������������������������������������������19
Open the ISP Enclosure...........................19
Connect a Laptop ..................................19
Replace Control Equipment ..................20
Replace the DMP-8065 ������������������������20
Replace DMP Power Supplies �������������20
Replace the ISP Enclosure Filter ����������20
Replacing the Router ���������������������������21
Replace the Network Switch ���������������21
Replace the SmartLinkTM ......................................... 21
Replace the Z-Filter ������������������������������21
Replace the Heater������������������������������22
Replace the Fan �����������������������������������22
8 Test and Replace the Multi-Direction
Light Sensor ���������������������������������������23
Troubleshoot Multi-Direction Light Sensor
(MDLS) Issues ............................................23
Test the MDLS ...........................................23
Replace the MDLS...................................23
9 Webcam Access and
Troubleshooting ��������������������������������24
Retract the Webcam to the Display
Face (Rotation Mount Only) ..................24
Webcam Troubleshooting......................24
10 Display Maintenance�����������������������26
Service Calls .............................................26
Annual Inspection ...................................26
A Reference Documents ���������������������27
B Daktronics Warranty and Limitation
of Liability�������������������������������������������29

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Introduction
1
1 Introduction
Important Contact Information
Daktronics Help Desk: 1-877-DAK-HELP
Project Manager: Phone Number:
Email: [email protected]
Display Identication
This section provides label
information that is helpful in
understanding a Daktronics digital
billboard display label. Refer to
Figure 1 and the table below.
Display Assembly Number
Display Serial Number
Manufacture Month/Date Year
DB-5000 Modules High X Modules Wide MODS
RMN: Daktronics - 0200 - 08 Manufactured in Sioux Falls, SD
120/240 VAC, Single Phase, 60 HZ
AMPS (L1/L2) = 4.1/5.1 Total
Total Watts for Display Section = 1,104
Terms Used in this Manual
Lanyard Attachment Ring: A ring found on the back of each module that attaches to a
lanyard and prevents the module from falling.
Latch Release: Releases the latch that holds the module rmly in the display. The latch is
centered near the top and bottom of the module.
Light Emitting Diode (LED): Low-energy, high-intensity lighting unit.
Line Filter: Removes electromagnetic noise that might interfere with local communication
channels from the power system.
Module: Consists of a display board with LEDs, a driver board or logic card, housing, a
module latch assembly, and a louver. Each module is individually removable from either
the front or back of the display. Module part numbers vary by pixel pitch.
ProLink Router (PLR): The PLR takes data in and then routes that data to other areas in the
sign. There is typically one PLR per display section.
Power Supply: A device that converts AC line voltage from the panel board to low DC
voltage for driver boards. In the 5000 series, one power supply powers two modules, one
controller, or a ProLink Router (PLR).
Serial Advanced Technology Attachment (SATA) Cable: Allows high speed signal ow
from device to device. In digital billboards, they run signal from module to module and
from the PLR to the modules.
Termination Block: An electrical connection point, usually used to connect internal
power and signal wires of the same type coming into the display from an external
source.
DMP-8065: Digital billboard control card that sends content to the display. The DMP limits
the display to static content and regulates content hold times.
Figure 1: 5000 Series Display Label

Introduction
2
Spare Parts
Every Daktronics digital billboard is shipped with spare parts that include commonly
replaced components. The table lists some of the components that may be included in
the spare parts rack shown in Figure 2. Refer to the spare parts inventory list contained in
the bag in the spare parts rack for a list of the parts. Contact the Account Service
Manager (ASM) to order additional spare parts.
Description Daktronics Part Number
Module Varies by pixel pitch
PLR-6050 W/Hook Mount 0A-1487-6009
28" SATA Cable W-2410
Power Supply A-2476
LC-LC Duplex Fiber Cable W-1767
30' 4 Pin Male to 4 Pin Female Cable W-1820
3' 3 Pin Male to 3 Pin Female Cable W-2510
Filters
Modules
Power
Supply
Splice
Wrench
1/8" Hex
Head
Wrench
Torque
Stick
Figure 2: Spare Parts in Spare Parts Rack

