dallmeier DDZ5000HD-DN/IR Series Guide

007678 | REV. 1.0.1 | 2019-11-20
COMMISSIONING
DDZ5000HD-DN/IR Series

Copyright © 2019 Dallmeier electronic GmbH & Co.KG
The reproduction, distribution and utilization of this document as well as the
communication of its contents to others without express authorization is prohibited.
Oenders will be held liable for the payment of damages.
All rights reserved in the event of the grant of a patent, utility model or design.
The manufacturer accepts no liability for damage to property or pecuniary damages
arising due to minor defects of the product or documentation, e.g. print or spelling errors,
and for those not caused by intention or gross negligence of the manufacturer.
Figures in this document may dier from the actual product.
Specications subject to change without notice. Errors and misprints excepted.
All trademarks identied by ® are registered trademarks of Dallmeier.
All trademarks identied by * are trademarks or registered trademarks of the following owners:
Google and Google Chrome of Google Inc. headquartered in Mountain View, California, USA;
JavaScript of Oracle Corporation (and/or its aliates) headquartered in Redwood Shores, California, USA;
Microsoft, Internet Explorer, Microsoft Edge and Windows of Microsoft Corporation headquartered in Redmond,
Washington, USA;
Mozilla and Firefox of Mozilla Foundation headquartered in Mountain View, California, USA.
Third-party trademarks are named for information purposes only.
Dallmeier respects the intellectual property of third parties and always attempts to ensure the complete identication of
third-party trademarks and indication of the respective holder of rights.
In case that protected rights are not indicated separately, this circumstance is no reason to assume that the respective
trademark is unprotected.
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org)
and cryptographic software written by Eric Young ([email protected]).

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COMMISSIONING – DDZ5000HD-DN/IR Series | REV. 1.0.1 | © 2019 Dallmeier

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COMMISSIONING – DDZ5000HD-DN/IR Series | REV. 1.0.1 | © 2019 Dallmeier
Contents
1 Validity 6
2 Documents 6
This Document 7
Other Applicable Documents 7
3 Typographical Conventions 8
4 Approvals/Certications 10
5 Safety Instructions 11
6 General Notes 14
Scope of Delivery 14
Transportation and Packaging 14
Warranty 15
Appropriate Use 15
Operation 16
7 Requirements 17
Ambient Conditions 17
Earthing/Grounding 18
Power Supply 19
Built-in Infrared (IR) Illumination 20
8 Maintenance, Inspection and Cleaning 21
9 Mounting, Connection and Commissioning 22
10 Parts Description and Connections 52
11 Pin Assignment 54
12 Conguration 56
System Requirements 56
Establishing the Connection 57
First-Time Access 58
Login 59
13 Limits of the System 60
14 Technical Product Specication (Basic Data) 62
15 Dimensions 65

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1 Validity
This document applies to the following devices:
• DDZ5236HD-DN/IR
• DDZ5436HD-DN/IR
For reasons of simplication, the term “device” or “camera” is used in the
following.
However, if passages in the text require distinctions between the individual
devices, the complete product names will be mentioned instead.
Figures in this document may dier from the actual product.
2 Documents
The product documentation for the device consists of various documents
which are provided in printed and/or digital form, as for example via the
website www.dallmeier.com.
Read the complete product documentation for the device carefully and
thoroughly before using the device. Always observe and follow the con-
tained instructions, notes and warnings as well as the technical data in the
currently valid product specication.
Keep all documents in legible condition and in a suitable location for future
reference.
Regularly check the website www.dallmeier.com for the latest product
documentation updates.

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This Document
Commissioning
The document entitled “Commissioning” (this document) contains detailed
information concerning the installation, connection and commissioning of
the device as well as safety instructions and general notes.
The target audience of this document is trained system integrators (installa-
tion contractors of video security/surveillance systems).
Other Applicable Documents
Product Specication
The product specication contains detailed technical data, features and
characteristics of the device.
The target audience of the document is trained system integrators (installa-
tion contractors of video security/surveillance systems).
Conguration
The document entitled “Conguration” contains detailed information con-
cerning the conguration of the device.
The target audience of the document is trained system integrators (installa-
tion contractors of video security/surveillance systems).

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3 Typographical Conventions
This document may contain various warning words and symbols that indi-
cate potential sources of danger:
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
NOTICE
NOTICE addresses practices not related to physical injury and indicates
measures to prevent device and/or property damage due to improper
installation, assembly, wiring, operation, conguration or maintenance of
the device.

