Dinstar DAG1000 Series User manual

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DAG1000/2000 Series FXSFXO Voice Gateway
User Manual V2.0
Dinstar Technologies Co., Ltd.

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Revision Records
File Name DAG1000/2000 Series FXS/FXO Voice Gateway User Manual
Document Version 2.0
Firmware Version 2.11.05.03
Date 2012/03/16
Revised by Technical Support Department

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Table of Contents
1.Equipment Introduction......................................................................................1
1.1 Overview........................................................................................................1
1.2 Equipment appearance................................................................................1
1.3 Power supply.................................................................................................2
1.4 Network Applications....................................................................................2
1.5 Functions and Features................................................................................3
1.5.1 Protocol standard supported...........................................................3
1.5.2 Voice and Fax parameters................................................................3
1.5.3 Supplementary service.....................................................................3
2.Basic Operations..................................................................................................4
2.1 Phone Call......................................................................................................4
2.1.1 Phone or Extension Number............................................................4
2.1.2 Direct IP Calls.....................................................................................4
2.2 Call Hold.........................................................................................................5
2.3 Call Waiting....................................................................................................5
2.4 Call Transfer...................................................................................................5
2.4.1 Blind Transfer.....................................................................................5
2.4.2 Attended Transfer..............................................................................6
2.5 Call Features..................................................................................................6
2.6 Sending and Receiving Fax..........................................................................8
2.6.1 DAG（FXS）support four fax modes:............................................8
2.6.2 T. 38 and Pass-Through....................................................................8
3.Local IVR Operation............................................................................................8
3.1 Inquire IP address........................................................................................8
3.2 Factory Reset.................................................................................................8
3.3 Configure LAN Port’s IP Address.................................................................8
4.WEB Configuration..............................................................................................9

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4.1 WEB Login......................................................................................................9
4.1.1 Login....................................................................................................9
4.1.2 Login WEB........................................................................................10
4.2 Navigation Tree...........................................................................................11
4.3 State and Statistics.....................................................................................12
4.3.1 System Information.........................................................................12
4.3.2 Registration Information.................................................................13
4.3.3 TCP/UDP Statistics...........................................................................14
4.3.4 RTP Session Statistics.....................................................................14
4.4 Quick Setup Wizard....................................................................................14
4.5 Network Configuration...............................................................................14
4.5.1 Local Network..................................................................................14
4.5.2 VLAN Parameter...............................................................................17
4.5.3 MAC Clone (Routing mode)...........................................................19
4.5.4 DHCP Server (Routing mode)........................................................20
4.5.5 DMZ Host (Routing mode).............................................................20
4.5.6 Forward Rule (Routing mode).......................................................21
4.5.7 Static Route Table............................................................................22
4.5.8 ARP....................................................................................................23
4.6 SIP Server....................................................................................................23
4.7 Port Configuration.......................................................................................25
4.8 Advanced......................................................................................................26
4.8.1 FXS/FXO parameters.......................................................................26
4.8.2 Media Parameter..............................................................................29
4.8.3 SIP Parameter..................................................................................31
4.8.4 Fax Parameter..................................................................................34
4.8.5 Digit Map...........................................................................................35
4.8.6 Feature Codec..................................................................................37
4.8.7 System Parameter...........................................................................39

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4.9 Call & Routing..............................................................................................40
4.9.1 Port Group........................................................................................40
4.9.2 IP Trunk.............................................................................................42
4.9.3 Routing Configuration.....................................................................43
4.9.4 IP-Tel Routing...................................................................................44
4.9.5 Tel-IP/Tel Routing............................................................................45
4.10 Manipulation Configuration.....................................................................46
4.10.1 IP-Tel Callee....................................................................................46
4.10.2 Tel-IP Caller....................................................................................47
4.10.3 Tel-IP Callee...................................................................................48
4.11 Maintenance..............................................................................................48
4.11.1 Syslog Parameter...........................................................................48
4.11.2 Firmware Upload...........................................................................49
4.11.3 Data Backup...................................................................................50
4.11.4 Data Restore..................................................................................50
4.11.5 Ping Test.........................................................................................50
4.11.6 Tracert Test.....................................................................................51
4.11.7 Password Modification..................................................................52
4.11.8 Factory Reset.................................................................................53
4.11.9 Device Restart................................................................................53
5.Glossary...............................................................................................................54

