Savaria K2 Plus User manual

OWNER’S MANUAL
(To Be Retained by Owner After Installation
by Authorized Savaria Dealer)
Part No. 001188
08-m05-2020
K2 Plus
Stairlift

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K2 Plus Stairlift Owner’s Manual Part No. 001188, 08-m05-2020
IMPORTANT - READ FIRST
Ensure that only an authorized Savaria mechanic installs and services your Lift. Under no
circumstances is anyone other than a mechanic with Savaria training and authorization
to install, adjust, service or modify any mechanical or electrical device on this
equipment.
Failure to follow this warning can result in safety system compromises or defeat; this can
result in serious injury or death. Savaria accepts no liability for property damage,
warranty claims or personal injury, including death, in this circumstance.
Passenger safety is the result of countless details in the equipment design, manufacture,
and installation. After installation, reliable operation and continual safe operation
requires regular inspection and maintenance as outlined in this manual, or more
frequently where usage, environment, or local jurisdiction requires. As the Owner, you
are responsible for ensuring that regular inspections and maintenance occur in a timely
manner as per the manufacturer’s recommendations and maintenance schedule.
Refer to this owner’s manual for unit description, setup, operating instructions, and a
maintenance schedule for your Lift. Upon completion of installation, the Savaria
mechanic must provide you with the information for the box below and ensure it is
recorded in this owner’s manual. In addition, either you or the Savaria mechanic must
keep any service and/or maintenance records in the Maintenance Record section of this
owner’s manual.
At all times, your Lift must be maintained in compliance with the applicable standard to
which it has been built and installed.
• United States - A18.1 – Safety Standard for Platform Lifts and Stairway Chairlift
• Canada - CSA B355/613 – Platform lifts and stair lifts for barrier-free access
• Europe - EN-81-40 – Stairlifts and inclined lifting platform intended for persons
with impaired mobility
• Europe - 2006/42/EC – Machinery Directive
Depending on your country or region, the local authority code variant may apply.
To ensure safe operation of your Lift, pay careful attention to the important notes, and
follow the instructions and any additional safety regulations in this manual.
FOR OWNER’S RECORDS
Customer Name: ________________________________________________
Installing Dealer: ________________________________________________
Dealer’s Telephone Number: ______________________________________
Date Installed: __________________________________________________
Serial/Job Number: ______________________________________________

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Part No. 001188, 08-m05-2020 K2 Plus Stairlift Owner’s Manual
WARRANTY
Ensure your Savaria Dealer provides you with a copy of the manufacturer’s
limited parts warranty and documentation relating to any Dealer labour
warranty.
-------------------------------------------------------------------------------------------------
CONTENTS
TO ENSURE SAFE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1. DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2. SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
3. FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Seating Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Safety Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Seat Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Footrest and Carriage Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Safety Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Emergency Stop Button (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Overspeed Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Key Switch and Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4. OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Before Operating the Stairlift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operating the Stairlift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Emergency Stop (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Emergency Manual Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
5. TROUBLESHOOTING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Operator Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Stairlift Will Not Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Stairlift is Beeping While Not Moving. . . . . . . . . . . . . . . . . . . . . . . . . .12
Stairlift Stops and Won’t Restart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Diagnostic LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

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K2 Plus Stairlift Owner’s Manual Part No. 001188, 08-m05-2020
TO ENSURE SAFE OPERATION
To ensure safe operation of this equipment, pay careful attention to the
important notes below.
To ensure safe operation of this equipment, pay careful attention to the
important notes below.
• Read this manual carefully before using the equipment.
• To prevent accidents, adhere strictly to the instructions and keep clear
of moving parts at all times.
• Follow instructions on all equipment labels at all times. Replace any
damaged labels immediately.
• Ensure that only qualified personnel perform maintenance and service
on the unit.
• When replacing parts, be sure that only genuine Savaria parts are used.
• This lift is intended for use by a mature person who understands its
proper operation as set out in this manual.
• This lift is to be used ONLY for the transport of a person up/down the
stairway. Do NOT use the lift for any other purpose (such as the
transport of items).
• Do NOT use the lift for firefighting purposes or for evacuation during a
fire.
• Prior to operation, make sure that all areas in and around the lift are
clear of any obstructions.
• Be very careful of others using the stairs while the lift is in operation as
there is a potential risk of collision.
• Test your keys and emergency stop button (if equipped) every month.

