ii
PAXSTORE Customer Support
(877) 859-0099
www.pax.us
5.7 REPRINT ........................................................................................................................................................47
Last Customer Receipt ...........................................................................................................................47
Any Receipt ............................................................................................................................................48
5.8 VOID ............................................................................................................................................................49
5.9 RETURN ........................................................................................................................................................50
5.10 TIP REPORT....................................................................................................................................................50
6RETAIL ENVIRONMENT TRANSACTIONS....................................................................................................... 52
6.1 RETAIL TRANSACTION OVERVIEW .......................................................................................................................52
6.2 TRANSACTIONS ...............................................................................................................................................52
6.3 MANUALLY INPUTTING CARD NUMBER ...............................................................................................................53
Over the Phone Transaction...................................................................................................................53
Manual Input Prompts...........................................................................................................................53
6.4 RETAIL CREDIT CARD TRANSACTIONS ..................................................................................................................56
Credit Sale ..............................................................................................................................................56
Credit Forced..........................................................................................................................................60
Credit Return..........................................................................................................................................64
Credit Auth .............................................................................................................................................68
Credit PostAuth ......................................................................................................................................73
Credit Void .............................................................................................................................................78
Credit Balance Inquiry............................................................................................................................85
Credit Tokenize.......................................................................................................................................87
6.5 DEBIT TRANSACTIONS ......................................................................................................................................90
Debit Sale ...............................................................................................................................................90
Debit Return...........................................................................................................................................95
Debit Balance Inquiry...........................................................................................................................100
Debit Void ............................................................................................................................................103
6.6 ELECTRONIC BENEFITS TRANSFER (EBT) TRANSACTIONS.......................................................................................106
EBT Sale................................................................................................................................................106
EBT Return ...........................................................................................................................................111
EBT Withdrawal ...................................................................................................................................115
EBT Balance Inquiry .............................................................................................................................119
EBT Void ...............................................................................................................................................123
6.7 GIFT TRANSACTION .......................................................................................................................................126
Gift Sale................................................................................................................................................126
Gift Return ...........................................................................................................................................129
Gift Add Value......................................................................................................................................131
Gift Activate .........................................................................................................................................134
Gift Unload...........................................................................................................................................136
Gift Balance Inquiry .............................................................................................................................139
Gift Void ...............................................................................................................................................141
Gift Deactivate .....................................................................................................................................143
Gift Issue ..............................................................................................................................................146
Gift Cashout.....................................................................................................................................148
APPENDIX A. TROUBLESHOOTING.................................................................................................................. 151
A.1 GENERAL TROUBLESHOOTING..........................................................................................................................151
A.1.1 Serial Number Location........................................................................................................................151
A.1.2 User Password Forgotten or Lost.........................................................................................................151
A.1.3 Terminal Appears Locked.....................................................................................................................151
