Dinstar DWG2000C User manual

DWG2000C GSM VoIP Gateway
User Manual V1.0
Shenzhen Dinstar Technologies Co., Ltd.
Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, Guangdong
P.R.China. 518052
Tel: [phone]
Fax: [phone]
Email: [e-mail], [e-mail]
Website: www.dinstar.com

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Revision Records
Document version
V1.0
Firmware version
2.22.01.01
Revised by
Technical Support Team
Date
12/03/2012
Changes
The first version
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Table of Contents
1. Equipment Introduction.............................................................................................................4
1.1 Introduction.......................................................................................................................4
1.2 Applications Scenario......................................................................................................4
1.3 Product Appearance........................................................................................................5
1.4 Functions and Features..................................................................................................6
1.4.1 Protocol Standard Supported..............................................................................6
1.4.2 System Function...................................................................................................6
1.4.3 Industrial Standards Supported..........................................................................6
1.4.4 General Hardware Specification.........................................................................7
2. Equipment Quickly Installation.................................................................................................7
2.1 Installation Notice ............................................................................................................7
2.2 Installation Procedure .....................................................................................................7
2.2.1 Install SIM Card....................................................................................................7
2.2.2 Antenna Installation..............................................................................................8
2.2.3 Network Cable Connection of Equipment.........................................................8
3. Network Configuration...............................................................................................................9
3.1 Attentions ..........................................................................................................................9
3.2 General Feature Codes for System Setting.................................................................9
3.3 Static IP Configuration.....................................................................................................9
3.4 DHCP Configuration......................................................................................................10
4. WEB Configuration..................................................................................................................10
4.1Access the System through HTTP..............................................................................10
4.2 WEB Configuration........................................................................................................11
4.3 System Information........................................................................................................11
4.3.1 System Information............................................................................................11
4.3.2 Mobile Information..............................................................................................12
4.3.3 SIP Information...................................................................................................13
4.4 Statistics..........................................................................................................................14
4.4.1 TCP/UDP.............................................................................................................14
4.4.2 RTP.......................................................................................................................14
4.4.3 SIP Call History...................................................................................................14
4.4.4 IP to GSM Call History.......................................................................................15
4.5Network Configuration....................................................................................................15
4.5.1 Local Network.....................................................................................................15
4.5.2 VLAN Parameter.................................................................................................17
4.5.3 VPN Parameter...................................................................................................18
4.5.4 ARP.......................................................................................................................18
4.6 Mobile Configuration.....................................................................................................19
4.6.1 Basic Configuration............................................................................................19
4.6.2Mobile Configuration...........................................................................................20
4.6.3 PIN Management................................................................................................22
4.6.5 SMSC...................................................................................................................22
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4.6.6 SMS......................................................................................................................22
4.6.7 USSD....................................................................................................................23
4.6.8 Carrier ..................................................................................................................24
4.6.9 BCCH...........................................................................................................................24
4.7 Routing Configuration...................................................................................................25
4.7.1 Routing Parameter.............................................................................................25
4.7.2 IP->Tel Routing ...................................................................................................25
4.7.3 Tel->IP Routing ...................................................................................................26
4.8 Manipulaton Configuration...........................................................................................29
4.8.1 IP->Tel Destination Numbers............................................................................29
4.8.2 Tel->IP Source Numbers...................................................................................30
4.8.3 Tel->IP Destination Numbers............................................................................31
4.9 Operation ........................................................................................................................33
4.9.1 IP->Tel Operation................................................................................................33
4.9.2 Tel->IP Operation................................................................................................34
4.10 Port Group Configuration ...........................................................................................35
4.10.1 Port Group.........................................................................................................35
4.11 IP Trunk Configuration................................................................................................36
4.11.1 IP Trunk..............................................................................................................36
4.11.2 IP Trunk Group................................................................................................37
4.12 System Configuration..................................................................................................38
4.12.1 Service Configuration......................................................................................38
4.12.2 SIP Configuration.............................................................................................40
4.12.3 Port Parameter .................................................................................................41
4.13 Digit Map.......................................................................................................................42
4.14 Tools ..............................................................................................................................44
4.14.1 Firmware Upload..............................................................................................44
4.14.2 Management Parameter..................................................................................44
4.14.3 Config Backup...................................................................................................45
4.14.4 Data Restore.....................................................................................................45
4.14.5 IVR Voice Prompt Upload...............................................................................46
4.14.6 PING test...........................................................................................................46
4.14.7 Tracert Test........................................................................................................46
4.14.8 Login Password................................................................................................47
4.14.9 Factory Reset....................................................................................................47
4.14.10 Restart .............................................................................................................48
5. FAQ............................................................................................................................................48
6. Glossary ....................................................................................................................................50
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1. Equipment Introduction
This chapter mainly introduces functions and structures of DWG2000C-4/8G.
