Moneris iCT250 User manual

Need help?
Please contact the Moneris Merchant Service Centre toll free at
1-866-319-7450 (open 24 hours a day, 7 days a week).
If you use Merchant Direct®, you can also contact us online. Simply log
in to Merchant Direct at moneris.com/mymerchantdirect and use the
Message Centre to send a secure message directly to the Moneris
Merchant Service Centre.
For additional information, and copies of manuals and guides for the iCT250:
• Visit moneris.com/manuals to download a copy of the Moneris iCT250
Operating Manual.
• Visit moneris.com/installation to download a copy of the Moneris iCT250
Setting Up Your Terminal guide.
• Visit moneris.com/guides to download:
• additional copies of this reference guide
• the Moneris iCT250 Using Your Terminal guide
• the Moneris iCT250 Using Your Terminal for Gift Card guide
• the Moneris iCT250 Using Your Terminal for Loyalty guide
Shop for point-of-sale supplies and paper online at shopmoneris.com.
Important: You must use the exact power adaptor and cables provided by
Moneris to work with the Moneris iCT250 terminal. Failure to do so may affect
the operability of or cause damage to the equipment.
®MONERIS, MONERIS & Design, MONERIS SOLUTIONS & Design, and MERCHANT DIRECT are registered
trade-marks of Moneris Solutions Corporation. All other marks or registered trade-marks are the
property of their respective owners.
© 2014 Moneris Solutions Corporation, 3300 Bloor Street West, Toronto, Ontario, M8X 2X2.
All Rights Reserved. This manual shall not wholly or in part, in any form or by any means, electronic,
mechanical, including photocopying, be reproduced or transmitted without the authorized consent
of Moneris Solutions Corporation (“Moneris”).
This guide is for informational purposes only. Neither Moneris nor any of its affiliates shall be liable
for any direct, indirect, incidental, consequential or punitive damages arising out of use of any of the
information contained in this guide. Neither Moneris or any of its affiliates nor any of our or their
respective licensors, licensees, service providers or suppliers warrant or make any representation
regarding the use or the results of the use of the information, content and materials contained in this
guide in terms of their correctness, accuracy, reliability or otherwise.
Your Gift card processing is governed by your Moneris Gift Program Agreement with Moneris.
Your Loyalty card processing is governed by your Moneris Loyalty Program Agreement with Moneris.
Your credit and/or debit card processing is separately governed by the Terms and Conditions of your
Moneris VISA Merchant Agreement, your Moneris MasterCard Merchant Agreement, your Moneris
Discover Merchant Agreement and/or your INTERAC Merchant and Terminal Agreement (collectively,
the “Merchant Agreements”), as applicable with Moneris. It is the merchant’s responsibility to ensure
that proper card processing procedures are followed at all times. Please refer to your Merchant manuals
and the Terms and Conditions of your Merchant Agreement(s) for details. The Moneris Merchant
Operating Manual is available for free download at moneris.com/manuals.
iCT250-SI-UYT-E (05/14)
(05/14)
Using Your
Semi-Integrated
Terminal
Moneris® iCT250

1
Record your Moneris merchant number here:
Need help?
Call 1-866-319-7450
IMPORTANT: READ FIRST .................................................. 2
Terminal-to-ECR cable: Ethernet
Terminal-to-Host cable: Ethernet ........................................ 4
Terminal-to-ECR cable: RS232 serial
Terminal-to-Host cable: Ethernet or dial .................................. 5
Terminal-to-ECR cable: USB
Terminal-to-Host cable: Ethernet or dial .................................. 6
Performing debit/credit and cash transactions
in Semi-Integrated mode ................................................ 13
Performing gift transactions
in Semi-Integrated mode ................................................ 22
Performing loyalty transactions
in Semi-Integrated mode ................................................ 26
End-of-day process
in Semi-Integrated mode ................................................ 33
Troubleshooting
in Semi-Integrated mode ................................................ 38
Contents

32
IMPORTANT: READ FIRST
Follow the steps below to set up and configure the Moneris iCT250
terminal to work as a semi-integrated POS device with your electronic
cash register (ECR).
1. Refer to page 1 (IMPORTANT: READ FIRST) in the Moneris iCT250 Setting
Up Your Terminal guide included in your package, and follow the
instructions to determine if you have the required components for setting
up and configuring the terminal to communicate with the Moneris Host.
2. Once you have determined that you have all the required components
as outlined in the Moneris iCT250 Setting Up Your Terminal guide, follow
the steps immediately below on this page.
3. Please note that Moneris provides the following communications cables:
Terminal-to-Moneris Host cables Terminal-to-ECR cables
• Ethernet cable1
• dial cable
• RS232 serial cable
or
• USB cable
1
This cable may also be used to connect the terminal to your ECR via Ethernet networking.
4. Proceed to Cabling options for iCT250 semi-integration on page 3 in this
guide to determine which overview setup procedure you must follow.
Cabling options for iCT250 semi-integration
1. To determine which steps you must follow to set up your device to work
in Semi-Integrated mode, refer to one option from the Terminal-to-Moneris
Host cabling options column, and then cross-reference it with one option
from the Terminal-to-ECR cabling options row.
Example: To use Ethernet with dial backup cabling for terminal-to-Moneris
Host communication with USB cabling for terminal-to-ECR communication,
you must follow the steps in box ED3 .
Terminal-to-Moneris
Host cabling options Ethernet RS232 serial USB
Ethernet only a. You must use
static IP.
b. You will need:
• Ethernet cables
(Moneris provides
one Ethernet cable.)
c. Follow the setup
steps on page 4.
a. You may use
dynamic or static IP.
b. You will need:
• RS232 serial cable
• Ethernet cable
c. Follow the setup
steps on page 5.
a. You may use
dynamic or static IP.
b. You will need:
• USB cable
• Ethernet cable
c. Moneris provides
the ECR USB driver.
d. Follow the setup
steps on page 6.
Ethernet
with dial backup
a. You must use
static IP.
b. You will need:
• Ethernet cables
(Moneris provides
one Ethernet cable.)
• dial cable
c. Follow the setup
steps on page 4.
a. You may use
dynamic or static IP.
b. You will need:
• RS232 serial cable
• Ethernet cable
• dial cable
c. Follow the setup
steps on page 5.
a. You may use
dynamic or static IP.
b. You will need:
• USB cable
• Ethernet cable
• dial cable
c. Moneris provides
the ECR USB driver.
d. Follow the setup
steps on page 6.
Dial only This
configuration
is not supported.
a. You will need:
• RS232 serial cable
• dial cable
b. Follow the setup
steps on page 5.
a. You will need:
• USB cable
• dial cable
b. Moneris provides
the ECR USB driver.
c. Follow the setup
steps on page 6.
Terminal-to-ECR cabling options
E1
ED1
D1
E2
ED2
D2
E3
ED3
D3
Terminal-to-Moneris
Host cabling options

