Dell SonicWALL SuperMassive 9600 User manual

Getting Started Guide
Dell SonicWALL SuperMassive Appliances
NETWORK SECURITY SuperMassive 9600

1
Notes, Cautions, and Warnings
© 2013 Dell Inc.
Trademarks: Dell™, the DELL logo, SonicWALL™, SonicWALL GMS™, SonicWALL Analyzer™, Aventail™, Reassembly-Free Deep
Packet Inspection™, Dynamic Security for the Global Network™, SonicWALL SuperMassive™ Appliances, SonicWALL Dynamic
Support 24x7™, SonicWALL Comprehensive Gateway Security Suite™, SonicWALL McAfee Client/Server Anti-Virus Suite™, and all
other SonicWALL product and service names and slogans are trademarks of Dell Inc.
Microsoft Windows, Internet Explorer, andActive Directory are trademarks or registered trademarks of Microsoft Corporation.
2013 – 02 P/N 232-002166-51 Rev. A
NOTE: A NOTE indicates important information that helps you make better use of your system.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

2| In this Guide
In this Guide
Welcome to the Dynamic Security for the Global Network™. The Dell SonicWALL SuperMassive 9600 is designed to be the most
scalable, reliable, and best performing multifunction appliance in its class.
This Getting Started Guide provides instructions for basic installation and configuration of the Dell SonicWALL SuperMassive 9600.
Chapter 1 Sections Include
Introduction to the SuperMassive 9600,
page 5 •SuperMassive 9600 Package Contents, page 6
•The Front Panel, page 7
•The Back Panel, page 8
•Using this Getting Started Guide, page 9
•Using MySonicWALL, page 10
•Creating a MySonicWALL Account, page 10
Chapter 2 Sections Include
Configuring the Appliance, page 11 •Determining the WAN Type, page 12
•System Requirements, page 12
•Recording Configuration Information, page 13
•Initial Setup, page 14
•Troubleshooting & Testing Your Connections, page 17

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Additional Information
The following sections provide addition information for the Dell SonicWALL SuperMassive 9600 appliance.
•Support and Training Options, page 41
•Rack Mounting Instructions, page 45
•Product Safety and Regulatory Information, page 51
Chapter 3 Sections Include
Registering, Licensing, and Upgrading, page 19 •Registering Overview, page 20
•Registering in SonicOS, page 20
•Alternative Registration Options, page 21
•Licensing Security Services, page 22
•Activating & Managing Licenses Using MySonicWALL, page 23
•Upgrading Firmware, page 24
Chapter 4 Sections Include
Deployment Scenarios, page 27 •Advanced Deployment Scenarios, page 28
•Configuring NAT Mode Gateway, page 32
•Configuring a Stateful HA Pair, page 33
•Configuring L2 Bridge Mode, page 39

4| In this Guide

5
Introduction to the SuperMassive 9600
In this Section:
This section describes the items shipped with the Dell SonicWALL SuperMassive 9600 appliance, provides a checklist for information
required for appliance setup, and displays front and rear illustrations of the SuperMassive 9600.
•SuperMassive 9600 Package Contents, page 6
•The Front Panel, page 7
•The Back Panel, page 8
•Using this Getting Started Guide, page 9
•Using MySonicWALL, page 10
•Creating a MySonicWALL Account, page 10
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6| SuperMassive 9600 Package Contents
SuperMassive 9600 Package Contents
Before you begin the setup process, verify that your package contains the following items:
1. One Dell SonicWALL SuperMassive 9600 appliance
2. One Rack Mounting Kit
3. One serial CLI cable
4. One Ethernet cable
5. Two power cords*
6. One Dell SonicWALL SuperMassive 9600 Getting Started Guide
*The included power cord(s) are approved for use only in specific countries or regions. Before using a power cord, verify that it is rated and approved for use in your location. The
power cords are forAC mains installation only. Field conversion DC power cable is different, see Safety and Regulatory Information for more information.
Missing Items? If any items are missing from your package, contact Dell SonicWALL Support:
Web: http://www.sonicwall.com/us/Support.html
Email: [email protected]
Getting Started Guide
Dell SonicWALL SuperMassive Appliance
NE T WORK SECURIT Y SuperMassive 9600
1
45
6
3
2
SonicWALL SuperMassive 9600 CONSOLE
SDHC
MGMT X19 X17
X16 X14 X12 X10 X8 X6 X4
1GE1GE
10GE
BYPASS
STATUS
X2 X0
X1X3X5X7
X9X11X13X15
X18
M0
ALARM
TEST
PWR 1 PWR 2

7
The Front Panel
SonicWALL SuperMassive 9600 CONSOLE
SDHC
MGMT X19 X17
X16 X14 X12 X10 X8 X6 X4
1GE1GE
10GE
BYPASS
STATUS
X2 X0
X1X3X5X7
X9X11X13X15
X18
M0
ALARM
TEST
PWR 1 PWR 2
LCD Screen
Control Buttons
Console Port
USB Ports (2)
Reset Button
LED Indicators
Management Port
X0-X7 (1 GE)
Bypass Status
Access the SonicOS Command Line Interface
(CLI) via the enclosed serial CLI cable
For 3G/4G/Analog modem adaptor support
Press and hold for several seconds to set the appliance
into Safe Mode.
High-speed copper Gigabit
Ethernet ports ports
Turns on when fail-to-wire
bypass mode is active
Power: Blue: Indicates power supplies are operating correctly
Yellow: Indicates a disconnected power supply
Test: Quick Blinking Yellow: Initializing
Slow Blinking Yellow: SafeMode
Solid Yellow: Test mode
Alarm: Indicates alarm activity in Red LED
M0: Indicates Expansion Module 0 activity in Red LED
Navigates the LCD screen; for
future use
Display screen for future use
1 Gigabit Ethernet Management Interface
SDHC Port
Secure Digital High-Capacity (SDHC) port for
future use
X9-X14 (1 GE SFP)
X16-X19 (10 GE SFP+)
1 Gigabit Ethernet hot-pluggable SFP
interfaces for high-speed fiber or copper
Ethernet communication
10 Gigabit Ethernet hot-pluggable ports
*X16, X18, and X19 are designated with a ‘dot’ to signify
ports with a direct uplink to the appliance CPU for maximum
throughput; X17 shares the CPU uplink with X0-X14.

8| The Back Panel
The Back Panel
Warning: Warning of Potential Hazard from Fan
This manual contains specific warning and caution statements where they apply. Please read the Safety Instructions before
use! See the Product Safety and Regulatory Information section, on page 51.
Expansion Bay
Fans (2)
Power Supplies (2)
For Dell SonicWALL-approved
expansion modules
Dual auto-throttling fans for system
temperature control
Dual power supplies for redundant AC power and added reliability
Field conversion is available to convert to DC mains
DC power supplies use different input connector and power cables

9
Using this Getting Started Guide
The following flow chart illustrates the necessary steps in the process of getting started with your new Dell SonicWALL SuperMassive
9600 appliance.

10 | Using MySonicWALL
Using MySonicWALL
Dell SonicWALL requires a MySonicWALL account prior to
configuring your appliance. If you already have a
MySonicWALL account, you can continue to the Configuring
the Appliance section, on page 11.
MySonicWALL is used during registration of your
Dell SonicWALL appliance and to activate or purchase licenses
for security services, support, or software specific to your
Dell SonicWALL device.
For a High Availability configuration, MySonicWALL provides a
way to associate a backup unit that can share security service
licenses with your primary appliance.
Note: MySonicWALL registration information is not sold or
shared with any other company.
Creating a MySonicWALL Account
A MySonicWALL account is required in order to register the
SuperMassive 9600 appliance. Create a new MySonicWALL
account from any computer by navigating to:
<http://www.mysonicwall.com>.
To create a MySonicWALL account:
1. In your Web browser, navigate to
<http://www.mysonicwall.com>.
2. In the login screen, click the Register Now link.
3. Complete the Registration form, and then click Register.
4. Verify that the information is correct, and then click
Submit.
5. To confirm your account was created, click Continue.

11
Configuring the Appliance
In this Section:
This section provides an overview of available WAN types, a section to record configuration information, and initial setup information and
procedures.
•Determining the WAN Type, page 12
•System Requirements, page 12
•Recording Configuration Information, page 13
•Initial Setup, page 14
•Troubleshooting & Testing Your Connections, page 17
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12 | Determining the WAN Type
Determining the WAN Type
Before configuring your Dell SonicWALL SuperMassive 9600
appliance, you will need to determine the type of WAN
connection your setup will use. Dell SonicWALL supports the
following types:
•Static—Configures the appliance for a network that uses
static IP addresses.
•DHCP—Configures the appliance to request IP settings from
a DHCP server on the Internet.
•PPPoE—Point-to-Point Protocol over Ethernet (PPPoE) is
typically used with a DSL modem. If your ISP requires
desktop software, a username, and password, select NAT
with PPPoE mode.
•PPTP—Point-to-Point Tunneling Protocol (PPTP) is used to
connect to a remote server. PPTP typically supports older
Microsoft Windows implementations requiring tunneling
connectivity.
Note: For more information regarding other WAN types, such
as Layer 2 Tunneling Protocol (L2TP), Wire Mode, or
Tap Mode, please refer to the SonicOS Administrator’s
Guide.
System Requirements
Before beginning the setup process, verify that you have:
• An Internet connection
• A Web browser supporting Java Script and HTTP uploads.
Accepted Browser Browser Version Number
Internet Explorer 8.0 and higher
Chrome 18.0 and higher
Firefox 16.0 and higher
Safari 5.0 and higher

Recording Configuration Information | 13
Recording Configuration Information
Use this section to record your configuration information. Be
sure to keep for future reference.
Registration Information
Networking Information
Administrator Information
Internet Service Provider (ISP) Information
Record the following information about your current Internet
service:
Serial Number: Record the serial number found on
the bottom panel of your
Dell SonicWALL appliance.
Authentication Code: Record the authentication code found
on the bottom panel of your
Dell SonicWALL appliance.
LAN IP Address:
_____._____._____._____
Select a static IP address for your
Dell SonicWALL appliance that is
within the range of your local network.
Subnet Mask:
_____._____._____._____
Record the subnet mask for the local
subnet where you are installing your
Dell SonicWALL appliance.
Ethernet WAN IP Address:
_____._____._____._____
Select a static IP address for your
Ethernet WAN. This setting only
applies if you are already using an
ISP that assigns a static IP address.
Admin Name: Select an administrator account name.
(default is admin)
Admin Password: Select an administrator password.
(default is password)
If you are
connecting with
DHCP
No information is usually required. However,
some providers may require a Host Name:
_________________________________
If you are
connecting with
Static IP
IP Address: _____._____._____._____
Subnet Mask:_____._____._____._____
Default Gateway: _____._____._____._____
Primary DNS: _____._____._____._____
DNS 2 (optional): _____._____._____._____
DNS 3 (optional): _____._____._____._____

14 | Initial Setup
Initial Setup
This section provides initial configuration information and
instructions for connecting your Dell SonicWALL SuperMassive
9600 appliance. See the following sections:
•Connecting the LAN Port, page 14
•Connecting the WAN Port, page 14
•Applying Power to the SuperMassive 9600, page 15
•Accessing the Management Interface & Setup Wizard,
page 16
•Testing Your Connection, page 17
Connecting the LAN Port
1. Using the provided Ethernet cable, connect one end of the
cable to the computer you are using to manage the Dell
SonicWALL SuperMassive 9600 appliance.
2. Connect the other end of the Ethernet cable to the X0
(LAN) port on your Dell SonicWALL SuperMassive 9600
appliance.
Connecting the WAN Port
1. Connect one end of an Ethernet cable to your Internet
connection.
2. Connect the other end of the Ethernet cable to the X1
(WAN) port on your Dell SonicWALL SuperMassive 9600
appliance.