Introduction
3
Remove the Spare Parts Rack
Spare parts are located inside the
display cabinet behind the bottom-
left doors. Refer to Figure 3.
To access modules located behind
spare parts, remove the spare parts
rack.
1� Remove the two wing nuts that
secure the spare parts rack to
the display cabinet. Refer to
Figure 4.
2� Lift the spare parts rack off of
the mounting studs. Refer to
Figure 5. A second set of
mounting studs is located near
the bottom of the display.
Note: After performing service or completing
connections, replace the display door and
ensure it is attached to the safety lanyard
and secured with a screw (#10-24 X0.625 hex
head, Daktronics part number HC-1554) in
the provided location on the top-right side of
each door. Refer to Figure 6. Find replacement
screws in a bag in the spare parts area.
Remove Module From Spare Parts Rack
1� With one hand on the
module face, insert
the 1/8" hex head
wrench into the
bottom access hole.
2� Turn the latch release
approximately
a quarter-turn
counterclockwise.
3� Insert the 1/8" hex head
wrench into the top
access hole.
4� Turn the latch release approximately a quarter-turn
counterclockwise. You should feel the module release
from the display face.
5� Disconnect the SATA cables from the back of the
module.
6� Remove the plug inserted into the power jack. Refer
to Figure 7.
Spare
Parts
Spare
Parts
ISP Box Power Entrance/
Term Panel
DMP-8065
SmartLink
and
Relays
1
2
3
4
5
6
7
8
9
12345678 9 10 11 12 13 14 15 16 17 18
Rear View: 9x18 (11'x22') Poster
Figure 3: Spare Parts Rack in Display
Figure 4: Wing Nut Securing
Spare Parts Rack
Figure 5: Lift Spare Parts Rack
From Cabinet
Figure 6: Removing Door Screw
Figure 7: Remove Plug From
Power Jack on Spare Module

Introduction
4
Field Replaceable Units
The table below lists component names and part numbers of components that can be
replaced in the display and the control system. Some of these components are located
in the spare parts rack. Contact the ASM to order components when needed.
Display FRUs Control System FRUs
Description Daktronics Part
Number Description Daktronics Part Number
Module Varies by pixel pitch Meraki Router A-3665
Surge Suppressor A-3677 DMP-8065�2 0A-1603-8200
Power Supply A-2476 Light Sensor 0A-1604-4620
3 Pole Contactor A-3157 Ethernet Switch A-1815
Axial Fan �4 A B-1045 500 W Heater A-1819
Axial Fan �17 A B-1094 POE Injector A-3126
12 VDC Relay K-1040 Mobotix Webcam A-3127
28" SATA Cable W-2885 SmartLinkTM A-3707
72" SATA Cable W2889 Temperature Sensor 0A-1151-0013
Line Filter Z-1002 60 V Surge Protector A-3159
20 Amp Single Pole Breaker S-1045 Axial Fan �16 A B-1053
15 Amp Tandem Breaker S-1199 Axial Fan �13 A B-1071
120 VAC Relay K-1044 Filter EN-2242
ProLink Router 0A-1487-6009 Transformer T-1043

Display and Control Overview
5
2 Display and Control Overview
This section describes generic power and signal paths for digital billboards. Refer to
display-specic signal and riser drawings for component locations on your display.
Display Control System Flow Overview
Figure 8 shows the location of
the ISP enclosure, DMP-8065, and
the SmartLinkTM power control
device. The control system bay or
components may vary slightly by
display. Refer to project-specic
drawings for display control
location, signal path, and power
path.
Display Power
Overview
The power system for the 5000
series is signicantly different
than any previous series of
Daktronics digital billboards. Each
65 Watt power supply powers
two modules. In most cases, the
module power path follows the
signal path. Figure 9 shows a basic
overview of the power system
in an individual display section.
Power to the display section enters
into the termination panel and is
redistributed to the power supplies.
Refer to the layout drawing for
display-specic power distribution.
Display Signal
Overview
This section provides generic signal
path illustrations for even tall sections, Figure 10, and odd tall sections, Figure 11.
Signal is sent from the DMP-8065 and is sent to the ProLink Router (PLR) in the display
section. The PLR then sends the signal to the rst module in the section. From that module,
the signal is then sent to the other modules in the section. The PLR not only sends signal
to the rst module in the chain but also receives signal from the last module in the chain
and creates a redundant signal path.
Module
Border
Support
Ledger Display Face
Lift Eye
Door
Power
Entrance/
Term Panel
Spare
Parts
Display Back
SmartLink
and Relays
DMP-8065
ISP Box
Web Cam/
Light/Temp
Sensor
Connections
Tag Line
Tie Off
Figure 8: 5000 Series Control Components
From Front
Upright
x2
Power Supply
ProLink Router
Line From
Power Supply
Figure 9: Poster Power Example