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Part No. 001188, 08-m05-2020 K2 Plus Stairlift Owner’s Manual
1. DESCRIPTION
Figure 1 shows the exterior components of the K2 Plus Stairlift.
Figure 1
Backrest
Folding Folding seat
UP/DOWN
toggle switch
Retractable
seat belt
Folding
Carriage footrest
Seat swivel
handle
Key switch
Diagnostic
LEDs
armrests
(under arm)
ON/OFF
switch
(on top of
carriage)
NOTE
:
Plus-seat shown here.
L-seat also available.

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K2 Plus Stairlift Owner’s Manual Part No. 001188, 08-m05-2020
2. SPECIFICATIONS
K2 Plus Specifications
Applications Residential, indoor, straight-run stairway
Commercial (where permitted)
Load capacity
Residential: 400 lb (182 kg)
Commercial: 350 lb (159 kg)
NOTE: Flip-up rail maximum load capacity is 350 lbs
(159 kg)
Maximum travel 32 ft (9.75 m)
Travel speed 15 ft/min (0.08 m/s)
Daily cycle
Normal: 10
Heavy: 25
Excessive: 40
Maximum starts in 1 hour on standard installation: 5
Range of incline 30° to 55°
Temperature range 14°F to 104°F (-10°C to 40°C)
Drive system Rack and pinion
Operator controls Constant-pressure type (rocker switch and remote
control call/send units)
Seat belt Retractable
Motor 24 VDC, 1/3 HP, 2500 RPM
Noise level Does not exceed 70 dBA
Fold-up width 16 5/8” to 18 1/4” (42.2 cm to 46.4 cm)
Fold-out width 27 3/8” to 29” (69.5 cm to 73.7 cm)
Rail Aluminum extrusion
Charging Charges on standard household power (110 VAC)
Emergency operation Full up and down travel on power interruption (full
battery backup)
Options Savaria Link remote monitoring
Warranty 36 months

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Part No. 001188, 08-m05-2020 K2 Plus Stairlift Owner’s Manual
3. FEATURES
Seating Features
The seat assembly swivels in one direction only for transfer in/out of the seat.
For your safety, do not swivel the seat until the unit has stopped. Once the
unit has come to a complete stop, lift up and hold the swivel handle to swivel
the seat. Release the handle to lock the seat in place.
When the stairlift is not in use, the seat, armrests, and footrest can be folded up
to allow for more space on the stairway.
Safety Features
Seat Belt
Always use the retractable seat belt to ensure that you are safely secured in the
chair during travel.
Footrest and Carriage Sensors
There are safety edge sensors on the sides of the footrest and the carriage, and
an underpan sensor on the bottom of the footrest. These sensors will stop the
stairlift if an obstruction is encountered on the stairway.
If you encounter an obstruction, press the opposite side of the toggle switch to
run the stairlift in the opposite direction. Remove the obstacle from the
pathway and proceed in the original direction of travel.
Safety Switches
There are upper and lower safety limit switches to stop the stairlift when it
reaches the top or bottom of the stairway. There are also mechanical stops at
the top of the rail (front and back) to stop the lift from running off the rail.
There is a safety switch for the swivel seat that will prevent the stairlift from
running if the seat is not locked in the riding position.
Emergency Stop Button (Optional)
There may be an optional emergency stop button located on the left arm.
Pressing this button will stop the unit immediately.
Overspeed Brake
There is an overspeed brake that will engage and stop the lift if the normal
downward travel speed is exceeded.

