Dell MS3320W User manual

Mouse model: MS3320W
Regulatory model: MS3320Wp
Dell Mobile Wireless Mouse
MS3320W
User’s Guide

© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2020–01
Rev. A00
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury,
or death.

│3
Contents
What’s in the box ...............................4
Features ......................................5
Setting up your wireless mouse ....................6
Installing the battery . . . . . . . . . . . . . . . . . . . . . . 6
Turning on the mouse . . . . . . . . . . . . . . . . . . . . . 8
Pairing your wireless mouse.......................9
Pairing with a USB dongle . . . . . . . . . . . . . . . . . . . 9
Pairing your mouse using Bluetooth . . . . . . . . . . . . . .10
Specifications.................................12
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Physical characteristics . . . . . . . . . . . . . . . . . . . . 12
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Troubleshooting ...............................14
Statutory Information ..........................18
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Limited warranty and return policies . . . . . . . . . . . . . . . . . . 18
For U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
For European, Middle Eastern and African customers: . . . . . . . . 18
For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . . . . . 18

4 │What’s in the box
What’s in the box
1
2
4
3
1. Mouse 2. USB dongle
3. Battery 4. Documents

Features │5
Features
4
Top view
3
1
2
7
Bottom view
5
6
8
1. Left button 2. Scroll wheel
3. Battery-status light 4. Right button
5. Laser sensor 6. Connection-mode lights
7. Connection-mode button 8. Power switch
NOTE: Open the mouse cover first to access the PPID/Regulatory label location.
Label location

6 │Setting up your wireless mouse
Setting up your wireless mouse
Installing the battery
1. Locate the slot on the side of the mouse cover. Using your ngertip, pry open the
cover.
2. Remove the USB dongle from its compartment.

Setting up your wireless mouse │7
3. Install the AA battery into the battery compartment.
4. Replace the mouse cover.

8 │Setting up your wireless mouse
Turning on the mouse
Slide the power switch down to turn on the mouse.

Pairing your wireless mouse │9
Pairing your wireless mouse
Your Dell wireless mouse can be paired with devices using USB and Bluetooth. You can
pair and switch between a laptop, desktop, and a compatible mobile device.
Pairing with a USB dongle
NOTE: You can connect a device to your wireless mouse using the Dell Universal
pairing.
1. Install the Dell Universal USB dongle to the USB port on your computer.
Laptop Desktop
2. The connection-mode light ( ) on the mouse turns on to indicate the Dell
Universal pairing, and then turns o.
3. The mouse is paired with your USB device.

10 │Pairing your wireless mouse
Pairing your mouse using Bluetooth
NOTE: You can connect a second device to your wireless mouse using Bluetooth.
1. Press the connection-mode button twice on your mouse (within 3 seconds) until
the connection-mode light ( ) turns on, indicating that the Bluetooth connection
is selected.
2. Press and hold the connection-mode button for 3 seconds to initiate the pairing
mode.
3. The connection-mode light ( ) blinks for 3 minutes, indicating your mouse is in
the pairing mode.

Pairing your wireless mouse │11
4. Pair your mouse with your Bluetooth-enabled computer.
a. In Windows Search, type Bluetooth.
b. Click Bluetooth and other devices settings. The Settings window appears.
c. Click Bluetooth & other devices. Ensure that the Bluetooth is turned on.
d. From the list of devices, click Dell Mobile Wireless Mouse MS3320W.
NOTE: If Dell Mobile Wireless Mouse MS3320W is not listed, ensure that
the pairing mode is enabled on the mouse.
5. Conrm that the pairing process on both mouse and device.
NOTE: The connection-mode light ( ) turns solid white for a few seconds to
confirm the pairing and then the light turns off. After your mouse and device
are paired, they connect automatically when the Bluetooth is enabled and they
are within the Bluetooth range.

12 │Specifications
Specifications
General
Model number MS3320W
Connection type Dual-mode Wireless (2.4 GHz and Bluetooth 5.0)
System requirement • Windows XP (RF dongle only)
• Windows Vista (RF dongle only)
• Windows 7, 32/64-bit (RF dongle only)
• Windows Server 2003 (RF dongle only)
• Windows Server 2008; 2008 R2 (RF dongle
only)
Electrical
Operating voltage 1~1.5 V
Battery type One AA battery
Physical characteristics
Weight (without battery) 65 g (0.14 lb)
Dimensions:
Length 104.46 mm (4.11 in.)
Width 60.39 mm (2.38 in.)
Height 38.30 mm (1.51 in.)
Environmental
Temperature:
Operating -10°C to 50°C (14°F to 122°F)
Storage -40°C to 65°C (-40°F to 149°F)
Storage humidity 95% maximum relative humidity;
non-condensing

Specifications │13
Wireless
RF resolution Nordic nRF52832, which supports 2.4G and
BT5.0LE
Operating channel • 79CH for BT5.0LE
• 5 channels for GFSK modulation with 1 Mbps
Operation distance > 10 m (outdoor without any interference)

14 │Troubleshooting
Troubleshooting
Problems Possible solutions
Mouse is not functioning 1. Check if the battery is inserted in the correct
orientation. The battery “+” and “-” ends should be
placed as indicated on the battery compartment.
2. Check the battery level.
• If the mouse uses a rechargeable battery, ensure
that the battery is fully charged.
• If the battery is exhausted, replace it with a new
one.
3. Turn o the mouse, and then turn it on. Check if
the battery-status light is flashing amber 10 times,
indicating that the battery power is low. If the
battery is fully depleted, the battery-status light will
not turn on.
4. Restart your computer.
5. If you are pairing the mouse with the USB dongle,
ensure that the USB dongle is directly connected to
your computer.
• Avoid using the port replicators, USB hubs, and
so on.
• Change the USB port.
6. If you are pairing the mouse using Bluetooth for the
rst time, refer to the “Pairing your mouse using
Bluetooth” section for more information.
• On your computer, turn the Bluetooth off, and
then turn it on.
• Check for interference that may affect Bluetooth
connectivity such as, nearby Wifi and USB 3.0
devices.

