Dinstar UC100 User manual

UC100 User Manual v1.0
Dinstar Technologies Co., Ltd.
Address: 9th Floor, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China
Postal Code: 518052
Telephone: [phone]
Fax: [phone]
Emails: [e-mail], [e-mail]
Website:www.dinstar.com, www.dinstar.cn
Revision Records

Document Name
UC100 User Manual v1.0
Document version
V1.0
Firmware version
2.53.0.24
Revised by
Ivanka Yuan
Date
2014.5.19
Table of Contents

1 Product Description..............................................................................................................1
1.1 Overview...............................................................................................................................1
1.2 Application Scenario.............................................................................................................1
1.3 Product Appearance .............................................................................................................2
1.3.1 Images of UC100............................................................................................................................................................2
1.3.2 Description of Indicators...............................................................................................................................................2
1.4 Features & Functions............................................................................................................3
1.4.1 Key Features....................................................................................................................................................................3
1.4.2 Software Features ...........................................................................................................................................................3
1.4.3 Voice Capabilities...........................................................................................................................................................4
1.4.4 Supplementary Services ................................................................................................................................................4
1.4.5 Physical Interfaces..........................................................................................................................................................4
1.4.6 FXS ...................................................................................................................................................................................5
1.4.7 FXO ..................................................................................................................................................................................5
1.4.8 Mobile ..............................................................................................................................................................................5
1.4.9 Hardware Specifications & Environment...................................................................................................................5
2 Quick Installation.................................................................................................................6
2.1 Precautions forInstallation...................................................................................................6
2.2 Installation Procedures.........................................................................................................6
2.3 Network Connection.............................................................................................................7
2.3.1 Network Connection Diagram under Route Mode...................................................................................................7
2.3.2 Network Connection Diagram under Bridge Mode..................................................................................................7
3 Basic Operation ....................................................................................................................9
3.1 Methods to NumberDialing..................................................................................................9
3.2 Call Holding..........................................................................................................................9
3.3 Call Waiting..........................................................................................................................9
3.4 Call Transfer.........................................................................................................................9
3.4.1 Blind Transfer..................................................................................................................................................................9
3.4.2Attended Transfer.........................................................................................................................................................10
3.4.3 Call Transfer via Pressing Flash-hook......................................................................................................................10
3.5 Description of Feature Codes..............................................................................................10
3.6 Sendor Receive Fax............................................................................................................ 11
3.6.1 Fax Mode Supported....................................................................................................................................................11
3.6.2 Explanation of T.38 and Pass-through......................................................................................................................11
3.7 Restore Default IPand Password........................................................................................12
3.8 Restore Default Setting.......................................................................................................12

4 Configurations on Web Interface......................................................................................13
4.1 How to Log in Web Interface ..............................................................................................13
4.1.1 Preparations for Login .................................................................................................................................................13
4.1.2 Log in Web Interface....................................................................................................................................................13
4.2 Configuration Wizard.........................................................................................................14
4.2.1 UC100 regarded as Terminal and Registered to SIP Server..................................................................................14
4.2.2 FXS/FXO Port Registered to SIP Server..................................................................................................................15
4.2.3 Other SIP Clients registered to UC100.....................................................................................................................15
4.2.4 UC100 Connected to PBX through Trunking..........................................................................................................15
4.3 Status..................................................................................................................................16
4.3.1 Overview........................................................................................................................................................................16
4.3.2 SIP...................................................................................................................................................................................16
4.3.3 PSTN ..............................................................................................................................................................................17
4.3.4 Current Call ...................................................................................................................................................................18
4.3.5 CDRs ..............................................................................................................................................................................19
4.3.6 Service ............................................................................................................................................................................19
4.3.7About ..............................................................................................................................................................................20
4.4 System................................................................................................................................20
4.4.1 Setting.............................................................................................................................................................................21
4.4.2 User Manager................................................................................................................................................................22
4.4.3 Provision ........................................................................................................................................................................22
4.4.4 Operation Log ...............................................................................................................................................................23
4.4.5 Service Log....................................................................................................................................................................24
4.4.6 Backup/Restore/Upgrade ............................................................................................................................................24
4.4.7Automatch Impedance .................................................................................................................................................25
4.4.8 Voice ...............................................................................................................................................................................25
4.4.9 Reboot ............................................................................................................................................................................26
4.5 Network..............................................................................................................................26
4.5.1 Setting.............................................................................................................................................................................26
4.5.2Access Control..............................................................................................................................................................28
4.5.3 Firewall...........................................................................................................................................................................29
4.5.4 DHCP Server Setting ...................................................................................................................................................31
4.5.5 Client List ......................................................................................................................................................................31
4.5.6 Port Mapping.................................................................................................................................................................32
4.5.7 DMZ Setting..................................................................................................................................................................33
4.5.8 Diagnostics ....................................................................................................................................................................33
4.6 Profile.................................................................................................................................34
4.6.1 SIP Profile......................................................................................................................................................................34
4.6.2 FXS/FXO.......................................................................................................................................................................36
4.6.3 Codec..............................................................................................................................................................................39

