Direct Supply Attendant User manual

Attendant™
PROTECTOR
FOLDABLE
BEDSIDE MAT
Please keep and refer to this Owner’s Manual.
Owner’s Manual
Thank you for purchasing an Attendant Protector Foldable Bedside Mat from Direct Supply
Equipment & Furnishings. Please read this entire guide carefully and keep it for future
reference. This guide will provide you with instructions, warnings, warranty information,
and other important information about your Attendant Protector Foldable Bedside Mat.
Share this information with your housekeeping, nursing and maintenance staff to help
ensure the bedside mat is cared for properly.
1-800-634-7328 DirectSupply.com

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Introduction
The Centers For Medicare and Medicaid Services (CMS) recommends surrounding beds
with soft mats when bedrails cannot be used. Attendant Protector Foldable Bedside
Mats are designed to reduce the impact of a fall in the event a resident falls from bed.
These mats are designed only for indoor use within close proximity to caregivers as a
part of, but not a replacement for, your comprehensive care plan.
Table of Contents
Definitions & Symbols.......................................................................................................... 3
Important Safeguards........................................................................................................... 3
Product Description.............................................................................................................. 4
Product Specifications.......................................................................................................... 4
Directions for Use ................................................................................................................ 4
Cleaning ............................................................................................................................... 5
Maintenance ........................................................................................................................ 5
Troubleshooting ................................................................................................................... 5
Storage ................................................................................................................................. 5
Limited Warranty.................................................................................................................. 6
Customer Service ................................................................................................................ 7
Table of Contents
and Introduction

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Definitions & Symbols
and Important Safeguards
Definitions & Symbols
NOTE: Indicates a tip.
CAUTION: Indicates correct operating or maintenance procedures in order to prevent
damage to or destruction of the equipment or other property
WARNING: Calls attention to a potential danger that requires correct procedures or
practices in order to prevent personal injury.
•: Attention. Read the instructions.
DEVICE: Your Attendant Protector Foldable Bedside Mat.
YOU and YOUR: The facility, community or other entity that has purchased the device.
WE, US, and OUR: Direct Supply®Manufacturing™, Inc.
Important Safeguards
Read and follow all directions and warnings before using this device.
•WARNINGS – General:
1. Failure to comply with all directions and warning may result in injury or death; use
only as directed.
2. This product is not suitable for use with “high risk for fall” individuals. Other devices
may be required.
3. Inspect the product for damage before each use and do not use it if it appears to be
damaged or not functioning properly.
4. Never alter the product in any way.
5. This product is designed for indoor use only within close proximity to skilled caregivers.
•WARNING – This mat is designed to provide comfort and reduce the impact of a
resident fall. Other equipment may be required. This may include, but is not limited to:
1. Resident monitoring devices for elopement prevention.
2. Other devices as specified by the caregiver.
THIS PRODUCT CANNOT PREVENT INJURIES TO RESIDENTS. THIS PRODUCT
CANNOT PREVENT A RESIDENT FALL. When used properly, this product can lessen
potential injuries by dispersing the force of impact should a resident fall out of bed.
•WARNING – Prior to use, always ensure the bedside mat does not pose a tripping
hazard to residents or staff.
•WARNING – This product is intended only for use next to low- or standard-height
beds to provide a softer surface than standard flooring.
•WARNING – Please be sure all staff members are familiar with your community’s
policies for working with residents where fall mats are used. In some instances, the
best practice may be to temporarily move the fall mat to prevent tripping or slipping
while assisting residents.
•WARNING – When using an Attendant Protector with an Attendant Alarm, always test
the system before every use.

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Product Description
Attendant Protector Foldable Bedside Mat
The Attendant Protector Foldable Bedside Mat may be placed next to a User's bed to help
reduce the impact of a fall should a resident fall from the bed. When used in conjunction
with an Attendant Pad Alarm/Alert, the Attendant Protector also will notify caregivers when a
resident steps or falls on the mat. This bedside mat is foldable for easy removal and storage.
Specifications
COVER: SUPRASEC®3234 Vinyl with sealed edges
FIRE RATINGS: 16 CFR 1630
FOAM CORE: High-Density Polyurethane Foam
SIZE: 11⁄8"D x 70"L x 24"W
EDGES: Beveled Perimeter
PRESSURE SENSOR: Integrated pressure-sensitive sensor notifies caregivers when
a resident steps on or falls on the mat (when used with an
Attendant Alarm/Alert).
Directions For Use
1. Unpack the product in an area with sufficient room to work. Do not use razor blades to
cut packaging away from the product.
2. Inspect the product for shipping damage. If the product is damaged, DO NOT USE
the Attendant Protector Foldable Bedside Mat and immediately contact Direct Supply
Equipment & Furnishings for further instruction.
3. Ensure the floor where the mat will be placed is free of dust and dirt before positioning the
product. This will allow the mat to grip the floor more effectively and reduce mat movement.
4. Place the bedside mat flat on the floor, directly next to the bed, making sure it does
NOT go under the bed.
5. Check to ensure the bedside mat does not pose a tripping hazard to residents or staff.
6. When not in use, store the bedside mat against a wall, in a closet or hanging from
the footboard.
NOTE: Do not remove product tag, cleaning instruction tag or law tag from the fall mat.
Removal of tags will void the warranty.
When used in conjunction with an Attendant Alarm/Alert:
• Plug the Attendant Protector plug into the Attendant Alarm/Alert jack
• Route the cord such that it does not present a trip hazard to the resident and does
not interfere with the function of the bed
• ALWAYS TEST THE SYSTEM BEFORE EVERY USE
•WARNING: This product will not prevent falls. This product will not replace good
caregiving practices, including, but not limited to:
• Direct resident supervision
• Adequate care plans and training for staff personnel regarding resident diet, hydration,
cleanliness, range of motion, entrapment, fall prevention and repositioning
• Inspection and testing before use
Product Description, Specifications
and Directions for Use