1.1 Introduction
DWG2000C-4/8G is full functions VoIP gateway based on IPand GSM network, which provides a flexible
network configuration, powerful features, and good voice quality. It works for carrier grade, enterprise,
SOHO, residential users for cost-effective solution.
1.2 Applications Scenario
DWG2000C-4/8G implements smooth transition between PLMN (GSM) and VoIP network.
With the development of users and telecom service, mobile network and fixed network integration will be
steadily increasing. DWG2000C-4/8G provides high quality VoIP service which perfectly meets the
requirement. Atypical application scenario shown as figure 1-2-1
Figure 1-2-1 application scenario
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1.3 Product Appearance
The appearance of DWG2000C-4/8G shows as follow
Figure 1-3-1 Front view of DWG2000C-4/8G
Table 1-3-1 Description of Front view
Index
Sign
Description
1
ANT
Interface
Standard antenna interface
2
ANT
indicator
Indicator of SIM card, status: register, unregister
3
LAN
10/100M Base-TX, RJ-45
4
Console
Serial port, it is a serial communication physical interface with rs232 standard
5
RST
Keep press for 7 seconds to restore the factory setting
6
Run
Indicate the status of the device.
7
Power
Indicate the status of the power connection
Figure 1-3-2 Rear view of DWG2000C-4/8G
As the picture shown, SIM card slots are located at the bottom of box. The compact shape, coupled with
ocean blue brilliant colors make it stylish and practical.
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1.4 Functions and Features
1.4.1 Protocol Standard Supported
Standard SIP and MGCP(option) protocol;
Simple Traversal of UDP over NATs (STUN);
Point-to-point protocol over Ethernet (PPPoE);
Hypertext Transfer Protocol (HTTP);
Dynamic Host Configuration Protocol (DHCP);
Domain Name System (DNS);
ITU-T G.711α-Law/μ-Law、G.723.1、G.729AB;
VLAN and VPN
1.4.2 System Function
PLC: Packet loss concealment
VAD: Voice activity detection
CNG: Comfort Noise Generation
Local/Remote SIM card work mode
Adjustable gain of port
DTMF adjustment
Balance alarm
Lock/unlock SIM/UIM
Mobile number display rejection
Sending/receiving SMS
Customize IVR Recording
White and black list
One number access
Open API for SMS, support USSD
Echo Cancellation (with ITU-T G.168/165 standard)
Automatic negotiate network
Hotline
BCCH
1.4.3 Industrial Standards Supported
Stationary use environment: EN 300 019: Class 3.1
Storage environment: EN 300 019: Class 1.2
Transportation environment: EN 300 019: Class 2.3
Acoustic noise: EN 300 753
CE EMC directive 2004/108/EC
EN55022: 2006+A1:2007
EN61000-3-2: 2006,
EN61000-3-3: 1995+A1: 2001+A2: 2005
EN55024: 1998+A1: 2001+A2: 2003
Certifications: FCC, CE
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1.4.4 General Hardware Specification
Power Supply: DC12V/4A
Temperature: 0~40 ℃（Operation）, -20~80 ℃（storage）
Humidity: 5%～90%RH
Power Consumption: 5W
Dimensions: 255(W) x220(D) x30(H) mm
Net weight: 1.48kg
2. Equipment Quickly Installation
This chapter mainly introduces DWG2000C-4/8G hardware installation and connection of equipment.
2.1 Installation Notice
DWG2000C-4/8G adapts 12VDC. Power adapter, make sure AC power supply grounded well to ensure
the reliability and stability;
Notes: incorrect power connection may damage power adapter and device.