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K2 Plus Stairlift Owner’s Manual Part No. 001188, 08-m05-2020
Key Switch and Power Switch
The stairlift is equipped with a key switch on the bottom of the same arm as the
toggle switch. The unit cannot be operated unless the key is inserted and
turned a quarter turn clockwise to the ON position. Once the key switch is
turned on, flip the ON/OFF main power switch (on the top of the carriage) to
the ON position.
Do NOT turn off the power switch after each trip. Turning off the
power switch stops the batteries from charging and this action
will eventually drain the batteries.
Figure 2
NOTE
Key switch
Power switch
NOTE
:
Plus-seat shown here.
L-seat also available.

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Part No. 001188, 08-m05-2020 K2 Plus Stairlift Owner’s Manual
4. OPERATION
Before Operating the Stairlift
1Ensure the stairway is clear of any obstructions and the stairlift charger is
plugged in at the wall.
2Insert the key and turn it a quarter turn clockwise. Flip the ON/OFF power
switch to the ON position.
3Check that the seat is locked in the riding position for up/down travel.
If the chair has not been used for over an hour, press the remote
button twice to wake it from sleep mode. If the chair has not been
used for over 24 hours, run the chair from the arm toggle switch
for a second to wake it from sleep mode. You can then use the
remotes for normal operation.
NOTE
Operating the Stairlift
1If necessary, use the remote control to call the stairlift to the required end of
the rail for boarding. Be sure to point the remote at the lift when pressing
the button.
2If necessary, fold down the seat, armrests, and footrest.
3Lift up the seat swivel handle, rotate the seat to a comfortable boarding
position, and then release the swivel handle to lock the seat in place.
4Ensure the seat is locked in place before boarding.
5Position yourself in the seat and fasten the seat belt.
6Lift up and hold the seat swivel handle and rotate the seat so you are parallel
to the rail (with your back against the wall). Release the swivel handle to lock
the seat in the riding position.
7Place your feet securely on the footrest and your arms on the armrests.
8Press and hold the toggle switch to move the stairlift in the desired
direction.
9The stairlift will stop automatically at the upper or lower end of the rail, or if
the toggle switch is released.
10 Ensure the stairlift has come to a complete stop before exiting the chair.

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K2 Plus Stairlift Owner’s Manual Part No. 001188, 08-m05-2020
11 Lift up the seat swivel handle, rotate the seat to a comfortable exit position,
and then release the swivel handle to lock the seat in place.
12 When the seat is locked in place, unfasten the seat belt and get out of the
chair.
13 To allow for more room on the stairway when the stairlift is not in use, swivel
the seat back to the riding position, and then fold up the seat, armrests, and
footrest.
14 For more information or training, contact the installing company.
Emergency Stop (Optional)
In the event of an emergency, you can press the optional red Emergency Stop
button located on the arm of the chair. The stairlift will stop immediately. Once
the emergency is dealt with, release the button to restore normal operation.
Emergency Manual Operation
If necessary, you can operate the lift manually using the manual operation tool
(handwheel) as described here.
1Turn OFF the main power switch.
2Remove the manual lowering hole plug from the bottom of the carriage.
Figure 3
Manual
lowering
hole plug

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Part No. 001188, 08-m05-2020 K2 Plus Stairlift Owner’s Manual
3Fit the shaft of the manual operation tool (shown below) into the manual
lowering hole so it engages with the motor shaft.
Figure 4
4For a left-hand unit, turn the handle clockwise for the unit to travel up the
stairs and counter-clockwise for the unit to travel down the stairs.
5For a right-hand unit, turn the handle clockwise for the unit to travel down
the stairs and counter-clockwise for the unit to travel up the stairs.
6When movement of the carriage is complete, call your Authorized Dealer for
service assistance. DO NOT turn the main power back on.

