Dinstar UC200-2S2O User manual

UC200-2S2O User Manual
Copyright©2011-2018 Dinstar
I
UC200-2S2O Universal Gateway
User Manual V1.0
Shenzhen Dinstar Co., Ltd.
Address: 9th Floor, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China
Postal Code: 518052
Telephone: [phone]
Fax: [phone]
Emails: [e-mail], [e-mail]
Website: www.dinstar.com

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Preface
Welcome
Thanks for choosing the UC200-2S2O Universal Gateway! We hope you will make full use
of this rich-feature gateway. Contact us if you need any technical support:
86-755-26456110/112.
About This Manual
This manual provides information about the introduction of the gateway, and about how to
install, configure or use the gateway. Please read this document carefully before installing the
gateway.
Intended Audience
This manual is aimed primarily at the following people:
Users
Engineers who install, configure and maintain the gateway.
Revision Record
Document Name
Document Version
Firmware Version
UC200-2S2O Universal Gateway User
Manual V1.0
V1.0 (2018/09/018)
1.54.1.5
Conventions
Gateway or device mentioned in this document refers to the UC200-2S2O gateway. Those
words in blue are the contents that users need to pay attention to.

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Contents
1Product Introduction ......................................................................................................................1
1.1 Overview .....................................................................................................................................................1
1.2 Application Scenario ...................................................................................................................................1
1.3 Product Appearance......................................................................................................................................2
1.4 Description of Indicators ............................................................................................................................2
1.5 Features & Functions...................................................................................................................................3
1.5.1 Key Features .......................................................................................................................................3
1.5.2 Physical Interfaces .............................................................................................................................3
1.5.3 Voice Capabilities ...............................................................................................................................3
1.5.4 FXS......................................................................................................................................................4
1.5.5 FXO .....................................................................................................................................................4
1.5.6 Software Features................................................................................................................................4
1.5.7 Environmental.....................................................................................................................................5
1.5.8 Maintenance........................................................................................................................................5
2Quick Installation............................................................................................................................6
2.1 Installation Attentions...................................................................................................................................6
2.2 Installation Steps ..........................................................................................................................................6
2.3 Network Connection.....................................................................................................................................6
2.3.1 Network Connection Diagram under Route Mode................................................................................6
2.3.2 Network Connection Diagram under Bridge Mode ..............................................................................7
2.4 Connect Gateway to Network.......................................................................................................................8
2.4.1 Connect Gateway to Network via Network Port...................................................................................8
2.4.2 Log In Web Interface ...........................................................................................................................8
3Basic Operation...............................................................................................................................9
3.1 Methods to Number Dialing .........................................................................................................................9
3.2 Call Holding.................................................................................................................................................9
3.3 Call Waiting .................................................................................................................................................9
3.4 Call Transfer.................................................................................................................................................9
3.4.1 Blind Transfer......................................................................................................................................9
3.4.2 Attended Transfer ..............................................................................................................................10
3.5 Function of Flash-hook...............................................................................................................................11