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1. Equipment Introduction
1.1 Overview
Thanks for purchasing Dinstar DAG1000/2000 (Hereinafter referred to as the DAG) series
FXS/FXO hybrid analog voice gateway. DAG1000/2000 series FXS/FXO hybrid analog
gateway is access gateway based on IP network. It can provide low cost, simple operation
VoIP solutions for small enterprise, the family office, remote office and branch enterprise.
DAG connects to analog telephone, fax and traditional analog PBX with standard voice
interfaces and provided high quality voice service. DAG series FXS/FXO hybrid VoIP access
gateway has life line function. DAG series FXS/FXO hybrid gateway includes following
model:
DAG1000-4S4O
DAG1000-8S8O
This manual mainly to DAG1000-4S4O as examples, introduce the function of devices and
parameter configuration.
1.2 Equipment appearance
Figure 1-1DAG1000-4S4O
Figure 1-2 DAG1000-8S8O

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1.5 Functions and Features
1.5.1Protocol standard supported
• SIP V2.0 (RFC 3261,3262,3264)
• SDP (RFC 2327)
• REFER (RFC 3515)
• RTP/RTCP (RFC 1889,1890)
• STUN (RFC 3489)
• ARP/RARP (RFC 826/903)
• SNTP (RFC 2030)
• DHCP/PPPoE
• TFTP/HTTP/HTTPS
• DNS/DNS SRV (RFC 1706/RFC 2782)
• VLAN 802.1P/802.1Q
• Diff Serve
1.5.2 Voice and Fax parameters
• G.711A/U law, G.723.1, G.729AB
• Comfortable Noise Generation (CNG)
• Voice Activity Detection (VAD)
• Echo Cancellation (G.168)
• Adaptive Dynamic Jitter Buffer
• Voice and fax gain control
• Hook flash Detect
• T.38/Pass-through
• DTMF Mode: Signal/RFC2833/INBAND
1.5.3 Supplementary service
• Busy tone detection
• No current take out stitches detection
• Voice interrupted detection
• One stage dialing
• Two stage dialing
• PSTN exterior ports polling
• Polarity Reversal
• FAS（Fake billing correction ）
• DC/AC impedance config
• Calls detection (Bellcore Type 1&2, ETSI,DTMF)

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• Direct IP Call
• Primary and secondary SIP account
• 32 inbound/outbound routing
• Number manipulation
• Dial plan set
• Life line
2. Basic Operations
2.1 Phone Call
2.1.1 Phone or Extension Number
1）Dial the number directly and wait for 3 seconds (Default “ No dial timeout ”);
2）Dial the number directly and press #.
2.1.2 Direct IP Calls
DAG series device with FXS port allow two parties directly call through IP address. The user
need only a simulation with the FXS port unit equipment linked together and set up calls
not registered.
Elements necessary to completing a direct IP call：
1) Both DAG serial and other VoIP Device, have public IP addresses;
2) Both DAG serial and other VoIP Device are on the same LAN using private IP
addresses;
3) Both DAG serial and other VoIP Device can be connected through a router using public
or private IP addresses (with necessary port forwarding or DMZ).
Operation Process：
1）Pick up the analog phone then dial “*47”
2）Enter the target IP address.
【Note】：No dial tone will be played between step 1 and step 2
Examples:

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If the target IP address is 192.168.0.160, the dialing convention is *47, then
192*168*0*160. Followed by pressing the “#” key or wait 3 seconds. Complete
signaling interactive soon after, he was called the unit can be heard ringing.
【Note】：You cannot make direct IP calls between FXS0 to FXS1 since they are using same
IP. It only supports the default destination port 5060.
2.2 Call Hold
Place a call on hold by pressing the “flash” button on the analog phone (if the phone has
that button). Press the “flash” button again to release the previously held Caller and
resume conversation. If no “flash” button is available, use “hook flash” (toggle on-off hook
quickly). You may drop a call using hook flash.
2.3 Call Waiting
Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is
enabled. Toggle between incoming call and current call by pressing the “flash” button. First
call is placed on hold. Press the “flash” button to toggle between two active calls.
2.4 Call Transfer
2.4.1Blind Transfer
Blind transfer used to transfer call to the third party without inform caller. Assume that call
Caller A and B are in conversation. A wants to Blind Transfer B to C:
1）Caller A presses FLASH on the analog phone to hear the dial tone;
2）Caller A dials *87 then dials caller C’s number, and then # (or wait for 4 seconds);
3）Caller A will hear the confirm tone. Then, A can hang up.
Note：
“
Call features enable ” must be set to “Yes” in web configuration page. Caller A can place a
call on hold and wait for one of three situations:

