datacap systems DC Direct Ingenico Desk/3500 Stand-Alone User manual

QUICK REFERENCE GUIDE
DC Direct™ - Ingenico Desk/3500 Stand-Alone
CREDIT/DEBIT SALE
CONTACTLESS SALE
QUICK SALE
MANUAL CREDIT SALE
CARD-PRESENT RETURN
CARD-NOT-PRESENT RETURN
1) Insert card from idle screen.
2) Input the Sale Amount and press the Green
Enter Key.
3) Remove card when prompted.
4) Transaction receipt prints.
1) Press the Green Enter key from the idle screen.
2) Press the 0 key or Green Enter Key (sale is
selected by default).
3) Input the Sale Amount and press the Green
Enter Key.
4) Pass the terminal to customer to insert, tap, or
swipe their card.
5) Transaction receipt prints.
1) Press the Green Enter key from the idle screen
2) Press the 0 key or Green Enter Key (sale is
selected by default)
3) Input the Sale Amount and press the Green
Enter Key.
4) Key card number. Press the Green Enter Key. Enter
the expiration date (in MMYY format), CVC and
billing zip code and press the Green Enter Key.
5) Transaction receipt prints.
1) Press the Green Enter key from the idle screen.
2) Press the 1 key or scroll to “1-Return” and press the
Green Enter Key.
3) Enter the return amount and press the
Green Enter Key.
4) Pass the terminal to customer to insert, tap, or
swipe their card.
5) Transaction receipt prints.
1) Press the Green Enter key from the idle screen.
2) Press the 1 key or scroll to “1-Return” and press the
Green Enter Key.
3) Enter the return amount and press the
Green Enter Key.
4) Key card number and press the Green Enter Key.
Enter the expiration date (in MMYY format) and
press the Green Enter Key.
5) Transaction receipt prints.
TERMINAL SUPPORT: Contact your dealer | e: [email protected] | datacapsystems.com
These steps have been provided as a guide for assistance with your DC Direct Ingenico Desk/3500 stand-alone device.
IMPORTANT: To access transaction types/options, press the Green Enter Key from the idle screen. To make selections,
press the corresponding number key or scroll up/down using the 56arrow keys.

These steps have been provided as a guide for assistance with your DC Direct Ingenico Desk/3500 stand-alone device.
IMPORTANT: To access transaction types/options, press the Green Enter Key from the idle screen. To make selections,
press the corresponding number key or scroll up/down using the 56arrow keys.
QUICK REFERENCE GUIDE
DC DIRECT Ingenico Desk/3500
CARD-PRESENT VOID
SETTLE BATCH
CARD-NOT-PRESENT VOID
REBOOT PIN PAD
TERMINAL SUPPORT: Contact your Dealer | E: suppor[email protected] | datacapsystems.com
1) Press the Green Enter key from the idle screen.
2) Press the 2 key or scroll to “2-Void” and press the
Green Enter Key.
3) Press 1 to select non Pre-Auth Void.
4) Select from the search options.
5) Press the key that corresponds to the desired
search option or scroll and press the
Green Enter Key.
6) When the transaction void is found, press the
Green Enter Key to select.
7) Select “Yes” to confirm the void.
8) Transaction receipt prints.
1) Press the Green Enter key from the idle screen.
2) Press the 8 key or scroll to “8-Settlement”.
3) Select “Yes” to continue to settlement.
4) Select “Yes” to print reports.
5) Detail report prints.
1) Hold the #key and the Yellow <Key to reboot
the Desk/3500.
1) Press the Green Enter key from the idle screen.
2) Press the 2 key or scroll to “2-Void” and press the
Green Enter Key.
3) Press 1 to select non Pre-Auth Void.
4) Select from the search options.
5) Press the key that corresponds to the desired
search option or scroll and press the
Green Enter Key.
6) When the transaction void is found, press the
Green Enter Key to select.
7) Select “Yes” to confirm the void.
8) Transaction receipt prints.
QUICK REFERENCE GUIDE
DC Direct™ - Ingenico Desk/3500 Stand-Alone
TERMINAL SUPPORT: Contact your dealer | e: [email protected] | datacapsystems.com