DOM Roq User guide

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DOM Roq® Smart Lock
Mounting Instruction
DOM Roq®

DOMRoq® Table of Content
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DOM Roq® Smart Lock
Table of Content
PRODUCT DESCRIPTION ................................................................................................... 4
For Your Safety .................................................................................................................. 5
Important Notes.................................................................................................................. 5
SCOPE OF DELIVERY......................................................................................................... 7
Measure Cylinder Length.................................................................................................... 9
Set Cylinder Length...........................................................................................................11
Remove Old Cylinder.........................................................................................................12
Installing a New Cylinder ...................................................................................................13
PREPARATION...................................................................................................................14
Tools .................................................................................................................................14
MOUNTING..........................................................................................................................15
Prepare Mounting..............................................................................................................16
MOUNTING DIRECTLY ON DOOR LEAF...........................................................................17
Long Plate Outside / Long Plate Inside..............................................................................17
Long Plate Outside / Round Rosettes Inside .....................................................................21
Round/Oval Rosette on Both Sides ...................................................................................24
Spanish Rosette................................................................................................................27
MOUNTING DIRECTLY ON EXISTING HANDLE SET........................................................30
Long Plate with Screw Connection Through Inside Plate...................................................30
Round / Oval Rosette and Spanish Rosette with Screw Connection Through the Inner
Rosette..............................................................................................................................36
Long Plate Inside Without Visible Screw Connection.........................................................41
Round / Oval Rosette and Spanish Rosette Without Screw Connection Through Inner
Rosette..............................................................................................................................47
SETUP DOM ROQ® MOTOR UNIT.....................................................................................53
Commissioning..................................................................................................................53
End Position Adjustment....................................................................................................53
Setting confirmation...........................................................................................................55
Connection DOM Roq® with Internet and App...................................................................55
Completion and Testing After Mounting and Setup............................................................56
INTERNET GATEWAY AND ONLINE CONNECTION.........................................................57
Connecting Gateway with Internet.....................................................................................57
Mounting and Connection of Pin Code Reader (Chip Reader) with DOM Roq® ................58
Add Transponder or Pin Code to Pin Code Reader ...........................................................62

DOMRoq® Table of Content
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DOM Roq® Smart Lock
CHARGE BATTERY PACK.................................................................................................63
DISMOUNTING MOTOR UNIT ............................................................................................65
Removing the Motor Unit...................................................................................................65
LASER SENSOR.................................................................................................................66
TECHNICAL DATA..............................................................................................................69
MAINTENANCE...................................................................................................................69
Storage and Care..............................................................................................................70
DISPOSAL...........................................................................................................................70

DOM Roq® Product Description
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DOM Roq® Smart Lock
Product Description
DOM Roq® Fig. 01: Product Description
With the DOM Roq® locking system, a mechanical / electrical cylinder locking system is
available that can be operated either mechanically (key from the outside) and manually from
the inside. In addition, the locking cylinder can be operated motor-driven (electric-motor). The
motor unit (1) can be controlled either via internet, with the connection adapter / gateway (4),
with an app for smartphone operation, or from the outside with the key and from the inside
with the hand wheel (2), or push button (3). The hand wheel (2) is used to manually close /
open the door from the inside and also fulfils the function of "comfort opening and closing" by
pressing the push button (3).
The special cylinder (5) from DOM, DOM MCM or DOM Titan with mounting (6) for the car-
dan coupling of the motor unit ensures maintenance-free and loss-free power transmission to
the closing mechanism.
Due to sensors (rotation path and laser), detection of the status door open / closed, lock
locked / unlocked via smartphone is possible at any time, without any wiring or external sen-
sor.
Intruder attempts, as well as a break-in, are detected via sensors and transmitted to the app,
which then alerts you.
DOM Roq® Fig. 02: Pin Code Reader
By using the optional accessory, the door can be locked / unlocked via the DOM Roq® Pin
Code Reader with transponders or pin codes (number combinations).
Notifications to your smartphone help you check when your children are arriving at or leaving
home.

