DEC DECNIS 600 Manual

DECNetworkIntegrationServer600
InstallationandServiceManual
Order Number: EK-A0543-IN.001
This manual shows how to install and test the DEC Network Integration
Server 600 hardware system. It includes problem solving procedures and
describes how to remove and replace DEC Network Integration Server 600
components. It also contains important safety information.
It must be read by service personnel who install the DEC Network
Integration Server 600 and perform problem solving procedures.
Revision Information: This is a new manual.

First Printing, March 1992
The information in this document is subject to change without notice and should not be
construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation
assumes no responsibility for any errors that may appear in this document.
No responsibility is assumed for the use or reliability of software on equipment that is not
supplied by Digital Equipment Corporation or its affiliated companies.
Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013.
© by Digital Equipment Corporation 1992.
All Rights Reserved.
The postpaid READER’S COMMENTS form on the last page of this document requests the
user’s critical evaluation to assist in preparing future documentation.
The following are trademarks of Digital Equipment Corporation: DDCMP, DEC, DECnet,
DECNIS, DECrouter, DECUS, DECvoice, DECwriter, DNA, MASSBUS, MicroVAX, Packetnet,
PDP, Q-bus, Q22-bus, RSTS, RSX, ULTRIX, UNIBUS, VAX, VAXcluster, VMS, VT, and the
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This document was prepared using VAX DOCUMENT, Version 1.2

Contents
How to Use This Manual ..................................... xi
Part I Installing the System
1 Preparing to Install the System
1.1 Tasks . . . ........................................... 1–1
1.2 Planning a Site . . . ................................... 1–1
1.3 Rack Requirements ................................... 1–2
1.3.1 Dimensions . . . ................................... 1–2
1.3.2 Stability ......................................... 1–2
1.3.3 Power ........................................... 1–2
1.3.4 Access .......................................... 1–3
1.3.5 Position of the DECNIS 600.......................... 1–3
1.4 Kit Contents ........................................ 1–3
1.5 Tools ............................................... 1–5
1.6 People . . ........................................... 1–5
2 Installing the DEC Network Integration Server 600
2.1 Tasks . . . ........................................... 2–1
2.2 Mark a Position in the Rack . ........................... 2–2
2.3 Install the Clip Nuts .................................. 2–3
2.4 Install the Support Brackets . ........................... 2–4
2.5 Lift the System into the Rack ........................... 2–8
2.6 Attach the Screws . ................................... 2–12
2.7 What to Do Next . . ................................... 2–13
iii

3 Installing the Network Interface Cards
3.1 Tasks .............................................. 3–1
3.2 Preparation . ........................................ 3–2
3.2.1 Tools ............................................ 3–2
3.2.2 Network Interface Card Position ...................... 3–2
3.3 Check the System Is Switched Off ........................ 3–3
3.4 Attach the Static Protection Equipment.................... 3–4
3.5 Remove the Slot Cover . ................................ 3–5
3.6 Install the Card into the System . ........................ 3–6
3.7 Install the Distribution Panel . . . ........................ 3–8
3.8 Attach the Communications Cables ....................... 3–8
3.9 Enable the Network Interface Card ....................... 3–9
3.10 What to Do Next ..................................... 3–10
4 Testing the Installed System
4.1 Tasks .............................................. 4–1
4.2 Check the Network Interface Card Installations ............. 4–1
4.3 Power Up the System. . ................................ 4–2
4.4 Monitor the Power Module LEDs . ........................ 4–3
4.5 Monitor the System Displays and LEDs . . . ................ 4–4
4.6 Loading the DECNIS 600 .............................. 4–10
4.7 What to Do if Things Go Wrong . . ........................ 4–11
4.8 What to Do Next ..................................... 4–11
Part II Upgrading and Removing the System
5 Adding Network Interface Cards to a Running System
5.1 Tasks .............................................. 5–2
5.2 Preparation . ........................................ 5–2
5.2.1 Tools ............................................ 5–3
5.2.2 Network Interface Card Position ...................... 5–3
5.3 Attach the Static Protection Equipment.................... 5–4
5.4 Remove the Slot Cover . ................................ 5–5
5.5 Install the Card into the System . ........................ 5–6
5.6 Install the Distribution Panel . . . ........................ 5–10
5.7 Attach the Communications Cables ....................... 5–10
5.8 Enable the Network Interface Card ....................... 5–11
5.9 Monitor the Network Interface Card LEDs . ................ 5–12
5.10 What to Do if Things Go Wrong . . ........................ 5–14
5.11 What to Do Next ..................................... 5–15
iv