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3.6 Description of Feature Code.......................................................................................................................11
3.7 Send or Receive Fax...................................................................................................................................12
3.7.1 Fax Mode Supported .........................................................................................................................12
3.7.2 Explanation of T.38 and Pass-through................................................................................................12
3.8 Function of RST Button..............................................................................................................................13
3.9 Query IP Address and Restore Default Setting ............................................................................................14
4Configuration Wizard...................................................................................................................15
4.1 Configuration Wizard .................................................................................................................................15
4.1.1 UC200 Regarded as Terminal and Registered to SIP Server...............................................................15
4.1.2 Other SIP Clients registered to UC200...............................................................................................16
4.1.3 UC200 Connected to PBX through Trunking .....................................................................................16
5Configurations on Web Interface ................................................................................................17
5.1 Introduction to Web Interface .....................................................................................................................17
5.2 Status..........................................................................................................................................................18
5.2.1 Overview...........................................................................................................................................18
5.2.2 SIP ....................................................................................................................................................19
5.2.3 PSTN.................................................................................................................................................20
5.2.4 DHCP Client List...............................................................................................................................20
5.2.5 Current Call.......................................................................................................................................21
5.2.6 CDRs.................................................................................................................................................21
5.2.7 Service ..............................................................................................................................................22
5.2.8 About.................................................................................................................................................22
5.3 System........................................................................................................................................................22
5.3.1 Setting...............................................................................................................................................22
5.3.2 User Manager....................................................................................................................................24
5.3.3 Provision ...........................................................................................................................................25
5.3.4 Operation Log ...................................................................................................................................27
5.3.5 Service Log .......................................................................................................................................27
5.3.6 Config Changes Log..........................................................................................................................27
5.3.7 Backup/Restore/Upgrade...................................................................................................................28
5.3.8 Voice .................................................................................................................................................29
5.3.9 Command Line..................................................................................................................................30
5.3.10 Diagnostics......................................................................................................................................30
5.3.11 API .................................................................................................................................................31
5.3.12 Reboot.............................................................................................................................................31
5.4 Network .....................................................................................................................................................31
5.4.1 Setting...............................................................................................................................................31

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5.4.2 Access Control...................................................................................................................................34
5.4.3 Firewall .............................................................................................................................................35
5.4.4 DHCP Server.....................................................................................................................................37
5.4.5 Port Mapping.....................................................................................................................................38
5.4.6 DMZ Setting......................................................................................................................................39
5.4.7 Diagnostics........................................................................................................................................39
5.4.8 Static Route.......................................................................................................................................41
5.4.9 UPnP Client.......................................................................................................................................42
5.4.10 Hosts...............................................................................................................................................43
5.5 Profile ........................................................................................................................................................44
5.5.1 SIP ....................................................................................................................................................44
5.5.2 FXS/FXO..........................................................................................................................................46
5.5.3 Codec................................................................................................................................................52
5.5.4 Number .............................................................................................................................................52
5.5.5 Time..................................................................................................................................................55
5.5.6 Manipulation .....................................................................................................................................55
5.5.7 Dialplan.............................................................................................................................................56
5.6 Extension ...................................................................................................................................................58
5.6.1 SIP ....................................................................................................................................................58
5.6.2 FXS...................................................................................................................................................61
5.6.3 Ring Group........................................................................................................................................63
5.7 Trunk..........................................................................................................................................................64
5.7.1 SIP ....................................................................................................................................................64
5.7.2 FXO..................................................................................................................................................66
5.8 Call Control................................................................................................................................................70
5.8.1 Setting...............................................................................................................................................70
5.8.2 Route Group......................................................................................................................................71
5.8.3 Route.................................................................................................................................................72
5.8.4 Feature Code .....................................................................................................................................74
5.8.5 IVR ...................................................................................................................................................75
5.8.6 SMS Route........................................................................................................................................77
5.8.7 Diagnostics........................................................................................................................................79
6Glossary..........................................................................................................................................80

1 Product Introduction
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1 Product Introduction
1.1 Overview
UC200-2S2O is an IP telephony system providing superior VoIP service. It can help small and
medium-sized enterprises establish a convenient and high-efficient communication way.
The gateway provides 2 FXS ports and 2 FXO ports basically to connect with telephony
networks (such as PSTN and VoIP), and meanwhile it can be extended by the Session
Initiation Protocol (SIP) to interwork with IPPBX, softswitch and SIP-based network
platforms.
UC200-2S2O can be widely used in small and medium-sized call centers and enterprise
branches to improve work efficiency and save communication cost.
1.2 Application Scenario
The application scenario of UC200-2S2O universal gateway is shown as follows:
Figure 1-1 Application Scenario of UC200-2S2O