DOM Roq® For Your Safety
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DOM Roq® Smart Lock
For Your Safety
Always follow the instructions and safety information!
In these mounting instructions, some sections are highlighted by pictograms. Memorise the
symbols and their meaning:
Attention! This sign indicates a danger note or indicates an action that may
cause damage to the mechanical cylinder or other objects.
Note! This sign indicates useful information for mounting and operation.
Important Notes
Attention! Small parts can be swallowed!
A locking cylinder and its components do not belong in the hands of infants. Do
not allow children to play with the products.
Attention! Material damage due to incorrect storage.
If you store the DOM Roq® motor unit for a longer period of time before assem-
bly, store all components in the original packaging, dust-free and at room tem-
perature.
Attention! Damage due to improper assembly or operation.
Read these instructions completely and carefully before mounting. Follow the
instructions step by step. DOM accepts no liability for damage caused by im-
proper installation.
Attention! Material damage due to improper use.
Never throw or drop the DOM Roq® motor unit.
DOM accepts no liability for damage caused by improper use.
Attention! Material damage due to heavily moving lock or door.
Maintain lock or replace with a new lock if necessary. Straighten a door that is
under tension.
Before installation, test the door for proper closure and friction-free running of
the latch and deadbolt in the striking plate.

DOMRoq® Important Notes
Attention! Material damage due to overtightening of screw connections.
For special screw connections, you will find separate instructions in the mount-
ing instructions.
Attention! Risk of injury
Read these instructions completely and carefully before mounting. Follow the
instructions step by step.
Attention! Risk of injury
It cannot be ruled out that there is a risk of injury when inserting the key and
simultaneously activating the motor drive, due to the large torque of the motor
unit. Never try to hold a turning key.
Attention!
Never immerse the products in liquids.
Attention!
Do not drop, drill into or dismount these products.
Failure to observe this warning may invalidate the warranty.
Attention!
Before installation / mounting, verify that this product is compatible with the as-
sociated equipment and accessories.
Attention!
The instruction describes the installation and use of this product.
Any installation or use which does not correspond to the scope of application
determined by DOM is considered to be not in accordance with the intended
use.
DOM accepts no liability or warranty for damage or defects resulting from im-
proper use of the product or from failure to observe the instructions in this man-
ual.
Attention!
The DOMRoq® motor unit is designed exclusively for indoor use.
Note!
Before purchasing or at the latest before installation, you should always perform
the "Door Check-Up" on the www.dom-roq.com website. Particularly with doors
that open outwards (not explicitly described here), there may be problems with
the backset. If you are not sure or want to install the motor unit on an outward-
opening door, consult a DOM specialist dealer to verify the installation situation
and mounting.

DOMRoq® Scope of Delivery
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DOM Roq® Smart Lock
Scope of Delivery
With every DOM Roq® order you receive the following components:
1. DOM Roq® motor unit consisting of:
Motor unit
Battery pack
USB-C cable for charging the battery pack (power supply 5V 3.0A)
Base plate
Depending on the customer's choice (depending on the customer's door and fitting
dimensions): 2 screws each M5 x length A, B and C and M6 x length A, B and C
[(Direct fastening of the base plate with external fitting. Length range depending on
the determined door leaf thickness and preservation of the inside shield, or if neces-
sary its omission (With the special countersunk washers respectively for M5 and M6
countersunk screws)].
According to your specifications, a total of 6 pairs of different screw lengths are sup-
plied.
2 screws each M5 x length A and M6 x length A
(according to your specifications)
2 screws each M5 x length B and M6 x length B (B = A + 5 mm)
2 screws each M5 x length C and M6 x length C (C = A - 5 mm)
2 screws each M4 x12 mm and M4 x16 mm
(Direct attachment of the base plate to the cylinder)
Reflector with adhesive surface (for sticking on glass or mirror surfaces so that the la-
ser can detect the door status)
Cardboard template for testing the point of impact of the laser
2. Connection adapter / gateway for internet access of the motor unit
3. DOM Roq® lock cylinder (outside key, inside cardan shafts - connection for DOM
Roq® motor unit)
4. 3 mechanical keys
5. Forend screw (fixing screw for the cylinder in the lock)
6. Quick start guides in 4 languages
7. Security card (locking cylinder)
Note!
You must keep the security card in a safe place to which only authorised per-
sons have access.

