Dimplex DXC20TIE7 User manual

08/54038/0 ISSUE: 2
Contrast Convector Heaters
Model: DXC20TIE7, DXC30TIE7, DXC30FTIE7
These instructions should be read carefully
and retained for future use. Note also the
information presented on the appliance.
INSTRUCTION MANUAL
Installation and Operating

IMPORTANT SAFETY ADVICE
WARNING: This appliance must not be
used in a bathroom
WARNING: Do not use this heater in the
immediate surroundings of a bath, a shower
or a swimming pool
WARNING: This heater must not be located
immediately below a fixed socket outlet
The heater carries a warning
symbol to alert the user to the risk
of fire that exists if the heater is
accidentally covered
WARNING: In order to avoid a hazard due
to inadvertent resetting of the thermal cut-
out, this appliance must not be supplied
through an external switching device, such
as a timer, or connected to a circuit that is
regularly switched on and o by the utility
This appliance can be used by children
aged from 8 years and above and
persons with reduced physical, sensory or
mental capabilities or lack of experience
or knowledge if they have been given
supervision or instruciton concerning the
use of the appliance in a safe way and
understand the hazard involved. Children
shall not play with the appliance. Cleaning
and user maintenance shall not be made by
children without supervision.
Children of less than 3 years should be
kept away unless coninuously supervised.
Children aged from 3 years and less than 8
years shall only switch on/o the appliance
provided that it has been placed or installed
in its intended normal operating position
and they have been given supervision
or instruction concerning the use of the
appliance in a safe way and understand
the hazard involved. Children aged from 3
years and less than 8 years shall not plug
in, regulate and clean the appliance or
perform user maintenance.
CAUTION: Some parts of this product
can become very hot and cause burns.
Particular attention has to be given where
children and vulnerable people are present.
If the mains lead is damaged, it must be
replaced by the manufacturer or its service
agent or a similarly qualified person in
order to avoid a hazard
DO NOT use the heater on deep pile
carpets or the long hair type of rugs. Keep
combustible materials such as drapes and
other funishings clear from the front, sides
and rear of the heater.
DO NOT use this heater if it has been
dropped.
DO NOT use if there are visible signs of
damage to the heater
Use this heater on a horizontal and stable
surface, or fix it to the wall as applicable.
DO NOT use the heater to dry your laundry
WARNING: Do not use this heater in
small rooms when thy are occupied by
persons not capable of leaving the room
on their own, unless constant supervision is
provided
WARNING: To reduce risk of fire, keep
textiles, curtains, or any other flammable
material a minimum distance of 1m from the
air outlet
The instruction leaflet belongs to the
appliance and must be kept in a safe place.
If changing owners, the leaflet must be
surrendered to the new owner.
IMPORTANT
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR
FUTURE REFERENCE. Note also the information presented on the appliance

Dimensions (millimetres)
Model Specification
DXC20TIE7: 2.0kW convector heater with electronic controls
DXC30TIE7: 3.0kW convector heater with electronic controls
DXC30FTiE7: 3.0kW convector heater with electronic controls and
turbo boost
Electrical Connection
WARNING: THIS APPLIANCE MUST BE EARTHED
The use of an extension lead or multi-plug adaptor is not adviced when connecting this product to the mains. Connection through these
deviced could lead to risk f overloading, overheating and even fire at the extention lead or adaptor due to inadequate connection quality
This heater must be used on an AC (~) supply only and the voltage marked on the heater must correspond to the supply voltage. This
heater is fitted with a rewirable plug incorporating a a 13 amp fuse. In the event of replacing the fuse in the plug supplied, a 13 amp fuse
approved by ASTA to BS 1362 must be used. If any other type of plug is used, a 15 amp fuse must be fitted in the plug, the adaptor, or at
the distribution board.
IMPORTANT: If the plug is not suitable for your socket, the 13 amp plug should be removed. Before wiring the appropriate plug, please note
that the wires in this mains lead are coloured in accordance with the following code:
GREEN AND YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
Connect the GREEN AND YELLOW wire to the terminal marked ‘E’ or by the earth symbol, or coloured GREEN or GREEN AND YELLOW.
Connect the BROWN wire to the terminal marked ‘L’ or coloured RED. Connect the BLUE wire to the terminal marked ‘N’ or coloured
BLACK
230
MIN
695 - 3.0kW
575 - 2.0kW
418
150
450
MIN
350
250
MIN
Technical Data
Model Identifier(s) DXC20TIE7 DXC30TIE7 DXC30FTIE7
Heat output (kW)
Nominal heat output Pnom 2 3 3 kW
Minimum heat output (indicative) Pmin 2 3 3 kW
Maximum continuous heat output Pmax,C 2 3 3 kW
Auxillary electricity Consumption
At nominal heat ourput elmax 0.00 0.00 0.00 kW
At minimum heat output elmmin 0.00 0.00 0.00 kW
In standby mode elSB 0.00 0.00 0.00 kW
Tubo Fan N N Y
Contact details Glen Dimplex Heating and Ventilation, Millbrook House, Grange Drive,
Hedge End, Southampton, SO30 2DF
WARNING: DO NOT USE THE HEATER UNTIL THE FEET OR WALL BRACKETS ARE FITTED CORRECTLY
The product can be used as an installed or portable unit. Once the desired application has been decided upon and the requirements below have
been met the product is ready to be used. Simply plug in and switch on at the wall socket.
There are various control options available with various combinations via the membrane buttons and segmented display. Please note - the
element has been coated with a protective film which will burn o during the first few minutes of use and may cause a small amount of fuming.
This is quite normal - the fumes are non-toxic and will quickly disappear. We recommend that you open a window to ventilate the room when
using the heater for the first time.
Using the Heater