DWG2000C-4/8G provides standard RJ45 with 10Mbps or 100Mbps interfaces.
For Wireless part, make sure antennas connecting well on device. Inserting SIM cards and GSM
channels should work properly.
2.2 Installation Procedure
2.2.1 Install SIM Card
When installing SIM card, loosen the screws on the back of a small piece of blue backplane. Procedure
shows as below:
Open the blue backplane
Inset the SIM card to the SIM slot
Cover the backplane
Tighten the screws
Figure 2-2-1 SIM card Installation
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2.2.2 Antenna Installation
Figure 2-2-2 Antenna Installation
2.2.3 Network Cable Connection of Equipment
Figure 2-2-3 DWG2000C-4/8G connection
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3. Network Configuration
In this chapter we will introduce the initial configuration of DWG2000C-4/8G. All of the network
parameters of the gateway can be configured by IVR guidance.
3.1 Attentions
In each step, if user hears an IVR message of “setting successful”, which means that user has finished
this step successfully. However, if user hears a “setting failed” message, please re-do that step again.
3.2 General Feature Codes for System Setting
Table 3-3-1 Feature codes for system setting
Feature codes
Description
*114#
Play SIP user ID
*150*a#
Set IP address(static/DHCP), a can be digit 1 or 2,*150*1# is static IP address
mode, *150*2# is DHCP mode
*152*a*b*c*d#
Configure IP address, a, b, c, d are the four fields of IP address.
*153*a*b*c*d#
Configure subnet mask. a, b, c, d are the four fields of the subnet mask
*156*a*b*c*d#
Configure the device gateway, a, b, c, d are the four fields of the device gateway
*158#
Report LAN port IP address
*159#
Report WAN port IP address
*157
Setting the work mode (route or bridge), * 157 * 0 # is route mode, * 157 * 1 # is
bridge mode
*195#
Play record
*198#
Clear record
*199#
Setting Record. dial*199# start record(≤ 20s), then press # end the recording
*111#
Restart device
3.3 Static IP Configuration
This is an optional configuration step. In case of user forgot the IP address or the device can’t obtain IP
address from local network properly, IVR guideline may help to fix it.
Assume that DWG2000C-4/8G IP address to be 172.16.80.89, subnet mask is 255.255.0.0, default
gateway is 172.16.1.1, configure it through IVR as following steps:
1) Please make sure SIM card installed well and registered
2) Dial the phone number of the SIM card. Press "*150*1#" after heard "dial the extension number ".
Hang up after heard “setting successful" prompt.
3) Dial the phone number of the SIM card. Dial "* 152 * 172 * 16 * 80 * 89 #"after heard “dial the
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extension number ". Hang up after heard “setting successful".
4) Dial the phone number of the SIM card. Dial "*153*255*255*0*0#" after heard "dial the extension
number ". Hang up after heard "setting successful"
5) Dial the phone number of the SIM card. Dial "*156*172*16*1*1#" after heard "dial extension number
". Hang up after heard "setting successful"
6) Dial the phone number of the SIM card. Dial "*111#" after heard "dial extension number ", that will
restart the device
7) Dial the phone number of the SIM card. Dial "*158#" after heard “dial extension number ". It will play
report the IP address of LAN port.
3.4 DHCP Configuration
DHCP mode configure as follows:
1) Pleasemake sure hardware installation have finished
2) Dial the phone number of the SIM card. Dial "*150*2#" after heard "dial extension number ". That
means the DHCP is configured successfully
3) Restart the device, wait for 30 seconds, and then dial the SIM card telephone number, enter "*158
#" to query the IP address
Note: If reporting the IP address is 0.0.0.0, which means that the gateway could not obtain a IP address
successfully. Please check:
1) Make sure the device have been connected to the network
2) Make sure the DHCP Server is working. If there is no DHCP Server, please set the IP of device to
static IP
3) Restart the gateway and try again
4. WEB Configuration
This charpter describes web configuration of DWG2000C-4/8G.
4.1 Access the System through HTTP
The default IP of LAN port is 192.168.11.1,before web access, make sure the PC is able to ping
continuously.