6 Installing Upgraded Processor or Memory Cards
6.1 Tasks . . . ........................................... 6–1
6.2 Preparation ......................................... 6–2
6.2.1 Tools . ........................................... 6–2
6.2.2 Card Position . . ................................... 6–2
6.3 Power Down the System ............................... 6–3
6.4 Attach the Static Protection Equipment. ................... 6–4
6.5 Remove the Protective Cover . ........................... 6–5
6.6 Remove the Processor Card or Memory Card ................ 6–6
6.7 Install the New Processor Card or Memory Card . . . .......... 6–10
6.8 Replace the Protective Cover . ........................... 6–12
6.9 Power Up the System.................................. 6–13
6.10 Monitor the Card LEDs ................................ 6–14
6.11 Monitor the System Displays . ........................... 6–16
6.12 What to Do if Things Go Wrong .......................... 6–17
7 Removing Network Interface Cards
7.1 Tasks . . . ........................................... 7–1
7.2 Preparation ......................................... 7–1
7.3 Attach the Static Protection Equipment. ................... 7–2
7.4 Disable the Network Interface Card . . . ................... 7–3
7.5 Detach the Communications Cables ....................... 7–3
7.6 Remove the Network Interface Card . . . ................... 7–4
7.7 Replace the Slot Cover ................................. 7–6
8 Removing the System
8.1 Tasks . . . ........................................... 8–1
8.2 Preparation ......................................... 8–1
8.3 Power Down the System ............................... 8–2
8.4 Support the System and Remove the Screws ................ 8–3
8.5 Remove the System ................................... 8–4
8.6 Replace the System in its Packaging . . . ................... 8–5
v

Part III Problem Solving
9 Identifying the Problem
9.1 Preparation . ........................................ 9–2
9.2 How to Identify the Problem ............................ 9–2
9.2.1 Monitor the Power Module . . . ........................ 9–4
9.2.2 Monitor the Processor Card and Memory Card ........... 9–6
9.2.3 Monitor Network Interface Card LEDs . ................ 9–8
9.2.4 Monitor the Software ............................... 9–9
10 Locating the Faulty Component
10.1 How to Use the Flowcharts ............................. 10–2
10.2 System Does Not Power Up ............................. 10–4
10.2.1 Check the Circuit Breaker . . . ........................ 10–4
10.2.2 Check the Power Outlet and Cable .................... 10–6
10.3 Overtemperature Problem .............................. 10–8
10.3.1 Check the Environment ............................. 10–8
10.3.2 Check the Fans . . . ................................ 10–10
10.3.3 Check the Temperature Sensor ....................... 10–12
10.3.4 Check the Power Module ............................ 10–14
10.4 Power Module Overvoltage.............................. 10–16
10.4.1 Check Fan Tray and Power Module .................... 10–16
10.4.2 Check Backplane Assembly . . ........................ 10–18
10.5 Power Module Overcurrent ............................. 10–20
10.5.1 Check DECNIS 600 Unit ............................ 10–20
10.5.2 Check the Processor Card . . . ........................ 10–22
10.5.3 Check the Memory Card ............................ 10–24
10.5.4 Check the Network Interface Cards .................... 10–26
10.5.5 Replace the Network Interface Card . . . ................ 10–28
10.5.6 Check Power Module ............................... 10–30
10.5.7 Check the Backplane Assembly ....................... 10–32
10.6 Processor Card Fault . . ................................ 10–34
10.6.1 Check Processor Card .............................. 10–34
10.6.2 Check Memory Card ............................... 10–36
10.6.3 Remove Network Interface Cards ..................... 10–38
10.6.4 Check Network Interface Cards ....................... 10–40
10.6.5 Replace Network Interface Card ...................... 10–42
10.6.6 Check Backplane Assembly . . ........................ 10–44
10.7 Memory Card Fault . . . ................................ 10–46
10.7.1 Check Memory Card ............................... 10–46
10.7.2 Check Processor Card .............................. 10–48
vi