54
Overview setup steps: E1 and ED1
1 Connect the terminal to your ECR via your Ethernet network.
• Refer to the instructions provided with your ECR POS system.
2 Connect the terminal-to-Moneris Host cables, set up the terminal
hardware, and power on the terminal.
• See pages 2-6 (Hardware setup) in the Moneris iCT250 Setting Up Your
Terminal guide.
3 Enable Semi-Integrated mode on the terminal.
• See page 10 in this semi-integration guide.
4 Configure the terminal-to-Moneris Host static IP communication
parameters on the terminal.
• See page 7 (Communications setup) in the Moneris iCT250 Setting Up
Your Terminal guide.
5 Configure the terminal-to-ECR communications parameters (Ethernet)
on the terminal.
• See Enable for Ethernet connection to ECR on page 11 in this
semi-integration guide.
6 Initialize and log the terminal onto the Moneris Host.
• See page 9 (Initialization and logon) in the Moneris iCT250 Setting Up
Your Terminal guide.
7 Enable optional features on the terminal as desired.
• To enable cash transaction receipt printing from the terminal, see
page 12 in this semi-integration guide.
• For other optional features, see pages 10-12 (Additional options) in the
Moneris iCT250 Setting Up Your Terminal guide.
8 For information and instructions for using your semi-integrated terminal
to perform:
• debit/credit and cash transactions, see Performing debit/credit and cash
transactions in Semi-Integrated mode on page 13 in this guide.
• gift transactions, see Performing gift transactions in Semi-Integrated
mode on page 22 in this guide.
• loyalty transactions, see Performing loyalty transactions in Semi-Integrated
mode on page 26 in this guide.
• End-of-day steps, see End-of-day process in Semi-Integrated mode on
page 33 in this guide.
Overview setup steps: E2 , ED2 , and D2
1 Connect the terminal-to-ECR cable (RS232 serial).
• See page 7 in this semi-integration guide.
2 Connect the terminal-to-Moneris Host cables, set up the terminal
hardware, and power on the terminal.
• See pages 2-6 (Hardware setup) in the Moneris iCT250 Setting Up Your
Terminal guide.
3 Enable Semi-Integrated mode on the terminal.
• See page 10 in this semi-integration guide.
4 Configure the terminal-to-Moneris Host communications parameters
(dynamic IP or static IP or dial) on the terminal.
• See page 7 (Communications setup) in the Moneris iCT250 Setting Up
Your Terminal guide.
5 Configure the terminal-to-ECR communications parameters (RS232)
on the terminal.
• See Enable for RS232 serial connection to ECR on page 11 in this
semi-integration guide.
6 Initialize and log the terminal onto the Moneris Host.
• See page 9 (Initialization and logon) in the Moneris iCT250 Setting Up
Your Terminal guide.
7 Enable optional features on the terminal as desired.
• To enable cash transaction receipt printing from the terminal, see
page 12 in this semi-integration guide.
• For other optional features, see pages 10-12 (Additional options) in the
Moneris iCT250 Setting Up Your Terminal guide.
8 For information and instructions for using your semi-integrated terminal
to perform:
• debit/credit and cash transactions, see Performing debit/credit and cash
transactions in Semi-Integrated mode on page 13 in this guide.
• gift transactions, see Performing gift transactions in Semi-Integrated
mode on page 22 in this guide.
• loyalty transactions, see Performing loyalty transactions in Semi-Integrated
mode on page 26 in this guide.
• End-of-day steps, see End-of-day process in Semi-Integrated mode on
page 33 in this guide.
Terminal-to-ECR cable: Ethernet
Terminal-to-Host cable: Ethernet
Terminal-to-ECR cable: RS232 serial
Terminal-to-Host cable: Ethernet or dial

76
Overview setup steps: E3 ,
ED3 , and D3
1 Download and install the required USB driver to your ECR, and then
connect the terminal to your ECR.
• See page 8 in this semi-integration guide.
2 Connect the terminal-to-Moneris Host cables, set up the terminal
hardware, and power on the terminal.
• See pages 2-6 (Hardware setup) in the Moneris iCT250 Setting Up Your
Terminal guide.
3 Enable Semi-Integrated mode on the terminal.
• See page 10 in this semi-integration guide.
4 Configure the terminal-to-Moneris Host communications parameters
(dynamic IP or static IP or dial) on the terminal.
• See page 7 (Communications setup) in the Moneris iCT250 Setting Up
Your Terminal guide.
5 Configure the terminal-to-ECR communications parameters (USB)
on the terminal.
• See Enable for USB connection to ECR on page 11 in this semi-integration
guide.
6 Initialize and log the terminal onto the Moneris Host.
• See page 9 (Initialization and logon) of the Moneris iCT250 Setting Up
Your Terminal guide.
7 Enable optional features on the terminal as desired.
• To enable cash transaction receipt printing from the terminal, see
page 12 in this semi-integration guide.
• For other optional features, see pages 10-12 (Additional options) in the
Moneris iCT250 Setting Up Your Terminal guide.
8 For information and instructions for using your semi-integrated terminal
to perform:
• debit/credit and cash transactions, see Performing debit/credit and cash
transactions in Semi-Integrated mode on page 13 in this guide.
• gift transactions, see Performing gift transactions in Semi-Integrated
mode on page 22 in this guide.
• loyalty transactions, see Performing loyalty transactions in Semi-Integrated
mode on page 26 in this guide.
• End-of-day steps, see End-of-day process in Semi-Integrated mode on
page 33 in this guide.
Terminal-to-ECR cable: USB
Terminal-to-Host cable: Ethernet or dial
a. Plug the RS232 serial cable’s connector
(small end) into the terminal’s magic box
port labelled “RS232”.
b. Plug the RS232 serial cable’s connector
(large end) into a serial port on your ECR.
Set up an RS232 serial connection
“RS232” PORT
RS232 SERIAL CABLE
CONNECTOR
MAGIC BOX
c. Continue the overview setup procedure at step 2 (on page 5 in this guide).
RS232 SERIAL CABLE
CONNECTOR