4.6.4 Number...........................................................................................................................................................................40
4.6.5 Time ................................................................................................................................................................................41
4.6.6 Manipulation .................................................................................................................................................................41
4.6.7 Dialplan ..........................................................................................................................................................................42
4.7 Extension............................................................................................................................44
4.7.1 SIP Extension................................................................................................................................................................44
4.7.2 FXS .................................................................................................................................................................................45
4.7.3 Ring Group ....................................................................................................................................................................46
4.8 Trunk..................................................................................................................................47
4.8.1 SIP Trunk .......................................................................................................................................................................47
4.8.2 FXO Trunk.....................................................................................................................................................................48
4.8.3 GSM Trunk....................................................................................................................................................................49
4.9 Call Control........................................................................................................................50
4.9.1 Setting.............................................................................................................................................................................51
4.9.2 Route Group ..................................................................................................................................................................52
4.9.3 Route...............................................................................................................................................................................52
4.9.4 Feature Code .................................................................................................................................................................54
4.9.5 IVR..................................................................................................................................................................................55
4.9.6 SMS ................................................................................................................................................................................56

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1Product Description
1.1 Overview
UC100 is a multi-functional and all-in-one gateway, which integrates voice service and data service. It
provides three voice ports (including GSM, FXS and FXO), offering seamless connectivity to Vo IPNetwork,
PLMN and PSTN. Based on SIP, it not only can interacts with VoIPnetwork, but also supports four types
of GSM frequency ranges, thus meeting the worldwide requirements about the mobile network. UC100
supports WiFiand has high-speed data-handling capacity, allowing users to enjoy high-speed internet surfing
through WiFi or the LAN port.
With VPN transparent transfer function, UC100 is ideally suitable for personal use. Meanwhile, it is perfect
for smalland micro enterprises, providing high-speed internet access, good voice service as wellas message
service.
1.2 Application Scenario
UC100 provides high-quality and cost-effective VoIP solution. Its application scenario is shown as follows:
LAN PSTN
GSM
Softphone
SMS/Call/USSD
FXO
Internet
SIP Server
UC100
WiFi FXS
Laptop Analog
Phone
SIP
WAN
Trunk

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1.3 Product Appearance
1.3.1 Images of UC100
Front View
Back View
1.3.2 Description of Indicators
Indicator
Status
Description
PWR
Flash slowly
The system is initialized successfully and is in normal
running.
On green
The system is being initialized.
On dull
There is no power supply or power supply is abnormal.

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WiFi
Flash quickly
WiFi is in normal running
On dull
WiFi is turned off.
GSM
Flash slowly
SIM card has not yet been inserted or SIM card is not
registered.
Flash quickly
SIM card is successfully registered.
On dull
Fault occurs in GSM module
FXS/FXO
Flash slowly
FXS/FXO is idle or no off-hook is detected.
On green
FXS/FXO is in off-hook status.
On dull
Fault occurs in FXS/FXO module
WAN/LAN
Flash quickly
Network is successfully connected.
On dull
Network does not work or network cable is not
connected.
1.4 Features & Functions
1.4.1 Key Features
FXS/FXO/GSM interface on a single device/gateway
Send/receive calls from PSTN/PLMN via FXO/GSM
Flexible dial plan, via time, numbers, source IPetc.
IVR customization
High speed NAT forwarding, support WIFI hotspot
Built-in SIPserver, support up to 8 SIPExtensions
User-friendly web interface, multiple management ways
1.4.2 Software Features
Ring Group
Routing Groups
Caller/Called Number Manipulation
Routing Base on Time Period
Routing Base on Caller/Called Prefixes
Routing Base on Source Trunks
Dial Rules