Troubleshooting │15
Problems Possible solutions
Unable to pair the mouse
with your computer
1. Check the battery level.
• If the mouse uses a rechargeable battery, ensure
that the battery is fully charged.
• If the battery is exhausted, replace it with a new
one.
2. Turn o the mouse, and then turn it on. Check if
the battery-status light is flashing amber 10 times,
indicating that the battery power is low. If the
battery is fully depleted, the battery-status light will
not turn on.
3. Restart your computer.
4. Ensure that the USB dongle is directly connected
to your computer. Avoid using the port replicators,
USB hubs, and so on.
5. Change the USB port or insert the USB dongle into
another USB port on your computer.
6. Ensure that the distance between your computer and
mouse is within 10 meters.
Unable to pair the mouse
to your computer using
Bluetooth
1. Check the battery level.
• If the mouse uses a rechargeable battery, ensure
that the battery is fully charged.
• If the battery is exhausted, replace it with a new
one.
2. Turn o the mouse, and then turn it on. Check if
the battery-status light is flashing amber 10 times,
indicating that the battery power is low. If the
battery is fully depleted, the battery-status light will
not turn on.
3. On your computer, turn the Bluetooth off, and then
turn it on.
4. Restart your computer.

16 │Troubleshooting
Problems Possible solutions
Unable to pair the mouse
to your computer using
Bluetooth
(continued)
5. Check for interference that may affect Bluetooth
connectivity such as, nearby Wifi and USB 3.0
devices.
• Check for any wireless devices that are in close
proximity such as wireless networking devices
(Bluetooth printer and USB 3.0 dongle), wireless
pointing devices, and microwave ovens.
• Move away from these devices.
6. Ensure that the distance between your computer and
mouse is within 10 meters.
Mouse pointer does not
move
1. Check the battery level.
• If the mouse uses a rechargeable battery, ensure
that the battery is fully charged.
• If the battery is exhausted, replace it with a new
one.
2. Turn o the mouse, and then turn it on. Check if
the battery-status light is flashing amber 10 times,
indicating that the battery power is low. If the
battery is fully depleted, the battery-status light will
not turn on.
3. Restart your computer.
4. If you are using the mouse through Bluetooth
connection, ensure that you have successfully paired
the mouse with your computer.
• Turn off the Bluetooth in your computer and then
turn it on.
• Press the connection-mode button twice on your
mouse (within 3 seconds) until the connection-
mode light ( ) turns on, indicating that the
Bluetooth connection is selected.
• Check for interference that may affect Bluetooth
connectivity such as nearby Wifi and USB 3.0
devices.
5. Ensure that the distance between your computer and
mouse is within 10 meters.
Left/right buttons does not
work
Wireless connection is lost

Troubleshooting │17
Problems Possible solutions
Troubleshooting a slow
moving cursor
1. Ensure that the sensor is not obstructed or dirty.
2. Glass or very smooth glossy surfaces are not
suitable for the mouse sensor to capture the mouse
movement. Using a dark colored fabric mouse pad
can improve the tracking.
3. Change the mouse settings to adjust the pointer
speed.
Click or tap the tab that matches the Operating
System (OS) installed on your laptop/desktop and
perform the steps within that section to change the
settings.
• In the Search box, type main.cpl. The Mouse
Properties dialog box appears.
• Click or tap main.cpl in the list of programs.
• Click or tap the Pointer Options tab. In the
Motion section, move the slider to adjust the
pointer speed to the desired level.
• Click or tap OK.

18 │Statutory Information
Statutory Information
Warranty
Limited warranty and return policies
Dell-branded products carry a three-year limited hardware warranty. If purchased
together with Dell system, it will follow the system warranty.
For U.S. customers:
This purchase and your use of this product are subject to Dell’s end user agreement,
which you can find at Dell.com/terms. This document contains a binding arbitration
clause.
For European, Middle Eastern and African customers:
Dell-branded products that are sold and used are subject to applicable national consumer
legal rights, the terms of any retailer sale agreement that you have entered into (which
will apply between you and the retailer) and Dell’s end user contract terms.
Dell may also provide an additional hardware warranty – full details of the Dell end user
contract and warranty terms can be found by going to Dell.com/terms, selecting your
country from the list at the bottom of the “home” page and then clicking the “terms and
conditions” link for the end user terms or the “support” link for the warranty terms.
For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable national consumer
legal rights, the terms of any retailer sale agreement that you have entered into (which
will apply between you and the retailer) and Dell’s warranty terms. Dell may also provide
an additional hardware warranty – full details of Dell’s warranty terms can be found by
going to Dell.com, selecting your country from the list at the bottom of the “home” page
and then clicking the “terms and conditions” link or the “support” link for the warranty
terms.