Develop ineo 3300P User manual

User's Guide
ineo 3300P

User's Guide
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Contents
1—Safety information.................................................................................................................................... 8
2—Learning about the printer ..................................................................................................................... 12
Finding information about the printer ...................................................................................................... 12
Selecting a location for the printer .......................................................................................................... 13
Printer configurations.............................................................................................................................. 14
Using the printer control panel................................................................................................................ 15
Understanding the printer control panel light sequences ....................................................................... 16
Using the Embedded Web Server .......................................................................................................... 21
Using the Local Printer Settings Utility ................................................................................................... 21
3—Additional printer setup.......................................................................................................................... 22
Installing internal options ........................................................................................................................ 22
Available internal options ................................................................................................................... 22
Accessing the controller board ........................................................................................................... 22
Installing an optional card................................................................................................................... 23
Installing hardware options ..................................................................................................................... 25
Installing optional trays ....................................................................................................................... 25
Attaching cables ................................................................................................................................. 27
Accessing the controller board ........................................................................................................... 28
Setting up the printer software................................................................................................................ 29
Installing the printer driver .................................................................................................................. 29
Installing the Local Printer Settings Utility .......................................................................................... 30
Networking .............................................................................................................................................. 31
Preparing to set up the printer on an Ethernet network ..................................................................... 31
Installing the printer on an Ethernet network...................................................................................... 31
Preparing to set up the printer on a wireless network ........................................................................ 34
Connecting the printer to a wireless network using the Wi-Fi Protected Setup PIN .......................... 35
Connecting the printer to a wireless network using the printer software............................................ 36
Connecting the printer to a wireless network using the Embedded Web Server ............................... 36

User's Guide
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Printing a menu settings and network setup page.................................................................................. 37
4—Loading paper and specialty media....................................................................................................... 38
Setting the paper size and type .............................................................................................................. 38
Configuring Universal paper settings...................................................................................................... 38
Using the standard bin and paper stop................................................................................................... 39
Loading trays .......................................................................................................................................... 40
Loading the multipurpose feeder ............................................................................................................ 44
Linking and unlinking trays ..................................................................................................................... 48
Linking and unlinking trays ................................................................................................................. 48
Configuring a custom paper type name ............................................................................................. 49
Configuring a custom paper type ....................................................................................................... 49
Assigning a custom paper type .......................................................................................................... 50
5—Paper and specialty media guide .......................................................................................................... 51
Paper guidelines ..................................................................................................................................... 51
Paper characteristics.......................................................................................................................... 51
Unacceptable paper ........................................................................................................................... 52
Selecting paper................................................................................................................................... 52
Selecting preprinted forms and letterhead ......................................................................................... 53
Using specialty media ............................................................................................................................. 53
Tips on using card stock..................................................................................................................... 53
Tips on using envelopes..................................................................................................................... 54
Tips on using labels............................................................................................................................ 55
Tips on using letterhead ..................................................................................................................... 55
Tips on using transparencies ............................................................................................................. 56
Storing paper .......................................................................................................................................... 56
Supported paper sizes, types, and weights............................................................................................ 56
Supported paper sizes ....................................................................................................................... 56
Supported paper types and weights................................................................................................... 58
6—Printing................................................................................................................................................... 60
Printing documents ................................................................................................................................. 60

