Digital Check SmartSource Expert Micro Elite Operating instructions

Installation and Operations Guide
SmartSource®Expert Micro Elite
SSX1-MICROELITE-RN
SSX1-MICROELITE-RNIJ
June 2019
8227 6059-001

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NO WARRANTIES OF ANY NATURE ARE EXTENDED BY THIS DOCUMENT. Any product or related information described herein is
only furnished pursuant and subject to the terms and conditions of a duly executed agreement to purchase or lease equipment or to
license software. The only warranties made by Digital Check, Inc., if any, with respect to the products described in this document are
set forth in such agreement. Digital Check cannot accept any financial or other responsibility that may be the result of your use of the
information in this document or software material, including direct, special, or consequential damages.
You should be very careful to ensure that the use of this information and/or software material complies with the laws, rules, and
regulations of the jurisdictions with respect to which it is used.
The information contained herein is subject to change without notice. Revisions may be issued to advise of such changes and/or
additions.
Notice to U.S. Government End Users
This is commercial computer software or hardware documentation developed at private expense. Use, reproduction, or disclosure by
the Government is subject to the terms of Digital Check standard commercial license for the products, and where applicable, the
restricted/limited rights provisions of the contract data rights clauses.
FCC Statement
The statement below is included in this document to comply with a Federal Communications Commission (FCC) regulation. The FCC
is an agency of the United States government; thus, the statement below applies to computing equipment installed in the United States
of America. Digital Check is taking appropriate steps to be in compliance with FCC regulations and similar regulations of other
countries.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
▪Reorient or relocate the receiving antenna.
▪Increase the separation between the equipment and receiver.
▪Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
▪Consult the dealer or an experienced radio/TV technician for help.
Caution
Changes or modifications not expressly approved by Digital Check could void your authority to operate this equipment.
Canadian Regulatory Statement
CAN ICES-3(B)/NMB-3(B)
Trademarks
Digital Check is a registered trademark licensed to Digital Check, Inc. in the United States and other countries. SmartSource is a
registered trademark of Digital Check, Inc. All other brands and products referenced in this document are acknowledged to be the
trademarks or registered trademarks of their respective holders.

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Table of Contents
Introduction ............................................................................................................................................................................7
Capabilities overview..........................................................................................................................................................7
Section 1..................................................................................................................................................................................9
Setting up the Unit..............................................................................................................................................................9
Choose a Location...........................................................................................................................................................9
Power Supply ..................................................................................................................................................................9
Need Help?......................................................................................................................................................................9
Opening the Box –Checking box contents ...................................................................................................................10
Connecting cables, install ink cartridge and powering on the unit ..............................................................................12
Section 2................................................................................................................................................................................15
Operating the Unit............................................................................................................................................................15
Powering on the Unit....................................................................................................................................................15
Using the power/start-stop button, and the meaning of the status light....................................................................15
Preparing for Document Flow.......................................................................................................................................16
Document / card preparation.......................................................................................................................................17
Inserting documents and aligning them for proper flow..............................................................................................18
Processing documents ..................................................................................................................................................19
Removing items from the output area .........................................................................................................................19
Stopped-document conditions .....................................................................................................................................19
Clearing stopped documents in the track using the ‘SmartClear’ function..................................................................20
Manually removing stopped documents......................................................................................................................20
Section 3................................................................................................................................................................................23
Automatic cleaning of the unit .........................................................................................................................................23
Detailed cleaning of the unit.........................................................................................................................................23
Cleaning the track .........................................................................................................................................................23
Cleaning the image cameras.........................................................................................................................................25
Cleaning track sensors ..................................................................................................................................................26
Section 4................................................................................................................................................................................27

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Solving problems...............................................................................................................................................................27
Jams in the track ...........................................................................................................................................................27
Poor feeding..................................................................................................................................................................27
Poor quality images.......................................................................................................................................................27
Detailed troubleshooting chart.....................................................................................................................................28
Section 5................................................................................................................................................................................30
Replacement parts............................................................................................................................................................30

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Introduction
Capabilities overview
The SmartSource Expert Micro Elite is a compact, table-top document scanner that can feed, read and image and
endorse a wide range of financial documents, as well as rigid cards such as driver’s licenses and ID cards.
SmartSource Expert Micro Elite machines include the following capabilities:
➢A single manual feed document input
➢An alternate front-entry document input path for processing and imaging both faces of a single rigid card, or a
single document that is outside the normal feeder/track specification
➢A Magnetic Ink Character Recognition (MICR) reader capable of automatically identifying and reading ANSI-
standard E13B and CMC7 MICR encoding
➢Front and rear 600 dpi color image cameras
➢Easy-opening track covers for speedy cleaning and maintenance
➢Inkjet endorsing-single line
➢Easy maintenance
➢One-touch power/start-stop button, with Light Emitting Diode (LED) status indicator
➢Retractable document floor to minimize desktop footprint when not in use
➢Ethernet connectivity to a network
Note –The SmartSource Expert Micro Elite operates in conjunction with a document-processing software application.
This guide describes all the available functions of the SmartSource Expert Micro Elite. Different software applications may
use these functions in different ways, and may not implement all the functions described. This guide cannot describe all
the possible function permutations which a software application may use. Your IT service or application provider should
supply details of the exact operation of your software application.