Here the device’s IP address is 172.16.80.89, after input this IP, the GUI shows as below:
Figure 4-1-1 WEB log interface
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Enter username and password and then click “OK” in configuration interface. The default username and
password are “admin/admin”. We are strongly recommend to change the default password for security
purpose.
4.2 WEB Configuration
DWG2000C-4/8G WEB configuration interface consists of the navigation tree and the detail configuration
interfaces.
Figure 4-2-1 WEB introduce
4.3 System Information
System information interface shows the basic information of status information, Mobile information and
SIP information.
4.3.1 System Information
Figure 4-3-1 system information
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Table 4-3-1 Description of system information
MAC Address
Displays current MAC of device, for example: 00-00-00-00-00-00
Network Mode
DWG2000C-4/8G works on bridge mode
Network
Shows IP address and subnet mask
DNS Server
Displays DNS server IP address in the same network with the gateway
System Up Time
shows the time period of the device running. For example,:1h: 20m, 24s
Traffic Statistics
Calculates the netflow, including the total bytes of message received and sent.
Version info
shows the current firmware version
4.3.2 Mobile Information
Figure 4-3-2 Mobile information
Table 4-3-2 Description of mobile information
Port
GSM channel number, it is range from 0 to 7
Type
Indicates the current type of network. Such as CDMAor GSM
IMSI
International Mobile Subscriber Identity, it is the uniquely identifies of SIM card
Status
Indicates the register status of current GSM module
Remaining Call
Duration
Limited call duration of SIM card, when call duration is out of that duration, the call
would be disconnected. This option shows remaining talk time.
Carrier
Displays the network carrier of current SIM card.
Signal Quality
Displays the signal strength of in each channels of GSM
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BER
Bit error rate, internal parameter
ASR
Answer Seizure Ratio is a measure of network quality. Its calculated by taking the
number of successfully answered calls and dividing by the total number of calls
attempted. Since busy signals and other rejections by the called number count as call
failures, the ASR value can vary depending on user behavior.
ACD
TheAverage Call Duration (ACD) is calculated by taking the sum of billable seconds
(billable) of answered calls and dividing it by the number of these answered calls.
PDD
Post Dial Delay (PDD) is experienced by the originating customer as the time from the
sending of the final dialled digit to the point at which they hear ring tone or other
in-band information. Where the originating network is required to play an
announcement before completing the call then this definition of PDD excludes the
duration of such announcements.
Call Status
Show the status of call, its include 3 type of status :
Idle: the GSM channel is free. It is ready to receive the call
Processing: the call is delivering to mobile network
Active: the call is established
4.3.3 SIP Information
Figure 4-3-3 SIP information
Displays registration status information with Softswitch platform or SIP Server
Table 4-3-3 Description of SIP information
Port
The number of SIP channel, DWG2000C-4/8G has 4/8 ports
SIP User ID
SIP registration account which are provided by the Softswitch and SIP server
Register Status
Shows the registration status of VoIP channel, including registered and unregistered.
Status
Show the status of port, include "onhhok" and "offhook"
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4.4 Statistics
4.4.1 TCP/UDP
Figure 4-4-1 TCP/UDP Statistics
4.4.2 RTP
Figure 4-4-2 PRI Statistics
Table 4-4-2 Description of RTP Statistics
Port
The port of RTP statistics
Payload Type
The voice code of this channel, Include G.723.1/PCMA/PCMU/G.729AB
Packet Period
Time of packaging
Local Port
Local port of transmitting RTP packages
Peer IP
End of equipment IP address
Peer Port
Peer port of receiving RTP packages
Send Packet
Total of sending RTP packages
Recv Packet
Total of receiving RTP packages
Loss Packet
Total of losing RTP packages
Jitter
Length of delay jitter
Duration Time(s)
Both ends of the call time
4.4.3 SIP Call History
Figure 4-4-3 SIP Call History
Table of 4.4.3 SIP Call History
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Port
The port of Call statistics
Incoming Received
The amount of received incoming calls which coming from IPpart
Incoming connected
The amount of incoming calls which have connected
IncomingAnswered
The amount of incoming calls which answered by IP part
Incoming Failed
The amount of incoming calls which failed
Outgoing Attempted
The amount of outgoing calls which attempted to IP part
Outgoing Connected
The amount of outgoing calls which have connected
Outgoing Answered
The amount of outgoing calls which answered by IP part
Outgoing Failed
The amount of outgoing calls which failed
4.4.4 IP to GSM Call History
Figure 4-4-4 IP to GSM Call History
Table of 4.4.4 IP to GSM Call History
Port
The port of Call statistics
Call
The number of IP->GSM call
Duration
Call duration
Answered
Response statistics
Call Failed
Caused by
SIP
Canceled
The number of cancellation caused by SIP
Timeout
The number of timeout caused by SIP
Not Allowed
The number of banned call caused by SIP
Negotiation failed
By SIP signaling negotiation fails cause calls for failure
Call Failed
Caused by
GSM
Busy
The number of call failed caused by busy
No Answer
The number of call failed caused by no answer
No Dialtone
The number of call failed caused by no dialtone
No Carrier
The number of call failed caused by no find carrier
Other
The number of call failed by other
4.5Network Configuration
4.5.1 Local Network
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Figure 4-5-1 Local Network
Table 4-5-1 Description of Local network
Obtain IPAddress
Automatically
Enable the device obtain IPAddress automatically by DHCPor not.