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Printing a document............................................................................................................................ 60
Adjusting toner darkness.................................................................................................................... 61
Canceling a print job ............................................................................................................................... 61
Canceling a print job from the computer ............................................................................................ 61
7—Understanding the printer menus .......................................................................................................... 62
Menus list................................................................................................................................................ 62
Paper menu ............................................................................................................................................ 63
Default Source menu.......................................................................................................................... 63
Paper Size/Type menu ....................................................................................................................... 64
Configure MP menu............................................................................................................................ 67
Substitute Size menu ......................................................................................................................... 67
Paper Texture menu........................................................................................................................... 68
Paper Weight menu............................................................................................................................ 70
Paper Loading menu .......................................................................................................................... 72
Custom Types menu .......................................................................................................................... 73
Universal Setup menu ........................................................................................................................ 73
Reports menu ......................................................................................................................................... 74
Reports menu ..................................................................................................................................... 74
Network/Ports menu ............................................................................................................................... 75
Standard Network............................................................................................................................... 75
Reports menu ..................................................................................................................................... 76
TCP/IP menu ...................................................................................................................................... 77
IPv6 menu .......................................................................................................................................... 78
Wireless menu.................................................................................................................................... 79
AppleTalk menu.................................................................................................................................. 80
Standard USB menu........................................................................................................................... 81
Standard Parallel [x] menu ................................................................................................................. 83
Security menu ......................................................................................................................................... 86
Set Date and Time menu ................................................................................................................... 86
Settings menu ......................................................................................................................................... 87

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General Settings menu....................................................................................................................... 87
Print Settings ...................................................................................................................................... 93
8—Saving the environment....................................................................................................................... 103
Saving paper and toner ........................................................................................................................ 103
Using recycled paper........................................................................................................................ 103
Conserving supplies ......................................................................................................................... 103
Saving energy....................................................................................................................................... 103
Using Sleep and Hibernate modes................................................................................................... 104
Adjusting Sleep mode ...................................................................................................................... 105
Setting Hibernate Timeout................................................................................................................ 105
Using Schedule Power Modes ......................................................................................................... 106
9—Securing the printer ............................................................................................................................. 107
Using the security lock feature.............................................................................................................. 107
Statement of Volatility ........................................................................................................................... 107
Erasing volatile memory ....................................................................................................................... 108
Erasing non-volatile memory ................................................................................................................ 108
10—Maintaining the printer ....................................................................................................................... 110
Cleaning the printer .............................................................................................................................. 110
Cleaning the printer .......................................................................................................................... 110
Checking the status of parts and supplies............................................................................................ 110
Checking the status of parts and supplies ....................................................................................... 110
Estimated number of remaining pages ................................................................................................. 111
Ordering supplies.................................................................................................................................. 111
Using genuine Printer Manufacturer parts and supplies .................................................................. 111
Ordering toner cartridges ................................................................................................................. 111
Ordering an imaging unit .................................................................................................................. 112
Storing supplies .................................................................................................................................... 112
Replacing supplies................................................................................................................................ 113
Replacing the toner cartridge ........................................................................................................... 113
Replacing the imaging unit ............................................................................................................... 114

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Moving the printer ................................................................................................................................. 117
Before moving the printer ................................................................................................................. 117
Moving the printer to another location .............................................................................................. 117
Shipping the printer .......................................................................................................................... 118
11—Managing the printer.......................................................................................................................... 119
Finding advanced networking and administrator information ............................................................... 119
Viewing reports ..................................................................................................................................... 119
Configuring supply notifications from the Embedded Web Server ....................................................... 119
Copying printer settings to other printers.............................................................................................. 121
12—Clearing jams..................................................................................................................................... 122
Avoiding jams........................................................................................................................................ 122
Accessing jam areas............................................................................................................................. 124
[x]-page jam, open front door. [20y.xx] ................................................................................................. 125
[x]-page jam, open rear door. [20y.xx].................................................................................................. 129
[x]-page jam, clear standard bin. [20y.xx]............................................................................................. 131
[x]-page jam, remove tray 1 to clear duplex. [23y.xx] ........................................................................... 133
[x]-page jam, remove tray [x]. [24y.xx].................................................................................................. 136
[x]-page jam, clear manual feeder. [250.xx] ......................................................................................... 139
13—Troubleshooting................................................................................................................................. 141
Understanding the printer messages.................................................................................................... 141
Toner cartridge messages................................................................................................................ 141
Imaging unit messages .................................................................................................................... 150
Paper loading messages .................................................................................................................. 156
Printer communication error messages............................................................................................ 170
Insufficient memory error messages ................................................................................................ 176
Miscellaneous messages ................................................................................................................. 180
Solving printer problems ....................................................................................................................... 186
Basic printer problems...................................................................................................................... 186
Option problems ............................................................................................................................... 189
Paper feed problems ........................................................................................................................ 192

