Dell Edge Gateway 3001 User manual

Dell Edge Gateway 3001
Installation and Operation Manual
Regulatory Model: N03G
Regulatory Type: N03G001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2016 - 11
Rev. A00

Contents
1 Overview...................................................................................................................................... 5
2 System views.............................................................................................................................. 6
Top view................................................................................................................................................................... 6
Bottom view.............................................................................................................................................................. 7
Left view................................................................................................................................................................... 7
Right view................................................................................................................................................................. 9
3 Installing your Edge Gateway................................................................................................ 10
Professional installation instructions..................................................................................................................... 10
Instructions d'installation professionnelles........................................................................................................... 11
Federal Communication Commission interference statement............................................................................... 11
Industry Canada statement.................................................................................................................................... 12
Setting up your Edge Gateway............................................................................................................................... 12
Activating your mobile broadband......................................................................................................................... 17
Mounting your Edge Gateway................................................................................................................................ 19
Mounting the Edge Gateway using the standard-mount bracket.................................................................... 19
Mounting the Edge Gateway on a DIN rail using the DIN-rail bracket........................................................... 25
Mounting the Edge Gateway using the quick-mount bracket......................................................................... 28
Mounting the Edge Gateway using the perpendicular mount......................................................................... 35
Attaching the cable control bars to the standard-mount bracket................................................................... 40
Mounting the Edge Gateway using a VESA mount.......................................................................................... 43
4 Setting up your operating system.......................................................................................... 45
Windows 10 Enterprise LTSB 2016......................................................................................................................... 45
Overview.......................................................................................................................................................... 45
Setting up Windows 10 Enterprise LTSB 2016................................................................................................. 45
Boot up and login............................................................................................................................................. 45
Windows 10 IOT Enterprise LTSB 2016 basic functions.................................................................................. 45
Snappy Ubuntu Core Series 16............................................................................................................................... 46
Overview.......................................................................................................................................................... 46
Boot up and log in............................................................................................................................................ 46
Updating operating system and applications.................................................................................................. 47
Useful commands............................................................................................................................................ 48
Network Communication Interfaces................................................................................................................ 49
Additional Communication Interfaces............................................................................................................. 51
Security............................................................................................................................................................ 52
Watchdog Timer.............................................................................................................................................. 52
Cloud Light....................................................................................................................................................... 52
Restoring Snappy Ubuntu Core Series 16........................................................................................................ 53
3

Flashing a new OS Image................................................................................................................................ 53
Flashing the BIOS................................................................................................................................................... 54
Edge Gateway CAN Module Functions.................................................................................................................. 54
5 References................................................................................................................................ 56
6 Contacting Dell......................................................................................................................... 57
4

Overview
1
5
The Edge Gateway 3000 Series is an Internet of Things device. It is mounted at the edge of a network, enabling you to
collect, secure, analyze, and act on data from multiple devices and sensors. It enables you to connect with devices used
in transportation, building automation, manufacturing, and other applications. The Edge Gateway has a low-power
architecture, which is capable of supporting industrial automation workloads while remaining fanless for environmental
and reliability requirements. It supports Windows 10 IoT Enterprise LTSB 2016 and Snappy Ubuntu Core Series 16
operating systems.
For FCC ID: E2K-N03G001 & IC:1514B-N03G001, it supports WiFi/BT 4.0 LE/BT+EDR without 3G/LTE function.

System views
2
Top view
Table 1. Top view
Features
1 Wireless LAN/Bluetooth/GPS port Connect the antenna to increase the range and strength of
wireless/bluetooth/satellite signals.
2 Mobile broadband antenna port one (3G/LTE) Connect a mobile broadband antenna to increase the range
and strength of mobile broadband signals.
3 ZigBee antenna port Connect a ZigBee antenna for intermittent data
transmissions from a ZigBee-compliant sensor or input
device.
4 Mobile broadband antenna port two (LTE only) Connect a mobile broadband antenna to increase the range
and strength of mobile broadband signals.
6