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1.3 Product Appearance
Front View:
Back View:
1.4 Description of Indicators
Indicator
Definition
Status
Description
PWR
Power Indicator
Off
There is no power supply or power
supply is abnormal.
On
The UC200 device is powered on.
RUN
Running Indicator
Slow
Flashing
The device is initialized successfully
and is running normally
On
The device is being initialized.
Off
The device is not running normally.
FXS
FXS In-use Indicator
Flashing
(every 2s)
The FXS port is in idle status.
On
The FXS port is currently occupied
by a call.
Off
The FXS port is faulty
FXO
FXO In-use Indicator
Fast
Flashing
(every 2s)
The FXO port is connected to PSTN
and is in idle status.
Slow
Flashing
(every 4s)
The FXO port is not connected to
PSTN, but is in normal status.
On
The FXO port is currently occupied
by a call
Off
The FXO port is faulty.

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WAN/LAN
Network Connection
Indicator
Off
Network does not work or network
cable is not connected.
Flashing
(every 1s)
The device is successfully connected
to network
1.5 Features & Functions
1.5.1 Key Features
FXS/FXO port on a single gateway
Send/receive calls from PSTN/PLMN via FXO
Flexible dial plan and routing strategies based on time, number and source IP etc.
IVR Customization
Support high-speed NAT forwarding
Built-in SIP server, support up to 256 SIP extensions and 15 concurrent calls
User-friendly web interface, multiple management ways
1.5.2 Physical Interfaces
2 FXS Ports
2 FXO Ports
1 USB Interface
1 SD Card Slot
1 WAN Port & 1 LAN Ports（10/100 Base-T RJ45）
1 Console Port
2 FXS LED Indicators and 2 FXO LED Indicators
1.5.3 Voice Capabilities
VoIP Protocols: SIP over UDP/TCP/TLS, SDP, RTP/SRTP
Codecs: G.711a/μ law, G.723.1, G.729A/B
Silence Suppression
Comfort Noise Generator(CNG)
Voice Activity Detection(VAD)
Echo Cancellation: G.168 with up to 128ms
Dynamic Jitter Buffer
Adjustable Gain Control
Automatic Gain Control （AGC）
Call Progress Tones: Dial Tone, Ring Back Tone, Busy Tone

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FAX: T.38 and Pass-through
NAT Traversal: STUN/UPnP
DTMF: RFC2833/Signal/Inband
1.5.4 FXS
FXS Connector: RJ11
Caller ID: Bellcore Type 1&2, ETSI, BT, NTT and DTMF
Answer and Disconnect Signaling:Answer, Disconnect, Busy Tone
Polarity Reversal
Hook Flash
1.5.5 FXO
FXO Connector: RJ11
Caller ID: FSK and DTMF
Polarity Reversal
Answer Delay
Detection of Busy Tone
Detection of No Current
Auto Match of FXO Impedance
1.5.6 Software Features
Call Forward (Unconditional/No Answer/Busy)
Call Waiting
Call Holding
Call Transfer (Blind & Attended)
Hotline
Do-not-disturb
3-way Conference
Ring Groups (Intra-group Pick-up)
Call Queue
Caller/Called Number Manipulation
Routing Based on Caller/Called Number Prefix
Routing Based on Source Trunks
Dial Rules
Failover Routing
IVR Customization

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Voicemail
Auto Attendant Function
CDRs
1.5.7 Environmental
Power Supply: 12VDC, 2A
Power Consumption: 18W
Operating Temperature: 0 ℃~ 45 ℃
Storage Temperature: -20 ℃~80 ℃
Humidity: 10%-90% (Non-Condensing)
Dimensions：260×180×35mm（W/D/H）
Weight：1.0kg
1.5.8 Maintenance
Web GUI for Configuration
Telnet Management
Configuration Restore & Backup
Multiple Languages Supported
Firmware Upgrade: support HTTP/TFTP/FTP
Auto Provision
CDR Query and Export
Syslog Query and Export
Network Tools: Ping, Traceroute
Network Capture

