DeVi-Stairlifts UP User manual

V2.1 28-5-2019
UP stairlift USER manual

Preface 2
Technical support 2
Guarantee and liability 2
Safety instructions 4
Overview 6
Unfold the seat 7
Turn the carriage on 8
Fasten the seatbelt 9
Put your feet on the footrest 10
Use the joystick 11
Powered swivel 12
Turn the carriage off 13
Use the app to move the carriage 14
Stop the carriage at a charging contact 15
In case of emergency 16
Safety sensors 17
Technical specifications 18
Maintenance 18
Cleaning 18
Contact 19
Check form 19
2
Index

Preface
Your stairlift is especially designed to transfer people up to a maximum of
125 kg positioned in the chair. The information provided in this manual is based
on general specifications concerning the constructions, material properties and
working methods known to us at the time of publication; alterations and
improvements are therefore excluded. Read this manual and familiarize
yourself with the operation of the stairlift before usage. The stairlift is constructed
with using state-of-the-art technology and complies with the safety
regulations. Misusage of the stairlift can still pose risks to yourself
and third parties. Exclusively use the stairlift in technical correct condition for the
purpose mentioned above taking into account this manual.
Keep this manual in close to the stairlift.
Technical support
If problems occur that are not handled in this document contact your dealer.
For quick handling it is important to keep the following by hand:
• This manual;
• Your name, address, postal zip code, town and telephone number;
• Lift number
Guarantee and liability
As the user of this stairlift, you are at all times fully responsible to follow the local
safety regulations and guidelines. Your UP stairlift is covered by a manufacturer’s
guarantee of 12 months that covers the costs of replacement parts.
Excluded from guarantee: damage caused by normal wear and tear, damage
caused by overloading, damage caused by misusage of the product and the
replacement of batteries.
Under no circumstances the manufacturer is responsible for death, personal injury,
damage to property or incidental unforeseen damages and costs resulting from the
use of the stairlift.
The implementation of adjustments on the product is not permitted. The
manufacturer is not in any case liable for damages resulting from such alterations.
The manufacturer accepts no liability for damage or injury caused by
non-observance or inadequate observance of the safety regulations and safety
instructions in this manual nor for negligence during the installation, use,
maintenance and repair of the stairlift.
Installation and servicing may only be carried out under the responsibility of
dealers or installers authorized by the manufacturer, where locally applicable
regulations must be observed.
3

Safety instructions
When using the stairlift always follow locally applicable safety regulations
regarding the risk of electric shock and physical injury. Furthermore, make sure
to follow the safety instructions listed below:
1. Do not use the stairlift in case of a fire.
In case there is a fire do not use the stairlift for evacuation or for firefighting.
2. Provide an unobstructed environment.
Before using the stairlift clear the track from potential obstacles. Do not use
the stairlift when the stair is used by another person or when any objects
lay in the path of the stairlift.
3. Keep uninstructed persons and pets away from the stairlift.
The stairlift can only be used by adults who have signed the instructed
persons declaration. Keep children and pets away from the stairlift.
Minors may only use the stairlift under supervision.
4. Use the stairlift only to transfer people:
Do not use the lift to transfer any goods, animals or anything else than people.
5. Do not overload the stairlift.
Do not transfer more than 125 kg with the stairlift. This would result in
overloading.
6. Do not use the stairlift with more than one person.
Never use the stairlift with multiple people, even not when the weight of
those people combined does not exceed the maximum load.
7. Ensure a safe position on the chair.
When using the stairlift always ensure a correct and stable position.
Sit straight with your back against the back support. Place both arms on
the armrests. Place your feet on the firmly on the footrest. Finally, make
sure the safety belt is always secured and tightened during movement
transfer with the stairlift. Never use the stairlift while standing.
8. Keep limbs and clothing away from moving parts:
Make sure that limbs or (loose) clothing cannot become trapped between
moving parts, for example the carriage and the rails.
9. Only step-off at a predefined stopping station.
Do not get off the stairlift when it is not located at a predefined stopping
station. In case of an error and you getting trapped in the middle of the
stairs, stay seated and ask for assistance with the intercom.
10. Have sufficient visibility.
From the stopping stations the entire track should be visible, possibly
by using mirrors. Make sure the area where the stairlift is located is well lit.
11. Check for damages.
Before using the stairlift check for external damage. Report unusual noises,
such as squeaking and creaking and any other oddities to the supplier.
12. Do not use the stairlift when a part is defective. Try not to repair the stairlift
yourself, let maintenance only be performed by competent mechanics.
4

5
13. Always pay attention. At any times concentrate on the operation of the
stairlift. Pay attention on the
surroundings and take suitable action when required.
14. Lock the stairlift after use:
After stepping of the stairlift apply the childproof safety lock and disable it
through the app to prevent unauthorized use of the stairlift.
15. Consider environment influences on the stairlift:
Do not expose the stairlift to severe sunlight. Furthermore, do not place
the stairlift in very humid locations.
16. Do not remove the warning stickers. The stickers are an important part of
our safety measures and therefore they may not be covered or removed.
17. Do not stand on the footrest.
18. Do not sit on the armrest.
19. Do not use the lift outside.