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Section 1
Setting up the Unit
Choose a Location
➢The unit is for indoor use only
➢The location should be clean, dry, well-ventilated and out of direct sunlight
➢Select a flat, stable location
➢A suitable Ethernet port on the network must be within 7 feet of the rear of the unit
➢A suitable AC outlet (100-240 VAC, 50/60 Hz) must be with 6.5 feet (2 meters) of the rear of the unit
➢Provide adequate clearance on all four sides of the unit to load/unload documents, insert rigid cards, open covers
for cleaning, and make power and Ethernet connections
Power Supply
Your SmartSource Expert Micro Elite unit may be affected by surges or dips in the electrical power supply. These may
cause the unit to pause, or stop working, or require the user to restart the unit. Such surges and dips will generally not
harm the unit.
Surge and dips are usually the result of other large electrical loads on the same branch circuit, such as air-conditioners or
heaters.
If such problems occur, try connecting the unit to a different branch circuit outlet that does not supply other large electrical
loads. If problems persist, it may be necessary to isolate the unit from the power supply outlet using a line conditioning
device or an Uninterruptible Power Supply (UPS), both of which are available from Digital Check.
Need Help?
➢In the USA, you can call the Digital Check Help Desk at 1-847-446-2285
➢For help outside the USA contact your authorized service provider.
➢Online, go to www.digitalcheck.com for general product information, manuals, drivers and downloads and
training/support videos.
➢For replacement, service and support parts, visit www.digitalcheck.com

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Opening the Box –Checking box contents
In addition to your SmartSource Expert Micro Elite unit, the shipping box should contain the following items:
Re-Order number:
MS0083
Also included in the package are the following documents:
Item
Description
Box contents checklist
Ensures correct packing of box contents
Service information/extended
warranty sheet
Describes product warranty and service details and how to obtain more
service and support information
Arrival Quality Report form
Use to report arrival quality of product –please complete and return as
shown
Expert Micro Elite Setup &
Operations
For initial setup and overview of machine functions
For the Expert Micro Elite once you have unpacked the contents of the package, do not connect the Ethernet cable or
any power cords. Device driver software must be loaded onto the host PC before connecting your SmartSource Expert
Micro Elite to the PC.
Consult your IT service provider or application provider to be sure that the correct device driver software and application
software is loaded before connecting and powering your SmartSource Expert Micro Elite unit.
Ethernet Cable
Power supply
Check scanner cleaning card
Ink Cartridge
AC power line cord

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Basic layout of your SmartSource Expert Micro Elite
Image Cover opens for
cleaning
Power/Start-
stop button
Floor Extender- slides out for longer
documents. Note: both floor sections slide out
Right Cover lifts up and
off for track cleaning
Center Cover Lifts up and off for track cleaning and
access to inkjet cartridge

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Connecting cables, install ink cartridge and powering on the unit
1. Locate the power supply and AC line cord.
Note: Use only the power supply that was packed with your SmartSource Expert Micro Elite. Do not
exchange power supplies between units, or use non-Digital Check-supplied power supplies, even if
they look similar.
2. Plug the power cable connected to the power supply into the SmartSource Expert Micro Elite, and then plug the AC
line cord into the power supply-the other end into an AC outlet.
Plug into
scanner
Plug into Power
supply

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It is recommended to remove the ink cartridge if the scanner it to be shipped.
It is recommended to remove the ink cartridge and place in a sealed plastic bag if the scanner is not utilized
for extended periods of time.
Step 3-Install the inkjet
cartridge:
Step 3

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4. Locate the Ethernet cable and connect it to the SmartSource and to a suitable Ethernet outlet.
a. Use only the Ethernet cable that was supplied with the unit, or a similar Ethernet cable.

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Section 2
Operating the Unit
Powering on the Unit
Press the power button. The blue status light within the button will light. When the unit is ready for use, the light will
stay on.
Using the power/start-stop button, and the meaning of the status light
The power/start-stop button has various functions when the machine is working. The blue status light within the button
tells you the condition of the machine.
Function
Operation of button & Blue Status LED
Power on
Press and hold the button for more than 2 seconds-
power button light will be on for a couple seconds and
the will be blinking
Power off
Press and hold the button until the power button light
turns off
Clear document
from track –
‘SmartClear’
function
Press the button for more than 1 second and less
than 5 seconds, then release the button. After 1
second, light will blink more quickly to show that
‘SmartClear’ function has been selected.
The track will start and eject the stopped document,
then stop.
.
Status Light Indication/Function Chart
See Page Below for Expert Micro Elite Models starting with serial # 9203XXXXX