10.7.3 Remove Network Interface Cards . . ................... 10–50
10.7.4 Check Network Interface Cards ....................... 10–52
10.7.5 Replace Network Interface Card . . . ................... 10–54
10.7.6 Check Backplane Assembly .......................... 10–56
10.8 System Fault ........................................ 10–58
10.8.1 Check System Operation Display . . . ................... 10–58
10.8.2 Check Network Interface Card........................ 10–60
10.8.3 Check Memory Card ............................... 10–62
10.8.4 Check Processor Card . . . ........................... 10–64
10.8.5 Check Backplane Assembly .......................... 10–66
10.9 Network Interface Card Fault ........................... 10–68
10.9.1 Check Cables and Ports . . ........................... 10–68
10.9.2 Check Processor Card . . . ........................... 10–70
10.9.3 Check Memory Card ............................... 10–72
10.10 No LEDs Lit on Network Interface Card ................... 10–74
10.10.1 Check Network Interface Card........................ 10–74
10.10.2 Check Processor Card . . . ........................... 10–76
10.10.3 Check Memory Card ............................... 10–78
10.11 Software Does Not Load................................ 10–80
10.11.1 Check Software Configuration ........................ 10–80
10.11.2 Check Network Interface Cards and Cables.............. 10–82
10.12 No Circuits Available for Loading ........................ 10–84
10.12.1 Monitor Network Interface Card LEDs ................. 10–84
10.12.2 Check Network Interface Cards and Cables.............. 10–86
10.13 Software Loads But No Communication With the Host
System . . ........................................... 10–88
10.13.1 Check Software Configuration ........................ 10–88
10.13.2 Check Network Interface Card........................ 10–90
11 Removing and Replacing Faulty Components
11.1 Power Module ....................................... 11–4
11.1.1 Power Down the System . ........................... 11–5
11.1.2 Attach the Static Protection Equipment................. 11–6
11.1.3 Remove the Protective Cover ......................... 11–7
11.1.4 Remove the Power Module ........................... 11–8
11.1.5 Install a New Power Module ......................... 11–9
11.1.6 Replace the Protective Cover ......................... 11–10
11.1.7 Final Checks . . ................................... 11–10
11.2 FanTray ........................................... 11–11
11.2.1 Power Down the System . ........................... 11–12
11.2.2 Remove the Fan Tray ............................... 11–13
11.2.3 Install the New Fan Tray . ........................... 11–16
vii

11.2.4 Final Checks ..................................... 11–16
11.3 Fans ............................................... 11–17
11.3.1 Power Down the System ............................ 11–18
11.3.2 Remove the Fan Tray ............................... 11–19
11.3.3 Disconnect the Fans ................................ 11–21
11.3.4 Replace the Fans . . ................................ 11–22
11.3.5 Install the Fan Tray ................................ 11–23
11.3.6 Final Checks ..................................... 11–24
11.4 Temperature Sensor . . . ................................ 11–24
11.4.1 Power Down the System ............................ 11–25
11.4.2 Attach the Static Protection Equipment. ................ 11–26
11.4.3 Remove Network Interface Cards ..................... 11–27
11.4.4 Disconnect the Temperature Sensor .................... 11–27
11.4.5 Remove the Temperature Sensor ...................... 11–28
11.4.6 Install the New Temperature Sensor . . . ................ 11–29
11.4.7 Connect the New Temperature Sensor . . ................ 11–30
11.4.8 Replace the Network Interface Cards . . ................ 11–30
11.4.9 Final Checks ..................................... 11–31
11.5 Backplane . . ........................................ 11–31
11.5.1 Power Down the System ............................ 11–32
11.5.2 Attach the Static Protection Equipment. ................ 11–33
11.5.3 Remove the Protective Cover . ........................ 11–34
11.5.4 Remove the Power Module . . . ........................ 11–35
11.5.5 Remove the Cards . ................................ 11–36
11.5.6 Remove the Back Panel ............................. 11–37
11.5.7 Disconnect the Temperature Sensor .................... 11–38
11.5.8 Remove the Backplane Assembly ...................... 11–39
11.5.9 Transfer the Fan Connector Plate ..................... 11–40
11.5.10 Install the Backplane Assembly ....................... 11–41
11.5.11 Connect the Temperature Sensor ...................... 11–42
11.5.12 Install the Cards . . ................................ 11–43
11.5.13 Install the Power Module ............................ 11–44
11.5.14 Replace the Protective Cover . ........................ 11–45
11.5.15 Replace the Back Panel ............................. 11–46
11.5.16 Final Checks ..................................... 11–47
viii