Bottom view
Table 2. Bottom view
Features
1 Service Tag label The Service Tag is a unique alphanumeric identifier that
allows Dell Service technicians to identify the hardware
components in your Edge Gateway and access warranty
information.
2 Earth A large conductor attached to one side of the power supply,
which serves as the common return path for current from
many different components in the circuit.
Left view
Table 3. Left view
Features
1 Connector for external enclosure chassis
intrusion switch (optional)
An intrusion event is triggered when the enclosure (in which
the Edge Gateway is installed) is opened.
NOTE: External enclosure is sold separately.
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Features
NOTE: A intrusion event is triggered by a third-party
enclosure to the Edge Gateway through a sensor. The
sensor should have a cable, which is compatible with
the intrusion switch connector on the Edge Gateway.
2 Power/Ignition port Connect a 12-57V DC power cable for supplying power to
the Edge Gateway.
NOTE: Power cable is sold separately.
3 Power status light Indicates the power status.
4 Wireless LAN/Bluetooth status light Indicates if WLAN/Bluetooth is ON or OFF.
5 Cloud-connection status light Indicates the cloud connection status.
6 Ethernet port one (PoE) Connect an Ethernet (RJ45) cable for network access.
Provides data transfer speeds up to 10/100 Mbps. Also
supports Power over Ethernet (IEEE 802.3af compliant
PSE3.0).
7 USB 3.0 port Connect a USB enablight device. Provides data transfer
speeds up to 5 Gbps.
8 micro-SIM/SD card access door Insert a micro-SIM and/or SD card.
The following figure shows the power connector pin number mapping. The following table
shows the power connector pin definition details.
Table 4. Power connector pin definition details
Pin Signal Function
1 Power 12–57 VDC power
2 GND Ground
3 IGN 9–37 VDC ignition
NOTE: Pin 3 is connected to a vehicle's ignition status indicator (optional).
8

the BIOS)
the BIOS)
Right view
Table 5. Right view — 3001
Features
1 RS232/RS422/RS485 port one (configurable in
Provides data transfer speeds up to 1 Mbps in RS232 and 12
Mbps in RS422/RS485.
2 RS232/RS422/RS485 port two (configurable in
Provides data transfer speeds up to 1 Mbps in RS-232 and 12
Mbps in RS422/RS485.
3 USB 2.0 port Connect a USB enabled device. Provides data transfer
speeds up to 480 Mbps.
4 GPIO port Connect a GPIO enabled device or dongles.
The following table shows the GPIO-port pin definition details.
Table 6. GPIO-port pin definition details
Pin 1 3 5 7 9 11 13 15
Signal GPIO0 GPIO1 GPIO2 GPIO3 GPIO4 GPIO5 GPIO6 GPIO7
Pin 2 4 6 8 10 12 14 16
Signal GND GND GND GND GND GND GND GND
NOTE: GPIO1 to the GPIO15 pins are 0-5 V input/output and digital/analog configurable pins.
NOTE: GPIO port is powered by analog devices' AD5593R.
NOTE: Each pin has 100K series resistor between the connector and the AD5593R.

Right view
Table 5. Right view — 3002
Features
1. CANbus port Enables the CANbus connection
2. USB 2.0 port Connect a USB enabled device. Provides data transfer
speeds up to 480 Mbps.
3. Ethernet port two (Non-Poe) Connect an Ethernet (RJ45) cable for network access.
Provides data transfer speeds up to 10/100 Mbps.
Right view
Features
Table 5. Right view — 3003
Features
1 Audio line-out (GREEN) Connect audio-output devices such as speakers and
amplifiers.
2 Audio line-in (BLUE) Connect recording or playback devices.
3 USB 2.0 port Connect a USB enabled device. Provides data transfer
speeds up to 480 Mbps.
4 Ethernet port two (Non-PoE) Connect an Ethernet (RJ45) cable for network access.
Provides data transfer speeds up to 10/100 Mbps.
5 DisplayPort connector Connect a monitor or another DisplayPort-enabled device.
Provides video and audio output.