Display and Control Overview
6
Even Module High Section Signal Path
Odd Module High Section Signal Path
Signal From DMP
PLR
Figure 10: Even Tall Section Signal Path Example
BAY 1 BAY 2 BAY 3 BAY 4 BAY 5 BAY 6
A,3
A,3
A,3
A,3
A,4 A,3 A,3
A,2 A,2
A,2 A,2
A,1 A,1
A,1 A,1 B,1 B,1
B,1 B,1
B,2 B,2
B,2 B,2
B,3 B,3 B,4
B,3
B,3
B,3
C,1
B,3 C,1
C,1 C,1
C,2 C,2
C,2 C,2
C,3 C,3 C,4
C,3
C,3
C,3
C,3 D,1 D,1
D,1 D,1
D,2 D,2
D,2 D,2
D,3 D,3 D,4
D,3
D,3
D,3
D,3 E,1 E,1 E,3
E,1 E,1 E,3
E,2 E,2 E,3
E,2 E,2 E,3
E,3 E,3 E,4 F, 3 F, 3 F, 4
F,2 F, 2 F,3
F,2 F, 2 F,3
F,1 F, 1 F,3
F,1 F, 1 F,3
118
19
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
7273
74
75
76
77
7879
80
81
82
83
84
85
8687
36
35
90
PLR
1
PS
A
PS
B
PS
C
PS
D
PS
E
PS
F
TB
1
3
Figure 11: Odd Tall Section Signal Routing Example

Display Troubleshooting
7
3 Display Troubleshooting
Remotely Cycle Power
Each Daktronics 5000 series display ships with
a SmartLinkTM. The SmartLinkTM has four different
relays that the Daktronics help desk uses to
remotely cycle power to some control and display
components. Refer to Figure 12 while reading the
relay function table below:
Relay Component
R1 ISP Enclosure
R2 DMP-8065
R3 Display
R4 Auxiliary Power
If remote troubleshooting is desired, call Daktronics help desk at 1-877-DAK-HELP and
they can assist. Do not press the buttons in the SmartLinkTM to cycle power to the
components because it can take as long as an hour to reset the relays.
Display Troubleshooting
Work with Daktronics help desk or experienced technicians to address display issues.
Issue Issue Image Troubleshooting Steps
Entire
display
blank
1� Verify there is power to site by ensuring the
power supply indicators are on. If they are on,
there is power to site and it is most likely a signal
issue. If there is site power, continue to Step 3.
2� Verify the contactors for each display section
are closed and allowing power to the display
and control system.
3� Verify the ProLink Router (PLR) is receiving power.
If the LED indicator lights are on, unplug and
reestablish power to the PLR.
4� Verify the ber cables from the Digital Media
Player (DMP) to the PLR are connected.
5� Call Daktronics help desk at 1-877-DAK-HELP
(325-4357) and have them verify the content
that was supposed to play was successfully
uploaded and sent to the display.
Content
switched
between
display
sections
1� Check the ber interconnect cables between
display sections because they may be switched.
Port A should be connected to Port A. Port B
should be connected to Port B.
2� Check the ber cables coming from the DMP
because they may be switched.
R1
R3
R4
R2
Incoming
Power
RS232
Figure 12: SmartLinkTM

Display Troubleshooting
8
Issue Issue Image Troubleshooting Steps
Scattered or
out of order
content
1� The SATA cable and redundant SATA cable from
the PLR to the modules may be switched.
2� Call Daktronics help desk to verify the translation
table is correct.
Blank display
section
1� If applicable, verify the ber interconnects are
installed.
2� On displays with multiple sections or power
entrances, verify the power interconnect cables
between the display sections are connected.
3� Check the modules at the beginning and end
of the affected area. This issue can be caused
by disconnected or bad SATA cables on both of
those modules. If the module power indicator is
on, there is most likely a SATA cable issue. If the
module power indicator light is off, there is most
likely a module issue.
4� Measure site power and verify it meets the
requirements listed on the system riser. If this issue
appears when there is white or light content, it is
possible there is insufcient power to the display.
If this is the case, work with an electrician to
establish the correct site power.
5� Verify the PLR has power and is functioning.
Disconnect and reconnect power to the PLR.
6� Verify there is power to that display section by
checking module status indicators on multiple
modules. If there is no power, check the
breakers on that sections term panel.
7� Check that the contactors in each display
section are closed which means that section
should be receiving power.
Area of
content
mixed up -
module ID
out of order
Verify the SATA cable path in that area is correct
by comparing it to the display signal drawing. If not,
correct the signal path.
1 module
out
1� Ensure the SATA and power cables to the
module are connected and secure.
2� A SATA cable may be damaged, replace
both SATA cables to the module to see if this
addresses the issue.
3� It is likely a bad module. Swap the module with
a replacement module and verify that the new
module functions correctly.