98
a. Turn the terminal over so that the back
panel is facing you. Locate the two corner
latches.
b. Grip the latches simultaneously, and
then pull back to raise the back panel.
c. Detach the panel completely.
d. If a three-pronged rubber stopper is
attached, go to step e. If there is no
stopper, go directly to step f.
e. Grip the stopper, and pull back until it
tears off completely (or use scissors to
carefully snip it off).
f. Plug the USB cable into the port labelled
“USB SLAVE” in the terminal
compartment.
g. Position the USB cable so that it sits
securely in one of the three grooves at
the top of the terminal.
Set up a USB connection
3d
p3_step3-d_panel-closed.jpg
3e,f
p3_step3-ef_panel-open.jpg
3g,h
p3_step3-gh_stopper-cut.jpg
BACK PANEL
USB CABLE
“USB SLAVE”
PORT
USB CABLE
(PLUGGED IN)
GROOVE
CORNER LATCHES
3g,h
p3_step3-gh_stopper-cut.jpg
CORNER
TABS
Download/install the USB driver, and connect the terminal to your ECR
1. Visit: https://esqa.moneris.com/connect/en/download/drivers/index.html.
2. Download the “iCT250 USB Driver”.
3. Install the driver on the ECR to which you will connect the terminal.
4. Once the iCT250 USB driver has been installed on your ECR, connect the
terminal to the ECR by following the steps below.
h. Position the back panel so that its upper
two corner tabs are slotted into the
openings at the top of the terminal.
i. Close the back panel until it snaps shut.
(The USB cable should be secured as it
passes through one of the three openings
between the closed panel and the
terminal.)
j. Plug the USB cable’s connector into a USB
port on your ECR.
Set up a USB connection... continued
3l, m
p4_step3-lm_panel-closed.jpg
k. Continue the overview setup procedure at step 2 (on page 6 in this guide).
USB CONNECTOR
RUBBER STOPPER

1110
Enabling Semi-Integrated mode on the terminal
1. Your terminal should now be powered on, and the “TERMINAL SETUP
REQUIRED” screen should be displayed.
2. Press the key twice, key in 53, and press the key.
3. Do one of the following:
• To enable receipt printing from the terminal: Scroll down to RCPTS AT TERM,
and press the key.
• To enable receipt printing from the ECR: Scroll down to RCPTS AT ECR, and
press the key.
4. Wait for the “REINITIALIZATION REQUIRED” screen to appear.
5. Do one of the following:
• If you are connecting the terminal to your ECR over an Ethernet network:
Continue the overview setup procedure at step 4 (on page 4 in this guide).
• If you are connecting the terminal to your ECR using an RS232 serial cable:
Continue the overview setup procedure at step 4 (on page 5 in this guide).
• If you are connecting the terminal to your ECR using a USB cable:
Continue the overview setup procedure at step 4 (on page 6 in this guide).
Configuring the terminal-to-ECR communication parameters
Enable for Ethernet connection to ECR
1. Press the key twice, key in 52, and press the key.
2. Scroll down to ETHERNET, and press the key.
3. When the TERMINAL SETUP menu appears, press the key twice.
Note: The terminal will automatically use the static IP values that you
configured as instructed in the Moneris iCT250 Setting Up Your Terminal
guide.
4. Wait for the “REINITIALIZATION REQUIRED” screen to appear.
5. Continue the overview setup procedure at step 6 (on page 4 in this guide).
Enable for RS232 serial connection to ECR
1. Press the key twice, key in 52, and press the key.
2. Press the key to select RS232.
3. Scroll to the appropriate baud rate value, and press the key.
Note: The default setting is 19200. If necessary, select the baud rate that
is supported by your ECR hardware.
4. Wait for the “REINITIALIZATION REQUIRED” screen to appear.
5. Continue the overview setup procedure at step 6 (on page 5 in this guide).
Enable for USB connection to ECR
1. Press the key twice, key in 52, and press the key.
2. Scroll up to USB, and press the key.
3. Scroll to the appropriate baud rate value, and press the key.
Note: The default setting is 19200. If necessary, select the baud rate that
is supported by your ECR hardware.
4. Wait for the “REINITIALIZATION REQUIRED” screen to appear.
5. Continue the overview setup procedure at step 6 (on page 6 in this guide).

1312
Enabling cash transaction receipt printing from the terminal
1. Press the key twice, key in 14, and press the key.
2. Scroll up to ECR CASH TRANS, and press the key.
3. When “ACCEPT CASH TRANS FROM ECR?” appears, press the key to select
YES.
4. Press the key twice to return to the WELCOME/BONJOUR screen.
Financial transactions: debit, credit, and cash
Transaction debit/credit cash
Purchase see page 14 in this guide see page 15 in this guide
Refund see page 15 in this guide see page 16 in this guide
Void see page 16 in this guide not supported
Balance Inquiry
(for pre-paid credit cards) see page 17 in this guide1not supported
Pre-Authorization see page 18 in this guide1not supported
Advice
(Pre-Auth Completion) see page 18 in this guide1not supported
Force Post see page 19 in this guide1not supported
1This is a credit card-only transaction; debit cards are not supported.
Pre-paid credit cards
Pre-paid credit cards are issued by Visa, MasterCard, and other credit card
companies. These cards are loaded with a pre-defined value and can be used
to pay for all or part of a purchase.
Partially Approved Purchase
A Partial Approval of a purchase transaction occurs when a cardholder pays
for a purchase with a pre-paid credit card but the value on the pre-paid card
is less than the purchase amount.
The amount on the pre-paid card is approved, i.e. part of the total purchase
amount is approved. Prompts are displayed indicating how much of the
purchase amount is still owed (e.g. AMOUNT DUE $5.00). That amount can
then be paid by another tender type, e.g. a credit or debit card.
Transaction reports
All reports must be printed from the terminal regardless of where receipts
are printed. Refer to the “Reporting” section in the Moneris iCT250 Using Your
Terminal guide. Cash transactions do not appear on terminal reports.
Administrative transactions
All administrative transactions must be started on the terminal regardless of
where receipts are printed. Refer to the “Administrative transactions” section
in the Moneris iCT250 Using Your Terminal guide.
End-of-day processes
The close batch transaction must be started on the ECR regardless of where
receipts are printed (see page 33 in this guide). Cash transactions are not
included as part of the batch.
Performing debit/credit and cash
transactions in Semi-Integrated mode