Installing your Edge Gateway
3
WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with
your system. For additional best practices information, go to www.dell.com/regulatory_compliance.
WARNING: The Edge Gateway is to be installed by knowledgeable, skilled persons familiar with local codes and
regulations.
WARNING: The Edge Gateway is not designed for use in wet environments. If the Edge Gateway is to be installed
in a wet environment, it must be installed in a panel box or enclosure with an Ingress Protection (IP) rating of IP54,
IP65, or higher, depending on the location and environment.
WARNING: To reduce the risk of electric shock, power to the DC+ and DC- terminals must be provided by a power
supply or transformer/rectifier circuit that is designed with double-insulation. The power supply or power circuit
source must comply with local codes and regulations; for example, in the USA, NEC Class 2 (SELV/limited energy
circuit, or LPS circuitry). Note that if powered by a battery, double-insulation is not required.
WARNING: When installing the Edge Gateway, the responsible party or integrator shall use the 12-57 V DC or
Power over Ethernet (PoE) power source already present as part of the client’s installation.
WARNING: When installing the Edge Gateway, use a cable appropriate for the load currents: 3-core cable rated 5
A at 90°C (194 °F) minimum, which conform to either IEC 60227 or IEC 60245. The system accepts cables from 0.8
mm to 2 mm. The maximum operating temperature of the Edge Gateway is 70
⁰
C (158°F). Do not exceed this
maximum temperature while operating the Edge Gateway inside an enclosure. Internal heating of the Edge
Gateway electronics, other electronics, and the lack of ventilation inside an enclosure can cause the operating
temperature of the Edge Gateway to be greater than the outside ambient temperature. Continuous operation of the
Edge Gateway at temperatures greater than 70
⁰
C (158°F) may result in an increased failure rate and a reduction of
the product life. Ensure that the maximum operating temperature of the Edge Gateway when placed inside an
enclosure is 70
⁰
C (158°F) or less.
WARNING: The symbol indicates hot surface or adjacent hot surface that can obtain temperature during
normal use that can cause a burn. Allow equipment to cool off or use protective gloves when handling to reduce
risk of a burn.
WARNING: Always ensure that the available power source matches the required input power of the Edge
Gateway. Check the input power markings next to power connector(s) before making connections. The 12-57 V DC
or PoE power source must be compliant with local Electrical Codes and Regulations.
WARNING: To ensure the protection provided by Edge Gateway is not impaired, do not use or install the system in
any manner other than what is specified in this manual.
WARNING: If a battery is included as part of the system or network, the battery must be installed within an
appropriate enclosure in accordance with local fire and electrical codes and laws.
WARNING: The system is for installation in a suitable industrial enclosure (provides electrical, mechanical, and
fire hazard protection).
WARNING: The core module only can be wall-mounted (without the need for an additional enclosure).
Professional installation instructions
Installation personnel
This product is designed for specific applications and needs to be installed by qualified personnel with RF and
regulatory-related knowledge. The general user shall not attempt to install or change the setting.
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Installation location
The product shall be installed at a location where the radiating antenna is kept 20 cm from nearby persons in its normal
operation condition in order to meet regulatory RF exposure requirements.
External antenna
Use only approved antenna(s). Non-approved antenna(s) may produce spurious or excessive RF transmitting power
which may lead to a violation of FCC/IC limits.
Installation procedure
Refer to user’s manual for installation instructions.
WARNING: Carefully select the installation position and make sure that the final output power does not exceed the
limits described in the product’s documentation. The violation of these rules could lead to serious federal
penalties.
Instructions d'installation professionnelles
Le personnel d'installation
Ce produit est conçu pour des applications spécifiques et doit être installé par un personnel qualifié avec RF et
