dejavoo Z8 Setup guide

INCLUDED IN YOUR BOX
TERMINAL SET-UP
HOT KEYS
Your terminal will arrive programmed and all you need to do is plug it in. You will either have
your terminal set-up: Internet Connection or Dial Up. Internet is the preferred method of
communication.
• Credit Card Terminal
• Power Supply – 2 pieces
• IP Cabling - Phone Line | Ethernet Cable
• Training Guide
• Two Rolls of Paper
• Manufacturer User Guide
Dejavoo Z8
Training Guide
TerminalOn/Off
F-Keys (F1-F4)
Red Key: Go Back or Cancel
Yellow Key: Back Space
Green Key: Enter
FOR ADDITIONAL INFORMATION AND VIDEOS, PLEASE VISIT:
www.signapay.com/equipment/dejavoo-z8
DEJA Z8/03.30.17
MERCHANT CUSTOMER SERVICE
Monday – Friday 8:00am – 5:00pm CST
1.800.944.1399 | SignaPay.com
After Hours Support:
• If your Merchant ID Number Begins with: 389900 - 888.830.0555
• If your Merchant ID Number Begins with: 7620 - 877.243.6542
• If your Merchant ID Number Begins with: 536385 - 800.228.0210

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TO RUN A SALE
• Enter “SALE”($) amount on terminal
• Press Ok
• “Tap, insert, swipe or enter card # will
appear on the Screen”
TAP-MOBILE PAY TRANSACTION
• Enter “SALE”($) amount on terminal
• Press Ok
• “Tap, insert, swipe or enter Card # will
appear on the screen”
• Ask customer to hold or tap their mobile
device over the terminal paper cover for
approval
• (No Signature is required for approved
mobile payments)
• First receipt is the merchant copy. Press
any key for customer copy or terminal will
auto print one in 8 seconds
TRAINING GUIDE
INSERT – EMV/CHIP TRANSACTION
• Enter “SALE”($) Amount on Terminal
• Press Ok
• Insert Chip card / Chip up into slot below
the Terminals Keypad
(Do Not Remove till Prompted)
• Once approved / Have customer sign
their name on the receipt
• Press OK Button
• First Receipt is the Merchant Copy. Press
any key for customer copy or terminal will
auto print one in 8 seconds
SWIPED CARD TRANSACTION
• Enter “SALE”($) amount on terminal
• Press Ok
• “Tap, insert, swipe or enter card # will
appear on the Screen”
• First Receipt is the Merchant Copy.
Press any Key for Customer Copy or the
Terminal will Auto Print one in 8 seconds
VOID TRANSACTION - CARD PRESENT
• Press the Yellow Key
• Choose VOID or press the #3 on the
keypad Enter original full sale $ amount
• Press OK Key
• Conrm amount and press F2
• “Tap, Insert, Swipe or Enter Card #
will appear on the Screen” Choose form
of Payment and Follow procedures
• First Receipt is the Merchant Copy.
Press any Key for Customer Copy or the
Terminal will Auto Print one in 8 seconds
VOID TRANSACTION - CARD NOT PRESENT
• Press the F3
• Choose VOID
• Press OK Key
• Enter Manager Password - 1234
press OK Button
• Retrieve by Transaction # from original
receipt
• Enter tranasaction #
• Select by pressing F3, then OK Key
• Enter Manager Password - 1234
DAILY REPORT
• Press the OK Button
• Press the #2 on the Keypad
• Enter Manager Password - 1234
• Press the OK Button
• Choose DAILY or Press the OK Button
• Daily Report will now print. (Note: This
Report does not close the Open Batch)
DAILY SETTLEMENT
• Press the OK Button three times
• Enter Manager Password - 1234
• Press the OK Button to settle the
Daily Batch
OR
• Press F3 favoristes Key
• Select settle daily batch
• Enter Manager Password - 1234
press OK Button
• Batch will close
• Batch report will print