Default is enabling
Use the Following IP
Address
Configure the "IP Address", "Subnet Mask" and "Default Gateway" by
manual
PPPoE
Both of account and password are provided by ISP. Use this mode when
there is not router in the local network.
Obtain DNS Server
Address Automatically
When enable the WAN port option of "Obtain DNS Server Address
Automatically" , which will be enabled subsequently.
Use the Following DNS
Server Addresses
Fill in the IP address of "Primary DNS Server" and "Secondary DNS
Server"
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4.5.2 VLAN Parameter
Figure 4-5-2 VLAN Parameter
Table 4-5-2 Description of VLAN Parameter
Data VLAN
Data 802.1Q VLAN ID
Under standard VLAN protocol set VLAN ID. “0” is
used to management VLAN, and can’t be used to
service configure.
Data 802.1p Priority (0-7)
Under 802.1q protocol users can set VLAN priority
Voice VLAN
Voice 802.1Q VLAN ID
Under standard VLAN protocol set VLAN ID
Voice 802.1p Priority (0-7)
Under 802.1q protocol users can set VLAN priority
IP address
Users can set DHCP or static IP address
Voice VLAN DNS Server
Users can set DHCP or static DNS server IP address
Management
VLAN
Management 802.1Q VLAN
ID
Under standard VLAN protocol set VLAN ID. “0” is
used to management VLAN, and can’t be used to
service configure.
Management 802.1p Priority
Under 802.1p protocol users can set VLAN priority
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(0-7)
IP address
Users can set DHCP or static IP address
Management VLAN DNS
Server
Users can set DHCP or static DNS server IP address
4.5.3 VPN Parameter
A virtual private network (VPN) is a network that uses primarily public telecommunication infrastructure,
such as the Internet, to provide remote offices or traveling users access to a central organizational
network.
VPNs typically require remote users of the network to be authenticated, and often secure data with
encryption technologies to prevent disclosure of private information to unauthorized parties.
Figure 4-5-3 VPN Parameter
4.5.4 ARP
TheARP function mainly used to query and add the map of IP and MAC. There are static or dynamic
ARP entries.
Like other routers, the gateway can automatically find the network device on the same segment. But,
sometimes you don't want to use this automatic mapping; you'd rather have fixed (static) associations
between an IP address and a MAC address. Gateway provides you the ability to add static ARP entries
to:
Protect your network against ARP spoofing
Prevent network confusion as a result of misconfigured network device
Figure 4-5-4 ARP
Figure 4-5-5 Add ARP
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4.6 Mobile Configuration
This is Mobile Configuration menu.
Figure 4-6-1Basic Configuration
4.6.1 Basic Configuration
Figure 4-6-2Basic Configuration
Table 4-6-1 Description of Basic Configuration
Dial Tone Gain
It is the dial tone volume of call waiting, dial tone of mobile module when call
out. default value is 8 dB.
Select Band
Acording to carrier’s band standards. Standards are as belows:
GSM: 850/900/1800/1900 MHz; CDMA: 800 MHz
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