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Below is a chart for LED power button indication/function for Expert Micro Elite models starting with serial #
9203XXXX:
LED COLOR
LED
STATE
SCANNER STATE
RED
SOLID
USB or Ethernet cable not connected
RED
BLINKING
Scanner error
RED
SLOWLY
BLINKING
Application generated error
RED
RAPID
BLINKING
Serious Scanner error (Cycle Power On Scanner)
BLUE
SLOWLY
BLINKING
Cable is connected
BLUE
BLINKING
Application is connected; Scanner is Idle
BLUE
SOLID
Scanner is ready to scan or is Actively Scanning
BLUE
RAPID
BLINKING
1. Press power button down 6 sec. = Scanner OFF
2. Press power button down 1 sec. & Release = Motors ON (Clear Track)
PURPLE
RAPID
BLINKING
In Cleaning Mode (Press/Release Power Button 3 times to enter this
mode)
RED/PURPLE
SLOWLY
BLINKING
USB or Ethernet cable not connected; Cleaning Required
PURPLE
SLOWLY
BLINKING
Cable is connected; Cleaning Required
PURPLE
BLINKING
Application is connected; Cleaning Required
PURPLE
SOLID
Actively Scanning; Cleaning Required
Preparing for Document Flow
1. Adjust the Floor Extender to the fully extended position.
2. For proper feeding, the Floor Extender should be extended to support the documents in the feed hopper and prevent
them from tipping or skewing.

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Document / card preparation
The SmartSource Expert Micro Elite is optimized to work with the majority of normal financial documents. However, the
unit will function acceptably with a wide range of paper weights and thicknesses, from thicker tab-cards to thin multipart
form stock, as well as specialty items like ATM envelopes.
If you process such documents, you may notice minor degradations in performance, degraded stop rate or increased
noise while running.
1. For trouble-free operation, documents and cards should be clean, dry and free of attached objects such as staples,
paper clips, sticky tape or rubber bands.
2. Smooth out creases, folds and dog-eared corners.
a. Creased and folded documents may cause shadows or other defects in document images.
b. Dog-eared corners may cause the machine to stop because it appears that part of the document is
missing. This is not an error, but a deliberate feature to prevent the processing of incomplete documents.
3. Torn documents should be removed, or placed in a carrier envelope for proper processing
a. A torn document may be further damaged if it is processed again.
The unit is designed to fully process documents with the following length and height limits:
Floor Extender
shown fully
extended
Pull in this direction to
fully open Floor Extender

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Condition
Minimum
Maximum
Document length
2.9 inches (74 mm)
9.25 inches (235 mm)
Document height
2.0 inches (51 mm)
4.25 inches (108 mm)
Documents longer or shorter than the specified limits should be removed. Documents which are too long or too short may
cause jams or feeding problems, and can cause the application to stop processing.
Documents as tall as 5.8 inches (148 mm) or A5 size can be fed and processed normally, but they will not be fully
imaged. Only the lowest 4.25 inches (108mm) of the document will be imaged.
ID card track:
The SmartSource Expert Micro Elite will feed and image both sides of a flat, rigid card, such as a driver’s license or ID
card. The maximum card thickness is 0.030” (0.75 mm). Thicker cards, or credit cards with embossed characters, can be
fed, however, they may jam in the unit depending on the card thickness, and the image quality may be degraded.
The SmartSource Elite series is designed to process documents adhering to Digital Check Document Design Guidelines
4326 6808.
Inserting documents and aligning them for proper flow
Documents with encoding should be inserted with the code line facing forward, as shown.
For best performance and fewest problems, the document should be inserted into the feed area with the leading and
lower edges aligned as consistently as possible, and with the leading edge aligned with the line printed on the cover.
Main Track: MICR Reading, Inkjet Endorsing plus
Front and Rear Image.
Checks and documents only-No hard cards
Code line faces
forward
Leading edge of
document aligned
to line printed on
cover
Note document
bottom edge flat on
base and Floor
Extender for best
performance

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If the bottom edge is not aligned, the unit may not be able to read the code line, and document images may be skewed.
Processing documents
When a document is placed in the feed area, the unit may begin processing automatically, or you may need to press the
start-stop button briefly to start processing. How this works depends on your document processing software application.
The document will be fed singly from the feed area and stopped in the output area. To continue processing, place another
document in the feed area. Depending upon your application, the unit may resume processing automatically, or you may
need to press the start-stop button again to resume.
Removing items from output area
Pull document out of the output as shown. The document will stop in the last pinch of the drive.
Stopped-document conditions
If the unit stops with a document in the track (between the feeder input and the output area), first refer to the application to
determine the cause of the stoppage. Many stoppages are not the result of any problem with the unit, but may be caused
Pull out document in direction shown

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by application delays or other non-physical errors. Follow the instructions on the application screen to decide how to
handle the stopped document.
Clearing stopped documents in the track using the ‘SmartClear’ function
To remove a stopped document from the track, first use the ‘SmartClear’ function (see Using the power/start-stop button,
above). This will cause the unit to drive the stopped document out of the track.
Manually removing stopped documents
If the stopped document is not ejected, then open the front and image covers (see Basic layout of your SmartSource
Expert Micro Elite above) and remove the stopped document by pulling it parallel to the track, as shown below. Avoid
pulling the document straight up and out of the track.
Pull out stopped document from the front-
parallel to the track
Pull out stopped document-open Image
cover & pull out parallel to the track