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For reasons of clarity and readability, various text formatting elements and
types of emphasis are used in this documentation:
Instructions are indicated by arrows (➡).
➡Always carry out instructions one after the other in the sequence de-
scribed.
“Expressions” in quotation marks usually refer to individual components of
the device (housing parts, mounting elements, connections/interfaces, etc.)
or to control elements of the device’s web-based graphical user interface
(menu items, buttons, etc.).
Paragraphs in italics provide information on basic principles, special
features and ecient procedure as well as general recommendations.

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4 Approvals/Certications
The following approvals/certications were valid for the device at the time
of this document’s compilation:
• CE
• DIN 50130-4 compliant
• IEC 62471 compliant
Visit www.dallmeier.com for possible updates.
Note (USA)
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energ
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interfer-
ence at his own expense.

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5 Safety Instructions
Only use the device if it is in technically perfect condition, according to the
intended purpose, in a safety and hazard conscious manner and in compli-
ance with the following safety instructions:
• Qualied Personnel
The mounting, connection, commissioning and conguration of the de-
vice may only be carried out by qualied personnel.
This also applies to the maintenance, inspection and repair of the device
in compliance with the regulations of the DIN VDE 0701-0702 series
of standards (VDE 0701-0702: “Inspection after repair, modication of
electrical appliances – Periodic inspection on electrical appliances –
General requirements for electrical safety”).
• Regulations
The use of video and audio security/surveillance systems is, in general,
strictly regulated.
Before using the device, inform yourself about the currently valid laws
and regulations regarding data, worker and environmental protection
and ensure compliance with them.
• System Components
Only use internal components that have been tested and approved by
Dallmeier.
Inappropriate internal components may cause malfunctions, damage
and data loss and may result in the loss of warranty.
• Modications to the Device
Do not make any modications to the hardware or software of the device
that have not been tested and approved by Dallmeier.
Inappropriate modications may cause malfunctions, damage and data
loss and may result in the loss of warranty.

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• Product Documentation
The product documentation for the device consists of various documents
which are provided in printed and/or digital form, as for example via the
website www.dallmeier.com.
Read the complete product documentation for the device carefully and
thoroughly before using the device. Always observe and follow the con-
tained instructions, notes and warnings as well as the technical data in
the currently valid product specication.
Keep all documents in legible condition and in a suitable location for
future reference.
Regularly check the website www.dallmeier.com for the latest product
documentation updates.
• Condensation
If the device is brought from a cold to a warm environment, resulting
condensation may cause malfunctions and damage. In this case, wait
until the device has reached room temperature (up to 8 hours) before
commissioning.
• Eye Protection When Using IR Radiation
When looking directly into the switched-on infrared (IR) LEDs in a dark
environment, ensure a minimum safety distance of 1 meter and short
exposure times to avoid eye damage.
• Earthing/Grounding & Equipotential Bonding
For the safety of persons (protection against dangerous contact voltages)
and devices (protection against over-voltages) as well as for the immuni-
ty of information and communication technolog equipment to electro-
magnetic interferences (EMI), all protective measures, which are speci-
ed by the currently applicable DIN, VDE and ISO standards and which
provide for a standard-compliant earthing/grounding and a correct
equipotential bonding of electrical and electronic devices, are mandatory
and must be fullled by all means.

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• Lightning Storms
To avoid damage to the device by electrical surge during lightning storms,
all protective measures, which are specied by the currently applicable
DIN, VDE and ISO standards and which provide for a standard-compliant
lightning protection equipotential bonding, are mandatory and must be
fullled by all means.
• Operating Conditions
Unfavorable operating conditions may shorten the lifetime of the device,
may cause malfunctions, damage and data loss and may result in the loss
of warranty. Observe the specications given in the technical data, the
operating condition requirements and the maintenance instructions.
• Foreign Bodies in the Device
If objects or liquids get into the device, immediately disconnect it from
the power supply (pull out the power plug).
Contact the sales partner responsible for your area.
• Burnt Smell from the Device
If you notice burnt smell or a formation of smoke coming from the
device, immediately disconnect it from the power supply (pull out the
power plug).
Contact the sales partner responsible for your area.
• Opening the Device
The device may only be opened by qualied personnel for commission-
ing, inspection, maintenance and repair.
• Disposal of the Device
Do not dispose waste electrical and electronic equipment into the house-
hold trash.
Disconnect the device from the power supply.
Remove all connected peripherals.
Return the device to the sales partner responsible for your area.

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6 General Notes
Scope of Delivery
The standard scope of delivery includes:
• Gloves for avoiding ngerprints
• Flexible rubber sleeve (bellows) for sealing the cable entry
• Safety cable (steel wire rope with loop and carabiner at both ends)
• Hexagon socket screw key (size 5)
• Product documentation
The scope of delivery may dier depending on the ordered equipment,
device variant or country of destination.
Transportation and Packaging
Store the original packaging for later transportation.
Dallmeier is not responsible for any damage resulting from unprofessional
or improper transportation.
The device should only be shipped in the original packaging.
If the original packaging is no longer available, ensure that the used packag-
ing suciently protects the device against damage, moisture, heat and cold.