connaissances connexes réglementaire. L'utilisateur ne doit pas tenter générale d'installer ou de modifier le réglage.
Lieu d'installation
Le produit doit être installé à un endroit où l'antenne de rayonnement est maintenue à 20 cm de personnes à proximité
dans son état de fonctionnement normal, afin de répondre aux exigences réglementaires d'exposition aux
radiofréquences.
Antenne externe
Utilisez uniquement l'antenne(s) qui ont été approuvés par le demandeur. Antenne (s) peuvent produire de l'énergie RF
parasite indésirable ou excessive transmission qui peut conduire à une violation des normes de la FCC / IC est interdite
et non-approuvé.
Procédure d'installation
ATTENTION: S'il vous plaît choisir avec soin la position d'installation et assurez-vous que la puissance de sortie final ne
dépasse pas les limites fixées dans les règles pertinentes. La violation de ces règles pourrait conduire à des sanctions
fédérales graves.
Federal Communication Commission interference statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
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FCC caution:
· Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate this equipment.
· This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Radiation exposure statement:
This equipment complies with FCC radiation exposure limits for an uncontrolled environment. This equipment should be
installed and operated with a minimum distance of 20 cm between the active transceiver and your body.
NOTE: The country code selection is for a non-US model only and is not available to all US model. Per FCC
regulation, all WiFi products marketed in the US must be fixed to US operation channels only.
Industry Canada statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two
conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
This device complies with RSS-310 of Industry Canada. Operation is subject to the condition that this device does not
cause harmful interference.
Cet appareil est conforme à la norme RSS-310 d'Industrie Canada. L'opération est soumise à la condition que cet
appareil ne provoque aucune interférence nuisible.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter,
except tested built-in radios.
Cet appareil et son antenne ne doivent pas être situés ou fonctionner en conjonction avec une autre antenne ou un
autre émetteur, exception faites des radios intégrées qui ont été testées.
The County Code Selection feature is disabled for products marketed in the US/Canada.
La fonction de sélection de l'indicatif du pays est désactivée pour les produits commercialisés aux États-Unis et au
Canada.
Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20 cm between the active
transceiver and your body.
Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC
établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de
distance entre la source de rayonnement et votre corps.
Setting up your Edge Gateway
1. Install the Edge Gateway using one of the following mounting options:
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· Standard mount
· DIN rail mount
· Quick mount
· Perpendicular mount
· Cable control bar
· VESA mount
NOTE: Edge Gateway mounting options are sold separately.
2. Connect an Ethernet cable (optional).
3. Install the antenna(s) depending on the configuration ordered.
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The antenna(s) supported in the Edge Gateway vary depending on the configuration ordered.
Table 7. Antennas supported in Edge Gateway 3000 Series
Antennas
supported
Signals
3000 Yes Not applicable Yes Not applicable Yes
3001 Yes Yes Yes Not applicable Yes
3002 Yes Yes Yes Yes Yes
3003 Yes Yes Yes Not applicable Yes
NOTE: Some of the antenna ports may be capped, depending on the configuration ordered.
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NOTE: Mobile broadband antenna port two is for LTE only. It does not support 3G.
4. Connect a USB cable to connect a display, keyboard, and mouse.
5. Connect all cables to the appropriate I/O ports on the Edge Gateway.
6. Open the micro-SIM/micro-SD card access door.
7. Insert a micro-SIM card into the top micro-SIM card slot and activate your mobile broadband.
8. Insert a micro-SD card into the bottom micro-SD card slot.
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9. Replace the screw and close the access door.
10. Connect a ground cable to the Edge Gateway.
11. Connect the Edge Gateway to one of the following power source.
· DC-IN
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· PoE