Initial Setup | 15
Applying Power to the SuperMassive 9600
Connect the power cord(s) from the Dell SonicWALL
SuperMassive 9600 appliance into appropriate power outlets.
For further information regarding power requirements, refer to
the Safety and Regulatory Information section, on page 52 of
this document.
Note: Only one power cord is required for the Dell SonicWALL
SuperMassive 9600 to operate. When disconnecting
power, make sure to remove both power cords from the
appliance.
SuperMassive 9600 LED Activity
The Power LEDs on the front panel illuminate blue when the
appliance is powered on.
The Link LED above the X0 port illuminates green or amber
depending on the link throughput speed, indicating an active
connection:
• Amber indicates 1 Gbps
• Green indicates 100 Mbps
• An unlit left LED with the right LED lit indicates 10 Mbps
The Test LED or Alarm LED may illuminate and blink while the
appliance performs a series of diagnostic tests. When these
LEDs are no longer illuminated and the Power LEDs remain
steadily lit, the Dell SonicWALL SuperMassive 9600 appliance
is ready for configuration. This typically occurs within a few
minutes of connecting the power.
If the Test or Alarm LEDs remain lit after the
SuperMassive 9600 has completed powering on, restart the
appliance by disconnecting the power, waiting 1 minute, then
connecting the power again.

16 | Initial Setup
Accessing the Management Interface &
Setup Wizard
Once the SuperMassive 9600 appliance is ready to be
configured, ensure that the computer you will use to manage
the appliance is set up to accept a dynamic IP address, or that it
has an unused IP address on the 192.168.168.x/24 subnet,
such as 192.168.168.20.
Note: Be sure to disable pop-up blocking software, or set your
Web browser to allow pop-ups and cookies.
To access the SonicOS management interface, follow the steps
listed:
1. Start your Web browser and navigate to the default LAN
management IP address: <http://192.168.168.168>.
2. Launch the Dell SonicWALL Setup Wizard by clicking the
first Here link.
This wizard helps you quickly configure the
Dell SonicWALL appliance to secure your Internet
connection.
3. Follow the on-screen prompts to complete the
Dell SonicWALL Setup Wizard.
4. A Setup Wizard Summary page displays at the end of the
wizard. Verify the information you’ve entered is correct,
then click Apply.
5. Once completed, a Setup Wizard Completion notice
displays.
Click the Here link to begin the registration process on the
SonicOS management interface.

Troubleshooting & Testing Your Connections | 17
Troubleshooting & Testing Your
Connections
The following sections can be used to troubleshoot and test
your LAN and WAN connections.
Troubleshooting Your LAN Connection
If you cannot connect to the Dell SonicWALL SuperMassive
9600 or the Setup Wizard does not display, consider the
following:
• Did you correctly enter the Dell SonicWALL SuperMassive
9600 management IP address in your Web browser?
• Did you try restarting your management station while it is
connected to the Dell SonicWALL appliance?
• Are the Local Area Connection settings on your computer set
to use DHCP or set to a static IP address on the
192.168.168.x/24 subnet?
• Do you have the Ethernet cable connected to your computer
and to the X0 (LAN) port on your appliance?
• Is the connector clip on your network cable properly seated in
the port of the security appliance?
Testing Your Connection
1. After you exit the Setup Wizard, the login page reappears.
Log back into the Dell SonicWALL management interface
and verify your IP and WAN connection.
2. Open a command prompt window on your computer and
enter the command: ping sonicwall.com
3. Open another Web browser and navigate to:
<http://www.sonicwall.com>.
If you can view the Dell SonicWALL home page, you have
configured your Dell SonicWALL SuperMassive 9600 correctly.
If you cannot view the Dell SonicWALL home page, renew your
management station DHCP address.
If you still cannot view a Web page, try one of these solutions:
• Restart your management station to accept new network
settings from the DHCP server in the Dell SonicWALL
appliance.
• Restart your Internet router to communicate with the DHCP
client in the Dell SonicWALL appliance.
Note: WAN connectivity issues are unrelated to completion of
the MySonicWALL Registration process.

18 | Troubleshooting & Testing Your Connections

19
Registering, Licensing, and Upgrading
In this Section:
This section provides instructions for registering, licensing, and upgrading firmware on your Dell SonicWALL SuperMassive 9600
appliance.
•Registering Overview, page 20
•Registering in SonicOS, page 20
•Alternative Registration Options, page 21
•Licensing Security Services, page 22
•Activating & Managing Licenses Using MySonicWALL, page 23
•Upgrading Firmware, page 24
Note: Registration is an important part of the setup process and is necessary in order to receive the benefits of Dell SonicWALL
security services, firmware updates, and technical support.
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