DOM Roq® Scope of Delivery
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DOM Roq® Smart Lock
Optional:
8. Adapter - Kit according to your specifications during the door check-up and when order-
ing, consisting of:
Double-sided adhesive foam part (size L x W x H / 131 x 40 x 15 mm)
(Holes pre-punched for mounting stabilization of a shield/rosette).
Spacer sleeves (in various thicknesses 6/7/8/9/10/11 mm, according to your specifi-
cations)
2 sheet metal/wood screws ST 3.9 x length D
9. Pin Code Reader
3 AAA cells
Allen key
3 fastening screws
3 dowels
3 DOM Standard transponder black
Attention!
For additional screwing into the door leaf below the fitting.
This attachment is optional and is used for stabilisation.
Before proceeding, check the ownership of the door and ask the owner for per-
mission if necessary. After dismantling, the door has two holes that cannot be
covered by later application of fittings.
Note!
The adapter kit is not required for mounting directly on the door leaf.

DOMRoq® Measure Cylinder Length
Measure Cylinder Length
DOM Roq® Fig. 03: Measure Cylinder Length
To measure the cylinder lengths (A = outer length on the outside of the door and B = inner
length on the inside of the door) of the existing cylinder (measured on the cylinder body, not
on the cores. This usually protrude 1-2 mm) to measure proceed as follows:
1. Use a ruler or order a DOM measuring aid from your DOM dealer. (See also You
Tube help from DOM.)
2. Measure exactly the distance with the ruler from the outside (length A) to the middle
of the forend screw (fixing screw of the cylinder) and then from the inside to the mid-
dle of the forend screw (length B).
3. This will give you the dimensions (A and B) of your old cylinder, which are required to
determine the new cylinder accordingly.

DOMRoq® Measure Cylinder Length
Note! If your handle set has a so-called "pull protection", it is useful to remove
the cylinder to avoid measuring errors.
DOM Roq® Fig. 04: Pulling Protection
To be able to measure the cylinder lengths, it is useful to dismount the cylinder.
Attention!
When removing, make sure which side is on the inside (leave the key in) and
which is on the outside. See also "Removing the old cylinder" (page 12).

DOM Roq® Set Cylinder Length
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DOM Roq® Smart Lock
Set Cylinder Length
When determining the cylinder length for the DOM Roq® locking cylinder, it is important to
clarify in advance how you want to attach your motor unit.
For the cylinder length on the outside, the same length can be selected as for your old cylin-
der (if the "old fitting" is to be retained), but on the inside (mounting for the cardan coupling),
it must be clarified in advance how the motor unit should be attached. It is possible to fix the
motor unit directly to the door leaf or to the existing door handle sets / rosettes. This affects
the internal length B of the cylinder.
The increments for the cylinder length are 5 mm. That means: You can only specify corre-
sponding lengths, e.g. 30, 35 mm or more. The minimum length is 20 mm.
DOM Roq® Fig. 05: Cylinder Length Without Inner Fitting
If the motor unit should be mounted directly on the door leaf, the locking cylinder may only
protrude a maximum of 4 mm from the door leaf on the inside.
If this is not possible, choose the inner length of the cylinder one step (5 mm) shorter.
DOM Roq® Fig. 06:
Cylinder Length Without Inner Fitting
If the motor unit is to be mounted on an existing handle set (inside fitting remains) or rosette,
then there are two possibilities:
I You can see the fixing screws of the inside fittings, then the cylinder may protrude a
maximum of 4 mm from the fitting. If this is not possible, choose the inside
length of the cylinder one step (5 mm) shorter when ordering.
II Fixing screws of the inside fittings are not visible and usable, then the cylinder must
protrude a minimum of 4.5 mm to a maximum of 9 mm from the fitting.
I
II

DOM Roq® Remove Old Cylinder
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DOM Roq® Smart Lock
Remove Old Cylinder
DOM Roq® Fig. 07: Remove Old Cylinder
Attention!
Only remove the cylinder when the door is open and secured against closing.
1. Insert the key into the cylinder (A) from the inside.
2. Remove the forend screw (fixing screw of the cylinder). (B)
3. Remove the existing cylinder (C) by turning the key slightly.
(Starting from the basic position approx. 30° to the right or left).
4. As soon as the locking lug of the cylinder is in the basic position (flush, 6 o'clock), you
can remove the cylinder with the key.