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Failover Routing
FXO ImpedanceAuto Match
IVR Customization
Auto Attendant Function
CDRs
1.4.3 Voice Capabilities
VoIP Protocols:SIPover UDP/TCP/TLS,SDP,RTP/SRTP
Codecs: G.711a/μ law,G.723.1, G.729A/B, iLBC,G.726
Silence Suppression
Comfort Noise Generator(CNG)
Voice Activity Detection(VAD)
Echo Cancellation: G.168 with up to 128ms
Dynamic Jitter Buffer
Adjustable Gain Control
Automatic Gain Control （AGC）
Call Progress Tones:Dial Tone, Ring Back Tone, Busy Tone
FAX: T.38 and Pass-through
NAT: STUN/UPnP
DTMF: RFC2833/Signal/Inband
1.4.4 Supplementary Services
Call Waiting
Call Transfer (Blind & Attended)
Call Forwarding （Unconditional/Busy/No Reply）
Call Holding
No Disturbing
Hotline
1.4.5 Physical Interfaces
FXO Port:1
FXS Port: 1
SIM Slot: 1
Ethernet Interfaces：1WAN&1LAN 10/100 Base-T RJ45
WIFI：2.4GHz , 802.11n

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1.4.6 FXS
Connector: RJ11
Caller ID: Bellcore Type 1&2, ETSI,BT,NTT and DTMF
Answer and Disconnect Signaling: Answer, Disconnect, Busy Tone
Polarity Reversal
Hook Flash
1.4.7 FXO
Connector: RJ11
Caller ID: FSK, DTMF
Polarity Reversal
Answer Delay
Busy Tone Detection
No Current Detection
1.4.8 Mobile
GSM: 850/900/1800/1900MHz
SIM/UIM: 1 SIM/UIM per Channel
SIM Card: 1.8V, 3.0V
Antenna: 3.0dB, SMA Interface
SMS/USSD
Bulk SMS
SMS Code/Decode:ASCII, Unicode
IMEI/PIN Code Management
1.4.9 Hardware Specifications & Environment
Power Supply: 12VDC, 1A
Power Consumption: 10W
Operating Temperature. 0 ℃~ 45 ℃
Storage Temperature: -20 ℃~80 ℃
Humidity: 10%-90%, Non-Condensing
Dimensions (W/D/H): 126×75×25mm
Unit Weight: 0.7kg

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2Quick Installation
2.1 Precautions for Installation
The precautions for installing UC100 include:
The adapter of UC100 accepts AC input voltage of 110- 220 V and converts it to 12V DC；
Please ensure stable and safe power supply;
Network interface should be standard RJ45 with 10Mbps or 100Mbps;
Make sure the antenna of UC100 is well-connected;
If you want UC100 to communicate with the GSM network, please insert an SIM card.
Note: Please check whether power supply is up to the above requirement; otherwise, UC100 and its power
adapter may be damaged.
2.2 Installation Procedures
Connect the antenna to the UC100 device
Connect the power adapter to the power port;
Connect network cable to the LAN port or the WAN port;
Connect telephone wire to the FXO port and the FXS port;
Insert SIM card to the SIM slot.
Power Adapter WAN
Cable LAN
Cable Analog
Phone Telco
Fixed Line

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2.3 Network Connection
UC100 works in two modes: route mode and bridge mode. When it is under the route mode, the IP address
of WAN port must be different from the IP address of LAN port. But when it is under the bridge mode, the
IP address of WAN port and the IPaddress of LAN port are the same.
2.3.1 Network Connection Diagram under Route Mode
Under the route mode, the default IP address of WAN port is a DHCPIPaddress, while the default IPaddress
of the LAN port is a static IPaddress, namely 192.168.11.1.
Note: The IP address of LAN port of UC100 and the IP address of PC are at the same network segment,
while the IP address of WAN port is at a different network segment.
2.3.2 Network Connection Diagram under Bridge Mode
Under the Bridge mode, both the default IP address of WAN port and that of LAN port are 192.168.11.1.

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Note: The IPaddress of PC and the IPaddress of WAN port of UC100 are at the same network segment.
For more details about installation, please make reference to Quick Installation Guide.

