Dell PowerVault NX3500 Service manual

Dell PowerVault
NX3500 System
Administrator’s Guide

Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
____________________
Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerVault™ are trademarks of Dell Inc.
Microsoft®, Windows®, Internet Explorer®, and Windows Server®are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries. Symantec™,
NetBackup™, and Backup Exec™ are trademarks of Symantec Corporation. CommVault®and
Simpana®are either trademarks or registered trademarks of CommVault.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
2012 - 01 Rev. A02

Contents 3
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . 17
About This Document . . . . . . . . . . . . . . . . . . 17
Other Information You May Need . . . . . . . . . . . . 18
Terms Used in the Document . . . . . . . . . . . . . . 19
PowerVault NX3500 Architecture . . . . . . . . . . . . 21
Key Features . . . . . . . . . . . . . . . . . . . . 23
PowerVault NX3500 Views . . . . . . . . . . . . . 23
System Components . . . . . . . . . . . . . . . . . . . 25
NAS Controller Pair. . . . . . . . . . . . . . . . . 25
PowerVault MD Storage . . . . . . . . . . . . . . 26
BPS . . . . . . . . . . . . . . . . . . . . . . . . . 26
SAN Network . . . . . . . . . . . . . . . . . . . . 26
Internal Network . . . . . . . . . . . . . . . . . . 26
Internal Network A . . . . . . . . . . . . . . . . . 27
Internal Network B . . . . . . . . . . . . . . . . . 27
LAN or Client Network . . . . . . . . . . . . . . . 27
2 Setting Up Your PowerVault
NX3500 Solution . . . . . . . . . . . . . . . . . . . 29
Setting Up the Environment . . . . . . . . . . . . . . . 30
Choosing the Topology . . . . . . . . . . . . . . . 30
Completing the NAS System Setup
Worksheet . . . . . . . . . . . . . . . . . . . . . 42

4Contents
NAS System Setup Worksheet . . . . . . . . . . . 42
Preparing Your Management Station. . . . . . . . 45
Installing the Solution in the Rack . . . . . . . . . . . 45
Setting Up Your MD Storage Solution . . . . . . . 45
Creating Disk Groups . . . . . . . . . . . . . . . . 46
Creating Virtual Disks . . . . . . . . . . . . . . . . 49
Creating a Host Group . . . . . . . . . . . . . . . 51
Creating Host-to-Virtual Disk Mappings . . . . . . 52
Running the PowerVault NASCU . . . . . . . . . . . . 53
Installing the PowerVault NASCU . . . . . . . . . 53
Launching the PowerVault NASCU . . . . . . . . . 54
NAS Manager Configuration Wizard . . . . . . . . 64
Accessing the NAS Manager Web Interface . . . 64
PowerVault NAS Manager
Configuration Wizard . . . . . . . . . . . . . . . . 66
3 Accessing the Dell PowerVault
NAS Manager . . . . . . . . . . . . . . . . . . . . . 69
Browser Requirements . . . . . . . . . . . . . . . 69
NAS Manager Overview . . . . . . . . . . . . . . . . . 70
Action Bar. . . . . . . . . . . . . . . . . . . . . . 71
Admin Tabs . . . . . . . . . . . . . . . . . . . . . 71
Admin Tree . . . . . . . . . . . . . . . . . . . . . 71
Toolbar . . . . . . . . . . . . . . . . . . . . . . . 71
Page. . . . . . . . . . . . . . . . . . . . . . . . . 71
Search Bar . . . . . . . . . . . . . . . . . . . . . 72
4 Monitoring PowerVault NX3500 . . . . . . . 73
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . 74

Contents 5
Status . . . . . . . . . . . . . . . . . . . . . . . . 74
Capacity. . . . . . . . . . . . . . . . . . . . . . . 76
Current Performance . . . . . . . . . . . . . . . . 76
Load Balancing . . . . . . . . . . . . . . . . . . . 77
Network Performance . . . . . . . . . . . . . . . . . . 78
Client Network Throughput—Read or Write . . . . 78
Operations Per Second. . . . . . . . . . . . . . . 78
Network Aggregated Throughput . . . . . . . . . 78
Load Balancing . . . . . . . . . . . . . . . . . . . . . 79
Over Time . . . . . . . . . . . . . . . . . . . . . . 79
Client Connections . . . . . . . . . . . . . . . . . 79
Usage Considerations . . . . . . . . . . . . . . . 81
CIFS Connections . . . . . . . . . . . . . . . . . . 82
Hardware . . . . . . . . . . . . . . . . . . . . . . . . 83
Component Status . . . . . . . . . . . . . . . . . 84
Capacity . . . . . . . . . . . . . . . . . . . . . . . . . 85
Space Utilization . . . . . . . . . . . . . . . . . . 85
Quota Usage . . . . . . . . . . . . . . . . . . . . 86
Replication. . . . . . . . . . . . . . . . . . . . . . . . 86
Active Remote Replication Jobs . . . . . . . . . . 86
Remote Replication Report . . . . . . . . . . . . . 86
5 Monitoring PowerVault NX3500
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Event Search . . . . . . . . . . . . . . . . . . . . . . 88
Defining Queries . . . . . . . . . . . . . . . . . . . . 89