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1）A quick confirmation tone (similar to call waiting tone) followed by a dial-tone. This
indicates the transfer is successful. At this point, Caller A can either hand up or make
another call.
2）A quick busy tone followed by a restored call (on supported platforms only). This means
the transferee has received a 4xx response for the INVITE and we will try to recover the
call. The busy tone is just to indicate to the transferor that the transfer has failed.
3）Continuous busy tone. The phone has timed out.
2.4.2 Attended Transfer
Attended transfer allows users to confirm the third party response and decide whether to
answer the calls and then transfer this call to the third party.
Assume that Caller A and B are in conversation. Caller A wants to
Attend Transfer B to C:
1）Caller A presses FLASH on the analog phone for dial tone;
2）Dial Caller C’s number followed by # (or wait for 3 seconds);
3）If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang
up to complete transfer;
4）If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller
B.
2.5 Call Features
DAG (FXS) support all traditional and senior phone function.
Table 2.5-1 Feature Codec
Feature Codec Operation Instructions
*158# View the LAN port IP address
*159# View the WAN port IP address
*114# Inquire port account
*150* Set the way of obtain IP address

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*157* Set network method
*152* Set IP address
*153* Set Subnet mask
*156* Set default gateway IP address
*193# Obtain IP address through DHCP again
*160*1# Open WAN port to access web
*166*000000# Factory reset
*111# Restart device
*# Call hold
*47* IP address call
*51# Enable call waiting
*50# Disable call waiting
*87* Blind transfer
*72* Enable Unconditional Call Forward
*73# Disable Unconditional Call Forward
*90* Enable Busy Call Forward
*91# Disable Busy Call Forward
*92* Enable No Answer Call Forward
*93# Disable No Answer Call Forward
*78# Enable DND
*79# Disable DND
*200# Access Voice mail
Flash/Hook Switch between incoming calls, If not in session, flash/hook will switch a
new channel for new call.

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2.6 Sending and Receiving Fax
2.6.1 DAG（FXS）support four fax modes:
1）T.38（FoIP）
2）Pass-Through
3）Modem
4）adaptive
2.6.2 T. 38 and Pass-Through
T.38 is the preferred method because it is more reliable and works well in most network
conditions. If the service provider supports T.38, please use this method by selecting T.38
as fax mode (default). If the service provider does not support T.38, pass-through mode
may be used. If you have problems with sending or receiving Fax, toggle the Fax Tone
Detection Mode setting.
3. Local IVR Operation
3.1 Inquire IP address
Analog phone connected with FXS ports of device, then pick up, after dial tone, dialing
*158# to inquire LAN port IP address and dialing *159# to inquire WAN port IP address.
3.2 Factory Reset
After picking up, dial *166*000000#, then onhook and restart after “Setting successful”.
3.3 Configure LAN Port’s IP Address
Before configuration, please ensure:（1）The device is power on; （2）devices connecting

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to network;（3）Telephone is connecting to FXS port of device.
1) Configure dynamic IP address by DHCP：
Offhook; Dial “*150*2#”; Onhook;
If the equipment hint success, after 10 seconds, and restart the
equipment.(Power-off then power-on)
2) Configure Static IP address
Offhook; Dial “*150*1#”; Onhook;
Then configure IP and mask as follow:
• Configure IP address：
Offhook; input “*152*172*16*0*100# ”; onhook
• Configure subnet mask：
Offhook; input “*153*255*255*0*0# ”; onhook
• Configure gateway IP address
Offhook; input “*156*172*16*0*1# ”; onhook.
3) Query the IP address of device: Offhook, input“*158#”
4) If the DAG serial uses PPPoE method to get IP address，it need to configure by
web browser.
【Note】：the telephone will play voice prompt “Setting successfully” if the step is correct
4. WEB Configuration
4.1 WEB Login
Device is connecting to network properly, refer to chapter 3 “Operation”. Offhook and
dial*158# to inquire device IP address.
4.1.1 Login
Device LAN port default IP address is 192.168.11.1, WAN port default obtain IP address by
DHCP. Advice to modify the IP address of the local computer equipment and ensure that

