Dogtra 1900NCP Field Star Series User manual

Copyright c 2007 Dogtra Company
22912 Lockness Avenue
Torrance, CA 90501
U.S.A.
telephone (310) 534 - 0101
fax (310) 534 - 9111
toll free 1-888-811-9111
REMOTE CONTROLLED
DOG TRAINING COLLARS
OWNER’S MANUAL
2007 -
www.dogtra.com

MAIN FEATURES
PRODUCT SAFETY AND HEALTH
STATEMENTS
PACKAGE CONTENTS
DESCRIPTION OF TRANSMITTER
PARTS
BUTTON FUNCTION
DESCRIPTION OF COLLAR/RECEIVER
PARTS
BATTERY CHARGER
TESTING YOUR
COLLAR
FITTING THE COLLAR ON THE DOG
CHARGING THE BATTERIES
BELT CLIP ACCESSORIES
ACCESSORIES
BASIC MAINTENANCE
TROUBLE SHOOTING GUIDE
WARRANTY AND REPAIR
INFORMATION
2
3
4
5
13
17
20
21
23
25
29
31
32
33
36
1
CONTENTS

2
Easy-to-use, ergonomic transmitter.
Rheostat dial allows for gradual increases in
stimulation intensity with no jumps between
levels (0-127).
Two-dog models allow the trainer to control two
different dogs from one transmitter without the
hassle of handling unnecessary parts.
has a 1/2-mile
range.
Stimulation type - Nick , Constant and non-
stimulating pager/vibration.
Rechargeable, user-replaceable Ni-MH batteries
Fully Waterproof collar/receiver and transmitter.
No external antenna on the collar/receiver.
One-charger system allows the transmitter and
receiver(s) to be charged at the same time.
Over 999 different identity codes to prevent
signal match-up with other e-collars.
Easily visible blue LCD screen displays exact
level of stimulation and can be seen in the dark or
low light conditions.
Three bar battery life indicator and LED colored
indicator to show remaining battery life.
MAIN FEATURES
MAIN FEATURES
3
PRODUCT SAFETY AND HEALTH STATEMENTS
Proper e-collar use
Dogtra e-collars are intended for the sole purpose
of behavior modification of dogs. They are not
intended for human use or use on other animals.
Dogtra Company does not assume any liability for
improper use of the Dogtra e-collar.
Aggressive dogs
Dogtra does not recommend using the e-collar to
correct dogs that are aggressive towards other dogs or
people. In many such cases the dog will associate the
stimulation with the other dog or individual and
become even more aggressive. Dog aggression is best
treated by a dog-training specialist.
Interference with other electronic devices
Dogtra’s industry-leading technology filtering
system ensures minimal interference with other
electronic devices (garage door openers, pacemakers,
etc.). Our digital microprocessor offers thousands of
unique codes to eliminate frequency match-up with
other Dogtra e-collars.
Inadvertent activation
If the constant button is held down for 12 seconds
or more the unit will automatically shut down. It will
reactivate when the button is released.
PRODUCT SAFETY AND HEALTH STATEMENTS

Transmitter
Receiver (two collar receivers for
two-dog models)
Battery charger and splitter cable
Test light
Owner’s manual
Carrying case
COLLAR
PACKAGE CONTENTS
4
PACKAGE CONTENTS
5
DESCRIPTION OF TRANSMITTER PARTS
DESCRIPTION OF
TRANSMITTER PARTS
transmitter (1-dog)
Antenna
Battery Charging
Receptacle &
Rubber Plug
ON/OFF
Switch
Pager
Button
LCD
Screen
Rheostat
Intensity Dial
Indicator Light
(LED Window)
“Nick” Button
“Constant” Button

6
DESCRIPTION OF TRANSMITTER PARTS
DESCRIPTION OF
TRANSMITTER PARTS
transmitter (2-dog)
Antenna
Nick/Cont.
Toggle Switch
Battery Charging
Receptacle &
Rubber Plug
1st-dog
Pager
(Gray Button)
2nd-dog
Pager
(Orange Button)
ON/OFF
Switch
LCD Screen
Rheostat
Intensity Dial
Indicator Light
(LED Window)
1st-dog
Nick & Cont.
(Gray Button)
2nd-dog
Nick & Cont.
(Orange Button)
7
DESCRIPTION OF TRANSMITTER PARTS
Transmitter Antenna
A short 2 antenna is supplied with the
transmitter.
The antenna must be fastened to the
transmitter before using the unit.
2Antenna

8
DESCRIPTION OF TRANSMITTER PARTS
Rheostat Intensity Dial
The Rheostat Intensity Dial is located on the
top of the transmitter: (0) being the lowest level
and (127) being the highest. The LCD screen
shows the intensity level during operation.
9
DESCRIPTION OF TRANSMITTER PARTS
LCD Screen
The LCD screen indicates the stimulation
level (0-127) on the screen.
The LCD battery life indicator shows 3 bars
at full charge, 2 bars at medium charge and 1 bar
when it needs to be charged. The battery life
indicator only specifies the remaining charge for
your transmitter. To find the remaining charge
for your receiver, observe the LED on the
collar/receiver. When it emits a: (Green color =
fully charged, Amber color = medium charge,
Red color = needs charge).

10
DESCRIPTION OF TRANSMITTER PARTS
Care for LCD Transmitters in Cold
Temperature
In cold temperatures (10 degrees F or
below), the Liquid Crystal Display (LCD) on
your transmitter may be dim or slow to respond.
Wait until the display becomes visible before
selecting any training level.
Even though the LCD screen might be dim or
slow to respond, when you push the Nick or
Constant button, the transmitter will still function
properly. In the occurrence of extremely cold
weather, the LCD screen might take a moment to
respond causing the Intensity level to freeze at
that current level. In this situation, if you turn the
Rheostat Intensity Dial, and the intensity level on
the screen does not increase, yet you emit an
electrical stimulation, the level will be in
agreement with the new changed intensity level.
In this situation, it is ideal to either wait until
your transmitter is back to working order before
emitting a correction, or while holding the
constant button down slowly turn the Rheostat
Intensity Dial while watching your dog’s
reaction. Do not turn the Rheostat Intensity Dial
at a rapid increase because the collar/receiver
will emit a static correction based on the level of
the Rheostat Intensity Dial, which might not be
correctly reflected on the LCD screen.
11
DESCRIPTION OF TRANSMITTER PARTS
Transmitter Indicator Light (LED Window)
The transmitter LED indicator light is located
near the Rheostat Intensity Dial. It will flash every
4 seconds when the transmitter has been turned
on. The color of the light indicates the status of
battery life. It flashes green when the battery is
fully charged and turns to amber when the battery
is at medium charge. It is acceptable to charge
your unit even at medium charge without any
damage incurred to your collar. When the
transmitter indicator emits a blinking red light, the
battery needs to be recharged.
(Green = full charge, Amber = medium
charge, Red = needs charge).

12
DESCRIPTION OF TRANSMITTER PARTS
Transmitter Battery Charging Receptacle &
Rubber Plug
Located on the backside of the transmitter,
the charging receptacle is covered by a rubber
plug. Insert one end of the battery charging cable
into the receptacle to charge the battery (See
Battery Charging Procedure on page26).
After charging is completed, close the
receptacle with its rubber plug to make sure dirt
or water does not get inside.
13
DESCRIPTION OF TRANSMITTER PARTS
The transmitter for the
single dog unit has four buttons (one on the
face of the transmitter, two on the left side and
one on the right side).
BUTTON FUNCTION
Nick Pager
ON/OFF
Switch
Constant
(1-dog)
“Nick” Button
The “Nick” button is located on the top left.
It is imprinted with the letter “N” for an easy,
clear selection. When the “Nick” button is
pushed the receiver emits a single, rapid pulse of
electrical stimulation.

14
DESCRIPTION OF TRANSMITTER PARTS
“Constant” Button
The “Constant” button is located on the
bottom left. Pressing the “Constant” button gives
continuous stimulation as long as the button is
pushed, for up to 12 seconds. If the button is not
released after 12 seconds, the stimulation will
automatically turn off as a safety feature. The
collar will be ready to be reactivated once the
button has been released.
“Pager” Button
The pager button is located on the face of the
transmitter. Pressing it will give non-stimulating
vibration as long as the button is depressed, for
up to 12 seconds.
Transmitter Power ON/OFF
The button on the right side of the transmitter
is the “ON/OFF” button that activates the
transmitter and LCD screen only.
To turn the transmitter on, press the
“ON/OFF” button on the right side until the
LCD screen illuminates.
To turn the transmitter off, press the
“ON/OFF” button on the right side of the
transmitter. When the LCD screen displays
“OFF” release the button.
15
DESCRIPTION OF TRANSMITTER PARTS
The two-dog
unit has five buttons and a toggle switch on the
transmitter.
Two on the face of the transmitter, two on
the left side, and one on the right side.
“Nick” & “Constant” Toggle Switch
Located on the face of the transmitter is a
toggle switch. The toggle switch has
a setting for “Nick” and another for
Constant . The color-coordinated buttons
(orange for the orange receiver/collar and gray
for the black receiver/collar) will implement
(2-dog)
Nick/Cont.
Toggle Switch
1st-dog
Pager
(Gray Button)
2nd-dog
Pager
(Orange Button)
ON/OFF
Switch
1st-dog
Nick & Cont.
(Gray Button)
2nd-dog
Nick & Cont.
(Orange Button)

16
DESCRIPTION OF TRANSMITTER PARTS
the desired stimulation based on the toggle
switch setting.
When either the orange or gray stimulation
button is pressed and the toggle is set on
“Nick” the receiver emits a single, rapid pulse
of electrical stimulation.
When you press either the orange or gray
stimulation button, and the toggle is set on
“Constant”, the receiver emits a continuous
stimulation as long as the button is pushed, for
up to 12 seconds to the corresponding collar. If
the button is not released after 12 seconds, the
stimulation will automatically turn off as a
safety feature. The collar will be ready to be
reactivated once the button has been released.
“Pager” Button
The pager buttons are located on the face of
the transmitter. The orange button corresponds
with the orange receiver/collar and the gray
with the black receiver/collar. Pressing it will
give non-stimulating vibration as long as the
button is depressed, for up to 12 seconds.
17
DESCRIPTION OF COLLAR / RECEIVER PARTS
DESCRIPTION OF
COLLAR / RECEIVER PARTS
Power ON/OFF
Switch
Contact Points
Indicator Light
(LED Window)
Battery Charging
Receptacle
and Cover
Collar strap

Turning on the Collar Receiver
The ON/OFF button is on the bottom of the
receivers. Push and hold the button for two
seconds until the LED light, located on the front
of the collar, starts blinking. The indicator light
will blink once every 2 seconds after the color is
turned on. The color of the light indicates the
status of battery life. The LED glows green when
the battery is fully charged and turns to amber
when battery life is getting low. When the LED
emits a blinking red light, the battery needs to be
recharged.
(Green = full charge, Amber = medium
charge, Red = needs charge)
When the Constant button on the
transmitter is pushed, the collar indicator light
will glow steadily as long as you hold the button
down, for up to twelve seconds. When the
Nick button is pushed, the light comes on for a
fraction of a second.
18
DESCRIPTION OF COLLAR / RECEIVER PARTS
19
DESCRIPTION OF COLLAR / RECEIVER PARTS
Receiver Battery Charging Receptacle &
Rubber Plug
On the inside of the collar receiver, next to
the collar strap, is a battery-charging receptacle
with a rubber plug.
Internal Antenna
All Dogtra E-collars have non-exposed
antennas that are located inside the
collar/receiver.
Battery Charging
Receptacle & Rubber Plug

20
BATTERY CHARGER
The battery charger and charging cables
allow you to charge both the transmitter and
receiver at the same time. The battery charger is
designed for a 120-volt wall outlet. (European
230-volt AC chargers and 12-volt field charger
for your automobile are also available.)
To use the battery charger for the two-dog
unit, combine both sets of battery charging
(splitter) cables as shown. This enables you to
charge the transmitter and both receivers at the
same time.
NOTE : Only use Dogtra-approved Chargers
for your Dogtra e-collar. This will prevent
any damage that can be incurred from
attempting to use a different charger.
BATTERY CHARGER
Charging Cable
120 volt
Charger
Wall Outlet
Two-dog unit only
21
TESTING
1. Turn the collar/receiver on by pressing the
ON/OFF button on the receiver. The
indicator light will come on for a moment
then blink once every 2 seconds, showing
that the collar is ready to use. (If the
indicator light is red, or if there is only 1 bar
showing on the battery icon on the LCD
transmitter screen, the unit needs to be
charged.)
2. Place the Test light included in the package
contents on the contact points as shown in
TESTING YOUR
COLLAR
Test Light

22
TESTING
the diagram.
3. Turn the transmitter on by pressing the blue
button on the right side of the transmitter until the
LCD screen illuminates. The LCD screen shows
the amount of battery life remaining and the LED
blinks once every 2 seconds.
4. Watch the test light as you push the Nick button
on the transmitter. It should light for just a
moment.
5. Watch the test light as you push the Constant
button on the transmitter. It should light for as
long as the button is pressed. However, as a safety
feature, the collar/receiver will automatically shut
off stimulation if the constant button is depressed
for 12 seconds or longer.
6. Turn the Rheostat Intensity Dial on the transmitter
clockwise and then counterclockwise. The test
light should glow brighter with higher levels of
stimulation and dimmer with lower levels. When
you change the intensity dial, the number on the
LCD screen will change as well.
7. Pressing the Pager button on the front of the
transmitter causes the collar to vibrate for up to 12
seconds. The collar will reactivate when you push
the button again.
NOTE : The test light may not luminate if the
intensity level is set below level ten.
23
FITTING THE COLLAR ON THE DOG
FITTING THE COLLAR ON THE DOG
The collar should be fitted so that the
Surgical Stainless Steel contact points press
firmly against the dog’s skin. You should be
able to fit a finger in between the contact point
and your dog’s skin.
A loose fit can allow the collar to move
around on the dog’s neck. When this happens,
the contact points may rub the skin and cause
irritation. If the collar is too loose, electrical
contact will be inconsistent and your
corrections will be inconsistent also.
Dogtra uses Surgical Stainless Steel contact

24
FITTING THE COLLAR ON THE DOG
points and Anti-microbial plastic to protect the
dog’s skin.
ATTENTION!
Avoid having the dog wear the collar for
more than 8 hours out of every 24-hour period.
Leaving the points on the same spot for
extended periods of time can cause skin
irritation. If the dog is to wear the e-collar for
long periods, occasionally reposition the collar
so that the contact points are moved to a
different spot on the dog’s neck.
INTENSITY SELECTION
The
has a Rheostat Intensity Dial on the top of the
transmitter. (0 is the lowest and 127 is the
highest). Remember that you will need to adjust
the setting (upward or downward) depending on
your dog’s temperament and threshold for
stimulation. Also, as the dog’s attitude changes,
especially during times of increased excitement
or distraction, you might need to adjust the
intensity level.
NOTE : The stimulation intensity can be
adjusted even while the stimulation is in
use.
uses Ni-MH
(Nickel-Metal-Hydride) batteries.
1. Charge the unit before using the unit for the
first time.
2. Do not charge the batteries near any
flammable substances.
3. Fully charge the batteries if the unit is to be
stored without use for a period of 3 months or
more.
Recharge the unit if:
The indicator light on the collar is emitting a
red color.
CHARGING THE BATTERIES
25
CHARGING THE BATTERIES

Battery Charging Procedure
1. Attach the charging cables to both the
transmitter and receiver(s), as shown on
page25.
2. Plug the charger into a 120-volt wall outlet
or, if using the accessory field charger, plug
into a cigarette lighter. (Use a 230-volt
European charger for Europe.) When
properly plugged in, all indicator lights
should glow red.
The receiver automatically turns off when
you insert the charging cable into the battery-
charging receptacle on the receiver.
3. After charging, cover the battery charging
receptacles with the rubber plugs on the
transmitter and receiver.
26
CHARGING THE BATTERIES
If the 3 bar indicator on the transmitter LCD
shows just 1 bar.
The indicator light on the transmitter or
receiver will not come on.
The indicator light on the transmitter or
receiver comes on momentarily, but will not
stay on when the “Constant” button is pushed.
27
CHARGING THE BATTERIES
4. The battery is fully charged with a 14-hour
charge. The lights will stay red during the
charging process. They DO NOT turn green
when fully charged. Charging the batteries for
more than 14 hours at one time will not extend
battery life.

Reception
The
collar has a range of 1/2-mile. Depending on the
way you use your transmitter, the transmitter
range may vary.
Hold the transmitter away from your body
and avoid touching the antenna, to get the
greatest range.
For maximum signal strength, keep your unit
properly charged.
Maximum Range
Typical Range
Minimum Range
28
RECEPTION
BELT CLIP ACCESSORIES
Fig. 1.
Fig. 2.
Rear case
Clip bracket
Bolt
Locker
Belt clip post
Belt clip
29
BELT CLIP ACCESSORIES

30
BELT CLIP ACCESSORIES
1) Remove the clip bracket from the rear case.
Fig.1.
2) Insert the belt clip post into the clip bracket
(upward as shown) and then re-tighten the
bolts. Fig.1.
3) Attach the belt clip onto the belt clip post.
Fig.2
4) When you separate the transmitter from the
belt clip, pull upward on the transmitter
while pushing downward on the locker.
Fig.2
BELT CLIP ACCESSORIES
31
RECEPTION / ACCESSORIES
The following items may be purchased
separately by calling our customer service at
[phone]. You may also browse the
selection at www.dogtra.com.
European Charger
Designed for use with 230V AC electrical
outlets in Europe.
Field Auto Charger
Designed for use with the 12-volt cigarette
lighter in your car.
ACCESSORIES

BASIC MAINTENANCE
32
BASIC MAINTENANCE
Be sure that the rubber charging plugs are
always secured when the collar is in use. If your
plugs break or are ripped, please contact
Customer Service at [email protected] or
[phone] to obtain replacements.
After each session, carefully inspect your
unit for any missing parts, or casing damage.
Broken casings on either the receiver or
transmitter may affect the waterproof guarantee
of the unit. The transmitter antenna should be
secured and tight for optimum performance.
Rinse the unit after each session and clean off
any dirt or debris.
Storage Maintenance
Your unit should be fully charged for 14
hours before extended storage. During storage,
the unit should be charged every 3 months for
14 hours, and once before the first use.
When traveling, try to store your units in
room or slightly warmer temperatures, do not
transport the unit exposed in extreme climates.
Troubleshooting:
If you suspect your unit is malfunctioning
please refer to the “Troubleshooting Guide”
before you send your unit in for service.
If you have any questions or concerns, you
may direct your inquiries to [email protected] or
call [phone].
33
TROUBLESHOOTING GUIDE
1. My dog is not reacting to the collar.
- Make sure the receiver is turned on. Place
the two red dots together to activate the
receiver. Push the blue button on the
transmitter until it illuminates to activate the
transmitter.
- Be sure the collar strap is tight enough so
both contact points are touching the dog’s
skin.
- The contact points may be too short for the
dog. To place an order for longer contacts
appropriate for your dog, please call
[phone].
If you are already using the longest contact
point available, you might need to trim
down the hair on the dog’s neck so both
contact points are touching the dog’s skin.
- The intensity level may be too low for your
dog. Keep increasing the stimulation until
the dog responds usually by neck
movement, head shaking, looking over his
shoulder, etc. (response may be very subtle
so pay attention.)
TROUBLESHOOTING GUIDE