DOM Roq® Installing a New Cylinder
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DOM Roq® Smart Lock
Installing a New Cylinder
DOM Roq® Fig. 08: Installing a new cylinder
Attention!
Only install the cylinder when the door is open and secured against closing.
1. Insert new cylinder with locking lug in basic position (A) (flush 6 o'clock, can be
turned into position manually) from the inside.
2. Insert the key (B) from the outside (counterhold from the inside) and move the bolt
with the help of the key.
3. Hand-tighten the cylinder with the forend screw. (C)
4. Check whether the cylinder in the lock can be operated (no grinding, or sluggish-
ness).
If the cylinder is then difficult to move or you hear scratching noises, loosen the forend screw
again and push / pull the cylinder slightly forwards or backwards until the closing lug actuates
the closing mechanism without difficulty. Then hand-tighten the forend screw again.

DOM Roq® Preparation
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DOM Roq® Smart Lock
Preparation
To ensure proper installation, you will need the DOM Roq® motor unit, the new locking cylin-
der already installed, the screws enclosed according to your specifications and the corre-
sponding accessories (see scope of delivery, page 4), as well as the correct tools.
Attention! Damage due to improper mounting.
Read these instructions completely and carefully before mounting. Follow the
instructions step by step. DOM accepts no liability for damage caused by im-
proper installation.
Note!
Remove all parts from the packaging and place them sorted on a separate sup-
port so that you have everything in view.
Tools
Attention! Damage resulting from the use of incorrect tools.
The tool, for mounting the DOM Roq® motor unit consists of a cross-headed
screwdriver. In addition, you may also need a cutting tool to fit the foam part.
UNDER NO CIRCUMSTANCES you should use an electric screwing device!
DOM accepts no liability for damage or faulty mounting due to the use of other
tools.
For a proper mounting you need the following tools:
Ruler, or measuring tape
Cross-headed screwdriver (various sizes)
Rosette lifter, alternatively narrow slotted screwdriver if necessary (for removing the
rosette cover).
thin wooden strip (to protect the door leaf when levering off the rosette cover)
Drill ø 2 mm, optional only when using the adapter kit
(for through hole cross-headed sheet metal / wood screws optional for drilling through
base plate in door leaf).
Attention! Damage of the door leaf.
Pre-drilling and fixing with the additional screws damages the door leaf. This al-
ways remains visible after reverting to a normal cylinder lock!
Drilling machine, optional only when using the adapter kit (only for pre-drilling holes
for the optional additional screw fastening of the base plate).
Hexagon socket wrench set "Allen" (size 3).
Carpet knife or scissors for contour cutting of the foam part.

DOM Roq® Mounting
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DOM Roq® Smart Lock
Mounting
Proceed in the order described and observe the notes and illustrations.
Attention! Damage due to the use of unsuitable tools.
Only use the "tool" described in the mounting procedures for mounting. DOM
accepts no liability for damage caused by the use of unsuitable tools.
Note! For assembly, use a soft support (e.g. foam) on which you can store the
individual parts during mounting. By using the support, you can ensure that you
do not lose any parts when you attach the components.
Attention!
Always mount the DOMRoq® on the inside of the door.
For doors that open outwards, please contact your DOM specialist dealer.
The mounting instruction describes general mounting procedures that apply to all attachment
types. Thus, the basic handling of the mounting assemblies, the base plate, the motor unit
and the attachment of the base plate to the respective add-on element are described first.
This is followed by a description of the mounting procedure, which only applies to the particu-
lar mounting situation.

DOM Roq® Mounting
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DOM Roq® Smart Lock
Prepare Mounting
With every DOM Roq® order, you will receive a box containing the parts you need to mount
the DOM Roq® on your door (see also scope of delivery page 7).
Before starting to dismount / mount the individual elements, make sure you have the tools
and aids listed in the Preparation / Tools section available.
1. First check whether the door closes properly. Test whether a frictionless running of
the bolt (no pushing / pulling when locking / unlocking) and the latch is possible
when the door is closed.
2. Check whether the door is "warped".
3. Is there a socket outlet within 5 m of the door for the connection adapter (gateway) (if
necessary, move an extension socket outlet to this area)?
4. Are all parts for the mounting (new parts, see Scope of Delivery, page 7) available?
5. Do you have all the required tools (see page 13)?
6. Is the battery pack charged?
(A charge can take up to 8 hours.)
Note! The door to be equipped should always be equipped with a properly work-
ing mortise lock.
Note!
If the door does not close properly or you feel that the door is not working
properly, you should stop the installation and contact the specialist trade.