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3Basic Operation
3.1 Methods to Number Dialing
There are two methods to dial telephone number or extension number:
Dial the called number and wait for 4 seconds for dialing timeout, or dial the called number directly
(the system will judge whether the dialing is completed according to the Digitmap dialplan format).
Dial the called number and press #.
3.2 Call Holding
If a calling party places a call to a called party which is otherwise engaged, and the called party has the call
holding feature enabled, the called party is able to switch to the new incoming call while keeping the current
call holding on by pressing the flash button or the flash hook.
When the called party presses the flash button or the flash hook once again, he or she willswitch back to the
first call.
3.3 Call Waiting
If a calling party places a call to a called party which is otherwise engaged, and the called party has the call
waiting feature enabled, the calling party will hear a IVR voice ‘Please hold on, the subscriber you dialed is
busy’ and the called party will hear three beeps.
By pressing the flash button or the flash hook, the calling party is able to switch between the new incoming
call and the current call.
3.4 Call Transfer
When a calling party is in conversation with the called party, calltransfer allows one of them to shift the call
connection to a third party.
3.4.1 Blind Transfer
Blind transfer is a call transfer in which the transferring party connects the call to a destination extension
before ringback begins (the transferring party will not hear any ringback).
Example: A and B are in conversation and B wants to transfer the conversation to C (the extension of C is
8000). Operation instructions are as follows:

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1. B dials *18000 (*1 is the feature code for blind transfer, 8000 is the extension of C);
2. B hangs up the call;
3. After C picks up the phone, A and C go into conversation.
3.4.2 Attended Transfer
Attended transfer is one in which the transferring party either connects the call to a ringing phone (ringback
heard) or speaks with the third party before connecting the call to the third party.
Example: A and B are in conversation and B wants to consultatively transfer the conversation to C (the
extension of C is 8000). Operation instructions are as follows:
1. B dials *28000 (*2 is the feature code for attended transfer, 8000 is the extension of C);
2. The extension of C rings;
3. If C answers the call, C and B go into conversation;
4. If C hangs up the phone, B and A continue to be in conversation;
5. If B hangs up the phone and C picks up the phone, C and A go into conversation.
3.4.3 Call Transfer via Pressing Flash-hook
Example: A and B are in conversation and B wants to transfer the call to C via pressing the flash-hook (the
extension of C is 8000). Operation instructions are as follows:
1. B presses the flash-hook and dials 8000;
2. The extension of C rings;
3. If C answers the call, B and C go into the conversation while the conversation between B and A is still
held on.
4. If B presses the flash-hook again and dials 1, conversation is switched back between B and A;
5. If B presses the flash-hook again and dials 2, conversation is switched between Band C.
3.5 Description of Feature Codes
Code
Corresponding Function
*158
Dial *158 to inquiry LAN IP
*159
Dial *159 to inquiry WAN IP
*114
Dial *114 to inquiry phone number
*157*
Dial *157*0 to set route mode; dial *157*1 to set bride mode
*150*
Dial*150*1 to set IPaddress as static IPaddress; dial*150*2 to set IPaddress as DHCP
IPaddress
*152*
Dial *152*192*168*1*10# to set IPv4 address as 192.168.1.10

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*156*
Dial *152*192*168*1*1# to set IPv4 gateway as 192.168.1.1
*153*
Dial *153*255*255*0*0*# to set IPv4 netmask as 255.255.0.0
*111
Dial *111 to restart the UC100 device
*51
Dial *51 to enable the call waiting service
*50
Dial *50 to disable the call waiting service
*1
Example: Dial *18000, and you can blind transfer to the extension number 8000
*2
Example: Dial *28000#, and you can attended transfer to the extension number 8000
*72*
Enable unconditional call forwarding service. Example: Dial *72*8000, and calls will
be unconditionally forwarded to extension number 8000
*73
Disable unconditional call forwarding service
*90*
Enable the call forwarding on busy service. Example: Dial *90*8000, and calls will be
forwarded to extension number 8000 when the called number is on busy
*91
Disable the call forwarding on busy service
*92*
Enable the call forwarding on no reply service. Example: Dial *92*8000, and calls will
be forwarded to extension number 8000 when there is no reply from the called number
*93
Disable the call forwarding on no reply service
*78
Enable the ‘No Disturbing’service
*79
Disable the ‘No Disturbing’service
**
Pick up the ringing extension which is in the same ringgroup. Example: Dial**8000,
and you can take the incoming call of extension number 8000
Note: Avoice prompt indicating successful configuration will be given after each configuration procedure.
Please do not hang up until listening to this voice prompt.
3.6 Send or Receive Fax
3.6.1 Fax Mode Supported
T.38（IP-based）
T.30（Pass-through）
3.6.2 Explanation of T.38 and Pass-through
T.38: T.38 is used to transfer faxes over IP networks in realtime. It could convert the analog fax signalinto
digital fax signal and could transform it back from T.38 into analog signal. Fax data are transmitted. Under
the T.38 mode, fax traffic is carried in T.38 packages.