Display Troubleshooting
9
Issue Issue Image Troubleshooting Steps
2 modules
out
1� Check status indicators on the back of the
modules. If indicators are off, check the power
indicator on the power supply for affected
modules. If the power supply indicator is off and
there is power connected to the power supply,
replace the power supply.
2� If there is power to the power supply and
the modules, check the SATA cables to the
modules. It is possible the SATA cables at the
beginning and end of the affected modules are
disconnected or bad.
3 or more
modules
out in a line
within the
same PLR
section
1� Check the modules at the beginning and end
of the affected area. This issue can be caused
by disconnected or bad SATA cables on both of
those modules. If the module power indicator is
on, there is most likely a SATA cable issue. If the
module power indicator light is off, check the
power supplies for the modules at each end of
the issue are on. If not power or signal, it is most
likely a module issue.
2� Measure the site power to verify it meets
Daktronics requirements. If this issue is only seen
with white or light-colored content, there is most
likely a power issue. If there is insufcient power,
work with an electrician to establish proper site
power.
Display too
bright
1� Immediately call Daktronics help desk and have
them blank the display.
2� Verify the Multi-Direction Light Sensor (MDLS) is
connected.
3� Inspect the area for a light source shining on
the Multi-Direction Light Sensor (MDLS). This may
cause incorrect readings. If necessary, relocate
the MDLS to a different area.
4� Verify the MDLS is mounted correctly. If not,
remount the MDLS.
5� Have the help desk verify that the MDLS is set to
multi-direction and automatic.
Display too
dim
1� Verify the MDLS is connected.
2� Verify the MDLS is mounted correctly. If not,
remount the MDLS.
3� Verify there is no debris or excessive dirt buildup
on the three MDLS windows.
4� Have the help desk verify that the MDLS is set to
multi-direction and automatic.
5� Have the help desk verify the display is not
experiencing thermal dimming due to excessive
heat.

Access Internal Components
10
4 Access Internal Components
Rear Access
Required Tools: Phillips screwdriver or 5/16" nut driver
DB-5000 series digital billboards have lift-off doors that are
secured with one Phillips 5/16" hex head screw in the top-
right corner during shipping. Remove the screw. Refer to
Figure 13, and lift the door to disengage its tabs from the
slots on the display's back sheet. Refer to Figure 14.
To completely move the door out of the way, disconnect
the lanyard connected to the door.
Note: After performing service or completing
connections, replace the display door and ensure
it is attached to the safety lanyard and secured
with a screw (#10-24 X0.625 hex head, Daktronics
part number HC-1554) in the provided location on
the top-right side of each door. Refer to Figure 13.
Find replacement screws in a bag in the spare
parts area.
Front Access
Front access is completed by removing modules from the
display front. Refer to the steps in Remove a Module from
the Display Face (Front Access) (p�11) to remove a
module from the front of the display to access internal components.
Figure 13: Removing Screw From
Door
Figure 14: Removing Door