2 Quick Installation
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2 Quick Installation
2.1 Installation Attentions
To avoid unexpected accident or device damage, please read the following instructions before
installing the UC200-2S2O gateway.
The adapter of the gateway accepts DC input voltage of 12V 2A. Please ensure stable
and safe power supply;
To reduce the interference to telephone calls, please separate power cables from
telephone lines.
To guarantee stable running of the gateway, please make sure that there is enough network
bandwidth.
For better heat dissipation, please place the gateway on a flat surface and do not pile up
2.2 Installation Steps
Connect the power adapter to the power jack;
Connect telephone line to the FXS port and connect PSTN line to the FXO port;
Connect network cable to the LAN port(s) and WAN port (please refer to 2.3 Network
Connection);
2.3 Network Connection
UC200-2S2O works in two network modes: route mode and bridge mode. When it is under
the route mode, the IP address of WAN port must be different from the IP address of LAN
port. But when it is under the bridge mode, the IP address of WAN port and that of LAN port
are the same.
2.3.1 Network Connection Diagram under Route Mode
Under the route mode, the default IP address of WAN port is a DHCP IP address, while the
default IPaddress of the LAN port is a static IP address, namely 192.168.11.1.

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Figure 2-1 Network Connection Diagram under Route Mode
Note: The IP address of LAN port of the gateway and the IP address of PC must be at the
same network segment, while that of WAN port is at a different network segment.
2.3.2 Network Connection Diagram under Bridge Mode
Under the Bridge mode, the IP address of WAN port is the same with that of LAN port.
Generally, when the gateway works under the bridge mode, the IP address of the gateway has
been modified. In the following diagram, it is assumed that the IP address has been modified
into 172.16.80.1.
Figure 2-2 Network Connection Diagram under Bridge Mode
Note: The IP address of PC and that of WAN port of the UC200-2S2O gateway are at the
same network segment.

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2.4 Connect Gateway to Network
2.4.1 Connect Gateway to Network via Network Port
Please connect the UC200-2S2O gateway to network according to the network diagrams in
Section 2.3 Network Connection. Then connect a telephone to the FXS port. Dial *158# to
query the IPaddress of LAN port. Modify the IP address of PC to make it at the same network
segment of LAN port of the gateway.
2.4.2 Log In Web Interface
Open a web browser and enter the IP address of LAN port (the default IP is 192.168.11.1).
Then the login GUI will be displayed.
You also can enter the IP address of WAN port, but it’s required to modify the IP address of
PC to make it at the same network segment with that of WAN port.
It is suggested that you should modify the username and password for security consideration.
Figure 2-3 Login GUI of UC200-2S2O
The default username and password are admin and admin@123# respectively. Click Login to
enter into the web interface.
Under some circumstances, login of the Web will be limited：
For three consecutive login failures, you need to slide to validate your user account;
Failing to log in the Web for ten times consecutively, the IP address of the UC200 device
will be put into the blacklist, and you need to reset a new IP address for the device；
Successful login or device restart will wipe out login failure records.

3 Basic Operation
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3 Basic Operation
3.1 Methods to Number Dialing
There are two methods to dial telephone number or extension number:
Dial the called number and wait for 4 seconds for dialing timeout, or dial the called
number directly (the system will judge whether the dialing is completed according to
Digitmap and Regular Expression dialplans).
Dial the called number and press #.
3.2 Call Holding
If a calling party places a call to a called party which is otherwise engaged, and the called
party has the call holding feature enabled, the called party is able to switch to the new
incoming call while keeping the current call holding on by pressing the flash button or the
flash hook.
When the called party presses the flash button or the flash hook once again, he or she will
switch back to the first call.
3.3 Call Waiting
If a calling party places a call to a called party which is otherwise engaged, and the called
party has the call waiting feature enabled, the calling party will hear a IVR voice ‘Please hold
on, the subscriber you dialed is busy’ and the called party will hear three beeps.
By pressing the flash button or the flash hook, the called party is able to switch between the
new incoming call and the current call.
3.4 Call Transfer
3.4.1 Blind Transfer
Blind transfer is a call transfer in which the transferring party connects the call to a third party
without notifying the third party.

