dejavoo QD4 User manual

Quick Reference Guide- Dejavoo QD4
Credit Sale
1. From the main screen, enter in the sale amount and select “OK”.
2. The terminal might prompt for a p amount if enabled. If so, select p amount and
select “OK”.
3. Insert, swipe, tap, or start entering the card informaon on the terminal.
4. Other prompts might appear depending on the terminal’s configuraons. The terminal
might ask for the PIN#. Please note. You can press “OK” to bypass.
5. Wait for the terminal to process the transacon. The sales receipt will be printed out.
Void Sale
Use this feature to cancel a transacon that has not yet been seled.
1. From the main screen, tap the 3-line icon and choose “Void”.
2. The terminal will show you the most recent transacon, but you can select a transacon
by the transacon IDs or credit card numbers located on the receipt.
3. Choose the transacon you wish to void and tap on the “>” icon.
4. Wait for the terminal to process the void transacon. A receipt will be printed out.
Refund
Use this feature aer a transacon has already been seled and the funds were taken out of
the customer’s account.
1. From the main screen, tap the 3-line icon and choose “Refund”.
2. Terminal might prompt for the manager’s password.
3. Enter the refund amount and click “OK”.
4. Insert, swipe, tap, or start entering the customers card informaon on the terminal.
5. The terminal might ask for the customers PIN#. Please note. You can click “OK” to
bypass.
6. Wait for the terminal to process the refund. The terminal will print out a receipt for the
refund.

Reprint Receipt
Please note. You can only reprint a receipt when the transacon is sll in the open batch.
1. From the main screen, click the star icon, and click “Reprint”.
2. The most recent transacon will appear, but you can select a transacon by the
transacon ID and the last 4 of the card number.
3. Choose the transacon you wish to reprint and tap on the “>” icon.
4. Click “Yes” to reprint a copy of the receipt.
5. Wait for the terminal to print a copy of the receipt.
Show or Sele Batch
1. From main screen, click on the start icon, and click “Show/Sele Batch”.
2. Click “Sele”.
3. If there are any transacons that need to be adjusted for a p, the terminal will give you
an alert to adjust before seling the terminal.
4. Click “Yes”.
5. The terminal will sele, and a batch report will be printed out.