Test and Remove a Module
11
5 Test and Remove a Module
Module Lanyard Attachment
Daktronics recommends attaching a module lanyard (located in the spare parts rack)
whenever removing a module. To attach a module lanyard:
1� Attach one end of the module lanyard to a lanyard attachment ring on the top of
the of the module.
2� Feed the lanyard over a wire rod or through a nearby upright. Do not anchor the
module to another module.
3� Attach the other end of the module lanyard to the lanyard attachment ring on the
top of the module.
Remove a Module from the Display Face (Front Access)
Required Tools: 1/8" hex head wrench, module lanyard (from the spare parts rack)
To remove a module from the front:
1� With one hand on the module face, insert the 1/8" hex
head wrench into the bottom access hole.
2� Turn the latch release approximately a quarter-turn
counterclockwise.
3� Insert the 1/8" hex head wrench into the top access
hole.
4� Turn the latch release approximately a quarter-turn
counterclockwise. You should feel the module release
from the display face.
5� Pull the module from the display face just far enough
to reach the back of the module.
6� Disconnect the power and SATA cables from the back of the module.
7� Gently place the module on a clean and dry surface.
Note: If there is no place to set the module, use a safety lanyard to hang the
module from the back of the display. Attach the safety lanyard in a way that
takes up slack on the lanyard. Carefully let the module hang while ensuring it
does not damage LEDs or louvers.
Reinstall the Module (Front Access)
1� Reinstall the module by aligning it with the opening.
2� Reattach the power and SATA cables.
3� Carefully insert the module into the opening while verifying that SATA and power
cables are not being pinched between the module and display face.
4� Firmly press the lower half of the module against the display face.
5� Insert the 1/8" hex head wrench into the bottom access hole and turn approximately
a quarter-turn clockwise or until you feel it latch in place.
Figure 15: Module Access Holes

Test and Remove a Module
12
6� Insert the 1/8" hex head wrench into the top access hole and turn approximately a
quarter-turn clockwise or until you feel it latch in place.
7� Gently pull on the module to verify it is properly seated.
Note: If the module is not latched properly, the latch springs on the module should
force the module away from the display face. If you notice this, attempt to
reinstall the module.
Remove a Module (Rear Access)
Sometimes, when removing a module from the back
of the display, certain display components may inhibit
module removal. If that occurs, remove the component
according to the instructions provided in Section 6: Test
and Replace Display Components (p�16) and then
remove the module. Replace all components when done
servicing the module.
Required Tools: 1/8" hex head wrench, module lanyard
(from the spare parts rack)
To remove a module from the back of the display,
complete the following steps:
1� Attach one end of the safety lanyard to a lanyard
ring on the top of the module.
2� Feed the lanyard through the lanyard ring on the top
of the display directly below the module that will be
removed.
3� Attach the other end of the lanyard to the lanyard
attachment ring on the bottom of the module that will
be removed. Refer to Figure 16.
4� Disconnect the SATA and power cables from the
back of the module.
5� With a 1/8" hex head wrench, turn the bottom latch
gear approximately a quarter-turn clockwise to
disengage the latch.
6� With a 1/8" hex head wrench, turn the top latch gear
approximately a quarter-turn clockwise to disengage
the latch.
Note: Always maintain a rm grip on the module as it
is removed from the face sheet.
7� Rotate the module in a way that allows you to guide
it through the frame opening without catching the
louvers or LEDs on the cabinet. Figure 17 shows proper
module removal from the back. Figure 18 shows
improper module removal from the back.
Figure 16: Attach Safety Lanyard
to Modules
Figure 17: Proper Module
Removal From Back
Figure 18: Improper Module
Removal From Back

Test and Remove a Module
13
Remove a Module from the Top Row of a Section (Rear
Access)
Required Tools: 90-degree Allen wrench, module lanyard
To remove a module along the top row, complete the
following steps:
1� Using the procedure outlined in Remove a Module
(Rear Access) (p�12), remove the module in the
center of the bay directly below or at an angle of
the target module. Refer to Figure 19. All modules are
accessed from the rear through the center module.
2� Disconnect the power and SATA cables from the
module.
3� Connect a module lanyard from a lanyard
attachment ring on the module to a structural
member inside the display.
4� Insert the 90 degree Allen wrench into the top module
latch gear.
5� Turn a quarter-turn clockwise to disengage the module from the face sheet.
6� While holding the back of the module, insert the 90° Allen wrench into the bottom
module latch gear.
7� Turn a quarter-turn clockwise to disengage the module from the face sheet.
8� Remove the module by pushing it away from the
display face, pivoting and rotating it 90 degrees and
pulling it through the face sheet.
Note: Ensure louver blades run lengthwise when
pulling module through display face so they
are not damaged by the face sheet.
9� Repair or replace the module as needed.
10� Reverse Steps 1 - 8 to reinstall the module.
Remove a Module from Behind a
Term Panel (Rear Access)
Required Tools: Flat-head screwdriver, 1/8" Allen wrench,
module lanyard
1� Turn the quarter-turn latch on the top-right side of the
term panel using a at-head screw driver. Refer to
Figure 20.
2� While holding the term panel, allow it to slowly rotate
open and out of the way. Refer to Figure 21.
3� Follow the steps in Remove a Module from the Top
Row of a Section (Rear Access) (p�13) to remove
and reinstall a module.
4� Reverse Steps 1 - 3 to replace the term panel.
Splice
Figure 19: Removing a Module
From Top Row of a Section
Figure 20: Term Panel Latch
Figure 21: Term Panel Swung Out