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are on the same IP segment, with Windows 7 as an example, the local computer IP
address change for 192.168.11.10：
Figure 4.1-1Modify IP address
Check connection between computer and device, click “Start”-> “run”-> input “cmd”, run
ping 192.168.11.10 –t order to check the connectivity between them.
4.1.2 Login WEB
Open web browser, then input IP address of device, Press “Enter”, it pop up logging on
identity authentication interface.
Figure 4.1-1 DAG FXS Login Interface

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Default username and password: admin/admin, click “OK” to entry into web interface.
Figure 4.1-2 DAG Configure Interface
4.2 Navigation Tree
DAG series voice gateway web configuration interface mainly includes navigation tree and
the right configuration interface. Choose navigation tree in order to entry into the configuration
interface.
Figure 4.2-1 Navigation Tree
When device is in bridge mode, navigation tree won’t display "routing configuration" items

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and the following "DHCP service", "DMZ host", "forward rules" and "static routing" and
"ARP" etc.
4.3 State and Statistics
4.3.1 System Information
System information interface shows the run information as following figure 4.3.1 below:
Figure 4.3-1(1) System Information (Bridge mode)
Figure 4.3-1(2) System Information (Router mode)

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System information (Router mode) as follow:
Table 4.3-1 System Information Description
MAC address WAN port hardware address. The device ID in HEX format.
Network Mode Display network mode, include bridge and router. If it is bridge, WAN port display
Network, and the WAN port as same as the LAN port.
WAN Port
Shows WAN IP address of DAG ,
DHCP mode: all the field values for the Static IP mode are not used (even though
they are still saved in the Flash memory.) The DAG acquires its IP address from the
first DHCP server it discovers from the LAN it is connected.
Using the PPPoE feature: set the PPPoE account settings. The DAG will establish a
PPPoE session if any of the PPPoE fields is set.
Static IP mode: configure the IP address, Subnet Mask, Default Router IP address,
DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to
zero by default.
LAN Port Shows LAN IP address of DAG. if network Mode is bridge, LAN port won’t display.
DNS Server Display DNS server IP address and default gateway information
System Uptime Time elapsed from device power on to now.
Network Connection
Occupancy Ratio The current NAT mapping/maximum number of concurrent mapping
number.
Network Traffic Statics Total bytes of message received and sent by network port.
Version Includes: product mode, software version, hardware version and built time etc.
4.3.2 Registration Information
Figure 4.3-2 Port and Port group registration information

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4.3.3 TCP/UDP Statistics
Figure 4.3-3 TCP/UDP Statistics Information
Figure 4.3-3 shows TCP sending and receiving, UDP sending and receiving packets of
statistical information since the device launched.
4.3.4 RTP Session Statistics
Figure 4.3-4 RTP Session Statistics
Figure 4.3-4 display real-time RTP conversation flow data information, includes:
Port, voice codec, packet period, local port, peer IP, peer port, sent packets, receive
packets, lost packets, jitter and duration.
4.4 Quick Setup Wizard
Quick configuration guide will guide users to configure the device step by step. Users only need
to configure network, SIP server and sip port in quick setup wizard. Basically, after these three
steps, users are able to make voice call through device.
4.5 Network Configuration
4.5.1 Local Network
DAG FXS/FXO hybrid gateway has two kinds of work mode: route and bridge. When DAG
is set route mode, the DAG will work as small router and NAT function has enabled. In this

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situation, WAN port is normally connect to uplink router/switch or ADSL MODEM, LAN port
used to connect local computer or other network device(such as Ethernet switches, Hubs
etc); When DAG is set bridge mode, WAN and LAN port are the same. The DAG just work
as two ports or four ports Ethernet switch.
When it set to bridge mode, only need to configure WAN port IP address and DNS. If set
to route mode, default LAN port IP will display and it can be change by users. Network
configure interface as below:
Figure 4.5-1Route Mode