1514
General guidelines during a debit/credit or cash transaction
Note: To cancel a transaction in progress, press the key on the terminal.
1. Before beginning a transaction, ensure that the WELCOME/BONJOUR screen
is displayed on the iCT250 terminal.
2. Determine the transaction to be processed (e.g., purchase or refund).
3. Start the transaction from your ECR, and send the transaction request.
Note: The transaction types, tender types, and data fields on your ECR may
have different names than those used in this guide.
4. Continue the transaction on the terminal if prompted.
5. Process any transaction receipts that are printed.
6. If the Moneris Loyalty program is enabled on your terminal, you will be
prompted to enter a loyalty card (on the terminal).
Purchase with debit/credit card
Credit or debit purchase of goods or services. When processing a partial
approval purchase (see page 13), use the pre-paid credit card(s) first,
followed by another tender type such as a regular debit/credit card or cash.
1. Start the transaction from your ECR
a. Select the purchase transaction type.
b. Select the debit/credit tender type.
c. If required, enter the following data:
• clerk ID
• invoice number
d. Enter the transaction amount.
e. Send the transaction request.
2. Continue the transaction on your iCT250 terminal
a. Wait for one of the following prompts to appear, and then enter the
required data on the terminal. (Refer to the Moneris iCT250 Using
Your Terminal guide, and follow the table of prompts on page 12):
• “ENTER CLERK ID”
• “ENTER INVOICE NO”
• “SWIPE CARD” or “SWIPE OR INSERT CARD” or “SWIPE/INSERT/TAP CARD”
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 21 in this
semi-integration guide.
Purchase with cash
Cash purchase of goods or services.
1. Start the transaction from your ECR
a. Select the purchase transaction type.
b. Select the cash tender type.
c. If required, enter the following data:
• clerk ID
• invoice number
d. Enter the transaction amount.
e. Send the transaction request.
2. Process the transaction receipts
• If your ECR is configured to print receipts, see page 21 in this
semi-integration guide.
• If your terminal is configured to print receipts:
a. Wait for the terminal to print the Merchant copy.
b. Press the key to print the Cardholder copy.
Refund with debit/credit card
Credit a customer’s account.
1. Start the transaction from your ECR
a. Select the refund transaction type.
b. Select the debit/credit tender type.
c. If required, enter the following data:
• clerk ID
• invoice number (found on the original debit/credit purchase receipt)
• authorization number (found on the original debit/credit purchase
receipt)
d. Enter the transaction amount.
Note: To refund a partially approved purchase, use the TOTAL PAID amount
on the Partial Approval receipt.
e. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. If “SWIPE ADMIN CARD” appears, swipe your POS Admin card.
b. Wait for one of the following prompts to appear, and then enter the
required data on the terminal. (Refer to the Moneris iCT250 Using Your
Terminal guide, and follow the table of prompts on page 12):
• “ENTER CLERK ID”
• “ENTER INVOICE NO”
• “ENTER ORIGINAL AUTHORIZATION #”
• “SWIPE CARD” or “SWIPE OR INSERT CARD” or “SWIPE/INSERT/TAP CARD”
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 21 in this
semi-integration guide.

1716
Refund with cash
Reverse a cash purchase of goods or services.
1. Start the transaction from your ECR
a. Select the refund transaction type.
b. Select the cash tender type.
c. If required, enter the following data:
• clerk ID
• invoice number
d. Enter the transaction amount.
e. Send the transaction request.
2. Process the transaction receipts
• If your ECR is configured to print receipts, see page 21 in this
semi-integration guide.
• If your terminal is configured to print receipts:
a. Wait for the Merchant copy receipt to print from the terminal.
b. Press the key to print the Cardholder copy receipt.
Void with debit/credit card
Void (correct) a debit/credit purchase or refund transaction.
Note: The void must be processed in the same batch as the original transaction.
1. Start the transaction from your ECR
a. Select the purchase-void or the refund-void transaction type.
b. Select the debit/credit tender type.
c. If required, enter the following data (found on the original debit/credit
purchase or refund receipt):
• clerk ID
• invoice number
• authorization number
d. Enter the transaction amount.
Note: To void a partially approved purchase, use the TOTAL PAID amount
on the Partial Approval receipt.
e. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. If “SWIPE ADMIN CARD” appears, swipe your POS Admin card.
b. Wait for one of the following prompts to appear, and then enter the
required data on the terminal. (Refer to the Moneris iCT250 Using Your
Terminal guide, and follow the table of prompts on page 12):
• “ENTER CLERK ID”
• “ENTER INVOICE NO”
• “ENTER ORIGINAL AUTHORIZATION #”
• “SWIPE CARD” or “SWIPE OR INSERT CARD”
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 21 in this
semi-integration guide.
Void with cash
• To void (correct) a cash purchase transaction, do a cash refund.
(see Refund with cash on page 16 in this semi-integration guide).
• To void (correct) a cash refund transaction, do a cash purchase.
(see Purchase with cash on page 15 in this semi-integration guide).
Balance Inquiry on pre-paid credit cards
1. Start the transaction from your ECR
a. Select the balance inquiry transaction type.
b. Select the debit/credit tender type.
c. Send the transaction request.
2. Continue the transaction on your iCT250 terminal
a. If “SWIPE ADMIN CARD” appears, swipe the POS Admin card.
b. When you see the “SWIPE CARD” or “SWIPE OR INSERT CARD” or
“SWIPE/INSERT/TAP CARD” prompt, enter the card data.
3. Process the transaction receipts
Note: The Balance Inquiry receipt always prints on the terminal, regardless
of your print configuration. Only the cardholder copy prints. Give the Balance
Inquiry receipt to the customer.