DOM Roq® Mounting Directly on Door Leaf
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DOM Roq® Smart Lock
Mounting Directly on Door Leaf
Long Plate Outside / Long Plate Inside
To mount the DOM Roq® motor unit directly on the door leaf (inside), proceed as follows:
DOM Roq® Fig. 09: Long Plate Inside and Outside
Attention!
Dismounting and mounting should only be executed with the door open and se-
cured against closing.
1. Remove the threaded pin (grub screw with the appropriate Allen key, size 3 mm) (A)
of the lever handle and take it off.
2. Remove the trim (levering off) with the rosette lifter and the thin wooden strip (to pro-
tect the door leaf). (B)
Note! For this installation you need a special inner plate.
Available e.g. from your DOM specialist dealer.
Note! If the installation described here is not possible because you have a dif-
ferent / older handle set, please contact your DOM specialist dealer.
Note!
If the fixing screws of the trim are visible, change to page 29 - Long plate with
screw connection through inner plate.
Note!
If you do not have a rosette lifter, you must "lever off" the trim with the small
slotted screwdriver and the wooden strip (to protect the door leaf). There is a
small slot in the lower part of the trim for this purpose.
(see Fig. 09)

DOM Roq® Mounting Directly on Door Leaf
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DOM Roq® Smart Lock
3. Remove the screws from the base plate of the handle set (inside) and remove the
base plate.
4. Insert the key into the lock cylinder from the inside and then remove the forend screw
(fixing screw of the cylinder). (C)
5. Remove the existing (old) cylinder (D) by turning the key until the locking lug is in the
basic position (flush, 6 o'clock). You will notice that the locking lug is in the basic posi-
tion (flush, 6 o'clock) when you can pull out the cylinder with the key (see also Re-
moving the cylinder, page 12).
DOM Roq® Fig. 10: Long Plate Inside and Outside
6. Insert new cylinder (with locking lug in home position, page 13) from the inside. (E)
7. Insert the key from the outside (hold it in from the inside).
8. Check from the outside with the key whether the cylinder can operate the lock (no
grinding or sluggishness).
9. With the help of the key, move the latch out.
10. Hand-tighten the cylinder with the forend screw. (F)
Attention! Damage due to braced installation.
Make sure that the locking lug does not rub against the side plate of the lock
and that the lock can be easily operated by the cylinder. Otherwise the cylinder
or the motor unit may be damaged.
11. Retract the latch and remove the key.
12. Check that the cylinder only protrudes a maximum of 4 mm from the door leaf.
Note!
Check whether the outer handle set is still secured against falling off via the
handle square.

DOM Roq® Mounting Directly on Door Leaf
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DOM Roq® Smart Lock
13. Place the base plate on the cylinder. (G)
14. Fix the base plate to the cylinder with two M4 screws. (H)
Attention!
For a cylinder protrusion of 1 to max. 4 mm (from the base plate) use the
screws M4x12 mm, for a cylinder protrusion of less than 1mm (from the base
plate), use the screws M4x16 mm.
Tighten these screws only until there is no more play (screws are provided with
a screw locking adhesive).
The screws may only be tightened until the base plate rests on the door leaf
without pulling the cylinder out towards the base plate.
15. Fix the base plate to the outside fitting with DOM Roq® connecting countersunk
screws M5 / M6 and correspondingly matching countersunk washer through the door
in the lower fixing point of the fitting. (I)
DOM Roq® Fig. 11: Long Plate Inside and Outside
16. Place the motor unit on the base plate and press lightly (>Click< , base plate is
locked with the 3 protruding brackets). (J)
Attention! Damage due to improper fitting.
When fitting the motor unit, make sure that the components are in the correct
position (inner part cylinder, motor unit cardan shaft). Do not join the motor unit
and the base plate together with violence or great force.
DOM accepts no liability for damage caused by improper installation.
17. Turn the handwheel to check whether the bolt can be moved in and out of the lock
and whether the deadbolt can be moved. (K)
(This checks whether the cross of the cardan shaft has been inserted positively into
the matching inner part of the cylinder).
Note!
The cylinder may only protrude a maximum of 4 mm from the door leaf when
mounted directly on the door leaf. If the cylinder protrudes more than 4 mm,
please contact your DOM specialist dealer.

DOM Roq® Mounting Directly on Door Leaf
20
DOM Roq® Smart Lock
DOM Roq® Fig. 12: Long Plate Inside and Outside
18. Mount the inside shield (not included in the scope of delivery) according to the en-
closed instructions. (L)
19. Motor unit is fixed and ready for commissioning (from page 53).