Using the Heater
Plug in and switch on at the wall socket.
The clock will operate all the time that the heater is connected to the
mains supply, regardless of the setting of the control unit.
Lay the heater on its back and remove the wall mounting brackets - see
‘Wall Mounting’. Locate the footfixing screw (see ‘a’ in Fig. 3) and remove
the screw using an X-head screwdriver, then align foot over slots and
holes in base (see ‘b’ in Fig. 3) and push into the slots. Finally take the
foot fixing screw, insert and tighten using a screwdriver to secure the foot.
Locate the heater on the top brackets and allow it to hang in place. Fit
the bottom bracket into the slot in the heater and then fix it to the wall.
Test that the heater is now securely fixed to the wall.
Free Standing Use
WARNING: NEVER USE THE HEATER FREE STANDING WITHOUT
THE FEET FITTED
NOTE: The wall mounting brackets must be removed before the
foot can be fitted. The brackets should be retained for wall
mounting the product in the future if required
Control Unit
The heater is supplied with a configurable electronic control, consisting
of a display, a LED screen and five membrane buttons. The control unit
is located on the right hand side of the panel.
The set functions and values are shown on the display.
The LED lights up red when heating ON
358mm centres - 2kW
478mm centres - 3kW
518mm Min.
Bracket Slot
515mm Min.
Floor
3 No. Wall
Mounting
Brackets
Shelf / ceiling
Fig. 2
Wall Mounting
Three idential wall mounting brackets are secured to the base of the
heater with afixing screw. To wall mount the appliance, first removve
the brackets as follows:
Lay the heater on its back.
Following the sequence in Fig. 1 - identify and remove the fixing screw
securing the brackets located beside the mains cable as shown in (a),
then pull out the brackets and rotate them to disengage them from the
slot (b). Withdraw the brackets from slot (c).
Select a suitable position on a wall, near to a mains power socket,
making sure that there is at least 230mm below the heater at at least
450mm above the heater of unobstructed space. See also ‘Positioning
the hetaer’. Fix the two top retaining brackets to the wall, sucing suitable
fixings, for 2kW models at 358mm centres and 3kW models at 478mm
centres - see Fig. 2.
(b) (c)
Fig. 1
Wall Mounting Brackets
Positioning the Heater
Always ensure that the heater is stood on a firm, level base near to, but
not directly underneath a suitable mains supply socket.
Ensure that curtains and furniture are not positioned close to the chosen
position, as this would create a potential fire hazard.
We recommend that the heater should be wall-mounted in rooms where
children may be left unattended, see ‘Important Safety Advice’.
If young children, the aged or infirm are likely to be left in the vicinity of
the heater, we advice that the adequate precautions should be taken.
We recommend that a guard be fitted to ensure contact with the heater
is avoided and objects canot be inserted into the product.
For further information, please contact our guard supplier direct on Tel.
No. 0207 987 1184, or in case of diculty or for further advice contact
the Customer Helpline.
(a)
Value down/up
Set program
Select Operating Mode
Save Entry
Copy
Advance
Automatic Operation
Time block o
Time block on
Manual Operation
Program no. (1-4)
Weekday
Setting the time
Heating operation o
Heating operation on
Key lock

