ZKTeco TL800 User manual

Model: TL800
Installation Guide
Version: 1.0

Important Notes
Table of Contents
Please read this Installation Guide carefully and contact the Customer Care Service if
you have any questions about the installation.
To avoid any future service charges that can arise as a result of incorrect installation,
it is recommended that installation can be performed by a professional technician to
prevent any potential service charges that can occur due to incorrect installation.
We regularly revise the contents of this Installation Guide and update our products
to enhance quality and performance without prior notice.
1.
2.
3.
Do not install the batteries until the lock is installed.
4.
What's in the Box.............................................................................................................1
Installation Diagram.......................................................................................................2
Installation Procedure....................................................................................................2
1. Door Properties..........................................................................................................................................2
2. Drill Holes on the Door.............................................................................................................................3
3. Install Mortise and Cylinder ...................................................................................................................4
4. Uninstall the OLED Screen and Mounting Plate..............................................................................4
5. Install Studs and Outdoor Unit..............................................................................................................5
6. Install Indoor Unit......................................................................................................................................5
7. Install Batteries and Cover......................................................................................................................6
8. Install Strike Plate and Box......................................................................................................................6
9. Physical Test.................................................................................................................................................7

1
What's in the Box
Outdoor Unit Indoor Unit Mounting Plate Mortise
Cylinder Spindle BSpindle A Metal Pin
StudScrew A Screw CScrew B Screw D
Strike Plate
and Box
Keys Lithium Battery Cards

Installation Diagram
2
Installation Procedure
1Door Properties
Measure the Door Thickness
A.
Measure the thickness of the door and select the appropriate Spindle length. For further
details, please refer the table on Page 1.
Check the Door Opening Direction
B.
The position of the handle is determined by the opening direction of the door. Below is
the graphical representation of the door opening direction in reference to your position
outside the room.
Metal Pin
Outdoor Unit
Stud
Keys
Screw A
Strike Plate and Box
Mortise
Screw D
Mounting Plate
Hidden Cover
Metal
Pin
Screw B
OLED Screen
Door
Indoor Unit
Lithium Battery
Cylinder
Front Handle
Cover
Screw C
Screw C
Spindle A
Screw A
Screw D
Spindle B

3
Adjust the Direction of Latch (if needed)
Push the reverse block in upward direction.
Push the bolt of the latch into the mortise.
1)
2)
MortiseStrikePlateMortise
MortiseStrikePlateMortise StrikePlate
StrikePlate
User Location
Left Inward Right Inward
Left Outward Right Outward
Rotate the latch bolt to 180° inside the mortise, and release it.
3)
Place the installation template at the desired height.
Mark the holes to be drilled and drill the marked locations.
1)
2)
2Drill Holes on the Door
Desired height
Door thickness
45 to 60mm
Backset
60mm

4
4Uninstall the OLED Screen and Mounting Plate
Uninstall the OLED screen by pushing up, then uncover the hidden cover from the
bottom of indoor unit.
Uninstall the screw D and take the Mounting Plate off the indoor unit.
1)
2)
3Install Mortise and Cylinder
Put the Mortise into the hole that was drilled, and secure the Mortise with Screw A.
Insert the Cylinder into the Mortise ( the front sides and back sides) and secure it with
Screw B.
1)
2)
Front
Screw A Screw B
Front
Screw D

5
5Install Studs and Outdoor Unit
Stud Screw C
Install the studs on the back of outdoor unit.
Pass the outdoor unit cable through the upper most cable hole.
1)
2)
Attach the Outdoor unit to the door by inserting the studs through the drilled holes.
Place the Mounting Plate on the inside door and use Screw C to secure them.
3)
4)
6Install Indoor Unit
Install Spindle A and Spindle B with Metal Pin.
Connect the cable to the port on the Indoor Unit.
1)
2)
Place the Indoor Unit properly on the Mounting Plate. Then use Screw D to secure the
Indoor Unit.
3)
Screw D
Spindle A
Spindle B
Metal Pin

6
7Install Batteries and Cover
Make sure that the Strike Box is aligned with the latch bolt. Then, use the installation
template to drill the holes.
1)
Align the Strike Plate and Box with the holes drilled and protect them with Screw A.
2)
8Install Strike Plate and Box
Insert Lithium Battery and cover them with an OLED Screen model, then push back the
hidden cover.
Screw A
Indoor