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Example: A gives a call to B and B wants to blindly transfer the call to C. Operation
instructions are as follows:
1. A dials the extension number of B;
2. The extension of B rings, and B picks up the phone. Then A and B go into conversation;
3. B presses *1 to trigger blind transfer (at the same time,Acan hear the waiting tone). Then
B dials the extension number of C ( end up with # or wait for 4 seconds);
4. The extension of C rings, B hangs up the phone and C picks up the phone. Then C and A
goes into conversation.
Note:
On the ‘Call Control Feature Code’page, feature code service should be ‘On’.
If B hears continuous busy tones after he dials the extension number of C, it means the call
has timed out.
3.4.2 Attended Transfer
Attended transfer is a call transfer in which the transferring party connects the call to a third
party after he confirms that the third party agrees to answer the call.
Example: A gives a call to B and B wants to attended transfer the call to C. Operation
instructions are as follows:
1. A dials the extension number of B;
2. The extension of B rings, and B picks up the phone. Then A and B go into conversation;
3. B presses *2 to trigger attended transfer (at the same time,A can hear a waiting tone). Then
B dials the extension number of C;
4. Then one of the following situations will happen:
a. If the extension of C cannot be reached because the dialing/call has timed out, C rejects
the call or C is busy, B will automatically switch to the conversation with A.
b. The extension of C rings (at the same time, B can hear a ringback tone). If B hangs up
the phone at this moment, A will continue to hear the waiting tone. Then if A also hangs up
the phone, the extension of C will continue to ring. If C picks up the phone at this moment,
the call will end directly.
c. The extension of C rings and then C picks up the phone. C and B go into conversation,
and A will continue to hear a waiting tone. If it’s B that hangs up the phone at this moment, C
and A go into conversation. If it’s C that hangs up the phone, B and A go into conversation.

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3.5 Function of Flash-hook
Assume Aand B are in a call conversation:
If A presses the flash hook, and then dial the number of C, A and C go into conversation and
meanwhile the call between Aand B is kept holding.
Then, if Apresses the flash hook and dial 1, the conversation will switch back to Aand B; if A
presses the flash hook and dial 2 , the conversation will switch to A and C; if A presses the
flash hook and dial 3, the conversation will switch to A, B and C (three parties conversation).
3.6 Description of Feature Code
UC200-2S2O provides convenient telephone functions. Connect a telephone to the FXS port
and dial a specific feature code, and you can query corresponding information.
Code
Corresponding Function
*159
Dial *159 to inquiry WAN IP
*158
Dial *158 to inquiry LAN IP
*114
Dial *114 to inquiry phone number
*157*
Dial *157*0 to set route mode; dial *157*1 to set bride mode
*150*
Dial *150*1 to set IP address as static IP address; dial *150*2 to set IP
address as DHCP IP address
*152*
Dial *152* to set IPv4 address, for example:
Dial *152*192*168*1*10# to set IPv4 address as 192.168.1.10
*156*
Dial *156* to set IPv4 gateway, for example:
Dial *156*192*168*1*1# to set IPv4 gateway as 192.168.1.1
*153*
Dial *153* to set IPv4 netmask, for example:
Dial *153*255*255*0*0*# to set IPv4 netmask as 255.255.0.0
*111
Dial *111 to restart the UC200 device
*51
Dial *51 to enable the call waiting service
*50
Dial *50 to disable the call waiting service
*1
Dial *1 to trigger blind transfer, for example:
Dial *18000, and you can blind transfer to the extension number 8000
*2
Dial *2 to trigger attended transfer, for example:
Dial *28000#, and you can attended transfer to the extension number
8000