Setting the Time and Week Day
The time and day are set with the following steps:
• Press and hold the PROG key for three seconds. The clock sybol
appears. The hours and display flashes.
• Use the +/- keys to set the hours. Press the ENTER key. The
minutes diplay flashes
• Use the +/- keys to set the minutes. Press the ENTER key. The
weekday flashes.
• Use the +/- keys to set the weekday. Press the ENTER key. The
CLOCK symbol disappears. Setting is complete
Selecting the Operating Mode
Pressing the MODE key switches the operating mode between MANUAL
ON, MANUAL OFF and AUTO.
MANUAL ON
• Manual heating operation switched on
• Display alternatives between room temperature settting and
current time
• Room temperature is set with +/-
MANUAL OFF
• Heating operation switched o
• The current time is displayed
• Room temperature cannot be set
NOTE: In MANUAL OFF operating mode, frost protection takes
place. If the room temperature is 5°C or less, the heating
device is switched on automatically
AUTO
• Automatic mode (week program) activated
• Display alternates between room termpature setting and current
time
• Heating operation takes place in the specified time blocks for
ON and OFF
• Room temperature is set with +/-.
No time blocks are specified at the factory. These must be defined by
the user as required
NOTE: In time block OFF, frost protection is set at the factory. If
the room temperature is 5C or less the heating device is
switched on automatically
MODE
• Automatic mode (week program)
• Manual operation ON
• Manual operation OFF
ENTER
• Save entry
PROG
• Week program, set clock
KEYS +/-
• Used to navigate through the menu and to change the setting values
Key Functions
Operating Modes
Automatic Operation
Up to four heating program (ON/OFF) can be set for each weekday. A
room temperature can be specified for each heating program. AUTO
appears on the display.
Manual Operation
Manual specification of the room temperature. MANUAL ON or MANUAL
OFF appears on the display
Advance
Switch to the next program item in automatic mode. ADVANCE appears
on the display
NOTE: In manual operation (MANUAL ON), the room temperature
can be specified with the +/- keys. In automatic mode, the
room temperature setting is only carried out for the current
time program
NOTE: For extended operation, it is advisable to use the AUTO
operating mode to reduce the operating costs
Four time blocks are available per day. These can be adapted for each
weekday.
• Select AUTO operating mode by pressing the MODE button
• Press the PROG key. WEEKDAY display flashes.
Order from top to bottom:
M= Monday,
T= Tuesday,
W = Wednesday
T = Thursday
F= Friday
S = Saturday
S = Sunday

• Press + to select more weekdays.
• The selected weekdays are marked with a triangle displayed
perminently. The days Monday to Friday are selected on the screen
at the top. Deselect weekdays with the - key.
• Press the ENTER key. The settings are saved. COPY flashes three
times. Setting is complete.
Frost Protection
In MANUAL OFF operating mode and Auto operating mode (time block
OFF), frost protection takes place. If the room temperature is 5° C or
less, the heating device is switched on automatically.
• Use the MODE key to select the operating mode AUTO
• Press and hold the + and - keys for three seconds
• ECO appears
• Activate / deactivate the function with the +/- keys:
• ON = Adaptive start activated
• OFF = Adaptive start deactivated
• Press the ENTER key. Setting is saved.
Options
Key Lock
This function can be used to lock the operating elements
• Press and hold the ENTER key and MODE key for one second
• The LOCKED key symbol appears in the display.
• To unlock, press and hold the ENTER key and the MODE at the
same time again
NOTE: No settings can be made if the key lock is activated
Use the +/- keys to set the weekday
Setting time block ON
• press the ENTER key. P1 (period 1) and ON apprears. The hours
display flashes
• Use the +/- keys to set the hours. Press the ENTER key. The
minutes display flahses.
• Use the +/- to set minutes (in 10 minute increments
Setting time block OFF
• Press the ENTER key. P1 (program 1) and OFF appears. The hours
display flashes.
• Use the +/- keys to set the hours. Press the ENTER key. The
minutes display flashes.
• Use the +/- keys to set the minutes
Temperature setting
• Press the NTER key. Temperature setting appears
• Use the +/- keys to set the temperature.
• Press the ENTER key. P2 (program 2) and ON appears. The hours
display flashes.
The programs P2, P3 and P4 can be set in the same way.
NOTE: To exit the program early, press the PROG key
Copying Programs
To copy the newly set programs P1 - P4 to other days, proceed as follows.
• After carrying out the Temperature Setting, press and hold the
ENTER key until COPY appears.
Adaptive Start
This function guarantees that, in automatic mode (week program), the
set room temperature is achieved exactly at the start of the switch-
on time.
Example:
In the timer menu, a set room temperature of 22°C is specified. The
current room temperature is 17° C. The heating device switches on early
so that the specified room temperature of 22° C is reached by 07:00.
Turbo Fan model - DXC30FTiE7
The turbo fan can be used to circulate the heat around the room to help
it reach the desired temperature more quickly. On this model with the
ON/OFF switch at position ON and the turbo switch in it’s O position
there will be 2kw output from the convector (Note 2kW is only possible
with turbo O). To acheive 3kW output now turn on the turbo switch
which will combine the 2kW setting with a 1kW fan boost setting to give
the total output of 3kW with fan boost.

Recycling
Terms and Conditions
What is not covered by a Dimplex Guarantee?
For electrical products sold within the European Community. At the end of the electrical products useful life it should not be disposed
of with household waste. Please recycle where facilities exist. Check with a Local Authority or retailer for recycling advice in your
country. Batteries should be disposed of or recycled in accordance with WEEE Directive 2012/19/EU. Packaging should be recycled
where possible.
Dimplex products deliver reliable service for normal, household use in domestic settings. All Dimplex products are individually tested before
leaving the factory.
If you are a consumer and you experience a problem with your Dimplex product, which is found to be defective due to faulty materials or
workmanship within the Guarantee Period, this Dimplex Guarantee will cover repair or - at the discretion of Dimplex – replacement with a
functionally equivalent Dimplex product.
The Dimplex Guarantee Period is two calendar years from the date of purchase of your Dimplex product, or the date of delivery of the product,
if later. The Dimplex Guarantee is conditional upon you providing the original purchase receipt as proof of purchase. Please therefore retain your
receipt as proof of purchase.
If you do experience a problem with your Dimplex product please call the Helpline on 0344 879 3588 or visit
https://www.gdhv.com/contact-us and complete the online form. For ROI please email [email protected] or call
[phone]. We will need details of your Dimplex product, its serial number and a description of the fault which has occurred. You can
find the model number and serial number for your Dimplex product on the appliance rating label. Once we receive your information and proof
of purchase we will contact you to make the necessary arrangements.
If your Dimplex product is not covered by this Dimplex Guarantee there may be a charge to repair your product. However, we will contact you
for agreement to any charges before any chargeable service is carried out
• The Dimplex Guarantee is valid for Dimplex from the date of purchase of your Dimplex product from a recognised retailer in the country of
purchase and use, or the date of delivery of the product if later, always provided the original receipt has been retained and is produced as
proof of purchase.
• You must provide to Dimplex or its authorised agents on request the original receipt as proof of purchase and - if required by Dimplex - proof
of delivery. If you are unable to provide this documentation, you will be required to pay for any repair work required.
• Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its authorised dealer(s) and any parts that are replaced will
become the property of Dimplex. Any repairs performed under the Dimplex Guarantee will not extend the Guarantee Period.
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date of delivery of the replacement Dimplex product to you.
• The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential loss or damage including but not limited to loss or
damage to any other property.
• The Dimplex Guarantee is in addition to your statutory rights as a consumer and your statutory rights are not aected by this Dimplex Guarantee.
Contact details
Glen Dimplex Heating and Ventilation, Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
The Dimplex Guarantee does not cover any of the following:
• Any fault or damage to your Dimplex product due to faulty materials or workmanship occurring outside the one-year Guarantee Period.
• Any fault or damage occurring to any pre-owned Dimplex product or to any other equipment or property.
• Accidental damage to your Dimplex product or damage to your Dimplex product from external sources (for example, transit, weather,
electrical outages or power surges).
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- Not due to faulty materials or workmanship or which is due
to circumstances outside Dimplex control.
- Caused by use of your Dimplex product for anything other than normal domestic household purposes in the country where it
was purchased.
• Caused by any misuse, abuse or negligent use of the Dimplex product, including but not limited to any failure to use it in accordance with
the Operating Instructions supplied with the product.
• Caused by any failure to assemble, install clean and maintain your Dimplex product in accordance with the Operating Instructions supplied
with the product unless this was carried out by Dimplex or its authorised dealers.
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• Caused by use of any consumables or spare parts for your Dimplex product which are not Dimplex - specified.
What does a Dimplex Guarantee Cover?

Customer Helpline: 0344 879 3588
[e-mail]
www.dimplex.co.uk
Glen Dimplex Heating and Ventilation
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
© Glen Dimplex. All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without
prior permission in writing of Glen Dimplex
This product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3. These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC