Direct Supply Panacea 3000 Operating manual

Bed Maintenance Guide
Step-by-step instructions and troubleshooting tips for Panacea®3000, 3250 and 3500 beds.

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Cleaning Instructions................................. 3
Ensure your beds are well-kept and clean for optimum
performance.
15-Point Inspection ................................ 4 - 5
A regular inspection of your beds can reduce the need
for replacement parts and service calls by catching small
issues before they worsen. Follow this routine inspection
to keep your equipment safe and fully-functional.
Locate Serial Number & Model Number................6
Learn where your serial and model numbers are located
should you need them for reference or for service calls.
Troubleshooting....................................... 7
Despite preventative maintenance, some issues may
arise. Explore a list of the most common problems and
learn how they can be easily remedied.
Welcome to the Bed Maintenance Guide from Direct Supply®! This resource is designed to help you
keep your beds in peak condition. Discover the solutions you need to maintain clean, comfortable
beds for your residents.
Introduction

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cleaning instructions
•WARNING: Always unplug the bed from the power supply prior to cleaning.
• Make sure all electrical parts (motors, control boxes and pendant) are not broken and all housing components
are unplugged. Ensure NO liquids enter electrical components.
• Sanitize and wash all components. DO NOT submerge the bed frame or electrical components.
• DO NOT power wash or steam clean any parts.
• Remove all detergent from components with a damp rag.
• Solvents, alcohol or petroleum should not be used on the bed surface.
• Do not allow water to spill or drip onto any wiring, controls or actuators.
• Make sure all parts are dry before using or storing.

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15-Point Bed Inspection
Step 1: Perform the procedure “STEPS
TO PREVENT BED FIRES” listed in the
bed manual.
Step 2: Review and inspect for compliance to
the “WARNINGS” listed in the bed manual.
Step 4: Check casters to ensure they lock, if
applicable, and roll properly.
Step 3: Review “REDUCING THE RISK OF
ENTRAPMENT” listed in the bed manual.
Step 5: Inspect all bed components for
damage or excessive wear.
Step 6: Visually examine all welds for cracks.
Step 8: Check the motor actuator shaft
and its connections for bending, damage or
excessive wear.
Step 7: Inspect the deck components for
bending or damage.
Step 9: Check actuator ends and its mounting
hardware for bending or excessive wear .

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15-Point Bed Inspection
Continued
Step 10: Inspect all bolts and fasteners. Do
not over tighten bolts at pivot points.
Step 13: Make sure all cords are free of
moving parts.
Step 11: Check all cords for cuts or
other damage.
Step 14: Visually examine all components for
damage or excessive wear, cracked or missing
brake pads. Make sure retention clips and pins
are secure.
Step 12: Make sure all plugs are
fully seated.
Step 15: Check that brake pads are intact
and offer sufficient resistance to hold the bed
securely with a horizontal force of 65 pounds.
If this test fails, it is recommended that the
brake pads be replaced.

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Locate Serial NUMBER &Model NUMBER
Locating your serial number
The serial number label is located at the
foot end of the bed, on the bed frame
under the mattress support deck.
Locating your model number
The model number is located at the foot
end of the bed, on the leg uprights.

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troubleshooting guide
Symptom Possible Cause(s) Action
No power/green
power indicating
light not on
1Bed is not plugged into AC power.
2Power cord is cut/damaged.
3Loose plug for handset.
Cut/damaged handset cord.
4Actuator plug not connected.
1Check plug to receptacle.
2Check power cord for damage.
3Have qualified technician check
115V outlet.
Actuators operate,
but the wrong
movement occurs
1Cut/damaged handset cord.
2Damaged/defective Y-cable.
1Inspect handset cord for damage.
2Unplug the Y-cable and plug
the handset directly into the
control box.
One or more
actuators do
not function
1Loose or unplugged connection
of actuator cord to control box.
2Cut/damaged actuator cord.
3Defective actuator.
4Defective control box.
5Damaged/defective Y-cable.
1Check actuator plug to control box.
2Inspect actuator cord for damage.
3Replace actuator.
4Replace control box.
5Unplug the Y-cable and plug the
handset directly into the control
box port.
Bed is not level
when operating
Hi-Low functions
1Actuators are out
of synchronization.
2Damaged/defective Y-cable.
1Run bed to full down position
and continue to hold button for
3 seconds (after bed reaches full
down position).
2Unplug the Y-cable and plug the
handset directly into the control
box port.

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