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*72*
Enable unconditional call forwarding service. Example: Dial *72*8000,
and calls will be unconditionally forwarded to extension number 8000
*73
Disable unconditional call forwarding service
*90*
Enable the ‘call forwarding on busy’service. Example: Dial *90*8000,
and calls will be forwarded to extension number 8000 when the called
number is busy
*91
Disable the ‘call forwarding on busy’service
*92*
Enable the ‘call forwarding on no reply’service. Example: Dial
*92*8000, and calls will be forwarded to extension number 8000 when
there is no reply from the called number
*93
Disable the ‘call forwarding on no reply’service
*78
Enable the ‘No Disturbing’service
*79
Disable the ‘No Disturbing’service
**
Pick up the ringing extension which is in the same ringgroup. Example:
Dial**8000, and you can take the incoming call of extension number
8000
*160*
Dial *160*1# to allow HTTP WAN access, Dial *160*0# to deny
HTTPWAN access
Note:
A voice prompt indicating successful configuration will be given after each configuration
procedure. Please do not hang up until hearing this voice prompt.
3.7 Send or Receive Fax
3.7.1 Fax Mode Supported
T.38（IP-based）
T.30（Pass-Through）
3.7.2 Explanation of T.38 and Pass-through
T.38 is an ITU recommendation for allowing transmission of fax over IP networks in real time.
Under the T.38 mode, analog fax signal is converted into digital signal and fax signal tone is
restored according to the signal of peer device. Under the T.38 mode, fax traffic is carried in
T.38 packages.

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Pass-through (T.30): Under the pass-through mode, fax signal is not converted and fax traffic
is carried in RTP packets. It uses the G.711 A or G711U codec in order to reduce the damage
to fax signal.
3.8 Function of RST Button
Press the RST button for different time length, and the UC200-2S2O device will execute
different function:
1. On the condition that the device is running normally, press the RST1 or RST2 button for 0
to 3 seconds, the system will not execute any function.
2. On the condition that the device is running normally, press the RST1 button for 3 seconds
to 6 seconds, the IP address, username and password of the device will be restored to factory
defaults, and meanwhile the access ports of Http, Https, Telnet and SSH are restored to the
default settings.
Figure 3-1 Default settings of Http, Https, Telnet and SSH

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3. On the condition that the device is running normally, press the RST2 button for more than
6 seconds, and all configurations are restored to the default settings.
3.9 Query IP Address and Restore Default Setting
After connecting a telephone to the FXS port, you can dial *158 to query the IP address of
LAN port and dial *159 to query the IP address of WAN port.
If you want to restore UC200-2S2O to default settings, you can press the RST button for
more than 6 seconds or you can configure it on the Web interface.
On the Web interface, click System Backup/Restore/Upgrade and then select the parts
(system, network or service) that need to be restored to default settings. Click Reset and then
restart the device, and the selected parts will be restored to default settings.
Figure 3-2 Reset to Defaults

4 Configuration Wizard
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4 Configuration Wizard
4.1 Configuration Wizard
The following are the common ways to configure the UC200-2S2O gateway.
4.1.1 UC200 Regarded as Terminal and Registered to SIP Server
1. UC200-2S2O Registered to SIP Server
Add an SIP Trunk to SIP Server
Enable Register for the SIP Trunk
Add Inbound and Outbound Routes
2. FXS/FXO Port Registered to SIP Server
Add an SIP Trunk to SIP Server
Enable Register for FXS/FXO Port and
Designate the Port to the SIP Trunk
Note: Although ‘Register’has been enabled for FXS/FXO port, calls through FXS/FXO port
will take inbound and outbound routes as first priority. For outgoing calls, if outbound route
cannot be matched, then the registered SIP trunk will be selected. For incoming calls, if
inbound route cannot be matched, then the registered FXS/FXO port will be selected.
Generally, local extension number is taken as first priority for call routing selection, followed
by DID, route and then registered port.