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Pass-through: Under the pass-through mode, fax signal is not converted and fax traffic is carried in RTP
packets. It uses the G.711A or G711U codec in order to reduce the damage to fax signal.
3.7 Restore Default IP and Password
Press the RSTbutton of UC100 for 3 seconds to 6 seconds, the IP address, username and password of the
device will be restored to factory defaults.
Press the RSTbutton of UC100 for more than 6 seconds, and allconfigurations of the device willbe restored
to the default settings.
3.8 Restore Default Setting
If you want to restore UC100 to default settings, you can press the RST button of UC100 for more than 6
seconds or you can configure it on the Web interface.
Click System Backup/Restore/Upgrade on the Web of UC100, and select the parts (system, network or
network) that need to be restored to defaults, click Reset, restart the UC100 device, and the selected parts
will be restored to defaults.

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4Configurations on Web Interface
4.1 How to Log in Web Interface
Connect UC100 to the network according to the following network topology, and dial *158 to query the IP
address of the UC100 device.
UC100
Switch
PC
Internet
Router
4.1.1 Preparations for Login
Modify the IP address of the PC to make it at the same network segment with the UC100 device, since the
default IP address of the UC100 device is 192.168.11.1.
Check the connectivity between the PC and the UC100. Click Start Run of PC and enter cmd to execute
‘ping 192.168.11.1’to check whether the IP address of the UC100 runs normally.
4.1.2 Log in Web Interface
Open a web browser and enter the IP address of the UC100 (the default IPis 192.168.11.1). Then the login
GUI will be displayed. Both the default username and password are admin.
It is suggested that you should modify the username and password for security consideration.

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Then the following interface will be displayed.
Index
Item
Description
1
UC100
The name of the gateway; it can be edited on the System Setting
interface
2
Menu Bar
The menu bar of UC100
3
Unsaved Changes
All configurations or modifications should be saved. Click the button,
and you can see alog of allchanges. Changes won’t takeeffect untilthey
are saved.
4
Auto Refresh Button
The button can be enabled or disabled. If it is enabled, the information
on the Status Overview/SIP/PSTN/Current Call interfaces willbe
refreshed automatically
3
Detailed interface
The detailed configuration interface or display interface
4.2 Configuration Wizard
The following are the common ways to configure the UC100 device.
4.2.1 UC100 regarded as Terminal and Registeredto SIP Server
Add an SIP Trunk to SIP Server
Enable Register for the SIP Trunk
Add Inbound and Outbound Routes

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4.2.2 FXS/FXO Port Registeredto SIP Server
Add an SIP Trunk to SIP Server
Enable Register for FXS/FXO Port
and Adopts the SIP Trunk
Note: If Register is enabled for FXS/FXO port, calls through FXS/FXO port willtake inbound and outbound
routes as first priority. For outgoing calls, if outbound route cannot be matched, then the registered SIPtrunk
will be selected. For incoming calls, if inbound route cannot be matched, then the registered FXS/FXO port
will be selected.
4.2.3 Other SIP Clients registered to UC100
Under this mode, UC100 is regarded as an SIP Server. Create an extension account first on the Extension
SIP interface of UC100, and configure listening port on the Profile SIP interface. Then, configure the
UC IPaddress, extension account and listening port on SIPClients.
Add Extension Account on
Extension SIP Interface
Configure Information on SIP Client
4.2.4 UC100 Connected to PBX through Trunking
Add an SIP Trunk to PBX
Add Inbound and Outbound Routes