7
9Physical Test
Uncover the front handle cover from the bottom of outdoor unit, then rotate the
cover 90°.
1)
Press the bottom of key hole cover and rotate it 180°.
2)
Test the lock by using the mechanical key.
Insert the Key into key hole and rotate 90°, then the latches will be retracted.
3)

Version: 1.0
User Manual
Model: TL800

Important Notes
TL800 is an intelligent Smart Lock. If the lock is not installed properly, it may affect
the lifetime of the lock. We suggest you to install the lock after furnishing. Please
prefer a professional technician to install the lock as per our installation standard.
To ensure your security, please check the box of keys when opening the product
package.
1.
Please initialize the lock after installation and set the Administrator immediately to
avoid others opening the door illegally.
2.
3.
Please keep your Administrator’s information confidential.
4.
Please keep the mechanical keys in a separate place to avoid any criticality.
5.
To use the lock more efficiently, please refer the User Manual before using the lock. If
you have any queries, please feel free to contact the Company's Client Service Center
from any place or contact the Service Center headquarters.
6.
Please visit our company's website at anytime for our service information and regular
updates on products.
7.
Table of Contents
Product Overview...........................................................................................................1
Denitions......................................................................................................................1
How to Use......................................................................................................................2
1. Reset the Lock.............................................................................................................................................2
2. Activate the Lock.......................................................................................................................................2
3. Mechanical Adjustment..........................................................................................................................2
4. Register the First Administrator............................................................................................................3
5. Programming the Features through Menu Mode...........................................................................3
How to use OLED Screen Model?....................................................................................5
Overview............................................................................................................................................................5
Programming the Features through Menu Mode................................................................................5
How to connect USmart Go APP?...................................................................................7

1
Product Overview
Definitions
Note: Each user can register ten fingerprints, one password, and one card.
Initialization: All the registered user data will be deleted and it will be restored to the
factory settings.
User Roles: The lock can be handled by two user roles namely Administrator and User. The
Administrator has the privilege to access the menu and also to open the door. The user has
the only privilege to open the door.
Random Password: To protect the password, users may enter their password with
random digits before or after the actual password. The maximum number of entered digits
must be less than or equal to 30. For example: If the correct password is 123456, then the
random password can be 89123456807, 1234562363, 389123456, etc.
Backup Enrollment: After the first registration, users can change the registered password
and card, or continue to register the remaining fingerprints.
Always Open Mode: This function is to keep the door always unlocked, which is suitable
for meeting rooms and places with no access restriction.
Low Battery Warning: When the battery power is low, the lock will prompt “Low battery,
please change!” after being turned on. If lower, the lock will prompt ”Low battery, shut
down soon!”, users cannot access the Main Menu.
Lithium Battery
Hidden Cover
Front Handle Cover
Handle
Clutch
Double Locking Knob
Quick Close Button
Camera
Keypad & Card
Detection Area
Indicator Light
Fingerprint
Sensor (Hidden)
Quick Unlock
Button
OLED Screen Model
Handle
Mechanical Key
Hole (Hidden)
Emergency Power
Interface (Micro USB)

Double Locking: Double locking prevents the lock from being unlocked from the
outside. Users can enable it by rotating the double locking knob.
Debug Mode: It is used to change open direction, the power of motor and demonstration
under factory status. After adding any one user, this mode will be invalid.
Emergency Mechanical Key: The mechanical key is used to open the door when the lock
has electronic malfunction.
22
Emergency Charging: The bottom of the outdoor unit is provided with a Micro-USB
interface. Use a power bank to charge the lock when it is out of power.
How to Use
Press and hold the Reset button for 5 seconds. The lock will beep for 5 times. Keep
holding the Reset button until you hear the audio prompt, please press # key to
confirm.
1Reset the Lock
2Activate the Lock
Touch the keypad with the back of your hand or fingers to activate the lock.
Before using formally, need to make some mechanical adjustment to eliminate something
wrong. The programming is as below:
3Mechanical Adjustment
Quick Close Function: Press Quick Close Key on keypad or Quick Close Button on the
bottom of indoor unit, the laches will pop-up automatically to lock.
1 2 Input 888#
3 Demo Mode
1 Motor
1 Direction
2 Motor Torque
3 Latch Bolt Drive Time
* Exit
2 Unlock Setting
1 Auto Lock
2 Latch Bolt Delay
* Exit

3
5Programming the Features through Menu Mode
Touch the keypad to activate the lock.
1)
Press the * + # key to access the menu.
2)
Verify the administrator's identity with his/her fingerprint or card, or by entering the
password then press the # key to confirm.
3)
Enter the digit corresponding to the function to be performed by following the audio
guide.
4)
Press and hold the Reset button for 5 seconds. The lock will beep for 5 times. Keep
holding the Reset button until you hear the audio prompt, please press # key to
confirm.
4Register the First Administrator
Touch the keypad to activate the lock.
1)
Press the * # key to start the registration process. The user will hear a prompt “Please
register administrator, please enter fingerprint, password, access card, press star to
exit”.
2)
Press the fingerprint for five times, or enter the group password, or swipe the access
card.
3)
Proceed further according to prompts.
4)
Note:
The registered password can be of 6 to 12 digits.
The currently logged-in administrator cannot delete his/her admin data.
1)
2)

4
∗
6
4
5
Delete by Number
Delete by Fingerprint
Delete by Password
Delete by Card
Complete
Restore Factory Status
Anti-prying Detection
Language/Volume
Network Configuration
5
Auto Lock
Passageway
Latch Bolt Delay
Volume
Language
Date/Time
Unlock Setting

5
How to use OLED Screen Model?
Overview
Programming the Features through Menu Mode
Press Down button to enter menu, choose Camera, Files or Set mode freely through
buttons.
Press Power On button to activate the model (camera mode).
1)
2)
Up/Power Off
OK/Power On
Down/Back
Camera Files
16 : 00
2021/5/7
Set

6
Camera: Go to camera mode, customer can watch outside through the camera on
outdoor unit.
Set: It is used to set functions of this model. As below:
Files: All of photographs and videos are saved at here, before using this function, please
insert a TF on this model.
Record Mode: Choose Photograph or Record (video) as records saving mode.
1)
2) Continuous Shooting: Set the number of pictures one shooting, two or five, press
OK button to shoot at camera mode.
3) Door Answer: Choose Handmovement, when press doorbell key, the model will not
power on until press power on button inside; choose Auto, when press doorbell key,
the model will power on automatically.
4) Camera Angle: Choose All Angle, customer can watch 360° scenario, but the shape
of objects will distort, choose Undeformed, will not.
5)
6)
Auto Power Off: Schedule the power off timing.
Language: Change the language of this model.
7)
8)
Date/Time: Set the date and time of this model.
Format: Please considerate, all of records in TF will be deleted.
9)
10)
Default Setting: Please considerate, all of records in TF will be deleted.
Version: To check the firmware version of this model.
11) WIFI Quality: Set the clarity of pictures and video under WIFI configuration.
USB Adapter Requirement: DC 5V, 2A

How to connect USmart Go APP?
Step 1: Download the App
Search "USmart Go" on Apple App Store or Google Play Store on your iOS/ Android
device.
7
Setting
Step 2: Create an Account
Launch the "USmart Go" App and register an account, you can register by your phone
number or email address.
Step 3: Create Family
Every device associated with a Family needs to follow the steps to create a family: Menu ->
"My Families" -> "+" button, or click “+ Add Families” button directly (only fit for no
families before situation).

Step 4: Setting Security Password
You'll need to setup a security password for two-step verification. Following are the steps:
Menu -> "My Settings" -> "Set security password".
Step 5: Connect the Lock
Lanuch the App, click “+ Add Device” button directly (only fit for no device before
situation), or click the "ADD" button at the upper right corner, choose "Add Wi-Fi Device"
item, you'll see Connect hotspot page.
Press the "* #" key and verify administrator on the lock to enter administrator menu.
Click "4" -> "6" to enter the network configuration mode.
1)
2) Go to the WLAN setting on your phone, and connect to the Wi-Fi with the name as
"CloudHome-XXXX-16".
8

9
Note:
Please close WLAN on your phone setting page before connecting.
1)
2) Please select "No" or "Use" if your phone suggest you to switch to another Wi-Fi when
connecting Wi-Fi.
Step 6: Finish
After getting connected, please go back to Connect hotspot page, and wait for the page
until it goes to Select Wi-Fi page then connect a valid Wi-Fi and wait until finish.
Note: Please close Cellular Data if you are staying on Connect hotspot page for a long
time after connecting Wi-Fi.