Test and Remove a Module
14
Reinstall a Module (Rear Access)
1� Rotate and carefully guide the module through the
module opening. Refer to Figure 22.
Note: To ensure proper alignment, verify the word
TOP printed on the back of the module is to
the top left of the module.
2� Once the module is through the display face, align
the module with the face sheet so the gravity load
pegs t in the gravity load peg holes. Ensure the
lanyard or cables do not pinch between the module
and the display.
3� After the module is in place, use the bottom module
lanyard rings or the lanyard to pull the module rmly
against the face sheet.
4� With a 1/8" hex head wrench, turn the bottom latch
gear approximately a quarter-turn counter-clockwise to engage the latch.
5� Use the top module lanyard rings or the lanyard to pull the module rmly against the
face sheet.
6� With a 1/8" hex head wrench, turn the bottom latch gear approximately a quarter-turn
counterclockwise to engage the latch.
7� Use the top module lanyard rings or the lanyard to pull the module rmly against the
face sheet.
8� With a 1/8" hex head wrench, turn the top latch gear approximately a quarter-turn
counterclockwise to engage the latch.
9� Connect the SATA and power cables to the back of
the module.
Hinge and Remove the ISP
Enclosure for Module Access
The ISP enclosure hinges out of the way for module
access. It can also be lifted off the of the hinges. To hinge
the ISP enclosure out of the way and lift it off the hinges:
1� Locate the quarter-turn latch at the top of the ISP
enclosure.
2� Use a athead screwdriver, turn the quarter-turn latch
counterclockwise until the ISP enclosure disengages.
3� Pull the ISP enclosure from the right to hinge it out of
the way. Refer to Figure 23.
4� If needed, carefully lift the ISP enclosure off of the
hinges on and set aside while ensuring power and
signal cables do not get pinched.
Figure 22: Rotate Module To
Clear Face Sheet
Figure 23: Hinge ISP Enclosure
Out of Display

Test and Remove a Module
15
Hinge and Remove the DMP-8065 or SmartLink For
Module Access
The DMP-8065 hinges out of the way for module access. It
can also be lifted off the of the hinges. To hinge the DMP-
8065 out of the way and lift it off the hinges:
1� Locate the quarter-turn latch at the top of the DMP-
8065.
2� Use a athead screwdriver, turn the quarter-turn latch
counter-clockwise until the DMP-8065 disengages.
3� Pull the DMP-8065 from the right to hinge it out of the
way. Refer to Figure 24.
4� If needed, carefully lift the DMP-8065 off of the hinges
and set aside while ensuring power and signal cables
do not get pinched.
Figure 24: Hinge DMP-8065 Out
of Display

Test and Replace Display Components
16
6 Test and Replace Display Components
Test a Module
Module Status Indicators
Under normal operation, module indicator LEDs
(one on each side on the back of the module)
should ash once every two seconds. Refer to
Figure 25.
When troubleshooting, it is important to know
that the module may take up to eight seconds to
change the pattern.
Perform a Module Self-Test
If a module is blank, but has power supplied to it,
perform a module self-test to diagnose a module
or SATA cable failure. To perform a self-test, follow
the steps below.
1� Attach a SATA cable to Port A and Port B on
the module. Refer to Figure 26.
2� Disconnect the power to the power supply for
10 seconds.
3� Reconnect the power to start the self-test.
4� Verify the module is running a self-test.
Remove the SATA cable and cycle power to the
module to stop the self-test.
Replace Module Power
Supplies
The power supply provides power from the term
panel to the module. For the 5000 series of digital
billboards, the module power supply is located
on the uprights. Each power supply typically controls two
modules.
Replace a Module Power Supply
1� Disconnect the power coming from the term panel to
the power supply.
2� Disconnect the power cable from the power supply
to the modules. Refer to Figure 27.
3� Pull the power supply assembly release tab.
4� Gently lift the power supply assembly off the upright.
5� Pull the power supply tab to release the power supply
from the mounting bracket.
Figure 25: Labeled Module Back
Figure 26: Module Self-Test
Figure 27: Power Supply
Mounted to Upright