Part IV Reference Information
A Display Codes
A.1 Power Module LEDs .................................. A–1
A.2 System Displays . . . ................................... A–2
A.3 Module LEDs ........................................ A–6
B Electrical, Environmental, and Physical Information
B.1 Electrical Information ................................. B–1
B.2 Environmental Information . . ........................... B–2
B.3 Physical Information .................................. B–4
C United Kingdom Specifications
C.1 Safety Warning for UK Installations Only .................. C–1
C.2 Direct Connection to a Digital Circuit (PTT) ................ C–2
C.3 Apparatus Between DECNIS 600 and a Digital Circuit (PTT) . . . C–2
C.4 DECNIS 600 Information for BABT Conformance . . .......... C–2
C.5 Power Module Information for BABT Conformance . .......... C–3
C.6 Network Interface Card Information for BABT Conformance . . . C–3
D Dumping the System
Index
Figures
1Safety Symbology .................................. xv
1–1 Kit Contents . . ................................... 1–4
5–1 Network Interface Card States ....................... 5–13
6–1 Processor Card and Memory Card LED States . .......... 6–15
A–1 System Self-Test Display Codes ....................... A–3
A–2 System Operation Display Codes . . . ................... A–4
A–3 Module LED States ................................ A–7
B–1 DECNIS 600 Physical Dimensions . . ................... B–5
B–2 DECNIS 600 Frame Measurements . ................... B–6
C–1 Network Interface Card Clearance and Creepage
Distances ........................................ C–5
ix

Tables
4–1 Power Module LED States . . . ........................ 4–4
4–2 Problems at Power Up .............................. 4–11
5–1 Network Interface Card Installation Problems............ 5–14
6–1 Processor Card and Memory Card Installation Problems .... 6–17
9–1 Power Module Problems ............................. 9–5
9–2 Processor Card and Memory Card Problems ............. 9–7
9–3 Network Interface Card Problems ..................... 9–9
A–1 Power Display States ............................... A–1
B–1 Electrical Specifications ............................. B–1
B–2 Environmental Specifications . ........................ B–2
B–3 DECNIS 600 Weight Specifications .................... B–4
C–1 Power Module Output .............................. C–3
C–2 Network Interface Card Clearance and Creepage
Specifications ..................................... C–4
x

How to Use This Manual
This manual describes how to install and service the DEC Network Integration
Server 600 (DECNIS 600) hardware.
Required Skills
All procedures described in this manual must be performed by a service
person.
A service person must have experience of installing and servicing network
hardware, and be trained so that they are aware of:
• Hazards to which they are exposed in performing a task inside a service
access area of a system.
• Precautions they need to take to minimize danger to themselves and other
people.
Do not attempt the procedures in this manual unless you are a service person.
This manual also assumes that users are familiar with networking hardware.
Users are required to have some knowledge and experience of:
• Local Area Networks (LANs)
• Wide Area Networks (WANs)
• IP (if using the IP protocols)
• X.25 (if using the X.25 protocols)
• DECnet/OSI
• NCL (Network Control Language)
xi

Structure
This manual is divided into four parts:
• Part I contains all of the information that you need to install the DECNIS
600:
– Chapter 1 describes the preparations you need to make before
installing the DECNIS 600 unit.
– Chapter 2 shows how to install the DECNIS 600.
– Chapter 3 shows how to install Network Interface Cards into a system
that is powered down.
– Chapter 4 shows how to power up and test the installed system.
• Part II shows you how to upgrade and remove the system:
– Chapter 5 shows how to install additional Network Interface Cards
without powering down the system.
– Chapter 6 shows how to install a processor card and a memory card.
– Chapter 7 shows how to remove Network Interface Cards from the
system.
– Chapter 8 shows how to remove the DECNIS 600 unit.
• Part III contains information that you need for solving DECNIS 600
hardware problems:
– Chapter 9 describes how to identify a problem.
– Chapter 10 describes how to locate a faulty component in the system.
– Chapter 11 describes how to replace the faulty component.
• Part IV contains DECNIS 600 reference information:
– Appendix A describes the displays and codes shown on the DECNIS
600.
– Appendix B specifies the electrical, environmental, and physical
requirements of the DECNIS 600.
– Appendix C describes DECNIS 600 specifications for installations in
the United Kingdom.
– Appendix D shows how to dump the system.
xii