1918
Pre-Authorization with credit card
Authorization if the final purchase amount is unknown (e.g. hotel or car rental).
1. Start the transaction from your ECR
a. Select the pre-authorization transaction type.
b. Select the debit/credit tender type.
c. If required, enter the following data:
• clerk ID
• invoice number
d. Enter the transaction amount.
e. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. Wait for one of the following prompts to appear, and then enter the
required data on the terminal. (Refer to the Moneris iCT250 Using Your
Terminal guide, and follow the table of prompts on page 12):
• “ENTER CLERK ID”
• “ENTER INVOICE NO”
• “SWIPE CARD” or “SWIPE OR INSERT CARD”
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 21 in this
semi-integration guide.
Note: When the final purchase amount is known, you must perform an advice
for the final amount using the same card number (see below).
Advice with credit card
Completes or cancels a credit pre-authorization.
Note: The advice (pre-authorization completion) transaction must be processed
through the same terminal as the original pre-authorization.
1. Start the transaction from your ECR
a. Select the pre-authorization completion transaction type.
b. Select the debit/credit tender type.
c. Do one of the following:
• If Tip Reporting is enabled: Enter the pre-authorization amount excluding
the tip amount (if any) found on the original credit pre-auth receipt.
OR
If Tip Reporting is not enabled: Enter the sum of the pre-authorization amount
plus the tip amount (if any) found on the original credit pre-auth receipt.
OR
To cancel the credit pre-authorization: Enter a $0.00 amount.
d. If required, enter the following data:
• clerk ID
• invoice number (found on the original credit pre-auth receipt)
• sequence number (found on the original credit pre-auth receipt)
e. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. Wait for one of the following prompts to appear, and then enter the
required data on the terminal. (Refer to the Moneris iCT250 Using Your
Terminal guide, and follow the table of prompts on page 15):
• “FIND ORIGINAL TRANSACTION?”
• “ENTER ORIGINAL SEQUENCE NUMBER”
• “1234567890123456 PRESS [OK]”
• “ENTER TIP AMOUNT $0.00”
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 21 in this
semi-integration guide.
Force Post with credit card
Completes a voice-authorized purchase.
1. Start the transaction from your ECR
a. Select the pre-authorization completion transaction type.
b. Select the debit/credit tender type.
c. If required, enter the following data (recorded on the paper sales draft
imprint):
• clerk ID
• invoice number
• authorization number
d. Do one of the following:
• If Tip Reporting is enabled: Enter the voice-authorized purchase amount
excluding a tip amount (if any) recorded on the paper sales draft imprint.
OR
If Tip Reporting is not enabled: Enter the sum of the voice-authorized
purchase amount plus the tip amount (if any) recorded on the paper sales
draft imprint.
e. Send the transaction request.
2. Continue the transaction from your iCT250 terminal
a. Wait for one of the following prompts to appear, and then enter the
required data on the terminal. (Refer to the Moneris iCT250 Using Your
Terminal guide, and follow the table of prompts on pages 15-16):
• “FIND ORIGINAL TRANSACTION?”
• “ENTER TIP AMOUNT $0.00”
• “ENTER ORIGINAL AUTHORIZATION #”
• “ENTER CARD NUMBER”
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 21 in this
semi-integration guide.

2120
Debit/credit, and cash receipts
Depending on how you have configured your terminal, transaction receipts
may be printed from the terminal or from your ECR.
Note:
• Receipts for Balance Inquiry always print on the terminal, regardless of your
print configuration. Only the cardholder copy prints.
• If a transaction begins with a partial approval, all of the receipts will print on
the terminal, including the receipts for any method of payment used to pay the
balance due. Both the cardholder and merchant copies will print.
If terminal is configured to print receipts: debit/credit and cash
Once a debit/credit financial transaction has been sent to the Moneris Host
for processing, the Moneris Host will send back an “APPROVED” response to the
terminal, and then the terminal will print one or more transaction receipts.
Note: Cash transactions are not sent to the Moneris Host for processing; therefore,
the “APPROVED” response will not display while the terminal is printing cash
transaction receipts (only “MERCHANT COPY” and “GIVE CUST COPY” will display).
Refer to the “Receipts” section in the Moneris iCT250 Using Your Terminal guide
for more information about printing receipts.
Reprinting receipts from the terminal
When the iCT250 terminal is configured to print receipts, you may obtain
a reprint as follows:
Receipt Tender type For instructions, see: Refer to procedure:
Merchant copy debit/credit Moneris iCT250 Using
Your Terminal guide
Reprint Merchant
receipt
Merchant copy cash
Cardholder copy debit/credit Moneris iCT250 Using
Your Terminal guide
Reprint last Customer
receipt or last report
Cardholder copy cash Moneris iCT250 Using
Your Terminal guide
Reprint last Customer
receipt or last report
If ECR is configured to print receipts: debit/credit and cash
Once a debit/credit financial transaction has been sent to the Moneris Host for
processing, an “APPROVED” response will be sent back from the Moneris Host
to the terminal, which will send the message to your ECR. One or more receipts
may be printed from your ECR.
Note: Cash transactions are not sent to the Moneris Host for processing.
1. Obtain the transaction receipts from your ECR.
Note: For debit/credit transactions, the message “APPROVED” will appear on the
iCT250 terminal display screen. For cash transactions, the terminal will continue
to display the WELCOME/BONJOUR screen.
2. The terminal will return to the WELCOME/BONJOUR screen.
Reprinting receipts from the ECR
Refer to your ECR POS documentation.
To reprint a Merchant copy cash receipt,
see your ECR POS documentation.

2322
Gift transactions
Transaction Initiate from: For instructions, see:
Purchase ECR page 23 in this guide
Refund ECR page 23 in this guide
Void ECR page 24 in this guide
Activate/Load iCT250 Terminal Activating/Reloading a Gift card
in Moneris iCT250 Using Your Terminal
for Gift Card guide
Deactivate iCT250 Terminal Deactivating a Gift card in Moneris
iCT250 Using Your Terminal for Gift Card
guide
Card Inquiry iCT250 Terminal Looking up a Gift card balance (Card
Inquiry) in Moneris iCT250 Using Your
Terminal for Gift Card guide
Re-Initialization iCT250 Terminal Initializing the terminal in Moneris
iCT250 Using Your Terminal for Gift Card
guide
Gift transaction reports
All reports must be printed from the terminal regardless of where receipts
are printed. Refer to the “Reporting” section in the Moneris iCT250 Using Your
Terminal for Gift Card guide.
End-of-day processes for gift transactions
The close batch transaction must be started on the ECR regardless of where
receipts are printed. See page 33 in this guide.
General guidelines during a gift transaction
Note: To cancel a transaction in progress, press the key on the terminal.
1. Before beginning a transaction, ensure that the WELCOME/BONJOUR screen
is displayed on the iCT250 terminal.
2. Determine the transaction to be processed (e.g., purchase or refund).
3. Start the transaction from your ECR, and send the transaction request.
Note: The transaction types, tender types, and data fields on your ECR may
have different names than those used in this guide.
4. Continue the transaction on the terminal if prompted.
5. Process any transaction receipts that are printed.
6. If the Moneris Loyalty program is enabled on your terminal, you will be
prompted to enter a loyalty card (on the terminal).
Performing gift transactions
in Semi-Integrated mode
Purchase with gift card
Gift card purchase of goods or services.
1. Start the transaction from your ECR
a. Select the purchase transaction type.
b. Select the gift tender type.
c. If required, enter the following data:
• clerk ID
• invoice number
d. Enter the transaction amount.
e. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. When “SWIPE OR ENTER CARD” appears, enter the gift card data on the
terminal. (Continue in Processing a Gift card Purchase in the Moneris
iCT250 Using Your Terminal for Gift Card guide. Begin at the step instructing
you to “Swipe the Gift card...”).
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 25 in this
semi-integration guide.
Refund with gift card
Refund a gift card purchase transaction.
1. Start the transaction from your ECR
a. Select the refund transaction type.
b. Select the gift tender type.
c. Enter the reference number (found on the gift purchase receipt).
d. If required, enter the following data:
• clerk ID
• invoice number
e. Enter the transaction amount.
f. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. When “SWIPE ADMIN CARD” appears, continue in Processing a Refund
in the Moneris iCT250 Using Your Terminal for Gift Card guide. Begin at the
step instructing you to “Swipe your POS Admin card”.
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 25 in this
semi-integration guide.