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K2 Plus Stairlift Owner’s Manual Part No. 001188, 08-m05-2020
5. TROUBLESHOOTING AND MAINTENANCE
Operator Troubleshooting
Stairlift will not run
If your stairlift will not run and no lights are on, check the items listed below.
1Make sure the stairlift charger is plugged in at the wall.
2Make sure the key switch is turned ON and the power switch is ON.
3Check the residence main circuit breaker (or fuse) panel for a tripped
breaker tripped or blown fuse.
If your stairlift does not operate and all lights are on, check the items listed
below.
1Make sure the seat is swiveled and locked in the riding position.
2Check around the footrest and carriage for any obstructions.
If the stairlift does not operate after checking the above items, contact your
authorized Savaria dealer.
Stairlift is beeping while not moving
If the stairlift beeps for approximately 20 seconds while not moving, this means
the stairlift is not charging.
Check that the stairlift cord is plugged in to the wall outlet.
If the beeping continues, contact your authorized Savaria dealer.
Stairlift stops and won’t restart
If the stairlift runs to either end of the stairway and then stops and won’t restart,
this means that the battery charge is low.
Charge the stairlift.
If the problem continues, contact your authorized Savaria dealer.

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Part No. 001188, 08-m05-2020 K2 Plus Stairlift Owner’s Manual
Diagnostic LEDs
There are three diagnostic LEDs located on the carriage front panel.
B355 and B613 units DO NOT have the 3 diagnostic LEDs.
Figure 5
NOTE
LED Status
LEDs Meaning
Middle and right LEDs on Left-hand obstruction (or ready to run right)
Middle and left LEDs on Right-hand obstruction (or ready to run left)
Middle LED on Obstruction, both right-hand and left-hand
All LEDS off Safety circuit fault
All LEDs on Ready to run left or right
Maintenance
The owner can perform the 3-month checks; however, the
6-month checks and other maintenance must be performed
by a qualified technician. Contact your Savaria dealer.
Units installed in adverse environments will require additional
maintenance on a monthly basis.
SAFETY CIRCUIT FAULT (SEE OWNER’S MANUAL)
LH OBSTRUCTION (OR READY TO RUN RIGHT)
RH OBSTRUCTION (OR READY TO RUN LEFT)
OBSTRUCTION, BOTH RH AND LH
READY TO RUN LEFT OR RIGHT
NOTE

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K2 Plus Stairlift Owner’s Manual Part No. 001188, 08-m05-2020
Maintenance Schedule
Verification by owner Frequency
Check that the swivel seat switch is working. Ensure
the unit will not travel until the swivel seat is locked in
the riding position.
Check that the footrest and carriage sensors are
working. Ensure the unit stops when it contacts an
obstacle.
Check that the emergency stop button is working (if
equipped). Ensure the unit stops immediately when
the button is pressed.
Check that the seatbelt connects and holds securely.
Check that the seat and arm fold hinge points are
secure.
Every 3 months
Verification/maintenance by technician Frequency
Check the operation of the limit switches. Ensure the
unit stops at the required position at the top and
bottom of the stairway.
Check the operation of the overspeed brake.
Lubricate the angle and straight rollers with synthetic
grease (super lube) or wet graphite grease.
Check that the top mechanical limits are tight.
Check that the rail brackets are tight.
Check that the gear rack is tight and pitched properly.
Check that the footrest is level and tight.
Check for any damaged or worn covers or components
and replace as needed.
Check the wiring connections at all points.
Check for excessive motor, gear or roller noise.
Check for excessive motor temperature.
Every 6 months
Replace the angle rollers and inspect the vertical
rollers for wear (replace if wear is showing).
Lubricate all rollers with synthetic grease (super lube)
or wet graphite grease.
Every 36 months
Lubricate the seat swivel system using wheel bearing
grease. As required

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Part No. 001188, 08-m05-2020 K2 Plus Stairlift Owner’s Manual
Maintenance Record
Date Time Reason for Call Comments Dealer

K2 Plus Stairlift
OWNER’S MANUAL
Part No. 001188
Copyright 2020
Savaria Concord Lifts, Inc.
2 Walker Drive
Brampton, Ontario, L6T 5E1, Canada
www.savaria.com
For service or questions about this product, please contact your installing dealer.
DEALER NAME: _________________________________________________
DEALER PHONE: _________________________________________________
Authorized Savaria Dealer
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