6Contents
6 Using Volumes, Shares, and Quotas . . . 91
NAS Volumes. . . . . . . . . . . . . . . . . . . . . . . 91
Usage Considerations . . . . . . . . . . . . . . . 93
Solution 1 . . . . . . . . . . . . . . . . . . . . . . 94
Solution 2 . . . . . . . . . . . . . . . . . . . . . . 95
Solution 3 . . . . . . . . . . . . . . . . . . . . . . 95
Managing NAS Volumes . . . . . . . . . . . . . . 95
Adding a NAS Volume . . . . . . . . . . . . . . . 96
Modifying a NAS Volume . . . . . . . . . . . . . . 96
Removing a NAS Volume . . . . . . . . . . . . . . 96
Shares and Exports . . . . . . . . . . . . . . . . . . . 97
Managing NFS Exports . . . . . . . . . . . . . . . 97
Managing CIFS Shares . . . . . . . . . . . . . . . 99
Setting Access Control Lists and Share Level
Permissions on FluidFS . . . . . . . . . . . . . . . . 100
CIFS Storage Administrator Account . . . . . . . 100
Active Directory Configuration . . . . . . . . . . 100
Setting ACLs or SLPs on a CIFS Share . . . . . . 100
Access Using CIFS . . . . . . . . . . . . . . . . 102
Configuring CIFS Shares Level Permissions . . . 103
Removing a CIFS Share . . . . . . . . . . . . . . 104
Resetting Local Administrator Password. . . . . 104
Quotas . . . . . . . . . . . . . . . . . . . . . . . . . 105
Default Quotas . . . . . . . . . . . . . . . . . . 105
User or Group Specific Quotas . . . . . . . . . . 105
Quota Types . . . . . . . . . . . . . . . . . . . . 106

Contents 7
7 Protecting Data on PowerVault
NX3500 . . . . . . . . . . . . . . . . . . . . . . . . . 107
Replication. . . . . . . . . . . . . . . . . . . . . . . . 108
NAS Replication . . . . . . . . . . . . . . . . . . 108
Activating Replication . . . . . . . . . . . . . . . 109
Setting Up a Replication Partner . . . . . . . . . . 110
Adding a Replication Policy . . . . . . . . . . . . 110
Managing Replication Policies . . . . . . . . . . . 110
Deleting a Replication Policy . . . . . . . . . . . . 110
Removing a Replication Partner . . . . . . . . . . 111
Managing Snapshots . . . . . . . . . . . . . . . . . . 111
Snapshots. . . . . . . . . . . . . . . . . . . . . . 111
Activating Snapshots . . . . . . . . . . . . . . . . 112
Creating a Snapshot (Without a Policy) . . . . . . 112
Adding or Modifying a Snapshot Policy . . . . . . 112
Accessing Snapshots . . . . . . . . . . . . . . . 112
Restoring Data . . . . . . . . . . . . . . . . . . . 113
Restoring a NAS Volume From a Snapshot . . . . 113
Deleting a Snapshot . . . . . . . . . . . . . . . . 113
Backing Up and Restoring Data . . . . . . . . . . . . . 114
Supported Applications. . . . . . . . . . . . . . . 116
Enabling NDMP Support . . . . . . . . . . . . . . 116
Changing NDMP Password . . . . . . . . . . . . 117
Modifying DMA Servers List . . . . . . . . . . . . 117
Specifying NAS Volume for Backup . . . . . . . . 118
Displaying Active NDMP Jobs . . . . . . . . . . . 118
Terminating an Active NDMP Job . . . . . . . . . 118
NDMP Design Considerations . . . . . . . . . . . 119
Using Antivirus Applications . . . . . . . . . . . . . . 119
Overview . . . . . . . . . . . . . . . . . . . . . . 119