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Warranty
The terms and conditions valid at the time the contract was signed shall
apply.
Appropriate Use
The cameras of the DDZ5000HD-DN/IR series are high-speed PTZ network
cameras with 36× optical zoom. They feature a high-performance Pan-Tilt-
Zoom mechanism and provide high-resolution video streams with up to
30fps at a resolution of up to 2/8MP.
Built into IP66-rated weather-proof enclosures and equipped with ambient
light sensors, mechanically removable infrared(IR)-cut lters (ICR) as well
as high-power IR LEDs for wide-ranging IR illumination, the cameras of the
DDZ5000HD-DN/IR series are suitable for residential, public, commercial
and industrial use in both indoor and outdoor areas during day and night
(24/7/365 continuous operation).
The cameras of the DDZ5000HD-DN/IR series are designed exclusively
for hanging installations on ceilings or walls (optionally available
Mountera® bracket required).

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Operation
➡Observe the following notes for operating the device:
• If the device or the cables connected to the device are located near
sources with strong radiation (e.g. radio transmitters, magnetic
elds), the video image may be distorted.
• The device is equipped with Automatic Gain Control (AGC). In low-
light conditions the image may be altered (e.g. noise). This is not a
malfunction.
• The video image quality depends on the lighting conditions and the
used monitor.
• The accuracy of the Automatic White Balance (AWB) algorithm de-
pends on the used lighting. Mixed light (consisting of articial light
and daylight) may cause color distortions (inaccurate color reproduc-
tion).
• Poor lighting can lead to an incorrect white balance.

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7 Requirements
Ambient Conditions
The device is designed for both indoor and outdoor use.
However, the device may not be installed and operated in environments
with:
• a large amount of dust and dirt,
• steam or oil vapors (e.g. kitchen),
• direct sunlight during a longer period of time,
• high heat radiation (e.g. radiator),
• improper ambient temperatures,
• nearby strong radiation sources (e.g. radio transmitters, magnetic elds),
• corrosive gases and liquids (e.g. salt water),
• insucient air ventilation (e.g. closed cabinet).
NOTICE
Damage to the device due to unfavorable ambient conditions
Use of the device under unfavorable ambient conditions may shorten its
lifetime and may cause malfunction or damage to the device.
➡Only install/operate the device under favorable ambient conditions.

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Earthing/Grounding
Fig. 1: Earthing/Grounding screw (hexagon socket – key size 5)
NOTICE
Damage to the device or serious malfunctions due to the lack of or
improper earthing/grounding
Damage to electronic components caused by lightning strikes or over-volt-
ages (electrical surges) as well as malfunctions due to electromagnetic
interferences
➡Carry out all protective measures for a standard-compliant earthing/
grounding and a correct (lightning protection) equipotential bonding
of the device in accordance with the currently applicable DIN, VDE and
ISO standards in order to ensure the safety of the device (protection
against lightning strikes and over-voltages) and its immunity to
electromagnetic interferences (EMI).
Observe the locally applicable regulations regarding the minimum
required cross-section of the earthing/grounding cable.

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Power Supply
The device can be powered with 48V DC or operated with Power over Ether-
net (optionally available Dallmeier Hi-PoE Power Inserter required).
WARNING
Electrical shock caused by live electrical parts and due to the lack of or
improper earthing/grounding
Risk of death or serious injury
➡The connection of peripheral equipment may only be carried out by
qualied personnel and in a voltage-free state.
➡Before connecting or disconnecting a power supply unit, make sure
that the power supply unit is disconnected from the mains socket (pull
the power plug out of the socket).
➡Carry out all protective measures for a standard-compliant earthing/
grounding of the device in accordance with the currently applicable
DIN, VDE and ISO standards in order to ensure the safety of persons
(protection against dangerous contact voltages). In this context, also
observe the chapter “Parts Description and Connections” on page 52.
NOTICE
Damage to the device due to improper power supply
Damage to electronic components or serious malfunctions
➡Observe the correct polarity when connecting the device to the used
power supply unit (see chapter “Pin Assignment” on page 54).
➡Do not operate the device with Power over Ethernet (PoE) if the device
is powered by an external DC power supply unit.

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Built-in Infrared (IR) Illumination
The device is equipped with high-power infrared (IR) LEDs for wide-ranging
IR illumination.
CAUTION
Infrared (IR) radiation emitted from this device
May be harmful to the eye
➡Do not stare at operating IR LEDs.
➡Use appropriate shielding or eye protection.
➡Ensure a minimum safety distance of 1 meter and
short exposure times.