34
TROUBLESHOOTING GUIDE
2. The test light comes on, but I do not feel
any stimulation.
- Your tolerance may be higher than your
dogs, or your skin very thick, so you may
need to try the unit on your fingertips where
sensitivity is higher. Be sure both contact
points are touching your fingertips.
- The battery may be low, check the LED
light for battery life.
- If you have a full charge, and you have done
all of the above, your unit may need to be
serviced. Please contact Customer Service
at [email protected] or [phone].
3. The transmitter has no range, or stimulation
is less when the dog is farther away.
- The antenna(s) may be damaged. To order
parts please contact Customer Service at
[phone].
- The range indicated on the unit’s box is for
flat terrain. Heavy brush, trees, hills or
moisture will affect the range of your unit.
For best range, hold the transmitter
vertically above your head. Try also moving
to higher ground.
- Any electrical conductors will affect the
range, such as cars, chain-link dog runs,
metal buildings, radio towers. For best
results, operate away from these structures.
35
TROUBLESHOOTING GUIDE
4. My collars are not holding a charge.
- The batteries might not be charged properly,
or the charger, splitter and the charging port
needs to be looked at. If you suspect your
charger/splitter is not functioning properly
please contact Customer Service at
[email protected] or [phone]. You
can send in your charging units in to have us
inspect them.
- The charging pin may be damaged. Inside
the charging port, there is a metal pin that
should be standing straight up and stiff. If
the pin is wobbling, broken or missing, you
will need to send the unit in to the Repair’s
Dept. The charging port must be clean prior
to charging, clean the dirt out with a cotton
swab and some rubbing alcohol. If the dog
is in salt-water, be sure to rinse the receiver
and charging port with clean water.
- Your batteries may need to be replaced.
You can replace them yourself by ordering
the parts from Dogtra. This is the only time
you should open the unit, any other
unauthorized servicing of the unit voids your
limited lifetime warranty.

36
WARRANTY AND REPAIR INFORMATION
LIMITED LIFETIME WARRANTY
(Applicable for units purchased after December
31, 2005 that are registered within 30 days of
original purchase).
To quality for the Limited Lifetime Warranty:
Product registration must be completed online
at www.dogtra.com or via telephone at
[phone]. For international customers,
please call us at [phone].
Dogtra’s Limited Lifetime Warranty
provides:
- 1-year warranty for batteries.
- 1-year warranty for the Yapper Stopper No-
Bark collars.
- 2-year warranty for parts and labor awarded
to the original retail purchaser of the e-
collars.
Dogtra’s Limited Lifetime Warranty does not
provide its warranty if the product is not
registered within 30 days of purchase and/or
if the product is resold. The warranty will
become void and all repairs will be subject to
applicable labor fees. Dogtra does not provide
WARRANTY AND
REPAIR INFORMATION
37
WARRANTY AND REPAIR INFORMATION
replacement on defective units or provide
refunds after 30 days from the original date of
purchase.
All parts are covered under the warranty for
the life of the product. After the two-year
warranty has expired, the labor cost will be
determined based on the model type, year,
and the extent of repair.
The Limited Lifetime Warranty expires five-
years from the date a unit is discontinued in
production by Dogtra Company.
Warranty does not cover:
- Misplaced or lost units.
Replacement costs of either the
transmitter or receiver is owner’s
responsibility.
- Water damage of models that are not
waterproof.
Dogtra will warrantee any water damage
to the receivers of the 1900NCP series
and 1800NC series for a period of (5)
years from the date of purchase. Repairs
will be subject to applicable labor fees.
- Damage done by dog or owner, neglect, or
improper maintenance.
- Warranty will be voided if the unit(s) have
been altered or had unauthorized service.