12. When setting up the Edge Gateway for the first time, complete the operating system setup. For more information,
see Setting up your operating system.
NOTE: The Edge Gateway is shipped with Windows 10 Enterprise 2016 or Snappy Ubuntu Core Series 16
operating system.
NOTE: On Windows 10 OS, select “Do this later” when prompted to enter the product key.
NOTE: The default user name and password for Snappy Ubuntu Core Series 16 is ubuntu.
13. Configure devices using the RS232/RS422/RS485 ports.
NOTE: After the Edge Gateway setup is complete, reinstall the dust covers on any unused ports.
Activating your mobile broadband
1. Remove the screw to open the micro-SIM card access door.
2. Insert a micro-SIM card into the top micro-SIM card slot.
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3. Replace the screw and close the micro-SIM card access door.
4. Turn on your Edge Gateway.
5. Connect to a mobile network.
Windows operating system
If the Edge Gateway is shipped with LTE Verizon (DW5815) WWAN or LTE AT&T (DW5815) card:
a. Select the network icon from the taskbar and then click Cellular.
b. Select your Mobile Broadband Carrier → Advanced Options.
c. Make a note of the International Mobile Equipment Identity (IMEI) and the Integrated Circuit Card Identifier
(ICCID).
d. Enter your APN number and other necessary credentials that your WWAN provider requires.
Ubuntu operating system
a. Open the Terminal window.
b. Go to super user mode by entering:$sudo su -
c. Configure the Mobile Broadband connection profile:
#nmcli con add type gsm ifname ttyACM3 con-name <connection name> apn
<apn> user <user name> password <password>
d. Connect to the mobile network: #nmcli con up connection name
NOTE: To view the IMEI and ICCID number use the mmcli -m 0 --command=+CIMI command.
To disconnect from the mobile network: #nmcli con downconnection name.
If the Edge Gateway is shipped with LTE AT&T (DW5815) WWAN card:
a. Open the Terminal window.
b. In the terminal type minicom -D /dev/ttyACM0 to open the Minicom terminal.
The Minicom terminal opens with the following text:
Welcome to minicom 2.7
OPTIONS: I18n
Compiled on Dec 17 2015, 16:20:45.
Port /dev/ttyACM0, 21:33:05
Press CTRL-A Z for help on special keys
c. Type the AT+cgdcont command with PDP Context Identifier, “Packet Data Protocol type”, and “Access Point
Name” parameters and press Enter.
Example: at+cgdcont=3,"IPV4V6","broadband".
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NOTE: If the command runs successfully, the message OK appears.
d. Configure the Network Control Mode with the at#ncm command.
Example: at#ncm=1,3.
e. Activate the Packet Data Protocol with the at+cgact command.
Example: at+cgact=1,3.
f. To view the PDP Context Read Dynamic Parameters, that is, bearer_id, apn, ip_addr, subnet_mask, gw_addr,
DNS_prim_addr, DNS_sec_addr, P-CSCF_prim_addr, and P-CSCF_sec_addr parameters, run the at
+cgcontrdp command.
Example: at+cgcontrdp=3
+CGCONTRDP:
,7,"broadband.mnc480.mcc311.gprs","100.106.47.7.255.0.0.0","100.1
6.47.8","198.224.157.135","0.0.0.0","0.0.0.0","0.0.00"
g. Exit the Minicom module.
h. In the Linux terminal configure the connection with the following commands
root@WR-IntelligentDevice:~# ifconfig wwan0 ip_addr netmask subnet_mask
up
root@WR-IntelligentDevice:~# route add default gw gw_addr wwan0
root@WR-IntelligentDevice:~# echo nameserver DNS_prim_addr >>/etc/
resolv.conf
Example:
root@WR-IntelligentDevice:~# ifconfig wwan0 100.106.47.7 netmask
255.0.0.0 up
root@WR-IntelligentDevice:~# route add default gw 100.106.47.8 wwan0
root@WR-IntelligentDevice:~# echo nameserver 198.224.157.135 >>/etc/
resolv.conf
i. Log in to the Minicom module using the minicom -D /dev/ttyACM0 command.
j. Connect to the mobile network using the at+cgdata command.
Example:at+cgdata="M-RAW_IP",3
To disconnect from the mobile network
a. Open the Minicom terminal.
b. Enter the at+cgdata="M-RAW_IP",3 command.
c. Close the Minicom terminal.
d. Enter the root@WR-IntelligentDevice:~# ifconfig wwan0 down command.
Mounting your Edge Gateway
Mounting the Edge Gateway using the standard-mount bracket
NOTE: The mounting brackets are shipped with only those screws that are required for securing the mounting
brackets to the Edge Gateway.
1. Secure the standard-mount bracket to the back of the Edge Gateway by using the four M4x4.5 screws.
NOTE: Torque the screws at 8+/-0.5 kilograms-centimeter (17.64+/-1.1 pounds-inch).
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