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Solving print problems .......................................................................................................................... 194
Printing problems.............................................................................................................................. 194
Print quality problems....................................................................................................................... 202
Embedded Web Server does not open ................................................................................................ 233
Contacting technical support ................................................................................................................ 235
14—Notices............................................................................................................................................... 236
Copyright notice .................................................................................................................................... 236
Trademarks........................................................................................................................................... 236
Software License Agreement................................................................................................................ 237
Noise emission levels ........................................................................................................................... 238
For EU member states only .................................................................................................................. 239
Product disposal ................................................................................................................................... 239
ENERGY STAR .................................................................................................................................... 239
What is an ENERGY STAR product?............................................................................................... 239
Temperature information ...................................................................................................................... 240
Power consumption .............................................................................................................................. 240
Product power consumption............................................................................................................. 240
Sleep Mode ...................................................................................................................................... 241
Hibernate Mode ................................................................................................................................ 241
Off mode........................................................................................................................................... 241
Total energy usage........................................................................................................................... 241

User's Guide
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1—Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily
accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to
release emissions. You must understand the section in your operating instructions that discusses the
guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from
a hot component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be
replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge,
disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the
manufacturer's instructions and local regulations.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid
personal injury or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer before moving it.
•If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the
latch on the right side of the tray toward the front of the tray until it clicks into place.
•Use the handholds located on both sides of the printer to lift it.
•Make sure your fingers are not under the printer when you set it down.
•Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional
hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug
the power cord from the electrical outlet before continuing. If you have any other devices attached to the
printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and
telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of
specific manufacturer's components. The safety features of some parts may not always be obvious. The
manufacturer is not responsible for the use of other replacement parts.

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CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the
power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between
objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results.
Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical
outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service
representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of
the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer
before proceeding.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray
separately. Keep all other trays closed until needed.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling
connections, such as the fax feature, power cord, or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.

User's Guide
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■Warning and Caution Symbols
The labels and symbols used in this manual and on the printer help prevent injury to the
operator and others around the printer as well as damage to property. Those labels and
symbols have the following meanings:
WARNING Ignoring this warning could cause serious injury or even death.
CAUTION
Ignoring this caution could cause injury or damage to property.
●Meaning of Symbols
indicates a danger against which you should take precaution.
The symbol shown to the left warns against possible electrical shock.
indicates a prohibited course of action.
The symbol shown to the left warns against dismantling the device.
indicates an imperative course of action.
The symbol shown to the left indicates that you must unplug the device.
WARNING
•Do not attempt to remove any of the covers and panels attached to the printer. Some printers
have a high-voltage part or a laser beam source inside that could cause an electrical shock or
blindness.
•Do not modify the printer, as a fire, electrical shock, or breakdown could result. If the printer
employs a laser, the laser beam source could cause blindness.
•Use only the power cord supplied in the package. If a power cord is not supplied, use only the
power cord and plug that are specified in the user documentation. Failure to use this cord could
result in a fire or electrical shock.
•Use the power cord supplied in the package only with this printer; NEVER use it for another
product. Failure to observe this precaution could result in a fire or electrical shock.
•Use only a power source of the specified voltage. Failure to do that could result in a fire or
electrical shock.
•Do not use a multiple outlet adapter to connect any other products. Exceeding the rating of a
power outlet could result in a fire or electrical shock.
•Do not use an extension cord, as this could cause a fire or electrical shock. Contact your
authorized service provider if an extension cord is required.
•Do not scratch, rub, place a heavy object on, heat, twist, bend, pull on, or damage the power
cord. Use of a damaged power cord (exposed core wire, broken wire, etc.) could result in a fire
or breakdown. Should any of the described conditions have occurred, immediately turn off and
unplug the printer, and then call your authorized service provider.
Do not unplug and plug in the power cord with wet hands, as an electrical shock could result.
Plug the power cord all the way into the power outlet. Failure to do this could result in a fire or
electrical shock.