1- Power button
2- Joystick
3- Intercom
4- Armrest
5- Footrest
6- Main switch
6
Overview
6
3
1
2
5
4

Put the seat and armrest down.
7
Step one

Push the power button. When you push the power
button the light will go on. If the light
flashes there is a problem whith the stairlift.
8
Step two

Sit down and fasten the seatbelt.
9
Step three

10
Make sure that your feet are entirely on the footrest.
Step four

11
Before you can use the joystick you always have to
press the on/off button.
Move the joystick to the desired drive direction.
Step five

12
Powered Swivel
At the end of the rail or at the charging point, push the
joystick one more time to turn the seat automatically.
Step six

13
Release the seatbelt, place your feet on the ground
and stand up.
Step seven

14
Step eight
DeVi Stairlifts
UP - 000001
UP - 000004
UP - 000020
UP - 000015
DeVi Stairlifts
42
1. Install the remote app, that you got
from the UP installer, on your phone.
2. Make sure that your bluetooth is on.
3. Select the UP-xxxxxx in your
bluetooth settings.
4. When you select the UP you need
to put in a password.The password is
1234.
5. Open the app on your phone.
6. Push the button “Connect”.
7. Push the button and scan
the QR-code that is on your wall.
8. Now your phone is ready to use
as a remote for your stairlift.
When you do not use the app for
30 seconds you need to re-scan the
QR-code.

15
The UP must always be parked on the charging
contacts. If not you will hear a warning signal and
the UP stairlift will not be charged.
Step nine

When you subscribe to our maintenance service, you
just have to press the power button for 10 seconds.
We will be there to help you 24/7.
16
In case of emergency

The UP stairlift has some safety sensors in the covers
to prevent accidents. For example, when there is an
obstruction on the staircase and the UP stairlift comes in
contact with this obstruction, the UP stairlift will stop
immediately. These safety sensors are in the footrest,
the cover of the carriage and the cover of the wheels.
See the arrows for the locations of the safety sensors.
17
Safety sensors

Technical specifications
Maintenance
Regular maintenance, once a year, is needed to guarantee that your UP stairlift
will keep working properly. This maintenance can only be carried out by
DeVi-Stairlifts authorised dealers/technicians. Never do repairs on the UP stairlift
yourself. We therefore advise you to take out a maintenance contract to ensure
that your stairlift will stay in optimal condition. Contact your dealer for more
information about the maintenance contract.
Cleaning
Clean the UP stairlift on a regular basis. For cleaning avoid excessive use of
water and caustic detergents. Clean the seat, back support, armrests and
footrest exclusively with a damp cloth. Clean the rails regularly with a dry
cloth. If there is dirt on the rails this can easily be removed by a cloth with
lenient detergent. For the first 50 rides, polish can come off the lift due to
the running in of the stairlift. Over time the pinion can leave traces on the rail.
Motor output speed
Method of drive
Power supply
Maximum capacity
Track
Mains supply
This stairlift is designed to comply with:
European safety for stairlift
Software and Hardware standard
EMC standard
Fire resistance
0.15 meters per second
Rack and pinion
24V DC (battery)
125Kg/275lbs
Modular rail, Extruded aluminum, Casted aluminum
50-60Hz, 100-240V AC
EN 81-40:2008
IEC – 61508-2 and IEC – 61508-3
EN61000-6-2
UL94
18

Contact
For information about settings, maintenance or other matters that are not
addressed in these instructions, you can contact your local dealer.
Dealer:
Name ................................................................................................
Address .................................................................................................
Tel .................................................................................................
Check form
19
Name installer
All control devices function correctly
All electrucal safety devices function correctly
The alarm device when activated operates correctly
Undergo without failure a dynamic test to check the forces
imposed by the maximum working load, 125Kg.
The polarity of the charging stations
The staircase is clear from any obstructive objects
Demonstrate the stairlift to the customer
including instructions for the use of the controls, the
positioning of the alarm signal and what to do in case of
an accident or breakdown.
Signature of the customer: