Dimplex X40003bk User manual

50 Inch Electric Fireplace

User Manual

CONSUMER SAFETY INFORMATION

Read this manual before installing and operating this appliance.

Failure to follow these instructions may result in electric shock, fire property,

or personal injury.

Do not store or use gasoline or other flammable liquids in vicinity of this appliance.

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IMPORTANT SAFETY INFORMATION!

WARNING

Read all instructions before using this heater!

This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot

surfaces. If provided, use handles when moving this heater. Keep combustible

materials, such as furniture, pillows, bedding, papers, clothes, and curtains at

least 3 feet (0.9m) from the front of the heater, and keep them away from the

sides and rear.

Extreme caution is necessary when any heater is used by or near children or

invalids and whenever the heater is left operating and unattended.

DO NOT operate any heater with a damaged cord or plug or after the heater

malfunctions, has been dropped or damaged in any manner, Discard heater, or

return to authorized service facility for examination and /or repair.

DO NOT run power cord under carpeting. DO NOT cover power cord with throw

rugs, runners, or similar coverings. DO NOT route power cord under furniture or

appliances. Arrange power cord away from traffic area, and where it will not be

tripped over.

WARNING

Connect to properly grounded outlets ONLY.

DO NOT insert or allow foreign objects to enter any ventilation or exhaust

openings, as this may cause electric shock or fire, or damage the heater.

To prevent a possible fire, DO NOT block air intakes or exhaust in any manner.

Doing so could cause a fire. DO NOT use on soft surfaces, like a bed, where

openings may become blocked.

A heater has hot and arcing or sparking parts inside. DO NOT use it in areas

where gasoline, paint, or flammable liquids are used or stored.

Use this heater only as described in this manual. Any other use not recommended

by the manufacturer may cause fire, electric shock, or injury to persons.

ALWAYS plug heaters directly into a wall outlet/receptacle. Never use with

an extension cord or relocatable power tap (outlet/power strip).

DO NOT place the heater near a bed because objects such as pillows or

blankets can fall off the bed and be ignited by the heater.

NEVER use this heater in bathrooms, laundry rooms, or any other location

where the heater could fall into a bathtub or pool, become damp or come in

contact with water.

AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust,

lint, or other Blockage.Unplug the unit and clean with a vacuum ONLY.

DO NOT rinse or get wet.

ALWAYS hung to wall bracket before use. DO NOT set on the floor, or other

surface, to use.

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PREPARATION

NEVER use a wall hung bracket from another manufacturer.

This product is not intended to be a primary heat source.

It is for supplemental heat only.

INDOOR use only! NEVER use this heater outdoors! Doing so may result in

electric shock!

Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!

ALWAYS turn this heater off before unplugging it from the outlet.

ALWAYS disconnect this unit from the power supply before performing any

assembly or cleaning, or before relocating the electric fireplace.

NEVER leave this heater unattended. ALWAYS unplug this heater when not in use.

ALWAYS store this heater in a dry location.NEVER use the fireplace if it has

become wet.

NEVER plug this heater into an outlet that is old, cracked, or has any loose wires

or connections. Plugging this heater into a faulty outlet could result in electric

arcing within the outlet that could cause the outlet to overheat or catch fire.

ALWAYS check your heater cord and plug connections with each use!

i)MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections or

loose plugs can cause the outlet to overheat.

ii)Heaters draw more current than small appliances. Overheating may occur

even if it has not occurred with the use of other appliances.

iii)During use check frequently to see if the plug outlet or face plate is HOT!

iv) If the outlet or face plate is HOT, discontinue use immediately and have a

qualified electrician inspect and/or replace the faulty outlets.

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The power cord supplied with the heater

has a plug with two flat blades (live and

neutral) and one round pin (ground). If a

3-slot receptacle is not available,

an adapter MUST be used. The adapter MUST

be properly grounded to the outlet box

(see figure at right).

(Note:Adapter NOT INCLUDED.)

SAVE THESE INSTRUCTIONS!

This product includes a GLASS panel! Always use extreme caution when handing

glass. Failure to do so could result in personal injury or property damage.

Remove all parts and hardware from the carton and place them on a clean, soft, dry

surface. Parts and assembly steps are grounded for wall-hanging or recessing use.

Check the parts list to make sure nothing is missing. Dispose of packaging materials

properly. Please recycle whenever possible. You will need the following tools

(not included): Phillips screwdriver; stud finder; level; tape measure; electric drill; 1/4”

wood drill bit, hammer.

Grounding Pin

Adapter

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Grounding instructions：

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This heater is for use on 120 volts. The cord has a plug as shown at A in Figure

60.1. An adapter as shown at C is available for connecting three-blade

grounding-type plugs to two-slot receptacles.

The green grounding lug extending from the adapter must be connected to a

permanent ground such as a properly grounded outlet box.

The adapter should not be used if a three-slot grounded receptacle is available.

NOTE: Adaptors are NOT for use in Canada

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PARTS & HARDWARE

Specification and Dimension

PRODUCT DIMENSIONS

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A - Fireplace

B - Wood Screws

D - Decorative

Crystals E - Log set

F G

C-Drywall anchors

Remote control

A

Model

Number B

B

C

D

E

F

G

X40003BK

50”

127CM

19”

48CM

5.1”

13CM

46.5”

118CM

18”

45.5CM

10.6”

27CM

43.3”

110CM

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WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR

LACQUER MUST BE HEAT RESISTANT TO PREVENT DISCOLOURATION

PREPARATION

WARNING

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Your appliance is a wall hung, recessed and /or mantel installed appliance. Select a

suitable location that is not susceptible to moisture and is away from drapes, furniture

and high traffic areas.

NOTE：Follow all National and local electrical codes.

MINIMUM CLEARANCE TO COMBUSTIBLES

Measurements are taken from the glass front.

Bottom 0”Top 11.8”(300mm) to mantel

Sides 0”Top 11.8”(300mm) to mantel

Back 0”

MANTEL

FLOOR

SIDE VIEW

11.8”(300mm)

MINUMUM MANTEL CLEARANCES

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STEP A. Selection a dry wall to open a hole for fireplace box. Size of

hole as below chat.

STEP B. Punch 4 holes around the wall and install 4 Drywall anchors

(Part C), please drive C completely into the wall.

Framing Hole Size

Model Number W H

X40003BK 47.5”(120.6cm) 19”(48.3cm)

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RECESSED TO WALL INSTALLATION

Only qualified person can perform the installation.

WARNING

47.5”

19”

hole size

W

H

( A )

Wall Anchors

(4pcs)

49”

13.39”2.16”

W

H

( B )

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STEP C. Take off the screws （The fourth screw from top to bottom) in

both sides of fireplace. Figure (C)

STEP F. Take off the two screws in both sides of fireplace. Figure (C)

If the appliance is fully recessed into the wall:

STEP G. Place the front panel lock the appliance. See Figure (G)

STEP H. Fireplace will be like this after installation Figure (H)

Use the 4 screws(provided) to lock the appliance into wall with the

existing two side flanges, see Figure(F)

Install the media and re-install the glass front.

STEP D. Remove packaging attachments from the log set.

1.Remove the front grass.

2.Remove the pear cotton block.

3.Remove the log set’s packaging bag.

STEP E. Have two person to take the glass panel out of the fireplace

box. Place it to a soft and clean place. Figure (E)

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（C）

（F）（G）（H）

（E）

The fourth screw

from top to bottom

hole size

W

H

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Due to the many different materials used on different walls, it is highly recommended

that you consult your local builder before you install this appliance on the wall.

Wall Hung Installation

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1.You can see 2 clips on the back of the device

2.Install 6 screws B and C to fix part G to the wall

3. Install the 2 clips on the back of

the device to part G

4. Install 2 screws F on both sides of

the device to fix the device to the wall

F

G

Only qualified person can perform the installation.

WARNING

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B

C

G

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Logset /Crystal Ember Installation

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Only qualified person can perform the installation.

WARNING

1.Remove the screws (The fourth screw from top to bottom) on both side

of the device to remove the front grass.

2.Take out the logset inside. 3.Put the decorative crystals in.

4.Install the glass plate.

The fourth screw

from top to bottom

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1.When replacing the logset or decorative

crystals, you need to turn off the power.

2.When using log set, you need to take out

the white shading plate inside.

3.When using decorative crystals, suggest to

put the white shading plate in, otherwise you

may feel dazzling.

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Read and understand this entire owner’s manual, including all safety

information, before plugging in or using this product. Failure do to so

could result in electric shock, fire, serious injury, or death.

WARNING

OPERATION INSTRUCTION：

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Plug in a power plug hear a long buzzer and the electric fireplace is in standby mode.

Press the POWER key on the keyboard to show red, and the rest of the display is not

displayed. At this time, the electric fireplace is in standby mode.

Note: the ICONS on the keypad have the same function as the ICONS on the remote

control.

small remote control

Remove the romote control

insulation sheet.

PULL

POWER

ICONS FUNCTIONS

Switch on/off Button:

Switch On: Press the POWER button on keyboard or on remote control with a short

buzzer sound,the electric fireplace starts to work, the POWER button on the

keyboard with blue color, other keys with white color, the LED lights on the front

and back start to light up, the display window shows the room temperature .

When the input terminal of the controller is energized (that is, the power supply is

110V), only the power indicator of the touch panel lights up, and the digital tube

and other lights are off.

Self-check Function when plugged in:

The fan and heating frame will run for 30 seconds and 10 seconds to dissipate

heat after plugging in. All 9 flame colors will be on once, each frame color will last

for 3 seconds, and the reflector motor and the light start synchronously, and keep

rotating until the light goes out.

Switch O: Press the POWER button on keyboard or on remote control with a short

buzzer sound, the LED light will be off/electric fireplace will be off/heating will be

off. The POWER button on the keyboard will turn red to show all functions off.At

the same time, the fan inside the fireplace will continue to last for 10 seconds after

switching off, then the fireplace is in standby state.

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HEATER

TIMER

High Temperature & Low Temperature Setting:

Press “HEATER” button for 3 seconds to switch the temperature between °F and °C

( Note: The switch function is not available for different batches of fireplaces.)

The initial default temperature is 72°F. If you need the fireplace runs the low

temperature heating mode, press the HEAT button on the touch panel or remote control

to switch your desired mode (Low temperature mode). (Press the button for the 1st

time, the display window shows that the current heating mode, such as the default

mode is high temperature heating, that is,"HH". Press the button again, the display

shows "LL", that is low temperature heating mode. Press the button for the 3rd time, it

displays OO, that is, the heating mode became OFF mode. The heating mode will be

work on "HH-LL-OO" three modes in cycles. ) If you need to turn off the heating setting,

you can also press the "DOWN" button. If the setting temperature is lower than room

temperature, the heating function cannot be activated. When the heating is turned off,

the fan inside the electric fireplace will work last for 10 seconds before totally stopped.

Timer Setting:

Timer can be set between 0-12 hours. The default timer is 0 hours. You can set it

according needs with "TIMER" on touch panel or remote control. Press "TIMER" button

when the display window shows "00" and flashes, then the timer will change ( From

0.5H-1.0H-1.5H-2H-...-11H-11.5H-12H) when you press. After setting to the required

timer, the indicator light will flash for 10 seconds, then the setting is successful. Then the

display window could back to show the room temperature.

Temperature Increasing Button:

The temperature can be set from 60°F (15°C) to 97°F (36°C) .

The default temperature is 72°F (22°C). Press the "UP" button on touch panel or remote

control each time, the temperature will add 1°F/1°C. Press the "UP" button for a long

time, the number of temperature will continually increase until maximum temperature.

After 10 seconds no operation on temperature setting, the display window will back to

the room temperature.

Temperature Decreasing Button:

The temperature can be set from 60°F (15°C) to 97°F(36°C).

The default temperature is 72°F (22°C). Press the "DOWN" button on touch panel or

remote control each time, the temperature will decrease 1°F/1℃. Press the "DOWN"

button for a long time, the number of temperature will continually decrease until

minimum temperature (Long-time pressing is not suitable on the remote control).

The red light flashes when setting. After 10 seconds no operation on temperature

setting, the display window will back to the room temperature.

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When in use the heater, if the heater display the room temperature with the actual

room temperature have error, you can use the temperature display error correction

function to change the display window room temperature, through long time press

TIME key on the keypad by 3 seconds, then the display window of room temperature

normally light change to temperature correction display, The digital display is in the

flashing display mode. When the first time used the temperature error correction

function, Press the TIME button for 3 seconds, and the display window will be

displayed as 0. At this time, every time you press the up or down key of the remote

control, the display window will be up +1 or down -1 accordingly, and the correction

range is between -9 and 9. If on the temperature error correction mode, 10S no

operate of the keypad or remote control, then the display window will be turned back

to the room temperature display mode.

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13. Room temperature display error correction function:

LOCK

FLAME

Flame Brightness Setting:

The flame brightness is on the brightest mode by default. There are 5 flame brightness

levels. If you need to adjust the flame brightness, press the "DIMMER" button, the

brightness of the LED lamp will become dark, and the display window of digital tube will

show the level of the brightness. (In the middle of the digital tube will show the

brightness level (5-4-3-2-1)). Every time pressing the DIMMER button, the number will

minus 1, when the flame is in the darkest, then you press the DIMMER button, it will be

back to the brightest flame again.

Flame Color Setting:

The initial flame color is orange. Press the "COLOR MODE" button on the remote

control, the display window will change from the temperature interface to the flame color

setting interface.

Each time you press, the flame color will change to: C-1 Orange; C-2 Green; C-3 Blue;

C-4 White; C-5 Green + Orange; C-6 orange + blue; C-7 orange + white; C-8 Green +

Blue; C-9 Green + White.

Child Lock Setting:

The remote control and touch panel have child lock function. After finished all functions

settings, press the "UP"and "Down"button together for 3 seconds, or press "child lock"

button on remote control, you will hear the short buzzer sound, then the fireplace is in

locked function, and all the buttons can not be operated.

In the middle of the display window is in a flickering state and shows "L" . After 10

seconds, the display window will be back to the room temperature display. If you want to

operate the keyboard and the remote control again, you need to press the "UP"and

"DOWN"button together on keypad for 3 seconds or "child lock"button on remote

control for one second, and you will hear the short buzzer sound, then the child lock

function is unlocked.

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NEVER dispose of batteries in fire. Failure to observe this precaution may

result in an explosion. Dispose of batteries at your local hazardous material

processing center.

Remote control battery used depends on the remote control type

which selected above.

NOTICE

Remote control battery used depends on the remote control type

which selected above.

NOTICE

This heater is equipped with a Temperature Limiting Control. Should the heater reach

an unsafe temperature, the heater will automatically turn OFF. To reset:

Turn the ON/OFF switch on the CONTROL PANEL to OFF. Wait 5 minutes.

Unplug the power cord from the outlet.

Inspect the fireplace to make sure no vents are blocked, or clogged with dust or

lint. If they are, use a vacuum to clean the vent areas.

With the POWER switch in the OFF position, plug the power cord back into the outlet.

If the problem continues, have your outlet and wiring inspected by a professional.

Temperature Limiting Control

Small remote control uses one CR2025 battery(included)

Remote Control Battery Information

1.

2.

3.

4.

5.

When the heater is first turned on, a slight odor may be odor may

be present. This is normal and should not occur again unless the

heater is not used for a long period of time.

NOTICE

To improve operation, aim the remote control at the front of the

fireplace. DO NOT press the buttons too quickly.Give the unit time

to respond to each command.

NOTICE

The heaters have a screen protection function, If the heaters after working without

operation on the keypad or remote control after 30 seconds, the heater will be closed

the keypad all display light expect the power on light. The heaters on normal work, if

you need wake up the display again, then you only press any button on the keypad or

on the remote control then it can be shown again.

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14. Screen protection function:

The temperature can be adjusted when NTC plugged in. Unplug the NTC, the display

window will display "E-1", and the temperature touch button cannot be operated.

15. NTC Error Alarm Function:

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Buff using a soft cloth, slightly dampened with a citrus oil-based product.

DO NOT use brass polish or household cleaners as these products will damage

the metal trim.

ALWAYS turn the heater OFF and unplug the power cord from the outlet

before cleaning, performing maintenance, or moving this fireplace. Failure to

do so could result in electric shock, fire, or personal injury.

CARE AND MAINTENANCE

Cleaning

Metal

Use a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth.

NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Glass:

Use a vacuum or duster to remove dust and dirt from the heater and vent areas.

Clean the exterior of the fireplace with a slightly damp cloth or duster.

Vents:

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NEVER immerse in water or spray with water. Doing so could result in

electric shock, fire, or personal injury.

The fan motors are lubricated at the factory and will not require lubrication.

Electrical components are integrated in the fireplace and are not serviceable by the consumer.

Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!

Maintenance

Electrical and Moving Parts:

Store heater in a clean dry place when not in use.

Storage:

WARNING! No other servicing should be performed by the consumer.

Do not attempt to service the unit yourself.

ALWAYS turn the heater OFF and unplug the power cord from the outlet

before cleaning, performing maintenance, or moving this fireplace. Failure to

do so could result in electric shock, fire, or personal injury.

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DISCONNECTED THE APPLIANCE COMPLETELY AND LET COOL PRIOR TO

ANY SERVICE.

ONLY A QUALIFIED SEVICE PERSON SHOULD SERVICE AND PEPAIR THIS

ELECTRIC APPLAINCE.

1.Wiring is loose

2.Ember is off mode

1.Low batteries.

2.Not aiming control correctly.

3.Defective remote control and /

or sensor

1.Fireplace turns

offand will not

turn on.

2.Flame is not

moving.

3.Flame is not

visible.

4.Log set and /

or is not glowing.

5. Remote control

does not work.

Problem Possible Cause Solution

Troubleshooting

15

WARNING

1. Pull the plug, wait 5 minutes to plug it

back in and turn it on.

1.Inspect wiring for loose connections.

2.Call a qualified service technician to

replace flame motor.

3.“Flame Rod”out of place due to rough

transit/handing of the product. This issue can

be corrected as simple as removing the

glass, flipping the fireplace upside and down,

removing a set of screws that are holding the

bottom frame plate and placing the flame rod

back into place.

1.Disconnect from power source and inspect

wiring for loose connections and repair or

replace if necessary.

2.Push the flame button to high.

1.Disconnect from power source and inspect

wiring for loose connections and repair or

replace if necessary.

1.Replace batteries in remote control.

2.Aim control at sensor located directly behind

glass screen in center of unit just above logs.

3.Replace remote control and/or sensor.

1.Fireplace has overheated and

safety devise has caused

thermal switch to disconnect or

home circuit breaker has opened.

1.Loose wiring.

2.Flame motor defective.

3.Flame rod out of place.

1.Wiring is loose.

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Dimplex X40003BK User manual

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