2524
Void with gift card
Void (correct) a gift card transaction in an open batch.
1. Start the transaction from your ECR
a. Select the void transaction type.
b. Select the gift tender type.
c. Enter the reference number (found on the original gift receipt).
d. If required, enter the following data:
• clerk ID
e. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. When “SWIPE ADMIN CARD” appears, continue in Voiding a Gift Card
transaction in the Moneris iCT250 Using Your Terminal for Gift Card guide.
Begin at the step instructing you to “Swipe your POS Admin card”.
3. Process transaction receipts
• If your ECR is configured to print receipts, see page 25 in this
semi-integration guide.
Gift card receipts
Depending on how you have configured your terminal, transaction receipts
may be printed from the terminal or from your ECR.
If terminal is configured to print gift card receipts
Once a gift card transaction has been sent to the Moneris Host for processing,
the Moneris Host will send back an “APPROVED” response to the terminal, and
then the terminal will print the transaction receipts.
Refer to the “Receipts” section in the Moneris iCT250 Using Your Terminal
for Gift Card guide for more information.
Reprinting gift card receipts from the terminal
Refer to the “Reprinting a receipt” section in the Moneris iCT250 Using Your
Terminal for Gift Card guide for instructions.
If ECR is configured to print gift card receipts
Once a gift card transaction has been sent to the Moneris Host for processing,
the Moneris Host will send back an “APPROVED” response to the terminal, and
then the terminal will send the message to your ECR. One or more receipts
may be printed from your ECR.
1. Obtain the transaction receipts from your ECR.
Note: The message “Approved” will appear on the iCT250 terminal display
screen following the transaction.
2. The terminal will return to the WELCOME/BONJOUR screen once receipts
have been printed from your ECR.
Reprinting gift card receipts from the ECR
Refer to your ECR POS system documentation for instructions.

2726
Loyalty transactions
Transaction Initiate from: For instructions, see:
Purchase ECR page 27 in this guide
Refund ECR page 28 in this guide
Void ECR page 29 in this guide
Pre-Authorization ECR page 29 in this guide
Advice (Pre-Auth
Completion)
ECR page 30 in this guide
Redemption
(automatic)
ECR page 30 in this guide
Redemption of
points (manual)
ECR page 30 in this guide
Redemption of
dollars (manual)
ECR page 31 in this guide
Activate/Load iCT250 Terminal Activating a Loyalty card in Moneris
iCT250 Using Your Terminal
for Loyalty guide
Deactivate iCT250 Terminal Deactivating a Loyalty card
in Moneris iCT250 Using Your Terminal
for Loyalty guide
Card Inquiry iCT250 Terminal Looking up a Loyalty card balance
(Card Inquiry) in Moneris iCT250 Using
Your Terminal for Loyalty guide
Re-Initialization iCT250 Terminal Initializing the terminal in Moneris
iCT250 Using Your Terminal for Loyalty
guide
Loyalty transaction reports
All reports must be printed from the terminal regardless of where receipts
are printed. Refer to the “Reporting” section in the Moneris iCT250 Using Your
Terminal for Loyalty guide.
End-of-day processes for loyalty transactions
The close batch transaction must be started on the ECR regardless of where
receipts are printed. See page 33 in this guide.
Performing loyalty transactions in
Semi-Integrated mode
General guidelines during a loyalty transaction
Note: To cancel a transaction in progress, press the key on the terminal.
1. Before beginning a transaction, ensure that the WELCOME/BONJOUR screen
is displayed on the iCT250 terminal.
2. Determine the transaction to be processed (e.g., Purchase or Refund).
3. Start the transaction from your ECR, and then send the transaction request.
Note: The transaction types, tender types, and data fields on your ECR may
have different names than those used in this guide.
4. Continue the transaction on the terminal if prompted.
5. Process any transaction receipts that are printed.
Awarding points for a debit/credit card Purchase
Follow the steps below to award points to a loyalty card when the cardholder
makes a debit/credit card purchase.
1. Follow the Purchase with debit/credit card steps on page 14 in this
semi-integration guide.
2. If your ECR is configured to print receipts, see page 32 in this semi-integration
guide once the loyalty transaction has been completed.
Awarding points for a cash Purchase
Follow the steps below to award points to a loyalty card when the cardholder
makes a cash purchase.
1. Follow the Purchase with cash steps on page 15 in this semi-integration guide
2. Start the loyalty transaction from your ECR
a. Select the purchase transaction type.
b. Select the loyalty tender type.
c. If required, enter the following data:
• clerk ID
• invoice number
d. Enter the transaction amount.
e. Send the transaction request.
3. Continue the transaction on the iCT250 terminal
a. When “SWIPE OR ENTER CARD” appears, enter the loyalty card data on the
terminal. (Continue in the Awarding points for a cash Purchase procedure
specific to your loyalty program in the Moneris iCT250 Using Your
Terminal for Loyalty guide. Begin at the step instructing you to “Swipe
the Loyalty card.”)
4. Process the transaction receipts
• If your ECR is configured to print receipts, see page 32 in this
semi-integration guide once the transaction has been completed.

2928
Processing a loyalty Refund on a debit/credit card Refund
Follow the steps below to remove points from a loyalty card when the cardholder
receives a debit/credit refund on a transaction that awarded points.
1. Follow the Refund with debit/credit card steps on page 15 in this
semi-integration guide.
2. If your ECR is configured to print receipts, see page 32 in this semi-integration
guide once the loyalty transaction has been completed.
Removing loyalty points on a cash Refund
Follow the steps below to remove points from a loyalty card when the cardholder
receives a cash Refund on a Purchase transaction that awarded points.
1. Follow the Refund with cash steps on page 16 in this semi-integration guide
2. Start the loyalty transaction from your ECR
a. Select the refund transaction type.
b. Select the loyalty tender type.
c. Enter the reference number (found on the original loyalty receipt).
d. If required, enter the following data:
• clerk ID
• invoice number
e. Enter the loyalty transaction amount.
f. Send the transaction request.
3. Continue the transaction on the iCT250 terminal
a. When “SWIPE ADMIN CARD” appears, continue in Processing a cash
Refund procedure specific to your loyalty program in the Moneris iCT250
Using Your Terminal for Loyalty guide. Begin at the step instructing you
to “Swipe your POS Admin card”.
4. Process the transaction receipts
• If your ECR is configured to print receipts, see page 32 in this semi-integration
guide once the transaction has been completed.
Voiding a loyalty transaction
Follow the steps below to void (correct) a loyalty card transaction in the
open batch.
IMPORTANT: A void must be performed in the same batch and for the same
amount as the original transaction. To reverse a loyalty card purchase
transaction in a closed batch or for a partial amount, you must process
a loyalty refund.
1. Start the transaction from your ECR
a. Select the void transaction type.
b. Select the loyalty tender type.
c. Enter the reference number (found on the original loyalty receipt).
d. If required, enter the following data:
• clerk ID
• invoice number
e. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. When “SWIPE ADMIN CARD” appears, continue in the Voiding a Loyalty
transaction procedure specific to your program in the Moneris iCT250
Using Your Terminal for Loyalty guide. Begin at the step instructing you
to “Swipe your POS Admin card”.
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 32 in this semi-integration
guide once the transaction has been completed.
Allocating points for a Pre-Authorization
Follow the steps below to allocate points to a loyalty card when a credit card
pre-authorization is performed for the cardholder.
IMPORTANT: Points are not awarded to the card until the loyalty advice
(pre-authorization completion) is processed (see page 30 in this guide).
1. Follow the Pre-Authorization with credit card steps on page 18 in this
semi-integration guide.
2. If your ECR is configured to print receipts, see page 32 in this
semi-integration guide once the loyalty transaction has been completed.

3130
Awarding points during an Advice (Pre-Auth Completion)
Follow the steps below to award points that were allocated to a loyalty card
during the pre-authorization.
IMPORTANT: You must process this loyalty advice in order to award the points
allocated during the loyalty pre-authorization.
1. Follow the Advice with credit card steps on page 18 in this semi-integration
guide.
2. If your ECR is configured to print receipts, see page 32 in this semi-integration
guide once the loyalty transaction has been completed.
Redeeming points automatically
If your loyalty program has been set up for Automatic Redemption, a
reward coupon is printed from the terminal or your ECR (depending on your
configuration) and points are automatically redeemed when a cardholder
reaches the configured Reward Threshold Level. For more details about
Automatic Redemption, refer to the Moneris iCT250 Using the Terminal for
Loyalty guide.
Redeeming points manually
If your loyalty program has been set up for Manual Redemption, follow the steps
below to manually redeem points at the cardholder’s request.
1. Start the transaction from your ECR
a. Select the redemption transaction type.
b. Select the loyalty tender type.
c. If required, enter the following data:
• clerk ID
• invoice number
d. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. When “SWIPE OR ENTER CARD” appears, enter the loyalty card data
on the terminal. (Continue in the Redeeming points manually procedure
specific to your loyalty program in the Moneris iCT250 Using Your
Terminal for Loyalty guide. Begin at the step instructing you to “Swipe
the Loyalty card...”.)
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 32 in this
semi-integration guide once the transaction has been completed.
Redeeming dollars manually
If your loyalty program has been set up for Manual Redemption, follow the steps
below to manually redeem dollars at the cardholder’s request.
1. Start the transaction from your ECR
a. Select the redemption transaction type.
b. Select the loyalty tender type.
c. If required, enter the following data:
• clerk ID
• invoice number
d. Enter the transaction amount.
e. Send the transaction request.
2. Continue the transaction on the iCT250 terminal
a. When “SWIPE OR ENTER CARD” appears, enter the loyalty card data
on the terminal. (Continue in the Redeeming dollars manually procedure
specific to your loyalty program in the Moneris iCT250 Using Your
Terminal for Loyalty guide. Begin at the step instructing you to “Swipe
the Loyalty card...”.)
3. Process the transaction receipts
• If your ECR is configured to print receipts, see page 32 in this
semi-integration guide once the transaction has been completed.

3332
Loyalty card receipts
Depending on how you have configured your terminal, transaction receipts
may be printed from the terminal or from your ECR.
If terminal is configured to print loyalty card receipts
Once a loyalty card transaction has been sent to the Moneris Host for
processing, the Moneris Host will send back an “APPROVED” response to the
terminal, and then the terminal will print the transaction receipts.
Refer to the “Receipts” section in the Moneris iCT250 Using Your Terminal for
Loyalty guide for more information.
Reprinting loyalty card receipts from the terminal
Refer to the “Reprinting a receipt” section in the Moneris iCT250 Using Your
Terminal for Loyalty guide for instructions.
If ECR is configured to print loyalty card receipts
Once a loyalty card transaction has been sent to the Moneris Host for
processing, the Moneris Host will send back an “APPROVED” response to the
terminal, and then the terminal will send the message to your ECR. One or
more receipts may be printed from your ECR.
1. Obtain the transaction receipts from your ECR.
Note: The message “Approved” will appear on the iCT250 terminal display
screen following the transaction.
2. The terminal will return to the WELCOME/BONJOUR screen once receipts
have been printed from your ECR.
Reprinting loyalty card receipts from the ECR
Refer to your ECR POS system documentation for instructions.
Your batch must be closed daily in order to have funds from your POS
transaction deposited to your business account. The means by which your
batch is closed depends on how your merchant account is configured:
• If your merchant account is configured for Merchant Close, see Merchant
close below.
• If your merchant account is configured for System Close, see System close
on page 37 in this guide.
Merchant close
You must process a Batch Close transaction in order to have the funds from
your POS transactions deposited to your business account. If you process
debit/credit and gift/loyalty transactions, you may close your batches
individually or together. Here’s how:
• To close only the debit/credit batch, see Merchant close: closing the
debit/credit batch below.
• To close only the gift/loyalty batch, see Merchant close: closing the
gift/loyalty batch on page 35 in this guide.
• To close both the debit/credit batch and the gift/loyalty batch together,
see Merchant close: closing all the batches together on page 36 in this guide.
Merchant close: closing the debit/credit batch
Step 1: Print a debit/credit Stored Transactions Report
Note: Flash transactions are included in Interac totals. Cash transactions do not
appear on reports.
1. Start the transaction on the iCT250 terminal:
a. Press the key, select REPORTS, and then select TRANS LIST.
b. When “SWIPE ADMIN CARD” displays on the terminal, swipe your POS
Admin card, or press the key to continue.
c. If “ENTER CLERK ID” displays on the terminal, key in a Clerk ID, and press
the key to print totals for that Clerk ID. OR, simply press the key
to print totals for all Clerk IDs.
d. When “PRINT DATE OR BATCH?” displays on the terminal, press the key
(BATCH) to print the report by Batch.
e. Press the key to print the report for the current batch.
f. When “PRINT TOTALS ONLY?” displays on the terminal, press the key
(YES) to print only the terminal batch totals (including the Cashback total).
g. Wait while the terminal prints the report and then returns to the
WELCOME/BONJOUR screen.
End-of-day process
in Semi-Integrated mode

3534
Step 2: Process a debit/credit Close Batch transaction
1. Start the transaction from your ECR:
a. Select the close batch transaction type.
b. Select the debit/credit close batch type.
• If required, enter clerk ID data.
c. Send the transaction request.
2. Continue the transaction on the iCT250 terminal:
• If “ENTER CLERK ID” appears, key in your Clerk ID, and press the key.
a. When the terminal starts to print the Batch Totals report and
communicates with the Moneris Host, go to step b.
b. When the terminal finishes printing the Batch Totals report, wait for the
terminal to return to the WELCOME/BONJOUR screen.
Step 3: Confirmation
Confirm that the totals on the Stored Transactions report (printed in step 1)
match the totals on the Batch Totals report (printed in step 2). If they do not match,
call us toll free at 1-866-319-7450 the next business day for reconciliation
assistance.
Merchant close: closing the gift/loyalty batch
Step 1: Print a gift/loyalty Stored Transactions Report
1. Start the transaction on the iCT250 terminal:
a. Press the key, select ERNEX, select REPORT FUNCS, and then select
TRANS LIST.
b. When “SWIPE ADMIN CARD” displays on the terminal, swipe your POS
Admin card, or press the key to continue.
c. If “ENTER CLERK ID” displays on the terminal, key in a Clerk ID, and press
the key to print totals for that Clerk ID. OR, simply press the key
to print totals for all Clerk IDs.
d. When “PRINT DATE OR BATCH?” displays on the terminal, press the key
(BATCH) to print the report by Batch.
e. Press the key to print the report for the current batch.
f. When “PRINT TOTALS ONLY?” displays on the terminal, press the key (YES)
to print only the gift/loyalty terminal batch totals.
g. Wait while the terminal prints the report and then returns to the
WELCOME/BONJOUR screen.
Step 2: Process a gift/loyalty Close Batch transaction
1. Start the transaction from your ECR:
a. Select the close batch transaction type.
b. Select the gift/loyalty close batch type.
• If required, enter clerk ID data.
c. Send the transaction request.
2. Continue the transaction on the iCT250 terminal:
• If “ENTER CLERK ID” appears, key in your Clerk ID, and press the key.
a. When the terminal starts to print the Batch Totals report and
communicates with the Moneris Host, go to step b.
b. When the terminal finishes printing the Batch Totals report, wait for the
terminal to return to the WELCOME/BONJOUR screen.
Step 3: Confirmation
Confirm that the totals on the gift/loyalty Stored Transactions report
(printed in step 1) match the totals on the gift/loyalty Batch Totals report
(printed in step 2). If they do not match, call us toll free at 1-866-319-7450
the next business day for reconciliation assistance.

3736
Merchant close: closing all the batches together
Step 1: Print a debit/credit Stored Transactions Report
• See Print a debit/credit Stored Transactions Report on page 33 in this guide.
Step 2: Print a gift/loyalty Stored Transactions Report
• See Print a gift/loyalty Stored Transactions Report on page 35 in this guide.
Step 3: Process a Close Batch (debit/credit and gift/loyalty) from your ECR
1. Start the transaction from your ECR:
a. Select the close batch transaction type.
b. Select the debit/credit-and-gift/loyalty close batch type.
• If required, enter clerk ID data.
c. Send the transaction request.
2. Continue the transaction on the iCT250 terminal:
• If “ENTER CLERK ID” appears, key in your Clerk ID, and press the key.
a. When the terminal starts to print the debit/credit report and
communicates with the Moneris Host, go to step b.
• When the terminal finishes printing the debit/credit Batch Totals
report, it will then print the gift/loyalty Batch Totals report.
b. Wait for the terminal to return to the WELCOME/BONJOUR screen.
Step 4: Confirmation
1. Confirm that the totals on the debit/credit Stored Transactions report
(printed in step 1) match the totals on the debit/credit Batch Totals report
(printed in step 3). If they do not match, call us toll free at 1-866-319-7450
the next business day for reconciliation assistance.
2. Confirm that the totals on the gift/loyalty Stored Transactions report
(printed in step 2) match the totals on the gift/loyalty Batch Totals report
(printed in step 3). If they do not match, call us toll free at 1-866-319-7450
the next business day for reconciliation assistance.
System close
If your merchant account is set up for System Close settlement, Moneris
automatically closes your batch for you at the end of each day. You must verify
transaction totals on a daily basis.
Note: The gift/loyalty batch cannot be closed via System Close. You must still
close this batch manually before 11:00 p.m. local time (see page 35 in this guide).
Step 1: Print a debit/credit Stored Transactions Report
• See Print a debit/credit Stored Transactions Report on page 33 in this guide.
Step 2: Print a debit/credit Merchant Subtotals Report
Note: The Merchant Subtotals report must be printed before 11:00 p.m. local time.
• Refer to the “Reporting” section of the Moneris iCT250 Using Your Terminal
guide.
Step 3: Confirmation
Confirm that the totals on the debit/credit Stored Transactions report (printed
in step 1) match the totals on the debit/credit Merchant Subtotals report
(printed in step 2). If they do not match, call us toll free at 1-866-319-7450
within 30 days for reconciliation assistance.