8Contents
Supported Applications. . . . . . . . . . . . . . 119
Adding Antivirus Hosts . . . . . . . . . . . . . . 119
Enabling Antivirus Support Per CIFS Share . . . 120
8 Managing the PowerVault NX3500 . . . . 121
Managing the System . . . . . . . . . . . . . . . . . 123
Managing Client Access. . . . . . . . . . . . . . . . 123
Viewing the Defined Subnets . . . . . . . . . . . 124
Modifying a Subnet . . . . . . . . . . . . . . . . 124
Removing a Subnet . . . . . . . . . . . . . . . . 124
Managing Administrator Users . . . . . . . . . . . . 125
Adding an Administrator . . . . . . . . . . . . . 125
Changing the Administrator’s Password . . . . . 125
Modifying an Administrator. . . . . . . . . . . . 126
Modifying an Administrator's
E-Mail Filter Rules. . . . . . . . . . . . . . . . . 126
Removing an Administrator . . . . . . . . . . . . 126
Managing Local Users . . . . . . . . . . . . . . . . . 127
Adding Local Users . . . . . . . . . . . . . . . . 127
Modifying Local Users . . . . . . . . . . . . . . 128
Deleting Local Users . . . . . . . . . . . . . . . 128
Changing the Password. . . . . . . . . . . . . . 128
Managing Local Groups . . . . . . . . . . . . . . . . 128
Adding a Local Group . . . . . . . . . . . . . . . 129
Modifying a Local Group . . . . . . . . . . . . . 129
Deleting a Local Group . . . . . . . . . . . . . . 129
Authentication . . . . . . . . . . . . . . . . . . . . . 130
Configuring an Identity Management
Database . . . . . . . . . . . . . . . . . . . . . 130

Contents 9
Enabling User Authentication Through
an NIS Database . . . . . . . . . . . . . . . . . . 131
Enabling User Authentication Through
an LDAP Database . . . . . . . . . . . . . . . . . 131
Disabling the Use of an External UNIX
Identity Management Database . . . . . . . . . . 132
Active Directory . . . . . . . . . . . . . . . . . . . . . 132
Synchronizing PowerVault NX3500 With
the Active Directory Server . . . . . . . . . . . . . . . 132
Configuring the Active Directory Service . . . . . 133
Network Configuration Overview . . . . . . . . . . . . 133
Accessing the System . . . . . . . . . . . . . . . 133
Performance and Static Routes . . . . . . . . . . 134
Configuring DNS . . . . . . . . . . . . . . . . . . . . . 136
Adding DNS Servers . . . . . . . . . . . . . . . . 136
Removing DNS Servers. . . . . . . . . . . . . . . 136
Adding DNS Domains. . . . . . . . . . . . . . . . 137
Deleting DNS Domains . . . . . . . . . . . . . . . 137
Managing Static Routes . . . . . . . . . . . . . . . . . 137
Adding Static Routes . . . . . . . . . . . . . . . . 137
Modifying a Static Route . . . . . . . . . . . . . . 137
Deleting a Static Route . . . . . . . . . . . . . . . 138
Defining File System Protocols . . . . . . . . . . . . . 138
Configuring CIFS Parameters . . . . . . . . . . . . . . 138
Configuring General CIFS Parameters . . . . . . . 138
Configuring Advanced CIFS Parameters . . . . . . 139
Configuring System Time Parameters . . . . . . . . . . 140
Changing the Time Zone . . . . . . . . . . . . . . 140

10 Contents
Manually Configuring the Current Date
and Time. . . . . . . . . . . . . . . . . . . . . . 140
Removing an NTP Server . . . . . . . . . . . . . . . 141
Synchronizing PowerVault NX3500 With
a Local NTP Server . . . . . . . . . . . . . . . . 141
9 Maintaining the PowerVault NX3500 . . . 143
Shutting Down the PowerVault NX3500 System. . . . 143
Turning On the PowerVault NX3500 Solution . . . . . 144
Installing the Service Pack . . . . . . . . . . . . . . 145
Expanding the PowerVault NX3500
Storage Capacity . . . . . . . . . . . . . . . . . . . . 146
Prerequisites . . . . . . . . . . . . . . . . . . . 146
Adding LUNs to PowerVault NX3500 . . . . . . . 147
Running Diagnostics on PowerVault . . . . . . . . . 148
Online Diagnostics . . . . . . . . . . . . . . . . 148
Offline Diagnostics . . . . . . . . . . . . . . . . 149
Reinstalling the PowerVault NX3500 . . . . . . . . . 150
Replacing a PowerVault NX3500 Controller. . . . . . 151
Prerequisites . . . . . . . . . . . . . . . . . . . 151
Detaching the PowerVault NX3500
Controller . . . . . . . . . . . . . . . . . . . . . 151
Removing and Replacing the PowerVault
NX3500 Controller . . . . . . . . . . . . . . . . . 152
Attaching the PowerVault NX3500
Controller . . . . . . . . . . . . . . . . . . . . . 153