Associated Documentation
Product Documentation
The DECNIS 600 hardware documentation set consists of this manual and the
following documents:
•DEC Network Integration Server 600 Configuration Card
This card includes system identification information and contacts. It also
specifies the load host(s) for the DECNIS 600.
• Network Interface Card Cabling Instructions and Specifications card
ACabling Instructions and Specifications card is provided with each
Network Interface Card. The card shows how to install the cables
associated with a Network Interface Card and includes product information
that is specific to the Network Interface Card.
• Network Interface Card Problem Solving card
A problem solving card is provided with each Network Interface Card. The
card contains problem solving procedures specific to the Network Interface
Card.
• Network Interface Card Configuration Card
A configuration card is provided with each Network Interface Card. The
card includes information about the Network Interface Card lines and
ports.
Software Documentation
For information about the DECNIS 600 software, refer to:
•DEC Network Integration Server Introduction
•DEC Network Integration Server Installation card
•DEC Network Integration Server Configuration
•DEC Network Integration Server Management
•DEC Network Integration Server Event Messages
•DEC Network Integration Server Problem Solving
Conventions
The following conventions are used in this manual:
Italics This indicates variable information.
xiii

Terminology
DECNIS 600 DEC Network Integration Server 600.
LED Light Emitting Diodes. This abbreviation is used to describe the
indicators on the DECNIS 600.
NIC Network Interface Card.
Safety Symbols
Figure 1 shows the safety symbols used in this manual.
xiv

Figure 1 Safety Symbology
LKG–5634-91I
DescriptionSymbol
Danger – High Current
Do not wear metal objects.
Warning
The maximum weight of the DECNIS 600
is 40 kg (88 lb). At least two people are
required to lift the system.
Caution – Rotating Fans
After powering down the DECNIS 600,
wait at least 30 seconds before removing
the fan tray.
Electrostatic Sensitive Devices
Antistatic equipment must be attached
before handling.
Caution
Power down the DECNIS 600 before at-
tempting the procedure marked with this
symbol.
40 kg
(88 lb)
xv

PartI
Installing the System
Part I contains all of the information that you need to install the DECNIS 600:
• Chapter 1 describes the preparations you need to make before installing
the DECNIS 600 unit.
• Chapter 2 shows how to install the DECNIS 600.
• Chapter 3 shows how to install Network Interface Cards into a system that
is powered down.
• Chapter 4 shows how to power up and test the installed system.

1
Preparing to Install the System
This chapter describes the preparations you need to make before installing the
DECNIS 600.
1.1 Tasks
Follow the procedures in Sections 1.2 to 1.6 to:
1. Plan a site for the DECNIS 600.
2. Prepare a rack (or cabinet) for the DECNIS 600.
3. Check that the site fulfills electrical requirements for the DECNIS 600.
4. Check the contents of the kit.
5. Check that you have the necessary tools available.
6. Check that two or more people are available to lift the DECNIS 600 from
its packaging and into the rack.
1.2 Planning a Site
Before you start the installation, plan and prepare the site for the DECNIS
600 so that:
• The site fulfills all electrical and environmental requirements for the
DECNIS 600. Appendix B describes these requirements.
• A rack is available and all rack requirements are fulfilled. Section 1.3
describes these requirements.
• The correct length of cabling is available for connecting the DECNIS 600 to
other equipment, for example, a modem.
• The site can accommodate plans to expand the system. For example, if
you require a Network Interface Card that uses a distribution panel, you
should allow room for the distribution panel in the rack or in a rack nearby.
Preparing to Install the System 1–1

The dimensions of a Network Interface Card and its distribution panel (if
used) are specified on the Cabling Instructions and Specifications card. The
dimensions of the DECNIS 600 are shown in Section B.3.
1.3 Rack Requirements
The rack that you use for the DECNIS 600 must fulfill the requirements in
Section 1.3.1 to Section 1.3.4.
1.3.1 Dimensions
The DECNIS 600 can be installed in one of the following:
• NEP Hard Metric 600 mm rack
• Standard 19 inch rack
For example, the unit can be installed in the Digital H9A00 rack.
If you use the DECNIS 600 support brackets that are supplied as part of the
kit, the front and rear mounting rails on your rack or cabinet must be at least
47.63 cm (18.75 in) and no more than 80 cm (31.5 in) apart.
1.3.2 Stability
Make sure that the rack is stable:
• Extend any stabilizers available on the rack.
• If the rack has wheels, take one of the following actions to prevent them
rolling:
Jack the rack onto its feet (if available)
Apply the brakes (if available)
Wedge the wheels
Remove the wheels
• If possible, bolt the rack to the floor to prevent it from moving.
1.3.3 Power
If power is available from an outlet in the rack, check that sufficient power is
available to the DECNIS 600. Table B–1 shows the power requirements for the
DECNIS 600.
If power is available from an outlet outside the rack, for example, a wall socket,
check that the power cord from the DECNIS 600 reaches the outlet. The power
cord for the DECNIS 600 is 2 m (6.5 ft) long.
1–2 Preparing to Install the System