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Cleaning, Maintenance,
Troubleshooting and Storage
Cleaning
We recommend using the following cleaning chemicals on your bedside mat:
• Lysol®IC Quaternary Cleaner Disinfectant
• Clean Quick Broad range Sanitizer
• Q-128 Quaternary Disinfectant
Other disinfectants may cause staining or damage to the product and void the warranty.
Be sure to follow the manufacturer’s recommended procedures when using these
chemicals (trademarks and service marks used in this section are the property of their
respective owners).
Maintenance
Inspect the product for damage before each use and do not use it if it appears to be
damaged or not functioning properly. When not in use, store the product out of the way
and ensure it is not a tripping hazard for residents and caregivers.
Troubleshooting
If your system does not function properly when tested, follow these steps:
• Verify the Attendant Alarm/Alert battery is fully charged; if using the optional AC adapter,
verify it is plugged into both the Alarm/Alert and the AC outlet
• Verify the Attendant Protector Foldable Bedside Mat cord is plugged securely into the
Attendant Alarm/Alert
• If using an Attendant Economy Pad Alarm, verify the On/Off switch is in the
“On” position
• If the system still does not function properly, determine which piece of equipment is
faulty by either:
- Connecting a known functioning Attendant Alarm/Alert to the potentially faulty
Attendant Protector – if the system works properly, the problem is with the original
Attendant Alarm/Alert
- Connecting a known functioning Attendant Protector Foldable Bedside Mat to the
potentially faulty Attendant Alarm/Alert – if the system works properly, the problem is
with the original Attendant Protector Foldable Bedside Mat
Storage
When the product is stored:
1. Store the product flat. Never store the product rolled or bent, and only fold the product
in the direction it was designed to fold.
2. Store in a cool, dry place. Store in areas that have temperature or humidity control.
3. Do not store near heaters or other devices that could physically damage the product.
4. Do not place objects on the product during storage.

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Limited Warranty
We offer to you, as the original purchaser, a warranty for the cover and foam of your
Attendant Protector Foldable Bedside Mat. Our warranty applies for the limited warranty
period stated below. If any product or product part listed below is defective in material or
workmanship during the applicable limited warranty period, we will repair or replace it at our
cost. Please note that the decision to repair or replace a product or product part will be at
our discretion. Our warranty applies only if the product is properly maintained by the original
purchaser for normal, indoor use and does not cover normal wear and tear, modification
of the product, or damage caused by abuse, improper use, failure to maintain, use which
exceeds the published product limitations, or the combination of any product with another
product. In addition, our warranty does not cover fading, characteristics or natural variations
in fabric, texture, colorfastness, stains, spills or exposure to chemicals, odors, heat or light.
In certain cases, we may provide you repair or adjustment instructions and/or replacement
parts and ask you to perform a repair or adjustment or replace a defective part.
Our warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state. Please note that our limited warranty period begins when we ship the
product to you. The limited warranty period and our obligations under the warranty end once
you transfer the product to someone else or at the end of the applicable limited warranty
period identified below, whichever is earlier.
Product
Foam Components
(Parts)
Cover
(Parts) Sensor
Anticipated Usable
Product Life
Attendant Protector
Foldable Bedside Mat 1 year 1 year 1 year 1 year
Anticipated Usable Product Life is based on normal use with proper maintenance,
cleaning and storage. You should still inspect, monitor and care for the product as
described in this guide, as the product may need to be replaced sooner than anticipated
in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; THESE AND ALL
OTHER IMPLIED WARRANTIES ARE SPECIFICALLY DISCLAIMED. TO THE FULLEST
EXTENT ALLOWED BY LAW, DIRECT SUPPLY MANUFACTURING, INC. WILL NOT BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES,
OR LOST PROFITS THAT MAY RESULT FROM THE DEVICE OR YOUR USE OF OR
INABILITY TO USE THE DEVICE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. OUR TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE PRICE OF
THE DEVICE OR SERVICE GIVING RISE TO YOUR CLAIM. Some states do not allow an
exclusion or limitation of incidental or consequential damages, or how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. If implied
warranties are not excluded, and to the extent allowed by law, we limit any and all
implied warranties to the applicable warranty period identified above. Except for rights
under any applicable state law, the remedies provided under this warranty are your sole
and exclusive remedy for any breach of our warranty and state the entire limit of our
responsibilities.

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Our promise to you is that you will have a convenient and easy ordering experience,
receive a quality bedside mat and enjoy outrageous customer service. If you have any
questions about the bedside mat you have purchased or would like to request warranty
service, please contact: Direct Supply Equipment & Furnishings®, 1-800-634-7328,
6767 N. Industrial Road, Milwaukee, WI 53223, [email protected]
Customer Service

Distributed by Direct Supply Manufacturing, Inc. 6635 N Industrial Road, Milwaukee, WI 53223.
© 2017 Direct Supply Manufacturing, Inc. All Rights Reserved. Direct Supply®, Attendant™, and all associated logos are the registered
trademarks of Direct Supply, Inc., used under license.
12997Date of Printing: November 2017